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Avis sur Mont du Lac Resort

3 out of 5
Mont du Lac Resort
3125 S Mont du Lac Drive, Superior, WI

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 17 avis sur 51." "
Note des voyageurs de 8 (Bien), d’après 18 avis sur 51." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 51." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 51." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 51." "

9,2/10

Propreté

7,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

2/10 Horrible

Linda

Séjour de 1 nuit en février 2024

2/10 Horrible

tameswarao

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
No restroom and there no path going to cabin, Door is not locked we not comfortable to stay there
Séjour de 1 nuit en février 2024

10/10 Excellent

Seth

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Mont du Lac Staff le 5 janv. 2024
Thank you for your review and for staying with us. We are pleased to hear that you enjoyed your stay!

10/10 Excellent

Amanda

Séjour de 2 nuits en décembre 2023
Réponse de Mont du Lac Staff le 5 janv. 2024
Thank you for your review and we are happy to hear that you enjoyed your stay with us!

8/10 Bien

Kelley

Voyage en famille
Les points forts : Propreté et confort de la chambre
Very nice, rustic
Stay was wonderful. Beautiful cabin, beautiful weather and absolutely beautiful views! Couch was terribly worn. Walk to shower house/ bathroom is a trek! Steps to it would be helpful. Overall the price was perfect, cabin very nice. The gamily time it created was amazing!
Séjour de 1 nuit en octobre 2023
Réponse de Cherie le 27 oct. 2023
Thanks for staying with us. We are glad you enjoyed your stay. I will pass your comment about the stairs on to the projects manager.

10/10 Excellent

Peter

Voyage en groupe
Les points forts : Propreté et confort de la chambre
I will go again and tell others to go.
Everything was excellent, if I had a suggestion it would be to let guests know via text earlier about special events (ie wedding) that affect facility closures (ie restaurant/bar).
Séjour de 2 nuits en octobre 2023
Réponse de Cherie le 16 oct. 2023
Thank you for staying with us. Those text messages usually go out sooner, sorry it didn't during your stay. We're glad you enjoyed your stay.

10/10 Excellent

Victoria

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean and beautiful view, better than expected!
Séjour de 1 nuit en octobre 2023
Réponse de Cherie le 16 oct. 2023
We're glad you enjoyed staying with us. We hope you join us again soon.

8/10 Bien

CJ

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de MDL Guest Services le 11 oct. 2023
Thank you for your review, CJ. Come back and stay with us again soon.

8/10 Bien

Luke

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
We recently found this property due to a last minute trip and the price was just right! Very pretty property with alot of things to keep busy if you like to be outdoors, the grounds seem well taken care of! Staff were pleasant and helpful with any questions. However, when we booked we were really excited to use the swimming area and outdoor slide but were sadly disappointed with the restrictions they have. We really wish that information would have been readily available online. Their website could offer alittle more information! Overall, we really like it and would go back!!
Séjour de 2 nuits en juillet 2023
Réponse de Cherie le 24 août 2023
Thank you for staying with us. We are glad you enjoyed your stay. We are in the process of updating our website and appreciate the feedback on having more information online for guests.

6/10 Satisfaisant

Steve

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Overall we really enjoyed our stay here with our grandkids, but some aspects surprised us and were troubling. First let me describe the good parts because it was fun. The scenery at this ski lodge was Beautiful. We were surprised by how big and nice was the cabin. Our 4 grandkids beach, trampoline, slides , etc and the small lake. I was troubled by a few things. We knew there was no running water or bathroom in the cabin. I asked about the shared bathroom. The desk clerk assured me it was near the cabin, but obviously didn’t know. Technically it was pretty close, but straight up a steep hill without stairs. We did have access to a porta-potty which was overdue for cleaning. The kids had fun so it wasn’t awful.
Séjour de 1 nuit en juillet 2023
Réponse de Cherie le 15 juil. 2023
Thank you for the review. Glad your staff was enjoyable for the most part and the Grandkids had a fun in the waterpark.Thank you for letting us know about the porta potty, we will get that taken care of. Stairs are something we are considering adding. Thanks for your input on that.

