Avis sur Hampton Inn Sulphur/Lake Charles Area
Hampton Inn Sulphur/Lake Charles Area
210 Henning Dr, Sulphur, LA
Avis
8,6
Excellent
8,8/10
Propreté
9,2/10
Personnel et service
7,6/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
Voyage en famille avec de jeunes enfants
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
10/10 Excellent
Victoria
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome hotel
Victoria
Séjour de 2 nuits en janvier 2024
Réponse de Kathleen Razo le 15 févr. 2024
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback and the wonderful comments toward our staff. It is my hope that one day we get the opportunity to serve you again.
10/10 Excellent
John
27 janv. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en janvier 2024
Réponse de Kathleen Razo le 15 févr. 2024
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback and the wonderful comments toward our staff. It is my hope that one day we get the opportunity to serve you again.
10/10 Excellent
Samuel
Voyage en groupe
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Samuel
Séjour de 2 nuits en janvier 2024
Réponse de Kathleen Razo le 15 févr. 2024
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
10/10 Excellent
Brenda
Voyage en famille
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
On the road
Brenda
Séjour de 1 nuit en décembre 2023
Réponse de Kathleen Razo le 15 févr. 2024
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback and the wonderful comments toward our staff. It is my hope that one day we get the opportunity to serve you again.
10/10 Excellent
Dalia
18 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dalia
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 20 nov. 2023
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
10/10 Excellent
Paul
13 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paul
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 13 nov. 2023
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
10/10 Excellent
IRIS
Voyage en famille
5 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
IRIS
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 6 nov. 2023
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
6/10 Satisfaisant
Nancy
Voyage avec des animaux de compagnie
20 août 2023
Les points forts : Équipements
Nancy
Séjour de 1 nuit en août 2023
Réponse de Kathleen Razo le 13 nov. 2023
Thank you for giving us the opportunity to serve you as our guest. It is with the sincerest regret that your stay was not up to the standard you are accustomed to with the Hilton brand. Please accept this sincere apology. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. As the assistant general manager of this property, I personally would like to assure you I accept full responsibility for the any deficiency experienced during your stay. It is my hope that one day we get the opportunity to serve you again, so we can prove that you are a valued customer and that we want nothing more than complete satisfaction for our guests.
10/10 Excellent
Gary
6 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gary
Séjour de 1 nuit en août 2023
Réponse de General Manager le 7 août 2023
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
10/10 Excellent
Dale
Voyage en famille avec de jeunes enfants
21 juin 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Dale
Séjour de 1 nuit en juin 2023
Réponse de General Manager le 21 juin 2023
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
6/10 Satisfaisant
Maria
Voyage en famille
9 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maria
Séjour de 1 nuit en juin 2023
Réponse de General Manager le 9 juin 2023
Thank you for giving us the opportunity to serve you as our guest. It is with the sincerest regret that your stay was not up to the standard you are accustomed to with the Hilton brand. Please accept this sincere apology. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback and are working diligently to address the issues you have brought to my attention. I will address the odor issue with housekeeping and the laundry issue with maintenance. The laundry room should not be accessible after 10 PM. As the general manager of this property, I personally would like to assure you I accept full responsibility for the any deficiency experienced during your stay. It is my hope that one day we get the opportunity to serve you again, so we can prove that you are a valued customer, and we want nothing more than complete satisfaction for our guests.
10/10 Excellent
Sara
Voyage en couple
26 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sara
Séjour de 2 nuits en mars 2023
Réponse de General Manager le 27 mars 2023
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
8/10 Bien
Michael
15 mars 2023
Michael
Séjour de 1 nuit en mars 2023
Réponse de General Manager le 5 avr. 2023
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
10/10 Excellent
Victoria
14 févr. 2023
Victoria
Séjour de 5 nuits en février 2023
Réponse de Barry Badon, GM le 15 févr. 2023
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
8/10 Bien
Ross
Voyage en famille
13 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ross
Séjour de 3 nuits en février 2023
Réponse de Barry Badon, GM le 13 févr. 2023
Thank you for providing this feedback. I will work to understand how this occurred and remedy the issue. Please accept this sincere apology for any inconvenience.
