Entrée de l’hébergement

Avis sur 28 Hotel

3 out of 5
28 Hotel
28 Regent Street, Chippendale, NSW

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 245 avis sur 540." "
Note des voyageurs de 8 (Bien), d’après 221 avis sur 540." "
Note des voyageurs de 6 (Satisfaisant), d’après 50 avis sur 540." "
Note des voyageurs de 4 (Médiocre), d’après 15 avis sur 540." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 540." "

8,8/10

Propreté

9,2/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 10 nuits en avril 2018
Réponse de Mac le 13 mai 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Keina, Nerima-ku

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
チェックイン時刻より早く到着し荷物を預けようとしたところ、すでにお部屋が準備されているとのことでチェックインをすることができました。担当してくださったレセプションの方に感謝します。24時間使用可能なコーヒーマシンがとてもよかったです。
Séjour de 2 nuits en avril 2024
Réponse de Angee le 3 mai 2024
この素敵なレビューをありがとうございます!お部屋が早く準備されていたことをお喜びいただけて光栄です。当施設のスタッフはお客様の快適な滞在を最優先に考えており、スムーズなチェックインを実現するために努めています。24時間利用可能なコーヒーマシンがお役に立ちましたことをうれしく思います。またのご利用を心よりお待ちしております。

10/10 Excellent

Dongna

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall very good experience
Séjour de 1 nuit en avril 2024
Réponse de Paola le 19 avr. 2024
Dear Dongna,Thanks very much for taking the time to provide us with a review!We are thrilled to hear you had a great experience at 28 Hotel.Thank you for choosing to stay with us, and we hope to welcome you back soon. Regards,

10/10 Excellent

Anthony

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean rooms and very spacious,only stayed the night and was quiet for a Saturday night
Séjour de 1 nuit en avril 2024
Réponse de Paola C le 15 avr. 2024
Dear Anthony, Thanks for taking the time to provide us with a review!It is thrilled to hear you had a great experience at 28 Hotel. We appreciate your comment regarding the room size and facilities. We can't wait to welcome you back soon. Best wishes

8/10 Bien

takuya

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
ロケーションが良かった
Séjour de 3 nuits en mars 2024
Réponse de ML le 7 mars 2024
Dear Takayu,Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay and look forward to seeing you again soon!Kind regards,Mitabh28 Team

8/10 Bien

Florian, Innsbruck

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location close to Central station and Darling Harbour. Friendly staff and good rooms.
Séjour de 5 nuits en février 2024
Réponse de Angee le 3 mars 2024
Dear Florian,Thank you for taking the time to share your experience with us!We are thrilled to read you found all the makings for a wonderful stay at 28 Hotel and do hope you were able to take some time to relax and unwind during your stay. We do look forward to welcoming you back for a longer stay in the near future.Best

6/10 Satisfaisant

Gavin

Voyage en groupe
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The hotel is very convenient to Central Railway Station however the room we had was very small and as with most accommodation options in Sydney it is over priced for what you get.
Séjour de 1 nuit en février 2024
Réponse de Angee le 18 févr. 2024
Dear Gavin,Thank you for sharing your experience with us. We appreciate your feedback regarding the convenience of our location near Central Railway Station. We understand that the size of the room did not meet your expectations, and we apologize for any inconvenience this may have caused. We continuously strive to offer competitive pricing while providing comfortable accommodations in Sydney. Your comments will be taken into consideration as we work to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.

