Avis
9,0
Merveilleux
9,2/10
Propreté
9,0/10
Personnel et service
9,0/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en famille
4 janv. 2024
Séjour de 7 nuits en décembre 2023
Réponse de Maria (Loyalty Ambassador) le 9 janv. 2024
Dear Nathalie, Thank you for your 3 star rating. Also, know that your rating is extremely valuable to us. We use rating such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Voyageur vérifié
Voyage en famille
4 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en août 2019
Réponse de Nancy le 16 sept. 2019
Dear Anonymous
Many thanks for your very kind comments, which are greatly appreciated by all of the team at GPH.
10/10 Excellent
Marie
13 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Attendrissant
Marie
Séjour de 1 nuit en décembre 2018
Réponse de Nancy le 13 déc. 2018
Dear Marie
many thanks for taking the time to pass on your feedback, and for your kind comments. We do hope to welcome you back in the not too distant future.
10/10 Excellent
Guillaume
5 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon séjour dans l'ensemble.
Guillaume
Séjour de 3 nuits en mai 2018
Réponse de Nancy le 22 juin 2018
Dear Guillaume
Many thanks for taking the time to pass on your feedback, which is greatly appreciated.We were pleased to read that you enjoyed your visit with . We greatly appreciated your recommendation and we look forward to welcoming you back.
10/10 Excellent
Claire, Paris
21 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful colonial hotel, great service
Claire
Séjour de 2 nuits en août 2017
10/10 Excellent
christine
12 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
just book it
christine
Séjour de 1 nuit en août 2017
8/10 Bien
MOEA, Tahiti
1 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MOEA
10/10 Excellent
Voyageur vérifié
16 déc. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
à ne pas manquer
Voyageur vérifié
8/10 Bien
Voyageur vérifié
29 juin 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bon hotel
Voyageur vérifié
10/10 Excellent
Sweet
26 mai 2024
Sweet
Séjour de 2 nuits en mai 2024
10/10 Excellent
Cynthia
Voyage en famille, Voyage en groupe
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cynthia
Séjour de 3 nuits en mai 2024
Réponse de Maria (Duty Manager) le 26 mai 2024
Dear Cynthia,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
Jesus
Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jesus
Séjour de 3 nuits en mai 2024
Réponse de Maria (Duty Manager) le 20 mai 2024
Dear Jesus,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
8/10 Bien
emma, seven hills
Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
emma
Séjour de 1 nuit en mai 2024
Réponse de Maria (Duty Manager) le 18 mai 2024
Dear Emma,Thank you so much for your kind review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
shalendra
Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
shalendra
Séjour de 1 nuit en mai 2024
Réponse de Maria (Duty Manager) le 18 mai 2024
Dear Shalendra,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.
8/10 Bien
Jennifer
Voyage en groupe
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 5 nuits en mai 2024
Réponse de Maria (Duty Manager) le 13 mai 2024
Dear Jennifer,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
madhu
5 mai 2024
madhu
Séjour de 2 nuits en mai 2024
10/10 Excellent
Asha
Voyage en famille
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Asha
Séjour de 3 nuits en avril 2024
Réponse de Maria (Duty Manager) le 3 mai 2024
Dear Asha,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
Richard
Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Richard
Séjour de 3 nuits en avril 2024
Réponse de Maria (Duty Manager) le 24 avr. 2024
Dear Richard,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
Andrew
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andrew
Séjour de 2 nuits en avril 2024
Réponse de Maria (Duty Manager) le 24 avr. 2024
Dear Andrew,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
Jairo
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jairo
Séjour de 1 nuit en mars 2024
Réponse de Maria (Duty Manager) le 18 avr. 2024
Dear Jairo, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
Sami
Voyage d’affaires
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sami
Séjour de 4 nuits en avril 2024
Réponse de Maria (Duty Manager) le 16 avr. 2024
Dear Sami, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
Jennifer
Voyage en couple
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 3 nuits en février 2024
Réponse de Maria (Duty Manager) le 12 avr. 2024
Dear Jennifer, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
Sailesh
Voyage en famille, Voyage en groupe
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sailesh
Séjour de 1 nuit en avril 2024
Réponse de Maria (Duty Manager) le 12 avr. 2024
Dear Sailesh,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
Hitesh
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hitesh
Séjour de 1 nuit en mars 2024
Réponse de Maria (Duty Manager) le 4 avr. 2024
Dear Hitesh,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
Vineet
Voyage en couple
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vineet
Séjour de 2 nuits en mars 2024
Réponse de Maria (Loyalty Ambassador) le 19 mars 2024
Dear Vineet, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
8/10 Bien
Saras
11 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Saras
Séjour de 4 nuits en février 2024
Réponse de Maria (Loyalty Ambassador) le 12 mars 2024
Dear Saras,I was delighted to read how much you and your wife enjoyed your stay with us!Many thanks for taking the time to pass on your feedback. I am happy to hear that you had an amazing stay and both our products and services were to your liking. We look forward to welcoming you back to Grand Pacific Hotel in the not too distant future.
