Hall

Avis sur Hilton Sydney

5 out of 5
Hilton Sydney
488 George Street, Sydney, NSW

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 568 avis sur 1005." "
Note des voyageurs de 8 (Bien), d’après 249 avis sur 1005." "
Note des voyageurs de 6 (Satisfaisant), d’après 97 avis sur 1005." "
Note des voyageurs de 4 (Médiocre), d’après 54 avis sur 1005." "
Note des voyageurs de 2 (Horrible), d’après 37 avis sur 1005." "

9,4/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

valérie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en janvier 2024
Réponse de Von le 30 janv. 2024
Dear valerieMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and hope to have another opportunity to welcome you back in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Jacinthe

Séjour de 1 nuit en mars 2023
Réponse de Von le 18 avr. 2023
Dear JacintheMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate the positive score, and hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

8/10 Bien

jean-luc

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 8 nuits en janvier 2020

8/10 Bien

Christopher, Runaway bay

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything
Séjour de 3 nuits en mai 2024

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No
Séjour de 1 nuit en mai 2024
Réponse de Von le 21 mai 2024
Dear MichelleMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Nichole

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay. Comfortable bed and pillows are amazing. Room was excellent
Séjour de 1 nuit en mai 2024
Réponse de Von le 14 mai 2024
Dear NicholeMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your very positive feedback, particularly about the room, and will share your kind comments with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Kelly

Les points faibles : Propreté
Séjour de 1 nuit en mai 2024
Réponse de Von le 8 mai 2024
Dear KellyMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate your very positive score and hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 Bien

Funahashi

Voyage en famille
The Japanese staff was very kind and competent.
Séjour de 3 nuits en mai 2024
Réponse de Von le 6 mai 2024
Dear FunahashiMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback about our Japanese staff and will share your kind comments with them.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 Bien

Chie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
掃除が行き届いてない。
Séjour de 3 nuits en avril 2024
Réponse de Von le 6 mai 2024
Dear ChieMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We do apologise for falling short of your expectations, particularly in relation to cleaning. Rest assured that your comments have since been shared with our Executive Housekeeping team for their immediate attention and action.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything good
Séjour de 2 nuits en avril 2024
Réponse de Von le 30 avr. 2024
Dear ThomasMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your very positive rating and comments and hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good central location
Séjour de 3 nuits en avril 2024
Réponse de Von le 1 mai 2024
Dear JohnMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and rating and hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Elizabeth, Dulwich

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect location, tram or walking distance to Darling Harbour (great dining options), Rocks (historic pubs) and Circular Quay (view of Bridge, Opera House and ferries to Manly etc). Staff go above and beyond to be helpful.
Séjour de 4 nuits en avril 2024
Réponse de Von le 1 mai 2024
Dear ElizabethMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your positive comments, particularly about our staff and location, were also most appreciated and will be shared with our teams.Thanks again for your input, and we hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

6/10 Satisfaisant

Lind

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location, close to main shopping area, restaurants, pubs/bars and public transport
Séjour de 1 nuit en avril 2024
Réponse de Von le 24 avr. 2024
Dear LindMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your informative feedback and hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Vangana Robin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location
Séjour de 2 nuits en avril 2024
Réponse de Von le 24 avr. 2024
Dear Vangana RobinMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.Your positive score is very much appreciated, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Joe

Voyage en couple
Les points forts : Équipements
Excellent service
Séjour de 3 nuits en avril 2024
Réponse de Von le 24 avr. 2024
Dear JoeMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive score and comment about our service.Hopefully, we will have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 Bien