10/10 Excellent

Michelle

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic location, easy to get to public transport. Great dining options. Clean and quiet. Friendly, helpful staff.
Séjour de 1 nuit en février 2024
Réponse de Paola C. le 16 févr. 2024
Dear Michelle, Thanks for taking the time to provide us with a review. We love to hear you had a great experience with us and that our facilities were convenient and useful during your stay. Our team will be very pleasant to hear their friendly and helpful natural has not gone unnoticed. Looking forward to welcoming you back in the near future.Best wishes,

8/10 Bien

Taisuke

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
駅やバス停から近く、近隣のホテルに比べて料金が比較的リーズナブルなので、満足いく滞在でした。 スタッフもフレンドリーで、問題があった時の対応も早かったので、何も嫌な思いはしませんでした。
Séjour de 6 nuits en février 2024

8/10 Bien

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is very convenient close to Central Station. Clean and tidy. Complemenary tea and nespresso in the lobby.
Séjour de 1 nuit en février 2024
Réponse de Paola C le 16 févr. 2024
Dear Elizabeth, Thanks very much for taking the time to provide us with a review. We are glad to hear your experience with us was pleasant and meet your expectations. Your lovely comments about our facilities, location ad complementary services make the difference during your stay. We hope to see you back in the near future. All the best,

2/10 Horrible

Esther

Séjour de 1 nuit en février 2024
Réponse de Angee le 18 févr. 2024
Dear Esther,Thank you for taking the time to share your feedback with us.To help us better understand and address your concerns, could you please provide more details about the specific issues you encountered? Your input is valuable, and we want to ensure that we address each aspect of your experience.Thank you for your understanding, and we look forward to hearing from you.

2/10 Horrible

Lachlan

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Angee le 5 févr. 2024
Dear Lachlan,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience was not up to your expectations, and we would like to sincerely apologize for any inconvenience.To help us better understand and address your concerns, could you please provide more details about the specific issues you encountered? Your input is valuable, and we want to ensure that we address each aspect of your experience.Thank you for your understanding, and we look forward to hearing from you.

10/10 Excellent

Mel

Voyage en groupe
Les points forts : Propreté et personnel et service
One of the best affordable hotels I have stayed in Sydney city. Conveniently located near Central and UTS. Free coffee and grab & go breakfast bar available. Surprisingly quiet.
Séjour de 1 nuit en janvier 2024
Réponse de Bernadette le 1 févr. 2024
Hi MelThank you so much for taking the time to leave a review!We are so pleased to see that you enjoyed your time with us.Thank you for staying with us and we look forward to your next visit in the near future.Kind regards

8/10 Bien

YU-CHEN

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Angee le 22 janv. 2024
Dear YU-CHENThank you for taking the time to share your experience with us!We do look forward to welcoming you back for a longer stay in the near future.Best wishes,

8/10 Bien

YU-CHEN

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Angee le 22 janv. 2024
Dear YU-CHENThank you for taking the time to share your experience with us!We do look forward to welcoming you back for a longer stay in the near future.Best wishes,

8/10 Bien

MAKOTO

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
セントラル駅に近く便利でした。 部屋はシンプルです。空調の調節が出来ず冷房が効き過ぎで寒かった。 コーヒーマシンが無料でいつでも使えます。朝はパンとフルーツ、ナッツがあり、良かったです。
Séjour de 4 nuits en décembre 2023
Réponse de ML le 21 janv. 2024
Dear Makoto,Thank you for taking the time to provide us with a review! We are sorry to hear you were unhappy with the aircon ventilation in the room. All of our rooms have a central heating and cooling system. In the future, please do not hesitate to reach out to any of our friendly front desk team if you have any queries about the room or require any assistance.We would love the opportunity to welcome you back at 28 Hotel, and ensure you have great experience.Best Regards,Mitabh28 Team

8/10 Bien

fukuhara

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
利便性がよくてリーズナブル。 また、利用したい。
Séjour de 1 nuit en janvier 2024
Réponse de Angee le 21 janv. 2024
Dear Fukuhara,Thank you for taking the time to share your experience with us!We are thrilled to read you found all the makings for a wonderful stay at 28 Hotel and do hope you were able to take some time to relax and unwind during your stay. We do look forward to welcoming you back for a longer stay in the near future.Best wishes,

