- Les points forts : Propreté, personnel et service, infrastructures et conditions de l’établissement et confort de la chambre
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01 57 32 49 64Helena Park - Ultra All inclusive vous donne rendez-vous à Sunny Beach, plus précisément dans le secteur historique. Dirigez-vous vers l'emblématique Sunny Beach (plage) pour admirer la beauté naturelle de la région. Vous n'êtes pas contre un peu plus de mouvement ? Alors, comptez sur les sympathiques Action Aquapark (parc aquatique) et Parc aquatique Aqua Paradise pour vous surprendre. Vous voyagez avec des enfants ? L'incontournable Parc d'attractions Luna Park s'impose ! Consultez aussi l'affiche de l'illustre Stade de Nessebar, pour vibrer à l'unisson.
Les frais et acomptes suivants sont appliqués par l'établissement lorsque la prestation est délivrée, à l'arrivée ou au départ.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
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If the Royal Palace Helena Park Hotel was an all inclusive cruise ship, it would be known as the Titanic not because of the level of service but the experience... -not issued wrist bands upon arrival and were refused drinks and when the bartender called the front desk they were told we weren’t untitled to drinks. Had to go back to front desk to get wrist bands -took numerous trips to the front desk to have the minibar switched over to the all inclusive package -air conditioning was shut down for the season so the room was 28 degrees -staff that just didn’t seem to know what they were doing, was very confused about what is included in the all inclusive package, the bar staff doesn’t know when the restaurant opens etc... They tout themselves as an ultra all inclusive, but they are far from it. This is suppose to be a 5-star resort, but in reality it’s more like a 3-star. Maybe we just got unlucky, but would not recommend this place to friends and would not stay there again.
For families and kids resort, including the “ ultra all paid for” system and kids entertainment. No direct access to beach or even view of beach. A bit disappointing when it comes to room comfort ( ie Pillows, no robs, no slippers, laundry..etc). Not a 5 star hotel or setup.
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