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Avis sur Hotel Neo Gubeng - Surabaya by ASTON

3 out of 5
Hotel Neo Gubeng - Surabaya by ASTON
Jl. Jawa No.17-19, Surabaya

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 22 avis sur 66." "
Note des voyageurs de 8 (Bien), d’après 30 avis sur 66." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 66." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 66." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 66." "

8,6/10

Propreté

8,6/10

Personnel et service

5,8/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Patrice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Je ne connaissais pas cette chaîne d’hôtel et j’ai été agréablement surpris par la qualité du service, la propreté ret confort des chambres ainsi que l’amabilité et le professionnalisme du personnel toujours prêt à rendre service comme trouver un scooter à louer ou un chauffeur pour vous accompagner . Je note cet hôtel et ne manquerais pas à y revenir ou à revenir dans l’un des nombreux autres établissements appartenant à cette enseigne
Séjour de 2 nuits en août 2022

10/10 Excellent

Laurence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de Yoedi le 29 avr. 2019
Dear Laurence Thanks for your perfect rating us.Once again thanks & looking forward to welcoming you in your next visit Best Regard Yoedi Soesilo

6/10 Satisfaisant

Paul, Toulouse

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Personnel très accueillant. Alarme en pleine nuit, accidentelle certes mais branle bas de combat. Nettoyage des chambres correct mais le sol colle encore après le passage de la serpillière. .
Séjour de 2 nuits en juillet 2018

8/10 Bien

cedric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel sympa
Hotel bien situé et en bon état!! Qualité et peu du room service!! Proche du centre ville
Séjour de 1 nuit en mai 2017

8/10 Bien

Michel, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Neo gubeng Surabaya
Un très bon Hotel à Surabaya, proche de la gare de gubeng ( faisable à pied) et du niveau international. Réception accueillante et professionnelle, je recommande cet Hotel sans réserve.

8/10 Bien

Richard

Les points forts : Propreté et personnel et service
After staying at another Neo hotel recently, i was disappointed with this property. The room is pretty run down, definitely in need of an update. The toilet seat was broken. There was this internittent pumping sound every 45 secs or so, coming from the rooftop or an adjacent room, it was annoying but not bad enough that i couldn't fall asleep. It did however had good hot water flow. The staff were friendly. The area was really quiet.
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Kuwat

Séjour de 1 nuit en décembre 2022

10/10 Excellent

Kuwat

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2020
Réponse de Yoedi Soesilo le 3 mars 2020
Dear Traveler Thank you for your nice rating us , we look forward to welcome you back again in our hotel. Best Regard, Yoedi Soesilo

8/10 Bien

Li, Singapore

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Modern setup hotel. The breakfast menu changes every day. The location is not far from TP mall. Staffs are polite and responsive. We choose this hotel because has a good experience with the same chain hotel in Jakarta.
Séjour de 5 nuits en novembre 2019
Réponse de Yoedi le 16 déc. 2019
Dear LI Thank you for taking your valuable time to share your recent experiences with Neo Gubeng Surabaya. We are glad you are happy with our service, location and the breakfast menu that we present every morning We are heartened to learn that you are receiving hospitality from the team. We welcome you back. Greetings, Yoedi Soesilo

8/10 Bien

Yuni

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great room
Great stay. Wasn't expecting a spacious room n bathroom. Comfy room too.
Séjour de 1 nuit en novembre 2019
Réponse de Yoedi le 28 nov. 2019
Dear Yuni Warmest greetings from hotel NEO Gubeng Thank you for giving us a 4 stars.... we really appreciate that and hopefully you always enjoy staying at our hotel. We are happy that you are choose us during your stay at Surabaya. Again thank you very much a glowing review from a pro traveler makes our day! Thank you so much. Best regard Yoedi Soesilo

6/10 Satisfaisant

Steven, Surabaya

Voyage d’affaires
Like breakfast enough food, did not like one way location street and no karaoke.
Séjour de 4 nuits en octobre 2019
Réponse de Yoedi Soesilo le 16 oct. 2019
Dear Steven Thank you for rating us, we look forward to welcome you back again in our hotel. Best Regard, Yoedi Soesilo