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Angee le 22 janv. 2024
Dear Gary,Thank you for taking the time to share your experience with us!We are thrilled to read you found all the makings for a wonderful stay at 28 Hotel and do hope you were able to take some time to relax and unwind during your stay. We do look forward to welcoming you back for a longer stay in the near future.Best wishes,

10/10 Excellent

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon emplacement
goog place near bus and train. Bonne place près des transports en commun. un plus la machine à café et croissants le matin.
Séjour de 4 nuits en janvier 2024
Réponse de ML le 20 janv. 2024
Dear Michel, Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay and look forward to seeing you again soon!Kind regards,Mitabh28 Team

8/10 Bien

Shane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en décembre 2023
Réponse de Bernadette le 18 janv. 2024
Hi ShaneThank you so much for leaving a 4 out 5.! If there is anything you would like to talk with us about please don't hesitate to ask.We hope your next stay with us will improve so we can earn that 5.Kind regards

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It just was great
Séjour de 2 nuits en janvier 2024
Réponse de Paola C. le 11 janv. 2024
Dear David, Thanks for taking the time to review us. We are happy to hear that your experience with was great. Looking forward to welcoming you back soon. Warm regards,

8/10 Bien

Xinyan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de KM le 12 janv. 2024
We sincerely appreciate the fantastic score you gave us. Your feedback is invaluable, and we're thrilled to hear you had a great experience during your stay. It was a pleasure having you as our guest, and we hope to welcome you back soon.

10/10 Excellent

Alvaro Martin Perez

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 13 nuits en décembre 2023
Réponse de KM le 12 janv. 2024
We sincerely appreciate the fantastic score you gave us. Your feedback is invaluable, and we're thrilled to hear you had a great experience during your stay. It was a pleasure having you as our guest, and we hope to welcome you back soon.

10/10 Excellent

Andrew

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de KM le 12 janv. 2024
We sincerely appreciate the fantastic score you gave us. Your feedback is invaluable, and we're thrilled to hear you had a great experience during your stay. It was a pleasure having you as our guest, and we hope to welcome you back soon.

10/10 Excellent

Rika

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
便利な場所にあります。

10/10 Excellent

Anthony

Voyage en couple
Les points forts : Propreté et équipements
Séjour de 1 nuit en décembre 2023
Réponse de Angee le 3 janv. 2024
Dear Anthony,Thank you for taking the time to share your experience with us!We are thrilled to read you found all the makings for a wonderful stay at 28 Hotel and do hope you were able to take some time to relax and unwind during your stay. We do look forward to welcoming you back for a longer stay in the near future.Best wishes,

8/10 Bien

Sundeep

Les points forts : Propreté
TV in the room did not work and housekeeping skipped my room 2 days in a row despite me being out all day. But hard to beat the location of the hotel.
Séjour de 3 nuits en décembre 2023
Réponse de Angee le 17 déc. 2023
Dear Sundeep,We appreciate your detailed feedback and sincerely apologize for the inconveniences you encountered during your stay. Regarding the issue with the TV, we regret any frustration this may have caused. Our maintenance team is now addressing the problem to ensure it is promptly resolved for the benefit of future guests.Furthermore, we apologize for any misunderstanding regarding housekeeping. On the first day, your room was skipped due to the "Do Not Disturb" sign, as we prioritize respecting our guests' privacy. On the second day, our housekeeping team provided light service. We understand the importance of a clean and comfortable environment and regret any oversight.Your comfort is our top priority, and we are committed to making improvements based on your feedback. Thank you for bringing these matters to our attention. We're looking forward have an opportunity to welcoming you next time.

