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Avis sur Ramada by Wyndham Sunnyvale/Silicon Valley

2.5 out of 5
Ramada by Wyndham Sunnyvale/Silicon Valley
1217 Wildwood Ave, Sunnyvale, CA

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 283 avis sur 1006." "
Note des voyageurs de 8 (Bien), d’après 321 avis sur 1006." "
Note des voyageurs de 6 (Satisfaisant), d’après 211 avis sur 1006." "
Note des voyageurs de 4 (Médiocre), d’après 110 avis sur 1006." "
Note des voyageurs de 2 (Horrible), d’après 81 avis sur 1006." "

7,4/10

Propreté

7,6/10

Personnel et service

7,2/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

Christelle

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de Farid, Hotel Manager le 22 sept. 2023
Thank you for your feedback and appreciate your business.

6/10 Satisfaisant

Young Pil

Voyage d’affaires
Les points forts : Propreté
Not good breakfast
Séjour de 6 nuits en janvier 2020
Réponse de Mira S. le 3 mars 2020
Dear Young Pil, Although we get mixed reviews about our daily complimentary continental breakfast. We appreciate all negative and positive feedback for our valued guests. Young Pil, we know you had many hotels to choose from, and we thank you for choosing Ramada Silicon Valley. Sincerely, Ramada Management

6/10 Satisfaisant

Michel, Nice

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Hôtel correct sans plus. A besoin de rénovation. Wifi en mauvais état, un comble dans la Silicon Valley
Séjour de 7 nuits en novembre 2017
Réponse de Mira S. le 5 déc. 2017
Thank you for staying at the Ramada Silicon Valley. We appreciate your feedback.

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Confort de la chambre
Trop bruyant et les chambres sont très mal isolés contre le bruit
Séjour de 5 nuits en juillet 2017
Thank you for taking the time out of your busy schedule to share your experience in regards to your most recent stay at Ramada Sunnyvale. We could not help but notice your concern about the noise during your stay. As we are exterior corridor property, it is very hard to control the noise coming from outside; however please don't hesitate to contact us if you ever have any noise issue coming from neighboring guestrooms. We strive ourselves in providing the best accommodation as possible to all of our valued guests. We know you had many Hotels to choose from, and we thank you for choosing Ramada Silicon Valley. We hope to welcome you back in the near future. Sincerely, Ramada Management

8/10 Bien

Arnaud

Les points forts : Propreté et confort de la chambre

8/10 Bien

Jean-Michel, France

Les points forts : Propreté, personnel et service, confort de la chambre
Pratique
Points positifs: - Motel juste à côté de la US 101 et d'un certain nombre de grandes entreprises de la Silicon Valley => facile à trouver et pratique lors d'un déplacement pro. - Petit centre commercial avec différents restaurants à quelques centaines de mètres. - Petite salle de sport avec différends appareils de cardio-training. - Excellent petit déjeuner. Points négatifs: - Bâtiments et chambres un peu défraîchis. - Les prix ont fortement augmentés ces dernières années (taux de change Euros <=> US$ et... reprise économique américaine).

2/10 Horrible

JAMIE

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I did not like the fact they cherged me for an early check in 3 days after i left when i showed up at the property after regular check in time. The soda machines als9 don't work properly.
Séjour de 2 nuits en mai 2024
Réponse de Farid, Hotel Manager le 23 mai 2024
Thank you for feedback and appreciate your business.

6/10 Satisfaisant

Jennifer

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Motel style. Hole in the wall and stains on carpet.
Séjour de 2 nuits en mai 2024
Réponse de Farid Sherzai, Hotel Manager le 20 mai 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Inocente

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was good
Séjour de 1 nuit en mai 2024
Réponse de Farid Sherzai, Hotel Manager le 20 mai 2024
Thank you for your feedback and appreciate your business.

8/10 Bien

Jesus

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The pictures don’t do this place justice it’s better in person! Very friendly front desk people, their breakfast was good. Restaurant inside the building so that was a plus! Overall had a pleasant experience here I would stay here again :)
Séjour de 2 nuits en mai 2024
Réponse de Farid Sherzai, Hotel Manager le 20 mai 2024
Thank you for your feedback and appreciate your business.

8/10 Bien

steve

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nice room, comfortable beds, free breakfast, convenient training room
Séjour de 3 nuits en avril 2024
Réponse de Farid Sherzai, Hotel Manager le 7 mai 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Heecheon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Farid Sherzai, Hotel Manager le 6 mai 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Gary

Les points forts : Propreté et personnel et service
Older but room was clean and bed is comfy
Séjour de 1 nuit en mai 2024
Réponse de Farid Sherzai, Hotel Manager le 6 mai 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Lizhong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
环境安静，在劳伦斯公路线上方便出行，早餐美味，去沃尔玛超市也很近，性价比很高的汽車酒房
Séjour de 1 nuit en avril 2024
Réponse de Farid Sherzai, Hotel Manager le 25 avr. 2024
Thank you for your feedback and we appreciate your business.

