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Avis sur Country Inn & Suites by Radisson, Camp Springs (Andrews Air Force Base), MD

3 out of 5
Country Inn & Suites by Radisson, Camp Springs (Andrews Air Force Base), MD
4950 Mercedes Blvd, Suitland, MD

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 481 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 340 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 95 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 47 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 38 avis sur 1001." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en novembre 2023
Réponse de Manager le 12 nov. 2023
Hello Michel,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that you had a satisfactory experience with us. We are always striving to improve our services and amenities to ensure the comfort of our guests. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Sébastien

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pleasant stay, hotel is well maintained, breakfast was great!
Réponse de Manager le 6 mai 2023
Hello Sébastien,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our breakfast. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

8/10 Bien

Daniel

Voyage en famille
Les points forts : Personnel et service
Hôtel pour travailleur/passage
Nous avons passé un séjour de 7 jours, hôtel tranquille, près de la station de métro ( 1km ). Il y a rien aux alentours de l’hôtel, côté propreté dans la chambre plusieurs tâches sur le tapis, le bain endommagé, le wifi lent incapable d’écouter du YouTube ou netflix. Le déjeuner correct manque de fruits. Le plus gros problème pour nous il y a rien aux alentours de l’hôtel mais si vous avez une auto le problème est moindre.
Séjour de 7 nuits en octobre 2022
Réponse de Manager le 17 oct. 2022
Hello Daniel,Know that your voice is of tremendous importance to us and we value your comments about our wifi . We hope to see you again to deliver you with a 5 star experience.

8/10 Bien

ADNANE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Bien
Séjour de 1 nuit en avril 2022
Réponse de Manager le 30 avr. 2022
Hello ADNANE, We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

8/10 Bien

GERARD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super pour voir Washington
Un accueil très agréable, serviable entre les demandes et les navettes vers le Métro, des chambres spacieuses et propres avec un équipement de qualité.Un très bon petit déjeuner copieux avant de partir visiter Washington.Bon Parking pour laisser la voiture.
Séjour de 2 nuits en octobre 2019
Réponse de Manager le 18 oct. 2019
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our parking. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

8/10 Bien

Patrick

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel, calme et propre
Bon hôtel pour un séjour de 3 nuits Bon petit-déjeuner Chambre propre Bien situé
Séjour de 3 nuits en octobre 2019
Réponse de Manager le 15 oct. 2019
Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 Excellent

L

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
La propriété, le service ainsi que la tranquillité.
Séjour de 3 nuits en août 2019
Réponse de Manager le 18 août 2019
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

10/10 Excellent

PIERRE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super séjour au Country inn
Hôtel facile d accès à partir de l autoroute et à 8 minutes de marche de la station de métro Branch Avenue qui vous amèneras partout à Washington pour visiter la Ville. Personnel très sympathique et heureux de vous aider pour votre séjour. Chambres très propre avec un vrai bon déjeuner chaud et froid. Je vous recommande cet hôtel et goûter à leur biscuit un ptit plus sympas . Je vous recommande de prendre une carte de métro 3 jours usage illimité pour $35.00 us
Séjour de 4 nuits en juillet 2019
Réponse de Manager le 27 juil. 2019
It means so much to have earned your business. We appreciate the feedback regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place, breakfast was good, clean
Séjour de 3 nuits en mai 2024
Réponse de Manager le 17 mai 2024
Hello Michelle,We are pleased to hear you enjoyed our breakfast offerings and found our hotel clean. Your feedback is valuable to us and we appreciate you taking the time to share your experience. If you have any further comments or suggestions, please feel free to reach out to our management team.

6/10 Satisfaisant

James, baltimore

Voyage en couple
Les points forts : Propreté
Servicable basic lodging, minimalist breakfast. Shuttle to metro limited hours.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 15 mai 2024
Hello James, Thank you for sharing your feedback with us. We appreciate knowing about your experience and will take your comments into consideration for future improvements to better serve our guests. If you have any further concerns, please don't hesitate to reach out to our management team directly.

10/10 Excellent

Felicia, Chesapeake

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great stay, really enjoyed the breakfast.
Séjour de 1 nuit en mai 2024
Réponse de me le 10 mai 2024
Thank you very much for your nice review. We are glad you enjoyed your stay.

8/10 Bien

Sarita

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place
Séjour de 3 nuits en avril 2024
Réponse de Manager le 7 mai 2024
Hello Sarita,We are delighted to hear that you enjoyed your stay with us. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another excellent experience.