10/10 Excellent
Frank and Opal
Voyage en famille
8 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Frank and Opal
Séjour de 4 nuits en février 2023
Réponse de Barry Badon, GM le 9 févr. 2023
Thank you for the feedback. I am happy to say we have all new lighting due to be received any day now. It will take a small bit of time to install. but it will be soon. Thank you again.
10/10 Excellent
Laurie
Voyage en famille
24 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laurie
Séjour de 3 nuits en janvier 2023
Réponse de Barry Badon, GM le 24 janv. 2023
Thank you for staying with us and providing feedback. We look forward to serving you again should the need arise.
10/10 Excellent
Robert
11 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Robert
Séjour de 1 nuit en janvier 2023
Réponse de Barry Badon, GM le 11 janv. 2023
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
8/10 Bien
Katherine
30 déc. 2022
Katherine
10/10 Excellent
William F
Voyage en famille
23 déc. 2022
Les points forts : Propreté, personnel et service, confort de la chambre
Excellent
William F
Séjour de 1 nuit en décembre 2022
Réponse de Barry Badon, GM le 28 déc. 2022
Thank you for your kind words and I will see to it the chair is replaced. Thank you again.
10/10 Excellent
Katrina
Voyage en famille avec de jeunes enfants
12 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katrina
Séjour de 3 nuits en décembre 2022
Réponse de Kathleen Razo, AGM le 13 déc. 2022
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback and thank you for the wonderful comments toward our staff. It is my hope that one day we get the opportunity to serve you again.
10/10 Excellent
Margaret G
Voyage d’affaires, Voyage en couple
25 nov. 2022
Les points forts : Propreté, personnel et service, équipements
Margaret G
Séjour de 3 nuits en novembre 2022
Réponse de Kathleen Razo le 26 nov. 2022
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
8/10 Bien
Jack, Pontotoc
Voyage en famille, Voyage d’affaires
26 oct. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Jack
Séjour de 1 nuit en octobre 2022
Réponse de Barry Badon, GM le 26 oct. 2022
Thank you for giving us the opportunity to serve you as our guest. We appreciate your feedback and want to thank you for the kind comments toward our staff.
6/10 Satisfaisant
Michelle
Voyage en famille
20 oct. 2022
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Moving to Florida
Michelle
Séjour de 1 nuit en octobre 2022
Réponse de Barry Badon, GM le 21 oct. 2022
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
10/10 Excellent
Janice
Voyage en famille
19 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Janice
Séjour de 1 nuit en octobre 2022
Réponse de Barry Badon, GM le 19 oct. 2022
Thank you for the acknowledgement we do appreciate your business and look forward to serving you again should the need arise.
10/10 Excellent
Laurie
Voyage en famille
12 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
Laurie
Séjour de 3 nuits en octobre 2022
Réponse de Barry Badon, GM le 19 oct. 2022
Thank you for the acknowledgement we do appreciate your business and look forward to serving you again should the need arise.
10/10 Excellent
Tony
19 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tony
Séjour de 2 nuits en septembre 2022
Réponse de Barry Badon, GM le 11 oct. 2022
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
10/10 Excellent
Mercy
5 sept. 2022
Mercy
Séjour de 2 nuits en septembre 2022
Réponse de Kathleen Razo le 13 nov. 2023
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
6/10 Satisfaisant
A R
1 sept. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Disconnected check in
A R
Séjour de 1 nuit en août 2022
Réponse de Barry Badon, GM le 11 oct. 2022
I appreciate your feedback and apologize for taking this amount of time to respond to your message. Additionally, I sincerely apologize for your experience at the desk. I have reviewed your comments with the Guest Service Agent that checked you in and are working to correct. Thank you again!
8/10 Bien
Amy
14 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amy
Séjour de 1 nuit en août 2022
Réponse de Barry Badon, GM le 15 août 2022
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
10/10 Excellent
Debbie
14 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Service!!!
Debbie
Séjour de 1 nuit en août 2022
Réponse de Barry Badon, GM le 15 août 2022
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
8/10 Bien
Juan, League City
Voyage en couple
1 août 2022
Juan
Séjour de 1 nuit en juillet 2022
Réponse de Barry Badon, GM le 1 août 2022
Thank you for the kind comment. We look forward to serving you again if you are back in the area.