10/10 Excellent

Lizhong

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
美式早餐味道很美味
Séjour de 2 nuits en avril 2024
Réponse de Farid Sherzai, Hotel Manager le 22 avr. 2024
Thank you for your feedback and appreciate your business.

4/10 Médiocre

E.

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is a motel. It is too old. Freeway noise. Very unfriendly staff.
Séjour de 1 nuit en avril 2024
Réponse de Farid Sherzai, Hotel Manager le 18 avr. 2024
Thank you for your feedback and we appreciate your business, I am so sorry for the issues that you had during your stay and we will address the issues with our staff.

4/10 Médiocre

Javier

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Advertise as White Lotus but delivers Bates Motel. I wanted to check out after getting there. The curtains were shredded. It felt unclean. There was an RV in the lot that looked like an unhoused person was living there. I asked to check out early but they wouldn’t refund me despite me stating that i felt unsafe there. I gave it a try. I did sleep well and stayed then full stay. I packed my things up each day since I was afraid of a break in. The room received no housekeeping the entire time I was there.
Séjour de 3 nuits en mars 2024
Réponse de Farid Sherzai, Hotel Manager le 8 avr. 2024
Thank you for your feedback and appreciate your business. We are sorry about the issues that you encountered during your stay.

6/10 Satisfaisant

Chelsea, Spokane

Séjour de 1 nuit en mars 2024
Réponse de Farid Sherzai, Hotel Manager le 16 avr. 2024
Thank you for your feedback and appreciate your business.

2/10 Horrible

Don, Temecula

Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Older motel. Issue with a person parked outside my room blasting music. I asked if he could please turn it down. He replied with swearing. I contacted security to see if they could see why he was there and to please turn down music. Security came told the person that there were complaints, then security left. The music was then louder and the person stood outside my door screaming, cursing and threatening me for approximately 20 minutes. Security never returned. I had another day in my business trip. I left and checked into another hotel.
Séjour de 1 nuit en mars 2024
Réponse de Farid Sherzai, Hotel Manager le 25 mars 2024
Thank you for your feedback and I do apologize for the issue and we will address this with our staff, please let us know if there is anything we can do to make it up to you.Again, my sincere apology.

6/10 Satisfaisant

Ryan

Staff was very polite and check was super simple. The room had large stain in restroom area and door was damaged on the bottom half from what looked like it was kicked in.
Séjour de 2 nuits en mars 2024
Réponse de Farid Sherzai, Hotel Manager le 20 mars 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

yuehua

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
👌
Séjour de 1 nuit en mars 2024
Réponse de Farid Sherzai, Hotel Manager le 20 mars 2024
Thank you for your feedback and appreciate your business.

6/10 Satisfaisant

Kevin, Westminster

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
This is a decent place for the price. Other than finding the soiled towel hanging on the bathroom door and trash in the trash cans from previous occupants when I checked in, cleanliness and room condition was acceptable.
Séjour de 3 nuits en mars 2024
Réponse de Farid Sherzai, Hotel Manager le 11 mars 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Farid Sherzai, Hotel Manager le 11 mars 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Rodrigo

Séjour de 1 nuit en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 12 févr. 2024
Thank you for your feedback and appreciate your business.

4/10 Médiocre

Norma

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The carpet was horribly dirty and everything else very old. The bed very uncomfortable.
Séjour de 3 nuits en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 12 févr. 2024
Thank you for your feedback and appreciate your business, sorry about the issues that you mentioned and we will address the issues with our staff.

6/10 Satisfaisant

Phuong

Les points forts : Propreté et personnel et service
It was fine, nothing bad to review, just wasn't much of what I was expecting. Motel vibes.
Séjour de 3 nuits en février 2024
Réponse de Farid Sherzai, Hotel Manager le 12 févr. 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Alyssa

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Farid Sherzai, Hotel Manager le 6 févr. 2024
Thank you for your feedback and appreciate your business.

6/10 Satisfaisant

Patricia

Séjour de 2 nuits en février 2024
Réponse de Farid Sherzai, Hotel Manager le 20 mars 2024
Thank you for your feedback and appreciate your business.

4/10 Médiocre

Scott

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
No room for parking on by our room Sunday night of our stay and breakfast was not good, would have been happy with a continental breakfast but microwave your own burritos doesn’t count
Séjour de 2 nuits en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 5 févr. 2024
Thank you for your feedback and appreciate your business. Sorry about the issues that you had during your stay.