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
+ Spacious room. + Coffee maker. + Nice staff - A/C less cold. - water shower is not hot at night
Séjour de 1 nuit en septembre 2019
Réponse de Yoedi le 8 oct. 2019
Dear Traveler Warmest greeting from Hotel NEO Gubeng Surabaya. Thank you for your time to give a review for Hotel NEO Gubeng Surabaya. We apologize for the inconvenience regarding your information about hotel services and facilities. I will follow up this matter with engineering teams. Your comments and feedback are valuable for improving our commitment to deliver the excellent service always. We are looking forward to serve you again in NEO Hotel Surabaya and we hope your next visit will be more pleasant. Sincerely yours Yoedi Soesilo

10/10 Excellent

Voyageur vérifié

Séjour de 6 nuits en septembre 2019
Réponse de Yoedi le 30 sept. 2019
Dear Traveler Thanks for your perfect rating us.Once again thanks & looking forward to welcoming you in your next visit Best Regard Yoedi Soesilo

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Séjour de 3 nuits en juin 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juin 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en juin 2019

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en mars 2019

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en mars 2019
Réponse de Yoedi le 8 avr. 2019
Dear Traveler Thanks for your perfect rating us.Once again thanks & looking forward to welcoming you in your next visit Best Regard Yoedi Soesilo

8/10 Bien

Samuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mars 2019
Réponse de Yoedi le 31 mars 2019
Dear Samuel Thanks for your perfect rating us.Once again thanks & looking forward to welcoming you in your next visit Best Regard Yoedi Soesilo

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Upon checked in, I found an acrylic long nail on the room floor, dirty toilet tissue on the vanity and dirty toilet bowl. I asked them to give me a different room and I would be back in a couple hours when ready. They did. The room is somewhat cleaner, but the condition of the room itself is poor. Scratches all over the wall, dented and chipped furniture. The room itself is big with huge bathroom, but the room and the entire hotel smells funny. They do not use antiseptic cleaner to clean. It stinks. The hotel itself is very cheap, only $15 a day. So, if you are tight on the budget, go for it, the bed and pillows are comfortable, hotel room is spacious. But do know that this hotel has hygiene issues and you will shock to see how low standard they are to keep your room clean. Also, I stayed there for 6 nights and one night I came back to find out that the door room was not locked / opened. People can come and take my belongings if they notice it was open. I told the receptionist and they knew about it. Horrible place to stay. I moved to a different hotel since my trip will take couple weeks to stay in Surabaya.
Séjour de 6 nuits en mars 2019
Réponse de Yoedi Soesilo le 11 mars 2019
Dear Traveler I do sincerely appreciate you taking the time to send us your feedback. I do apologize to hear your experience during stay , Please accept my humble apologies for this inconvenience” We will take action on your feedback and further share with our team. We will sort it out and make things better. Your feedback is very valuable to us as we work to be better each and every day. It is through feedback such as yours that we are able to improved the quality of our service On behalf of the hotel team, we wish to thank you for your continuous support and hope this incident will not prevent you from availing yourself and I sincerely hope that this experience will not impair your confidence in the future. We hope you will give us the opportunity of welcoming you again in Hotel Neo Gubeng Surabaya. Sincerely Yoedi Soesilo

10/10 Excellent

HSIAO YUEH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2019
Réponse de Yoedi Soesilo le 12 mars 2019
Dear Hsiao Yueh Thank you for rating us, we look forward to welcome you back again in our hotel. Best Regard, Yoedi Soesilo

6/10 Satisfaisant

Felix

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2019
Réponse de Yoedi Soesilo le 5 févr. 2019
Dear Felix Thanks for your perfect rating us.Once again thanks & looking forward to welcoming you in your next visit Best Regard Yoedi Soesilo

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A lot of food around.
Séjour de 1 nuit en janvier 2019
Réponse de Yoedi Soesilo le 4 févr. 2019
Dear Traveler Thanks for your perfect rating us.Once again thanks & looking forward to welcoming you in your next visit Best Regard Yoedi Soesilo