10/10 Excellent
Keiara
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage avec des animaux de compagnie, Voyage en couple
31 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keiara
Séjour de 2 nuits en juillet 2022
Réponse de Barry Badon, GM le 31 juil. 2022
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
8/10 Bien
Theresa
Voyage en famille
21 juin 2022
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Theresa
Séjour de 3 nuits en juin 2022
Réponse de Barry Badon, GM le 14 juil. 2022
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again
8/10 Bien
Laura
Voyage en famille
21 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 1 nuit en juin 2022
Réponse de Barry Badon, GM le 14 juil. 2022
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again
8/10 Bien
Max
Voyage en famille avec de jeunes enfants, Voyage en famille
19 juin 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Max
Séjour de 1 nuit en juin 2022
Réponse de Barry Badon, GM le 19 juin 2022
Thank you for lettings me know about your experience at our hotel. I will address these concerns with my staff and ensure they are resolved. Thank you again for staying with the Hampton Inn by Hilton Sulphur.
6/10 Satisfaisant
Ronald
Voyage en famille
23 mai 2022
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Ronald
Séjour de 1 nuit en mai 2022
Réponse de Barry Badon, GM le 23 mai 2022
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
4/10 Médiocre
Emmett
Voyage d’affaires, Voyage en couple
20 mai 2022
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Emmett
Séjour de 1 nuit en mai 2022
Réponse de Barry Badon, GM le 19 juin 2022
Thank you for giving us the opportunity to serve you as our guest. It is with the sincerest regret that your stay was not up to the standard you are accustomed to with the Hilton brand. Please accept this sincere apology. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback and are working diligently to address any issue you have brought to our attention. As the general manager of this property I personally would like to assure you I accept full responsibility for the any deficiency experienced during your stay. It is my hope that one day we get the opportunity to serve you again, so we can prove that you are a valued customer and we want nothing more than complete satisfaction for our guests.
10/10 Excellent
Charles
Voyage en famille
16 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charles
Séjour de 2 nuits en mai 2022
Réponse de Barry Badon, GM le 16 mai 2022
Mr. Charles, thank you for staying with us. We do appreciate your feedback. I will forward your feedback to the appropriate department. The feedback you have provided helps guide future planning to ensure all guest are completely satisfied with their stay. Thank you again.
10/10 Excellent
Voyageur vérifié
15 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
Voyageur vérifié
Séjour de 1 nuit en mai 2022
Réponse de Barry Badon, GM le 16 mai 2022
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
10/10 Excellent
Paul
14 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 2 nuits en mai 2022
Réponse de Kathleen Razo, AGM le 13 nov. 2023
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback and the wonderful comments toward our staff. It is my hope that one day we get the opportunity to serve you again.
8/10 Bien
Katherine
Voyage en famille
2 mai 2022
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Katherine
Séjour de 1 nuit en avril 2022
Réponse de Barry Badon, GM le 16 mai 2022
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. I will discuss your suggestion with staff to address your concern.
10/10 Excellent
Voyageur vérifié
30 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en avril 2022
Réponse de Barry Badon, GM le 2 mai 2022
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
10/10 Excellent
Tammy
29 mars 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tammy
Séjour de 1 nuit en mars 2022
Réponse de Barry Badon, GM le 29 mars 2022
Thank you for staying with us. We look forward to serving you again should you return to the Sulphur/Lake Charles Area
6/10 Satisfaisant
Franklin
Voyage en couple
18 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Franklin
Séjour de 1 nuit en mars 2022
Réponse de Barry Badon, GM le 29 mars 2022
Thank you for giving us the opportunity to serve you as our guest.
8/10 Bien
cody
Voyage en famille, Voyage en groupe, Voyage d’affaires
1 mars 2022
Les points forts : Personnel et service et confort de la chambre
cody
Séjour de 4 nuits en février 2022
Réponse de Barry Badon, GM le 7 mars 2022
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
10/10 Excellent
Drucilla
Voyage en famille
31 janv. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Drucilla
Séjour de 1 nuit en janvier 2022
Réponse de Barry Badon, GM le 31 janv. 2022
Thank you for giving us the opportunity to serve you as our guest. It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback. It is my hope that one day we get the opportunity to serve you again.
10/10 Excellent
Kelly
Voyage en famille
1 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kelly
Séjour de 1 nuit en octobre 2021
8/10 Bien
Katherine
Voyage en couple
27 oct. 2021
Les points forts : Personnel et service
Katherine
Séjour de 1 nuit en octobre 2021