8/10 Bien

Kyle

Great price/beautiful location.
I woke up around 10 a.m. on July 4th in Rochester, MN and made A split decision last minute choice that it would be nice to watch the fireworks in Duluth, MN. I started looking online for hotels. Everything was $200+/night. I came across Mont du Lac Resort and found a small little cabin for under $100/night. I was on the road by 1 and arrived around 6. Ended up staying 2 nights because of the price and location. Cellphone reception wasn't great but they have free WIFI throughout the property! I had a great getaway. I will utilize this Resort again in the future if I'm in that area. Highly recommend. 5 Stars*****
Séjour de 2 nuits en juillet 2023
Réponse de Cherie le 9 juil. 2023
Thanks for Staying with us. We're glad you enjoyed your stay.

10/10 Excellent

Deborah, Bemidji

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Awesum place to get RnR. Environment Price location n staff r great!!
Séjour de 1 nuit en juin 2023
Réponse de Cherie le 29 juin 2023
Thanks Deborah. Glad you enjoyed your stay. Hope we can host you again soon.

10/10 Excellent

Mandy

Voyage avec des animaux de compagnie
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Its so beautiful and peaceful, not to mention affordable. I would recommend this stay to anyone asking about stays near duluth.
Séjour de 2 nuits en juin 2023
Réponse de Cherie le 29 juin 2023
I am glad you enjoyed your stay. Hope to see you again in the future.

10/10 Excellent

Laura

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Incredible quiet place the nights we stayed! The bar was great but i wished it would have been open longer and they ran out of tequila. We only received 2 wristbands for accommodations for up to 6 people. We had to buy extras at $18/ person.
Séjour de 2 nuits en juin 2023
Réponse de Cherie le 29 juin 2023
Hi Laura, Glad you enjoyed your stay for the most part. It looks like the extra wristbands were purchased as regular daily wristbands. I have made a note in your reservation that you can have 2 wristbands to visit another time this summer.

10/10 Excellent

Amy, Duluth

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2023
Réponse de Guest Services le 19 avr. 2023
Thank you for your review and we hope to see you again in the future!

8/10 Bien

Joseph

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2023
Réponse de Cherie le 26 mars 2023
Thanks for staying with us Joseph. Glad you enjoyed your stay. Hope to see you again soon.

8/10 Bien

Kelly, Cloquet

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Close to the hills
Séjour de 1 nuit en février 2023
Réponse de Guest Services le 10 mars 2023
Thank you for your review and we hope to see you again in the future!

8/10 Bien

John and Johanna

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The multi-room cabin was awesome for our family, and the wood stove inside was the highlight inside. Views were pretty.
Séjour de 1 nuit en janvier 2023
Réponse de Guest Services le 29 janv. 2023
Hi John and Johanna! Thank you for your review and glad to hear you enjoyed your stay and the wood stove! Come back and visit us again soon.

10/10 Excellent

Ryan

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Our family of four had a blast- we are already planning our next trip back!
Séjour de 1 nuit en janvier 2023
Réponse de Guest Services le 25 janv. 2023
Thank you for your review and that is great to hear! See you again soon!

6/10 Satisfaisant

Heather

Séjour de 1 nuit en décembre 2022

4/10 Médiocre

Alaina L

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
I was not happy we were not informed of a party at the hill restaurant part and the shuttle would not bring us up there since we were not part of the party. My friend and i were so cold from walking just to find out there was no place to dine in and barely made it back down the hill in time for a meal. The shuttle driver was very rude and wouldnt even come back for us. We told a staff member below the hill that we would come just to tube but never again will i stay.
Séjour de 1 nuit en décembre 2022
Réponse de Chase Bain le 7 janv. 2023
Sorry to hear about this inconvenience, the shuttle driver has been spoken to. We hope that you will return and have a much better experience. Sincerely Chase Bain Hospitality Manager.

10/10 Excellent

jeff

Séjour de 2 nuits en novembre 2022

10/10 Excellent

Hailey

Voyage en groupe, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Being able to wake up to an amazing view every morning was the most beautiful thing.
Séjour de 2 nuits en octobre 2022
Réponse de Cherie le 31 oct. 2022
Thanks for staying with us. Glad you had a good time.