10/10 Excellent

Lena

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was nice the only tiny problem was I was in a room where iIcould hear people in the parking lot chattingbquite late. They wete not super load but could still hear them talking after midnight. lot
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Lena,We appreciate your feedback and apologize for any inconvenience caused by noise disturbances during your stay. Our team encourages guests to report any disturbances promptly so that we can address them efficiently. Thank you for choosing to stay with us, and we hope to welcome you back for a more peaceful experience in the future.

8/10 Bien

Dana

Les points forts : Propreté
No fruit on breakfast bar
Séjour de 4 nuits en avril 2024
Réponse de Manager le 1 mai 2024
Hello Dana, We appreciate your feedback regarding the breakfast offerings and will share this with our team for future improvements. Your input helps us enhance our guest experience and we thank you for choosing to stay with us.

10/10 Excellent

Ciara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is second time staying here and will be my go to hotel for now on when I visit.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 30 avr. 2024
Hello Ciara,We are thrilled to hear that you enjoyed your stay with us! We appreciate your loyalty and look forward to welcoming you back on your next visit. Your satisfaction is our top priority, and we are delighted to have exceeded your expectations. Thank you for choosing to stay with us again.

8/10 Bien

John Clifton, White Plains

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Well keep property
Séjour de 2 nuits en avril 2024
Réponse de Manager le 23 avr. 2024
Hello John Clifton,We appreciate your feedback and are pleased to hear that you found our property well-kept. Your satisfaction is important to us, and we hope you had an enjoyable stay overall. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome place to stay
Séjour de 1 nuit en avril 2024
Réponse de Manager le 13 avr. 2024
Hello Thomas,We are delighted to hear that you had a positive experience during your stay. Your feedback is greatly appreciated and we hope to welcome you back in the future.

6/10 Satisfaisant

Taj

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement
Very basic hotel with older furnishings.
Séjour de 1 nuit en mars 2024
Réponse de Sarah Holliday le 11 avr. 2024
Thank you for taking the time to rate your stay with us, we appreciate your feedback.

10/10 Excellent

Eliza, Iselin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 3 nuits en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Eliza,We appreciate you taking the time to share your experience with us. We take all guest feedback seriously and have forwarded your comments to the management team for further review. Thank you for bringing this to our attention.

10/10 Excellent

Pushkar

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Free parking, free shuttle to metro station, big room, nice breakfast
Séjour de 3 nuits en avril 2024
Réponse de Manager le 7 avr. 2024
Hello Pushkar,We're delighted to hear you enjoyed our complimentary parking, shuttle service, spacious accommodations, and hearty breakfast. Your positive feedback is truly appreciated, and we hope to welcome you back for another outstanding stay.

10/10 Excellent

Lorna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 7 avr. 2024
Hello Lorna,We are thrilled to hear that you had an exceptional experience during your stay! We look forward to welcoming you back soon for another wonderful stay.

10/10 Excellent

Josephine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overnight stay. It was clean quiet. Good breakfast
Séjour de 1 nuit en avril 2024
Réponse de Manager le 7 avr. 2024
Hello Josephine,We are pleased to hear that you found our hotel clean, quiet, and enjoyed our breakfast offerings. Your positive feedback is appreciated and we hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Nikhil

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Courteous staff, prompt shuttle service from Metro. Great location to visit Washington DC
Séjour de 7 nuits en mars 2024
Réponse de Manager le 2 avr. 2024
Hello Nikhil,We're pleased to hear you appreciated our courteous staff and convenient shuttle service. Our location is indeed ideal for exploring Washington DC's attractions. Should you have any other feedback or if there's anything we can assist you with, please feel free to reach out.

10/10 Excellent

Kiara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was clean and comfortable. Personally loved that there was a waffle maker and crispy bacon in breakfast. Thanks!
Séjour de 1 nuit en mars 2024
Réponse de Manager le 2 avr. 2024
Hello Kiara,We are thrilled to hear that you enjoyed the cleanliness and comfort of your room. It's great to hear that you appreciated the waffle maker and crispy bacon at breakfast. We appreciate your positive feedback and hope to welcome you back in the future.

4/10 Médiocre

Astrid Marilyn Manzanares

Séjour de 1 nuit en mars 2024
Réponse de Manager le 16 avr. 2024
Hello Astrid Marilyn Manzanares, We appreciate you choosing to stay with us and we hope you had a comfortable visit. If there are any aspects of your stay that we could improve upon, please do not hesitate to contact us directly. Your feedback is important to us.