8/10 Bien

Tomiko

Séjour de 3 nuits en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 5 févr. 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Annette

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service
The first room had a horrible sewer smell but they changed us to another room and it was fine. Staff very friendly. Good location.
Séjour de 2 nuits en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 30 janv. 2024
Thank you for your feedback and appreciate your business

10/10 Excellent

Richard

Séjour de 2 nuits en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 20 mars 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Owen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great time and for the price it’s great, not too far from Levi’s stadium
Réponse de Farid Sherzai, Hotel Manager le 29 janv. 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Cristina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean room, and friendly staff!!!
Réponse de Farid Sherzai, Hotel Manager le 29 janv. 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Jody

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 29 janv. 2024
Thank you for your feedback and appreciate your business.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No amenities like water, basic laundry bag, broken lamp
Séjour de 3 nuits en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 24 janv. 2024
Thank you for your feedback and appreciate your business, sorry about the issues that you had during your stay.

10/10 Excellent

Shari

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 25 janv. 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Juan

Séjour de 4 nuits en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 25 janv. 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

mark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 24 janv. 2024
Thank you for your feed back and appreciate your business.

10/10 Excellent

Jocelyn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property was convenient and comfortable.
Séjour de 1 nuit en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 22 janv. 2024
Thank you for your feedback and appreciate your business.

6/10 Satisfaisant

Maria

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Even though the lobby of the hotel was very nice. The room, especially the carpet was dirty, windows were thin and you could hear everything outside. Showerhead was clogged. The floor lamp was falling apart, and in shambles. Would not stand on its own. The staff was friendly and the heating/AC unit was spot on. Breakfast left little to be desired. Limited selection and not very hot.
Séjour de 1 nuit en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 22 janv. 2024
Thank you for your feedback and appreciate your business, sorry about the issues that you had during your stay and we will address these issues.

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hi
Séjour de 3 nuits en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 22 janv. 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Dennis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Satisfied with the service. Great value!
Séjour de 1 nuit en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 22 janv. 2024
Thank you for your feedback and appreciate your business.

8/10 Bien

Saiid, Hawally

Voyage en couple
Séjour de 2 nuits en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 16 janv. 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Leila

Séjour de 1 nuit en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 16 janv. 2024
Thank you for your feedback and appreciate your business.

4/10 Médiocre

Lara

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
1st room Had ants in bathroom. Called to desk and was promptly moved. So very nice. 2nd room The top sheet on the bed was ripped in several places as well as the skirt around the bed. Didnt call. We felt like we didnt want to make a fuss. But... after experiencing the following.. We felt completely frustrated and went to the desk before showing. All I got was apologies and the manager wasn't in. I hadn't asked for the manager. There was no offer for someone to come look or fix the issue. I figured there was not a handyman on site that could deal with issues that come up. This leads into The tv circled all evening and would change stations after finding services. Then lead into circling again. We called the Front desk where we got a apology and there's nothing that could be done. The next morning the. Shower head sprayed to the sealing. Called the desk.. again there was nothing they could do, no offer to come fix the issue. Just apologizing for the inconvenience. My husband had to rescrew the shower head where there was water tape around the base of pipe that was worn away. Presure was terrible. No spay to the sealing though. Just leaking from the head but landed in the tub so that was better. Floors felt dirty on feet. You could see filth on the floor along the baseboards. It wasn't a relaxing visit. The overall feeling just felt like we were a inconvenience. The young man at the desk was very helpful for directions and kind with the apologies. The location was great.
Séjour de 2 nuits en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 10 janv. 2024
Thank you for your feedback and we are very sorry for all the issues that you had during your stay, our sincere apology for the trouble, please let us know what we can do please. and we will address the issues with our staff.

8/10 Bien

BRENDA

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service et confort de la chambre
Affordable
The pictures might embelish a bit but this was a fairly nice motel located close enough to the stadium. The best thing about it was the restaraunt on the premises. Sifu for the win!!!!
Séjour de 3 nuits en janvier 2024
Réponse de Farid Sherzai, Hotel Manager le 10 janv. 2024
Thank you for your feedback and appreciate your business.

6/10 Satisfaisant

Renee

Voyage en famille
Les points faibles : Confort de la chambre
The room was ok, the shower was awful
Séjour de 2 nuits en janvier 2024
Réponse de Farid, Hotel Manager le 9 janv. 2024
Thank you for your feedback and appreciate your business.

8/10 Bien

Elio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect for our needs for one night.
Séjour de 1 nuit en janvier 2024
Réponse de Farid, Hotel Manager le 8 janv. 2024
Thank you for your feedback and I appreciate your business.

8/10 Bien

Eric

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Farid, Hotel Manager le 8 janv. 2024
Thank you for your feedback and I appreciate your business.