10/10 Excellent

Rodolfo

Voyage en famille
Les points forts : Propreté et confort de la chambre
Nice surprise
We were very please with this place we will be back for sure
Séjour de 2 nuits en octobre 2022
Réponse de Cherie le 28 oct. 2022
Thanks for staying with us. Glad you enjoyed the cabin & resort

8/10 Bien

GR

Les points forts : Propreté et confort de la chambre
Beautiful, but came up short
Some amenities provided by facilities offering accommodations are taken for granted (by me, at least). Communication about lack of an indoor bathroom and running water would have been appreciated. It likely wouldn’t have changed our decision to stay here, but we shouldn’t have had to wait until entering the cabin to find out that the expected facilities were absent.
Séjour de 1 nuit en octobre 2022
Réponse de Cherie le 28 oct. 2022
I apologize that you weren't informed that the bathroom/shower house was separate, that is usually something that is covered during the arrival day call. It is also stated on the website but is sometimes missed.

2/10 Horrible

Howard

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
BEWARE WHAT YOU BOOK!! We spent big bucks for one night here last weekend, October 14th. To our shock this cabin had NO WATER. NO SINK. NO MIRRORS. NO BATHROOM. NO WINDOW SHADES. NO PRIVACY whatsoever. These "Slope Side Cabins" are primitive log cabins that are very well constructed, but lack basic needs. They all have a "shared bathroom" which is actually a separate building UP A HILL from where our cabin was. And even that has NO TOWELS. You can take a shower if you make the effort to get there but NO TOWELS, Really?? These should not even be allowed on this site. The rest of the property was awesome, but we felt like hobos and it sucked horribly. No refund offered. The staff said that we "should have read the fine print". We looked back and nowhere did it say no bathroom in the room. It only said no towels and I did miss that. Seriously who would book this knowing what we know now? Horrible experience...beware.
Séjour de 1 nuit en octobre 2022
Réponse de Chase Bain le 20 oct. 2022
Thank you for staying with Mont Du Lac Resort! We appreciate your feedback and we are working towards fixing problems like this.

10/10 Excellent

Kevin

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Great venue for fall. We had three families come together for a great time.
Séjour de 4 nuits en octobre 2022
Réponse de Chase Bain le 20 oct. 2022
Thank you for staying with Mont Du Lac Resort!

8/10 Bien

Kevin

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The room and the view were amazing but the staff and hospitality were subpar
Séjour de 1 nuit en octobre 2022
Réponse de Chase Bain le 6 oct. 2022
Thank you for staying with us. Is there anything specific our staff and hospitality department could do differently to make your stay more enjoyable?

8/10 Bien

Charles

Les points forts : Propreté
Nice sized cabin. We got the Slopeside Single Cabin. The main thing is knowing what you are signing up for. I had read another review suggesting bringing extra blankets, and that is a must.
Séjour de 1 nuit en octobre 2022
Réponse de Chase Bain le 6 oct. 2022
Thank you for staying with us Charles. You may also request extra blankets by calling the front desk. We are always happy to help guests with anything they may need.

6/10 Satisfaisant

Denise

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Communication was poor. Staff was abrupt and not very helpful. No instructions for checkout and no key drop.Our checkin was interrupted by another staff person and both people stopped to have a conversation (about a paper sign for pretzels on sale) and left us waiting. Rather expensive price for poor customer service.
Séjour de 2 nuits en septembre 2022
Réponse de Cherie le 28 oct. 2022
Thank you for letting us know about your experience even thought it was not positive. We strive to provide great customer service so your comments are important to us.

10/10 Excellent

Melody

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very beautiful. No issues.
Séjour de 1 nuit en septembre 2022
Réponse de Chase Bain le 20 oct. 2022
Thank you for staying at Mont Du Lac Resort!

6/10 Satisfaisant

Eric

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nice and clean. Don't forget to bring water, towels and an extra blanket and pillows if you stay in a cabin without a bathroom.
Séjour de 1 nuit en septembre 2022
Réponse de Cherie le 19 sept. 2022
Thanks for staying with us Eric. You are correct our Slopeside cabins only come with basic linens (sheets, pillows and a light blanket. They do not have running water so towels are not provided.