Juanita

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
My experience overall was very pleasing! However, the room I booked and paid for online was unfortunately not up to standard. I booked a Junior Suite to celebrate and spoil my partner for their birthday. The absolute selling point for me and the whole reason I booked that room was the retracting glass doors separating the bathroom from the bedroom which allowed us to watch TV/movies while enjoying the spa bath and then secondly, the room rate worked with my budget. I was very excited to surprise my partner with this only to find on arriving to our room that one of the glass doors was completely unusable having broken away from the track sliding device and not able to be moved at all. I rang reception straight away who had a maintenance person at the room within 10mins. The man was very polite and pleasant and understood immediately what was wrong. I asked if the hotel could possibly move the door just so we could see and watch the TV we would be happy with that but he explained it was too dangerous to even attempt. So I asked if we could be moved to another room with working glass doors. He said he would need to speak with his duty manager and returned within 5 minutes to advise us we had been assigned to a new, bigger suite. Wow!! Absolutely stunning room with superb views from every window! And the bathroom had a bigger spa bath with its own TV on the wall. Thank you Hilton Sydney, we appreciate your excellent customer care and service.
Séjour de 1 nuit en avril 2024
Réponse de Von le 15 avr. 2024
Dear JuanitaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We take on board and greatly appreciate your detailed comments and pleased to see that our team actioned your requests efficiently and to your ultimate satisfaction. Rest assured that your comments have been shared with our operational leadership team for their review and attention, particularly the suite glass doors.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Joanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was close to where. I wanted. To go
Séjour de 1 nuit en avril 2024
Réponse de Von le 15 avr. 2024
Dear JoanneMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate the very positive rating and hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 Bien

Anita, Middle Park

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Well located for attractions, especially the museum for the Ramses 11 exhibition and good public transport options. In house Glass Brasseire good but not open Monday nights. Not many decent dining options close by. We did find Bambini in Elizabeth Street which was good. The concierge couldn't help with this. The hotel itself was very comfortable.
Séjour de 3 nuits en avril 2024
Réponse de Von le 12 avr. 2024
Dear AnitaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate the detailed feedback, mostly positive, which will be shared with our team.You will be pleased to know that Glass Brasserie will open on Mondays from 29 April and anticipate that this will make a positive addition to our dining options.Thanks again for your input, and we hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Cheryl, Terre Haute

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Staff was superb very helpful and friendly. Hotel is right in the middle of downtown with tons of shopping and good eats. Easy access to public transportation. The only negative, the amenity list shows laundry facilities and laundry service available. We stayed here between two extended cruises and being able to wash our clothes while at the hotel was extremely important. After checking in we found there were no laundry facilities available. They only offered laundry service. (Pay by the piece). We had to rent a car and drive to a laundromat.
Séjour de 3 nuits en avril 2024
Réponse de Von le 10 avr. 2024
Dear CherylMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive and detailed feedback, which will be shared with our teams.Our apologies for the inconvenience about the laundry. Whilst we do offer a laundry service, this is processed by the hotel.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Simun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bathroom needs to be bigger
Séjour de 2 nuits en avril 2024
Réponse de Von le 8 avr. 2024
Dear SimunMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your feedback is very important to us and we take on board your comments. Thank you, also, for your positive rating, which is much appreciated.We hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 Bien

Daniela

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hilton is a central, convenient and accessible to all of Sydney's major drawcards. A smooth operator. I loved the breakfast buffet which was great value, and the staff were always warm and attentive. I was disappointed with my television which had a problem with its reception/sound/connection. I reported this the first day and the attendant at reception said it would be fixed but it wasn't, so my viewing of morning and evening news was interrupted by poor quality viewing.
Séjour de 4 nuits en avril 2024
Réponse de Von le 8 avr. 2024
Dear DanielaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive and detailed feedback, which will be shared with our teams. Our apologies, however, for the poor TV connection. We are very sorry that this disrupted your viewing. Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

john andrew

Séjour de 2 nuits en avril 2024
Réponse de Von le 1 mai 2024
Dear john andrewMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.Your very positive score was greatly appreciated, and we hope to welcome you back in the future.Kind regardsAngela BlackExecutive Office

6/10 Satisfaisant

Michael

Séjour de 1 nuit en mars 2024
Réponse de Von le 22 avr. 2024
Dear MichaelMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We would love to find out more about your visit so that we can make improvements wherever possible. If you have any constructive feedback to share, please do not hesitate to send your thoughts to: dutymanager_sydney@hilton.com. We genuinely value all your comments and will strive to improve our operation and service through it. We hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Graeme