10/10 Excellent

Aika, Sendai

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
セントラル駅に近くロケーションが最高でした。 繁華街に近いながら、ホテルの周りは静かで快適に過ごすことができました。 1週間滞在したのですが、何日かに一回バスルームがきちんと掃除がされていないことがありましたが、ほとんどは綺麗で快適に過ごしました。 特に気に入ったのは、毎朝違う種類の簡単な朝食がフロントの近くにて提供されていることです。 毎日、コーヒーと美味しいパンや果物を楽しむことができました。 スタッフもみんな丁寧な対応をしてくださるので、ここでの滞在をお勧めします!
Séjour de 5 nuits en décembre 2023
Réponse de ML le 14 déc. 2023
Dear Aika,Thank you for taking the time to share your experience with us! We are delighted you enjoyed your stay and hope you were able to make the most of your time in the city. Your kind words about our friendly Guest Services team are sincerely appreciated and will be shared with the team, we know they will be delighted! We look forward to welcoming you back soon.Best wishes,Mitabh28 Host

4/10 Médiocre

Shakib

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Property lacked some basic amenities (like an alarm clock or mirror). We also found cleaning wasn't done well when requested. Finally, laundry costs $25 per bag (bags are small) which was not listed on the website.
Séjour de 1 nuit en décembre 2023
Réponse de Angee le 12 déc. 2023
Dear ShakibThank you for sharing your thoughts on your recent stay. We sincerely apologize for any inconvenience you encountered. Your feedback is crucial in helping us improve our services.Regarding the housekeeping issues you mentioned, we would greatly appreciate more details to investigate the matter thoroughly. Could you kindly provide additional information about specific instances or areas where you felt the cleaning fell short of expectations? This will enable us to address the issue promptly and implement corrective measures.Moreover, we regret any confusion regarding the amenities and laundry costs. Your comments have been noted, and we will review our communication to ensure clarity for future guests.We value your input and appreciate your understanding. Please feel free to reach out with any further information; it will be immensely helpful in enhancing our guests' experiences.Thank you for your time.

6/10 Satisfaisant

Fahim Hafizur

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Property lacked some basic amenities (like an alarm clock or mirror). We also found cleaning wasn't done well when requested. Finally, laundry costs $25 per bag (bags are small) which was not listed on the website.
Séjour de 9 nuits en décembre 2023
Réponse de Angee le 12 déc. 2023
Dear Fahim Hafizur,Thank you for sharing your thoughts on your recent stay. We sincerely apologize for any inconvenience you encountered. Your feedback is crucial in helping us improve our services.Regarding the housekeeping issues you mentioned, we would greatly appreciate more details to investigate the matter thoroughly. Could you kindly provide additional information about specific instances or areas where you felt the cleaning fell short of expectations? This will enable us to address the issue promptly and implement corrective measures.Moreover, we regret any confusion regarding the amenities and laundry costs. Your comments have been noted, and we will review our communication to ensure clarity for future guests.We value your input and appreciate your understanding. Please feel free to reach out with any further information; it will be immensely helpful in enhancing our guests' experiences.Thank you for your time.

6/10 Satisfaisant

Yayoi

Voyage d’affaires
Les points forts : Équipements
フロントの対応は良かった。部屋に電子レンジが付いているのは良かったが、電源を確保するために移動させないといけなかった。ベッドは柔らかい。フロントのコーヒーマシンで、使い放題はありがたい。
Séjour de 3 nuits en décembre 2023
Réponse de Angee le 12 déc. 2023
Dear Yayoi,We're thrilled you enjoyed your stay and found our front desk service accommodating. If you encounter any power-related inconveniences in the future, don't hesitate to ask for an extension cord at the reception. We're here to ensure your comfort and satisfaction.Thank you for your positive review, and we hope to host you again soon.