10/10 Excellent
Natalie
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Natalie
Séjour de 3 nuits en février 2024
Réponse de Maria (Loyalty Ambassador) le 13 févr. 2024
Dear Natalie,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
8/10 Bien
Jun
7 févr. 2024
Jun
Séjour de 1 nuit en février 2024
Réponse de Maria (Loyalty Ambassador) le 9 févr. 2024
Dear Jun, Thank you for your 4 star review. The team at the Grand Pacific Hotel appreciates your rating.
6/10 Satisfaisant
arun
5 févr. 2024
arun
Séjour de 5 nuits en janvier 2024
Réponse de Maria (Loyalty Ambassador) le 6 févr. 2024
Dear Arun,Thank you for sharing your recent experience at the Grand Pacific Hotel.Clearly, we fell short of your expectations, and I would like to extend my sincere apologies for the undoubted disappointment that resulted. All of us at the Grand Pacific Hotel are very proud of the services and facilitates that we strive to offer our guests.I do hope that we will have the opportunity of welcoming you back to the Grand Old Lady.
10/10 Excellent
Jo-Anne
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jo-Anne
Séjour de 3 nuits en février 2024
Réponse de Maria (Loyalty Ambassador) le 6 févr. 2024
Dear Jo-Anne, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
8/10 Bien
Ismaila Ajiboye
Voyage d’affaires
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ismaila Ajiboye
Séjour de 2 nuits en janvier 2024
Réponse de Maria (Loyalty Ambassador) le 6 févr. 2024
Dear Ismaila,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
Gon
Voyage en famille
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gon
Séjour de 1 nuit en janvier 2024
Réponse de Maria (Loyalty Ambassador) le 6 févr. 2024
Dear Gon,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
eunjeong
Voyage en famille
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
eunjeong
Séjour de 1 nuit en janvier 2024
Réponse de Maria (Loyalty Ambassador) le 6 févr. 2024
Dear Eunjeong,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
4/10 Médiocre
shabnam
24 janv. 2024
Les points forts : Propreté
Les points faibles : Personnel et service
shabnam
Séjour de 2 nuits en janvier 2024
Réponse de Maria (Loyalty Ambassador) le 27 janv. 2024
Dear Shabnam,Thank you for sharing your recent rating at the Grand Pacific Hotel. We regret your disappointment and surprised to read the overall experience as we note on check out when asked how your stay was you there was no indication you had not enjoyed your stay or there were any issues. Please know that your feedback is extremely valuable to us, and we would like to know in which areas we did not exceed your expectations. We use feedback to continuously make changes to our brand to improve the guest experience, please reach out to Nancy Chute our Hotel Services Manager to discuss your stay.We hope that you will give us the opportunity to serve you again in the future.