10/10 Excellent

Judith

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and quiet
Séjour de 1 nuit en mars 2024
Réponse de Manager le 27 mars 2024
Hello Judith,We appreciate your positive feedback regarding the cleanliness and peaceful atmosphere of our hotel. We strive to provide a relaxing experience for all our guests. Your satisfaction is our priority, and we hope to welcome you back in the future.

10/10 Excellent

Itzaira, Baytown

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff. Very clean property
Séjour de 2 nuits en mars 2024
Réponse de Manager le 24 mars 2024
Hello Itzaira,We appreciate you recognizing our friendly staff and clean facilities. Feel free to contact our management team with any further feedback you may have. Thank you for choosing to stay with us.

2/10 Horrible

Kelly

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Front desk and manager were rude and did not work to resolve my concern. Luckily Expedia stepped in and provided better customer service. Would not recommend booking here.
Séjour de 1 nuit en février 2024
Réponse de Manager le 19 mars 2024
Hello Kelly, We regret to hear about your experience and apologize for any inconvenience caused. Your feedback is important, and we encourage you to reach out to our management team directly to address your concerns further. Thank you for sharing your thoughts with us.

10/10 Excellent

Carletha

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is clean and well taken care off. I enjoyed my stay.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 17 mars 2024
Hello Carletha,We are delighted to hear that you found our property clean and well-maintained. Your satisfaction is important to us, and we appreciate your kind words. If you have any further feedback or need assistance, please don't hesitate to reach out to us.

10/10 Excellent

Danielle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en mars 2024
Réponse de Manager le 16 mars 2024
Hello Danielle,We are delighted to hear that you had a pleasant experience at our hotel. Your positive feedback is truly appreciated, and we hope to welcome you back soon for another enjoyable stay!

8/10 Bien

Sreenithi

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall, good
Séjour de 2 nuits en mars 2024
Réponse de Manager le 16 mars 2024
Hello Sreenithi,We appreciate your positive comment and are delighted to hear that you had a satisfactory stay with us. Your comfort and satisfaction are important to us, and we hope to welcome you back for another great experience in the future.

10/10 Excellent

Stamatia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Smelled like weed
Séjour de 2 nuits en mars 2024
Réponse de Manager le 15 mars 2024
Hello Stamatia,We take all guest feedback seriously and will address this matter with our operations team. Your comments help us maintain our standards for all guests to enjoy their stay.

4/10 Médiocre

Yukiko

Voyage en famille
Les points forts : Équipements
Les points faibles : Personnel et service
Supposed to “ Non Smoking room” but smells pretty strong. Nice room, but disappointed
Séjour de 1 nuit en mars 2024
Réponse de Manager le 14 mars 2024
Hello Yukiko, We apologize for any inconvenience you experienced during your stay. Our team strives to maintain our rooms to a high standard and will address this matter promptly. Your feedback is valuable to us in ensuring a pleasant experience for all our guests.

8/10 Bien

Rodney

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Satisfactory
Séjour de 1 nuit en mars 2024
Réponse de Manager le 14 mars 2024
Hello Rodney,We appreciate you taking the time to share your feedback with us. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 Excellent

Ben

Séjour de 2 nuits en mars 2024
Réponse de Manager le 24 mars 2024
Hello Ben,We are thrilled to hear that you had a fantastic experience at our hotel! We hope to welcome you back again soon for another wonderful stay.

10/10 Excellent

Tammie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you for a safe convenient stay.
Séjour de 2 nuits en février 2024
Réponse de Manager le 6 mars 2024
Hello Tammie,We are pleased to hear that you had a safe and convenient stay with us. It's great to know that you had a positive experience at our hotel. Should you have any future concerns or feedback, please do not hesitate to contact our management team directly.

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was clean and quiet
Séjour de 1 nuit en février 2024
Réponse de Manager le 28 févr. 2024
Hello Robert,We are pleased to hear that you found our property to be clean and quiet during your stay. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. Should you have any future concerns, please do not hesitate to reach out to our management team directly.

8/10 Bien

Terralin

Voyage en famille, Voyage d’affaires
Unimpressive dreck room furniture one would expect in a cheap roadside motel. The fact they thought no would notice is aama,zig
Séjour de 1 nuit en février 2024
Réponse de Manager le 24 févr. 2024
Hello Terralin,We apologize for falling short of your expectations regarding the room furniture. Your feedback is valuable as we continue to improve our guests' experience. We recommend reaching out to our management directly to address these concerns further. Thank you for bringing this to our attention.