6/10 Satisfaisant

Serena

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a family room which was clean and spacious. The staff were friendly and helpful.
Séjour de 1 nuit en décembre 2023
Réponse de Angee le 12 déc. 2023
Dear Serena,Thank you for your kind words! We're delighted you enjoyed your stay in our family room. Our team is always here to assist you. We look forward to welcoming you back soon.Best

10/10 Excellent

Ruth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2 Nights stay in Sydney
I spend two nights at hotel 28. The room is spacious and VERY quiet. Staff is great, helpful and friendly. For example, the air conditioner in my room wasn't functioning properly. The staffs did what they can to remedy the situation; get maintenance staff to fixed it and moved to a bigger room. I would definitely come back to 28 Hotel when I visit Sydney again.
Séjour de 2 nuits en décembre 2023
Réponse de Angee le 9 déc. 2023
Dear Ruth,Thank you for taking the time to share your experience at Hotel 28. We appreciate your positive feedback and are thrilled to hear that you found the room spacious and enjoyed the tranquility. It's wonderful to know that our staff's efforts to address the air conditioner issue and provide a larger room contributed to your overall satisfaction.We look forward to welcoming you back on your next visit to Sydney.Best

8/10 Bien

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location near Central Station. But aircon was very cold and hard to adjust. And the breakfast was minimal.
Séjour de 1 nuit en novembre 2023
Réponse de Angee le 3 déc. 2023
Dear David,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced with the air conditioning and breakfast during your stay. Your feedback is invaluable, and we will promptly report these issues to our maintenance team for thorough inspection and improvement. We appreciate your understanding and look forward to the opportunity to better serve you in the future.Warm Regards

8/10 Bien

Tomoyuki

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ボディウォッシュ・シャンプー・コンディショナーの質がイマイチなことを除けば、清潔でとても良いホテル
Séjour de 5 nuits en novembre 2023
Réponse de ML le 29 nov. 2023
Dear Tomoyuki,Thank you for taking the time to share your comments with us.We would like to apologize for the inconvenience that you have experienced due to our body care amenities.We do take all feedback seriously and we will investigate the departments and areas you have highlighted, to take the opportune measures with the aim of avoiding such inconveniences in the future.We look forward to seeing you next time you are in Sydney.Warm Regards,Mitabh28 Hotel Team

10/10 Excellent

Hirotaka

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staffs are very kind and friendly. Messages were timely sent via expedia: asking check-in time and offering airport shuttle. Fruits, bread and drinks were available!
Séjour de 4 nuits en novembre 2023
Réponse de ML le 24 nov. 2023
Dear Hirotaka,Thank you for taking the time to share your experience with us! We are delighted you enjoyed your stay and hope you were able to make the most of your time in the city. Your kind words about our friendly Guest Services team are sincerely appreciated and will be shared with the team, we know they will be delighted! We look forward to welcoming you back soon.Warm Regards,Mitabh28 Team

10/10 Excellent

Maureen

Séjour de 1 nuit en novembre 2023
Réponse de ML le 23 nov. 2023
Dear Maureen,Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay and look forward to seeing you again soon!Kind regards,Mitabh28 Team

8/10 Bien

Tarron

Séjour de 2 nuits en novembre 2023
Réponse de 57 Host le 10 déc. 2023
Dear Tarron,Thank you for taking the time to leave your review. We look forward to seeing you again soon!Kind regards,Julie57 Host

6/10 Satisfaisant

John

Voyage d’affaires
Staff rude
Séjour de 1 nuit en novembre 2023
Réponse de Bernadette le 20 nov. 2023
Hi JohnThank you for bringing your concerns to our attention. We sincerely apologize for any interactions with our staff that left you with a negative impression. Providing excellent customer service is of utmost importance to us, and we are disappointed to learn that we fell short of your expectations in this regard. We take your feedback seriously and will be addressing this matter with our team to ensure that we uphold the highest standards of professionalism and courtesy.If there are specific incidents or details you'd be willing to share, it would be immensely helpful for us to understand the areas in which we can enhance our staff training and guest interactions.Kind Regards

10/10 Excellent

Hiroka

Séjour de 6 nuits en novembre 2023
Réponse de Angee le 14 nov. 2023
Dear Hiroka,Thank you for taking the time to share your experience with us!We are thrilled to read you found all the makings for a wonderful stay at 28 Hotel and do hope you were able to take some time to relax and unwind during your stay. We do look forward to welcoming you back for a longer stay in the near future.Best wishes,