6/10 Satisfaisant
Dax
Voyage en groupe
18 janv. 2024
Dax
Séjour de 4 nuits en janvier 2024
Réponse de Lachlan Walker -Portfolio General Manager le 18 janv. 2024
Dear Dax,I was greatly concerned to read your recent review of Grand Pacific Hotel. Clearly, we fell short of your cleanliness expectations, and I would like to extend my sincere apologies for the undoubted disappointment that resulted. All of us at the Grand Pacific Hotel are very proud of the services and facilities that we strive to offer our guests and I can assure you that your comments have been reviewed and discussed in detail with the team. Upon checking out our Guest Service Agent noted that you did not give any feedback however, we felt that was an opportunity to let us know your overall stay experience. Furthermore, our team was able to give you an early check-in as well as an upgrade to our Premier Ocean View room. Please accept my most sincere apologies for the inconvenience We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Anu
17 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anu
Séjour de 2 nuits en janvier 2024
Réponse de Maria (Loyalty Ambassador) le 18 janv. 2024
Dear Anu,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
8/10 Bien
emma, seven hills
Voyage en couple
15 janv. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
emma
Séjour de 1 nuit en janvier 2024
Réponse de Maria (Loyalty Ambassador) le 18 janv. 2024
Dear Emma,Thank you so much for your kind review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
Adam
11 janv. 2024
Adam
Séjour de 1 nuit en janvier 2024
Réponse de Maria (Loyalty Ambassador) le 14 janv. 2024
Dear Adam,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
Christine
Voyage en famille
11 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christine
Séjour de 2 nuits en janvier 2024
Réponse de Maria (Loyalty Ambassador) le 12 janv. 2024
Dear Christine,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
ANDREW
9 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ANDREW
Séjour de 5 nuits en janvier 2024
Réponse de Maria (Loyalty Ambassador) le 9 janv. 2024
Dear Andrew,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.
10/10 Excellent
Robin
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robin
Séjour de 1 nuit en janvier 2024
Réponse de Maria (Loyalty Ambassador) le 9 janv. 2024
Dear Robin,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.
10/10 Excellent
Robin
Voyage en couple
6 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robin
Séjour de 4 nuits en janvier 2024
Réponse de Maria (Loyalty Ambassador) le 12 janv. 2024
Dear Robin,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
8/10 Bien
Roselyne
4 janv. 2024
Roselyne
Séjour de 2 nuits en décembre 2023
Réponse de Maria (Loyalty Ambassador) le 9 janv. 2024
Dear Roselyn,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.
8/10 Bien
Shailen
2 janv. 2024
Shailen
Séjour de 3 nuits en décembre 2023
Réponse de Maria (Loyalty Ambassador) le 9 janv. 2024
Dear Shailen, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
Kempson, Suva
Voyage en famille avec de jeunes enfants
1 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kempson
Séjour de 1 nuit en décembre 2023
Réponse de Maria (Loyalty Ambassador) le 6 janv. 2024
Dear Kempson,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
Abel, Port Vila
30 déc. 2023
Abel
Séjour de 14 nuits en décembre 2023
Réponse de Maria (Loyalty Ambassador) le 27 janv. 2024
Dear Abel,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
Clifford
29 déc. 2023
A perfect piece of paradise in a bustling city.
Clifford
Séjour de 1 nuit en décembre 2023
Réponse de Maria (Loyalty Ambassador) le 30 déc. 2023
Dear Clifford,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
Eathan
Voyage en couple
28 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eathan
Séjour de 1 nuit en décembre 2023
Réponse de Maria (Loyalty Ambassador) le 30 déc. 2023
Dear Eathan, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
8/10 Bien
Robin
Voyage en couple
28 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robin
Séjour de 1 nuit en décembre 2023
Réponse de Maria (Loyalty Ambassador) le 30 déc. 2023
Dear Robin, Thank you for sharing your recent experience at the Grand Pacific Hotel. We look forward to welcoming you back on your next visit to Suva.
10/10 Excellent
Ramiza
24 déc. 2023
Ramiza
Séjour de 5 nuits en décembre 2023
Réponse de Maria (Loyalty Ambassador) le 30 déc. 2023
Dear Ramiza, Thank you for your 5 star rating, very much appreciated.