6/10 Satisfaisant

Uwe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2019
Réponse de Yoedi Soesilo le 12 févr. 2019
Dear Uwe Thank you for rating us, we look forward to welcome you back again in our hotel. Best Regard, Yoedi Soesilo

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
proses cek in dan cek out cepat
Séjour de 1 nuit en décembre 2018
Réponse de Lysander le 29 déc. 2018
Dear Traveler Terima kasih atas ulasan anda, kami senang mendengar anda nyaman dan bahagia selama tinggal di tempat kami. Kami tunggu kedatangan anda selanjutnya Salam Rendy Lysander

8/10 Bien

Syahidah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Decent room to stay in. Clean, Convenient and advanced.
Séjour de 3 nuits en décembre 2018
Réponse de lysander le 29 déc. 2018
Dear Syahidah Thank you for thank you for a positif feedback you write for us. Can't wait to welcome you back to Surabaya in the next trip. Have a good day... Sincerely Yours Rendy Lysander

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en novembre 2018
Réponse de lysander le 21 déc. 2018
Dear Traveler Thank you for rating us, we look forward to welcome you back again in our hotel. Best Regard, Rendy Lysander

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
فندق روعة
فندق رائع جدا والخدمة والموظفين اكثر من رائعين مقارنة بالسعر يعتبر السعر متدني جدا مقارنة بجودة الفندق
Séjour de 1 nuit en octobre 2018
Réponse de Lysander le 10 nov. 2018
Dear Traveler Thanks for your perfect rating us.Once again thanks & looking forward to welcoming you in your next visit Best Regart Rendy Lysander

10/10 Excellent

noniaz, Malaysia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The room is spacious and the hotel is centrally located. This hotel will be my choice for the next visit.
Séjour de 4 nuits en octobre 2018
Réponse de Lysander le 25 oct. 2018
Dear noniaz Thank you for your nice review, we look forward to welcome you back again in our hotel. Best Regard, Rendy Lysander

8/10 Bien

Richard J

Comfortable Stay
I am a regular guest at this small hotel due to location (short walk to the Gubeng Train Station), price and amenities. More than adequate clean room, friendly staff and good breakfast (as well as good room service). Never been disappointed - always a comfortable stay. Great for an overnight transition between arriving in Surabaya via the airport and then catching a train to other regions of Java or for several days stay to explore Surabaya.
Séjour de 5 nuits en août 2018

8/10 Bien

Benny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2018
Réponse de Lysander le 29 juin 2018
Dear Benny Thank you for nice rating, we look forward to welcome you back again in our hotel. Best Regard, Rendy Lysander

10/10 Excellent

Sohyun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and cozy room
Freindly staff cozy and clean room. But I orderd lunch, it took about 30 minutes. I didn’t have enough time to get on the train.
Séjour de 1 nuit en juin 2018
Réponse de Lysander le 12 juin 2018
Dear Sohyun, Warmest greeting from Hotel NEO Gubeng Surabaya. Thank you for your time to give a review for Hotel NEO Gubeng Surabaya. We apologize for the inconvenience regarding your information about hotel services . Your comments and feedback are valuable for improving our commitment to deliver the excellent service always. We are looking forward to serve you again in NEO Hotel Surabaya and we hope your next visit will be more pleasant. Sincerely yours Rendy Lysander

8/10 Bien

Herbert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quite OK
Quite good for the price....though not best location....very busy .
Séjour de 1 nuit en juin 2018
Réponse de Lysander le 12 juin 2018
Dear Herbert Thank you for your nice review, we look forward to welcome you back again in our hotel. Best Regard, Rendy Lysander

8/10 Bien

Herbert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ok Neo
Quite ok....good proce as well .
Séjour de 1 nuit en mai 2018
Réponse de Lysander le 12 juin 2018
Dear Herbert Warmest greetings from hotel NEO Gubeng Thank you for giving us a 4 stars.... we really appreciate that and hopefully you always enjoy staying at our hotel. We are happy that you are choose us during your stay at Surabaya. Again thank you very much a glowing review from a pro traveler makes our day! Thank you so much. Best regard Rendy Lysander