6/10 Satisfaisant

Mark

Les points forts : Propreté
Les points faibles : Confort de la chambre
Séjour de 1 nuit en septembre 2022
Réponse de Cherie le 18 sept. 2022
Thanks for staying with us

8/10 Bien

Chery

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
This property was clean and the grounds are beautiful. The out house was a bit dirty.
Séjour de 1 nuit en septembre 2022
Réponse de Cherie le 18 sept. 2022
Chery Thanks for staying with us.When you say the outhouse was a bit dirty was that one of the potta potties or the bathroom shower house?

8/10 Bien

Megan

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2022

10/10 Excellent

john

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Quiet and clean.
We were impressed by the property. Our cabin was wonderful. I area was quiet and clean.
Séjour de 2 nuits en août 2022
Réponse de Chase Bain le 25 août 2022
Thank you for staying at Mont Du Lac Resort!

8/10 Bien

Reyan

Séjour de 1 nuit en août 2022

8/10 Bien

Andrew

Séjour de 1 nuit en août 2022

2/10 Horrible

Kelsey

Séjour de 1 nuit en août 2022

10/10 Excellent

Reyan

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Safe to stay.
Séjour de 1 nuit en août 2022

8/10 Bien

Rachael

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
If you book a cabin here, call the property directly to make sure you get what you want. The pictures/information on Expedia was inaccurate. We got a slopeside cabin and there's no bathroom or running water. Talked to the front desk, who said this happens often with Expedia, and they switched us to a different cabin free of charge. New cabin was great and just what we wanted.
Séjour de 1 nuit en août 2022

8/10 Bien

Amy

Voyage en famille
Les points forts : Propreté
Séjour de 1 nuit en juillet 2022
Réponse de Cherie le 6 août 2022
Thank you for staying with us

6/10 Satisfaisant

Katie

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property was fine, but expedia double booked the cabin I rented so I couldn’t stay there AND never gave me a refund.
Séjour de 2 nuits en juin 2022
Réponse de Cherie le 27 juin 2022
Sorry to hear about the double double booking. We are working to get you a refund. we have requested from Expeddia twice. Just waiting for them to take care of it on their end.

6/10 Satisfaisant

Carol

Voyage en famille
Les points forts : Propreté
Les points faibles : Confort de la chambre
It was not what I expected.
Séjour de 2 nuits en juin 2022
Réponse de Cameron J le 21 juin 2022
I am sorry your stay did not go as you intended it. Please let us know what we can do to improve the guest experience.

8/10 Bien

Pahoua, Shakopee

Séjour de 2 nuits en juin 2022

2/10 Horrible

Karen

Voyage en famille, Voyage d’affaires
Les points faibles : Confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de Cherie le 12 juin 2022
Sorry to hear your stay was not enjoyable. Please let us know what we can do to improve the guest experience.

10/10 Excellent

Richelle

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I didn’t come with expectations of resort amenities, but what was available impressed me for $5/day/person extra. We had fun.
Séjour de 2 nuits en juin 2022
Réponse de CameronJ le 10 juin 2022
Thank you for your staying at Mont du Lac Resort!

8/10 Bien

Ron

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en mai 2022
Réponse de Rick le 30 mai 2022
Thank you for your review. We hope that you will visit Mont du Lac Resort again.

4/10 Médiocre

Suzanne

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The cabin was really nice. The area and location were perfect. The only negative thing I would say is it is NOT handicap accessible. There is no bathroom or water in the cabin. We had to drive up a hill to get to a bathroom and to wash hands. It was so beautiful. We loved it but it was really tough walking to the Porta pot. We would love to back in the summer and give it a second chance.
Séjour de 2 nuits en avril 2022
Réponse de Rick le 11 avr. 2022
I apologize that your visit did not meet your expectations. Please call our Guest Services office so that we can discuss your visit. Thank you!

4/10 Médiocre

Jason

Voyage en famille avec de jeunes enfants
Les points faibles : Équipements
Definitely was not a slope side cabin as advertised, was shoved in the woods with no view. Not made aware to bring linens or pillows. Limited comfort, one old sofa for a cabin that is supposed to sleep 6. Mattresses hard as a rock, would have been better sleeping on the floor. They closed early in fear of a storm that never came, staff was rude
Séjour de 2 nuits en mars 2022
Réponse de Rick le 11 avr. 2022
I apologize that your visit did not meet your expectations. Please call our Guest Services office so that we can discuss your visit. Thank you!