10/10 Excellent

Caroline

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Easy to find, clean and neat room
Séjour de 1 nuit en octobre 2023
Réponse de Angee le 29 oct. 2023
Dear Caroline,Thank you for your kind review! We're delighted to hear that you found our location easy to find and enjoyed your clean and neat room. We look forward to hosting you again in the future.Best regards

8/10 Bien

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Well located
Séjour de 1 nuit en octobre 2023
Réponse de KM le 29 oct. 2023
Thank you Patrick! Looking forward to welcoming you back,28 Hotel

8/10 Bien

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property offers basic service but everything is in good and serviceable condition. Although not in the heart of the CBD , it is close to pubs and eateries and walking distance to Sydney Central Railway station. The nearby Crystal Palace and Agincourt hotels along with Bar Broadway have among the best pub menus around.
Séjour de 2 nuits en octobre 2023
Réponse de ML le 25 oct. 2023
Dear Gary,Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay and look forward to seeing you again soon!Warm Regards,Mitabh

6/10 Satisfaisant

Chaofeng

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The bed and pillow are kind of low-price which makes it hard to sleep.
Séjour de 2 nuits en octobre 2023
Réponse de ML le 25 oct. 2023
Dear Chaofeng,Thank you for taking the time to share your comments with us.The staff work hard to help wherever possible and we are pleased to hear their friendly nature has not gone unnoticed.We would like to apologize for bedding comfort issue and the inconvenience that you have experienced. We do take all feedback seriously and we will investigate the departments and areas you have highlighted, to take the opportune measures with the aim of avoiding such inconveniences in the future.We look forward to seeing you next time you are in Sydney, Warm Regards,Mitabh

10/10 Excellent

Thomas

Séjour de 2 nuits en octobre 2023
Réponse de ML le 10 nov. 2023
Dear Thomas,Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay and look forward to seeing you again soon!Kind regards,Mitabh28 Team

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fantastic location. Very well maintained.
Séjour de 2 nuits en octobre 2023
Réponse de Paola le 17 oct. 2023
Dear Michael, Thanks for taking the time to sharing a review with us!We are thrilled to know our hotel location and facilities met your expectations and we can't wait to welcoming you back at 28 Hotel soon. Warm Regards

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If you are looking for a small clean hotel with excellent staff, and that is close to the Central train station, consider here. The rooms are small, but if you are just looking for a clean, safe place to sleep and shower, this hotel is perfect. Kudos to the woman who staffed the desk during the day, as she was an amazing employee. Also bonus points to Arman who checked us out early in the morning.
Séjour de 7 nuits en septembre 2023
Réponse de Mitabh le 14 oct. 2023
Dear James,Thank you for taking the time to share your experience with us! We are delighted you enjoyed your stay and hope you were able to make the most of your time in the city. Your kind words about our friendly Guest Services team are sincerely appreciated and will be shared with the team, we know they will be delighted! We look forward to welcoming you back soon.Warm Regards,Mitabh.

10/10 Excellent

Nathan

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely staff, good facilities, everything in walking distance. Its great price for the location and room
Séjour de 1 nuit en octobre 2023
Réponse de ML le 8 oct. 2023
Dear Nathan,Greetings from 28 Hotel!We hope you had an amazing stay and we look forward to the opportunity to host you again in the near future.Best regards,Mitabh

10/10 Excellent

Emily

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Central hotel
Great stay was easy to find and very central!
Séjour de 1 nuit en septembre 2023
Réponse de Angee le 30 sept. 2023
Dear Emily,Thank you for taking the time to share your experience with us!We are thrilled to read you found all the makings for a wonderful stay at 28 Hotel and do hope you were able to take some time to relax and unwind during your stay. We do look forward to welcoming you back for a longer stay in the near future.Best wishes,

10/10 Excellent

Po Wei

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Mitabh le 21 sept. 2023
Dear Po,Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay and look forward to seeing you again soon!Warm Regards,28 Hotel Team