Voyage en famille
The concierge asked if we would stay in a noisy room.He then offered us a free breakfast.
Séjour de 1 nuit en mars 2024
Réponse de Von le 2 avr. 2024
Dear GraemeMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your feedback is very important to us and will be shared with our operational leadership team for further review and action. Thanks again for your valuable input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 Bien

tony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mars 2024
Réponse de Von le 27 mars 2024
Dear TonyMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate the positive feedback and hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

randall

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was extremely clean with an outstanding team of employees
Séjour de 2 nuits en mars 2024
Réponse de Von le 25 mars 2024
Dear RandallMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback, particularly about our cleanliness and staff, and will certainly share your kind words with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

2/10 Horrible

Li

Séjour de 4 nuits en mars 2024
Réponse de Von le 4 avr. 2024
Dear LiMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We do apologise for falling short of your expectations on this visit but hope to have another opportunity to extend our hospitality to you in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Marisa

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Great weekend at an amazing place
Séjour de 2 nuits en mars 2024
Réponse de Von le 11 mars 2024
Dear MarisaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and will certainly share your kind comments with our teams.Thanks again for the input, and we look forward to welcoming you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Thomas, Laguna Niguel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
5 start hotel with a very nice room and fantastic breakfast. Location is great. The only negative is the pool and spa which is actually operated by a local gym. The sauna and steam room and locker room were dirty. Nevertheless, overall the hotel is very good.
Séjour de 1 nuit en mars 2024
Réponse de Von le 6 mars 2024
Dear ThomasMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback, particularly about the room and breakfast. Our sincere apologies, however, if we fell short of your expectations with regard to the pool and spa. Rest assured that your comments have been shared with the management for further review and attention.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

2/10 Horrible

Nadine

Séjour de 2 nuits en février 2024
Réponse de Von le 25 mars 2024
Dear NadineMany thanks for taking the time to post a rating of your recent visit to Hilton Sydney.We do apologise for falling short of your expectations on this occasion and wonder what more we could have done to improve your guest experience. If you have the time, please do not hesitate to reach out to the hotel to provide any further feedback.Thanks again for your input, and we hope you will give us another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 Bien

Tomariguchi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
シドニーの地理がわからずヒルトンホテルの名前で予約しましたが、意外に交通の便がよく(路面電車のQVBの真正面であったこと、タウンホール駅までも歩いてするだったこと)、おかげで滞在中は交通で困ることはありませんでした。
Séjour de 2 nuits en février 2024
Réponse de Von le 27 févr. 2024
Dear TomariguchiMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback, particularly about the location of the hotel and the convenience it offered you. Hopefully, we will have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

6/10 Satisfaisant

Marjorie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room service meal was well below par the burger bun was soggy. The TV signal was poor quality and couldn’t chrome cast from phone
Séjour de 1 nuit en février 2024
Réponse de Von le 26 févr. 2024
Dear MarjorieMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We do apologise for falling short of your expectations on this visit. Rest assured that your experience is not indicative of our usually very high standards of service and quality. However, your comments have since been shared with our Food & Beverage leadership team for their attention and action.With regard to TV options, we have been weighing up how we will be delivering the latest technology to our guests such as mirroring your phone content to the TV and expect to implement this service in the near future. Nevertheless, your comment about the TV signal has since been referred to our maintenance team for their immediate attention.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Filip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Von le 22 févr. 2024
Dear FilipMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive rating, which will be shared with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

lia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service!
Séjour de 10 nuits en février 2024
Réponse de Von le 22 févr. 2024
Dear liaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your positive feedback, particularly about our service, was very much appreciated and will be shared with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Margaret

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent Location! Friendly and Helpful Staff, Comfortable Beds.
Séjour de 2 nuits en février 2024
Réponse de Von le 22 févr. 2024
Dear MargaretMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your positive feedback about our location, staff and beds was very much appreciated and will be shared with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Gil Nam