8/10 Bien

Nha Nguyen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good for short stay in Surabaya
Séjour de 1 nuit en mai 2018
Réponse de Lysander le 19 mai 2018
Dear Nha Nguyen We would like to express our gratitude to you for choosing Hotel Neo gubeng for your stay in Surabaya. We all very grateful to know that you had a pleasant stay with us and liked our Hotel and the team. Our staff send their best regards and we all look forward to welcoming you again in the near... Sincerely Yours, Rendy Lysander

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ワイファイがすごく速いホテル
スラバヤ駅からは少し離れているが、とてもよいホテルだった。 スタッフは全ての人が親切で優しかった。 受け付けのスタッフはウィッグだったのか、銀色の髪の毛で驚いた^_^ そしてとても美人だった。 ワイファイが本当に速くて快適だった。部屋も清潔、枕も気持ちよかった 日本人はあまり来ないらしいが是非行って欲しいおすすめのホテルです
Séjour de 1 nuit en avril 2018
Réponse de Lysander le 19 mai 2018
Dear Traveler Thank you for thank you for a positif feedback you write for us. Can't wait to welcome you back to Surabaya in the next trip. Have a good day... Sincerely Yours Rendy Lysander

8/10 Bien

Rach, Jakarta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Strategic hotel at the center of Surabaya
A nice cozy hotel located near the city center. All the hotel staffs were very polite and friendly. Check in and check out process were smooth. Would recommend this hotel to friends.
Séjour de 1 nuit en avril 2018
Réponse de Lysander le 11 avr. 2018
Dear Rach Thank you for your nice review, we look forward to welcome you back again in our hotel. Best Regard, Rendy Lysander

10/10 Excellent

Kto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
A small hotel, with very friendly staff. Room is very spacious and clean.
Séjour de 14 nuits en mars 2018
Réponse de Lysander le 28 mars 2018
Dear Kto Thank you for your nice review, we look forward to welcome you back again in our hotel. Best Regard, Rendy Lysander

8/10 Bien

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Приятный отель.
Отель понравился. Номер удобный, чистый, все нормально функционирует. Персонал доброжелательный и внимательный. В стоимость бронирования входит вполне приличный завтрак. Отель расположен удобно просмотру достопримечательностей города. Рекомендую этот отель.
Réponse de Lysander le 24 févr. 2018
Dear Alexander Warmest greetings from hotel NEO Gubeng Thank you for giving us a 4 stars.... we really appreciate that and hopefully you always enjoy staying at our hotel. We are happy that you are choose us during your stay at Surabaya. Again thank you very much a glowing review from a pro traveler makes our day! Thank you so much. Best regard Rendy Lysander

8/10 Bien

Rachel, Singapore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel close to city center
Had an enjoyable one-night stay at Neo Gubeng Surabaya. The staff were very friendly and the room was quite spacious for the price. Linens and towels were also clean. The hotel is also situated very close to city center.
Séjour de 1 nuit en février 2018
Réponse de Lysander le 24 févr. 2018
Dear Rachel We would like to express our gratitude to you for choosing Hotel Neo gubeng for your stay in Surabaya. We all very grateful to know that you had a pleasant stay with us and liked our Hotel and the team. Our staff send their best regards and we all look forward to welcoming you again in the near... Sincerely Yours, Rendy Lysander

10/10 Excellent

Clara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing stay! Definitely recommended.
I had an amazing stay! Everything was great with the price i paid for. Breakfast was awesome, they keep the food warm all the time (i always have late breakfast so i often got cold food in other hotels). The staffs are great and friendly! The room was perfectly tidy, clean and basically you have everything you need, the room just a lil bit too small. The location was perfect!
Séjour de 1 nuit en janvier 2018
Réponse de Rendy le 27 janv. 2018
Dear Clara We would like to express our gratitude to you for choosing Hotel Neo gubeng for your stay in Surabaya. We all very grateful to know that you had a pleasant stay with us and liked our Hotel and the team. Our staff send their best regards and we all look forward to welcoming you again in the near... for your information we have Deluxe room with 24m' and more comfort room Sincerely Yours, Rendy Lysander Hotel Manager