10/10 Excellent

Rene

Séjour de 1 nuit en février 2024
Réponse de Manager le 22 févr. 2024
Hello Rene,We are thrilled to hear you had a wonderful experience during your stay with us! We hope to welcome you back soon for another excellent visit.

8/10 Bien

Robert, Auckland

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good rooms and amenities. Some staff a little casual responding to guest requests. Above average complimentary breakfast.
Séjour de 7 nuits en février 2024
Réponse de Manager le 23 févr. 2024
Hello Robert,We appreciate your feedback on our rooms and amenities and are glad you enjoyed our complimentary breakfast. Guest satisfaction is important to us, and we will address your experience with our staff. If you have any further comments, please feel free to reach out to our management team.

8/10 Bien

Brittany

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall everything was good
Séjour de 1 nuit en février 2024
Réponse de Manager le 23 févr. 2024
Hello Brittany,Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a good experience during your stay at our hotel. Your satisfaction is our top priority, and we hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Evon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Manager le 23 févr. 2024
Hello Evon,We are pleased to hear that you had a wonderful experience at our hotel! If you have any additional feedback to share, please reach out to us directly.

8/10 Bien

Terry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Manager le 18 févr. 2024
Hello Terry,We are thrilled to hear that you had a great stay with us! If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon.

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was comfortable and clean.
Séjour de 1 nuit en février 2024
Réponse de Manager le 16 févr. 2024
Hello Robert,Thank you for taking the time to share your feedback about your recent stay. We are glad to hear that you found our property comfortable and clean. Our team strives to provide a comfortable and clean environment for all our guests. We hope to welcome you back in the future for another enjoyable stay.

6/10 Satisfaisant

Rodney

Voyage en famille
Les points forts : Personnel et service
The elevator made a loud noise (screeching) when coming to a stop going up. Then we looked the inspected certificate in the elevator and it had expired!!! It expired in 12/23. When the current date was 2/13/24. Please get it up to current for everyone's peace and safety.
Séjour de 2 nuits en février 2024
Réponse de Manager le 15 févr. 2024
Hello Rodney, Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. The safety of our guests is of utmost importance to us, and we have taken immediate action to address the issue with the elevator certificate. Rest assured, we have ensured that it is now up to date for the peace and safety of all future guests.

4/10 Médiocre

Rahsaan

Voyage en famille
Les points faibles : Propreté, personnel et service, confort de la chambre
Mr never come again
Room floor was dirty Tv too small for the room Stains in carpet Hair all over the bathroom Rags Ans towels had stains
Séjour de 2 nuits en février 2024
Réponse de Manager le 15 févr. 2024
Hello Rahsaan, We apologize for the inconvenience you experienced during your stay. Our housekeeping team strives to maintain cleanliness throughout our property. We appreciate your feedback and will address these concerns to ensure a better experience for future guests.

8/10 Bien

anthony

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No issues with check in or check out. The breakfast and coffee was luke warm.
Séjour de 1 nuit en février 2024
Réponse de Manager le 13 févr. 2024
Hello anthony, Thank you for choosing our hotel and providing feedback about your stay. We apologize for any inconvenience you experienced with the breakfast and coffee temperature. We appreciate your valuable input and will share it with our team for further improvement.

6/10 Satisfaisant

Brenda

Voyage en famille
Property was average in appearance. Elevator area was very unpleasant. Custodians cleaning supplies and laundry area not kept very well. Air filters in my room needed to be changed. Heat and air needed servicing. Did not consistently provide heat.
Séjour de 3 nuits en janvier 2024
Réponse de Manager le 9 févr. 2024
Hello Brenda,Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. Our team will look into the issues you mentioned and take appropriate steps to address them. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future for an improved experience.

2/10 Horrible

Daniel

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Stay
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 8 févr. 2024
Hello Daniel, We're sorry to hear that your experience at our hotel did not meet your expectations. We encourage you to reach out to us directly to share any specific issues you encountered during your stay so that we can address them accordingly. Your satisfaction is our priority and we appreciate your feedback.

8/10 Bien

Kimberly

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de Manager le 9 févr. 2024
Hello Kimberly,Thank you for choosing our hotel for your stay! We're glad to hear that you had a positive experience with us. If there's anything specific you loved during your stay, we'd love to hear it! Feel free to reach out to us directly if you have any other feedback or suggestions. We hope to welcome you back in the future!