Séjour de 2 nuits en février 2024
Réponse de Von le 16 févr. 2024
Dear Gil NamMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and hope to have the pleasure of welcoming you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We only stayed 1 night, it was conveniently located and was more than expected. View from the 41st floor was a nice surprise.
Séjour de 1 nuit en février 2024
Réponse de Von le 12 févr. 2024
Dear PaulMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and will certainly share your kind comments with our teams. Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, confort de la chambre
The room is so noisy as a result beside the elevator. Called the reception for a room change and i have been offered an ear plug. Not very professional to be expected for hotel gold member
Séjour de 1 nuit en février 2024
Réponse de Von le 6 févr. 2024
Dear AnonymousMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We do apologise for falling short of your expectations with regard to the elevator noise and assure you that this is not a common occurrence. Nonetheless, we are very sorry for the disturbance caused.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

SASAKI

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone at the hotel was very kind and nice. Thank you very much.! it was a great trip to Sydney! ホテルの皆さんとても親切で感じよかったです。いいシドニーの旅になりました。ありがとう!
Séjour de 3 nuits en janvier 2024
Réponse de Von le 6 févr. 2024
Dear SASAKIMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback, particularly about our teams, and look forward to welcoming you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

CATHRYN

Séjour de 1 nuit en février 2024
Réponse de Von le 6 févr. 2024
Dear CATHRYNMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive score and look forward to welcoming you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

8/10 Bien

Zhanwei

Séjour de 2 nuits en janvier 2024
Réponse de Von le 25 mars 2024
Dear ZhanweiMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.It was pleasing to see that you were happy with most aspects of your stay, and we hope to have another opportunity to welcome you back in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

María

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was excellent
Séjour de 5 nuits en janvier 2024
Réponse de Von le 2 févr. 2024
Dear MariaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your glowing feedback, which will be shared with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Chiajen, Renton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location A lot of activities around
Séjour de 2 nuits en janvier 2024
Réponse de Von le 31 janv. 2024
Dear ChiajenMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback, particularly about our location, and hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Von le 31 janv. 2024
Dear RachelMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney. Your positive score was very much appreciated, and we hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Fernando

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location excellent
Séjour de 4 nuits en janvier 2024
Réponse de Von le 30 janv. 2024
Dear FernandoMany thanks for taking the time to post a rating of your recent stay at Hilton Sydney.We greatly appreciate your positive feedback and hope to have another opportunity of welcoming you back in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Jeannie, Glenadale

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is an excellent place to stay in the Sydney CBD. I stayed 6 nights and had a grand time. Easy tram ride or walk to get to Circular Quay, botanical gardens, and art galleries. Close to Hyde Park for a daily morning stroll. Plenty of restaurants to choose a variety of meals.
Séjour de 5 nuits en janvier 2024
Réponse de Von le 30 janv. 2024
Dear JeannieMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.We greatly appreciate your glowing feedback, particularly about our location, and will share your kind comments with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

10/10 Excellent

Yiu Fung

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service and the cleanliness of the room are above standard. Had a comfortable stay.
Séjour de 3 nuits en janvier 2024
Réponse de Von le 30 janv. 2024
Dear Yiu FungMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your positive feedback, particularly about our service and cleanliness, was very much appreciated and will be shared with our teams.Thanks again for your input, and we hope to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office

4/10 Médiocre

Andrea

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Air-conditioning did not work properly, kept reseting to 22.5c. No bed top sheet only had heavy duvet-comforter. Seemed cheap for the price.
Séjour de 2 nuits en janvier 2024
Réponse de Von le 30 janv. 2024
Dear AndreaMany thanks for taking the time to post a review of your recent stay at Hilton Sydney.Your feedback is very important to us, and we do apologise for falling short of your expectations on this visit. Rest assured that your comments about the air conditioning have since been referred to our maintenance team for their investigation. Please also note that top sheets can be provided upon request.Thanks again for your input, and we hope to have another opportunity to welcome you back to our hotel in the future.Kind regardsAngela BlackExecutive Office