8/10 Bien

Jan Fredrik Benjamin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bra wifi. safebox och kyl saknas
Hotellet saknar safebox och kyl/minibar på rummet. Annars bra hotell med bra wifi.
Séjour de 2 nuits en août 2017
Dear Mr Jan Fredrik Benjamin Thank you for choosing Hotel Neo Gubeng as prefered hotel in Surabaya. We are glad you are satisfied with our service & cleanliness. we really appreciate your input regarding safebox in room , we will put as mangement consideration. for your information we available safebox on reception and available chiller on restaurant staff room service will help you if you will keep something.thank you Best Regard Rendy Lysander Hotel manager

8/10 Bien

Jan Fredrik Benjamin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
centralt hotell med bra wifi
hotellet saknar kyl och värdeskåp även fast det står i beskrivningen det ska ha det, Annars bra wifi.
Séjour de 5 nuits en août 2017
Dear Jan Fredrik Benjamin We always appreciate hearing from our guests on improvement opportunities or experiences that they have had at our Hotel, as it gives us an opportunity to see how well we measure up to your expectations. best regard Rendy Lysanderel Hotel Manager

6/10 Satisfaisant

Ana

Les points faibles : Propreté
Séjour de 2 nuits en août 2017
Dear Mrs Ana Thank you for taking the time to review our hotel and giving us 3 strar rating! We hope you will come back and visit us soon! Warm regards, Rendy Lysander

10/10 Excellent

MITSUE, TOKYO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely staff who will remain in the mind.
I went to Surabaya to watch the volleyball Asian Games.But the venue was Petrokimia ,not Surabaya.The front people listened to my poor English patiently. And everyday, I arranged a taxi to a distant Petrokimia.Taxi drivers also gave me a one-way trip. When I came back late at night,I had a warm welcome and it seemed came home.Thank you very much.
Séjour de 7 nuits en juillet 2017
Réponse de Rendy Lysander le 1 janv. 2018
Dear MITSUE, Thank you for your recent review of our hotel. We appreciate all customer feedback as it helps us to improve the service that we provide to our guests. We look forward to seeing you again Best Regard, Rendy Lysander Hotel Manager

8/10 Bien

Richard J

Les points forts : Propreté, personnel et service, confort de la chambre
Surabaya Stay
A few restful days in Surabaya an easy 10 minute walk from Gubeng Train station. Small but adequate room. Good breakfast.
Séjour de 2 nuits en août 2017
Dear Richard J We are pleased to hear your Pleasant experience and we thank you very much for taking the time to write such a wonderful review about your recent stay in NEO Gubeng. Thank you for your honest and kind feedback and looking forward to the pleasure of welcoming you back again in the near future. My Best Regards Rendy Lysander Hotel Manager

6/10 Satisfaisant

Voyageur vérifié

Noisy - staff start preparing breakfast (open restaurant) at 3am, 3 days the same
Séjour de 1 nuit en juin 2017

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
Noisy ... staff made a lot of noises when preparing breakfast (rooms surround the testaurant) from 3AM on all my 3 nights stay
Séjour de 2 nuits en juin 2017
"Dear, Mr/s Traveler, Thank you for taking a time to share of your experience whilst stay at neo gubeng . its so glad to hear that you’ve enjoyed , as well Your input regarding of quite noisy room especial facing to the restaurant because on 3am so many guest take sahur at our restaurant, its will be our concern to plan having small renovate to making better rooms for our customer , We are so happy to welcome you back shortly . Best Regard, Rendy Lysander Hotel Manager

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dear Traveler, Thank you very much for staying with us and spending your time to rating our hotel product and service. We are more than happy to see you had a comfort stay with us and give us good reviews during your staying. We are waiting to serve you again if you visit again to Neo Gubeng. Thank you. Best Regards, Rendy Lysander Hotel Manager