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Avis sur Long Trail House at Stratton Mountain Resort

3 out of 5
Long Trail House at Stratton Mountain Resort
761 Stratton Access Rd, Stratton, VT

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 34 avis sur 69." "
Note des voyageurs de 8 (Bien), d’après 21 avis sur 69." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 69." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 69." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 69." "

9,0/10

Propreté

8,0/10

Personnel et service

7,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

8/10 Bien

Keri

Séjour de 2 nuits en février 2024
Réponse de Dallas le 6 févr. 2024
We're glad to hear you enjoyed your stay! We'd love to hear your feedback if there were any aspects of your stay we could've done to enhance your experience. Thank you for choosing us for your lodging needs.

10/10 Excellent

Doris

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Absolutely perfect !!! Will definitely be back
Séjour de 1 nuit en février 2024
Réponse de Dallas le 9 févr. 2024
We love to hear you enjoyed your stay! We look forward to seeing you again!

10/10 Excellent

Janez

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Réponse de Dallas le 13 févr. 2024
We're glad to hear you enjoyed your stay! Thank you for choosing us for your lodging needs and we look forward to serving you again!

6/10 Satisfaisant

Sylvia

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Shawn

Les points forts : Propreté et infrastructures et conditions de l’hébergement
We really enjoyed the property and unit! It was clean, in a great location to walk to the ski lift and shops/restaurants and we appreciated the parking garage.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Chandler

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Roopaa, ELIZABETH

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Love love love..A.little town by itself. Dining options can be better..when we.stayed they had an event and Grizzlies.was closed.our room was fully equipped ..see pics
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Alexander

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very cute Vermont mountain retreat
Séjour de 1 nuit en juin 2023
Réponse de Caroline W le 2 juil. 2023
Thanks for your feedback :)

10/10 Excellent

Tahira

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Was a great place to stay
Séjour de 2 nuits en mars 2023
Réponse de Caroline W le 22 mars 2023
Thanks for the feedback:)

10/10 Excellent

Brian

Séjour de 3 nuits en mars 2023
Réponse de Caroline W le 5 avr. 2023
Thanks for the feedback:)

4/10 Médiocre

Nick

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Numerous carpet stains and wear patterns - it was quite disgusting actually and carpet felt sticky. The room also smelled grungy. Bathtub had mold around the edges. The unit was not as pictured when we booked. Some of the cabinets were broken. Overall, I would have expected a much cleaner and nicer room for the price. Way too expensive for what you get.
Séjour de 2 nuits en février 2023
Réponse de Caroline W le 22 févr. 2023
I'm sorry to hear about your experience, we will take this under advisement, thank you very much for the feedback:)

10/10 Excellent

Rebecca

Séjour de 1 nuit en février 2023
Réponse de Caroline W le 14 févr. 2023
Thanks for the feedback:)

8/10 Bien

Dean

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

4/10 Médiocre

Robert, North Haven

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Beautiful spot for skiing but we stayed one night in autumn. Condo itself was good, but for the high price two things about housekeeping were unacceptable! At 10pm we discovered there was no spare toilette paper in the bathroom. And we found that the living room cable TV didn’t work. The contact info provided by Expedia was only for the reservation center, not answering after 5 pm. The welcome packet holder with keys had an insert about rules and such that I had carefully read not realize that tha cardboard holder had more information on it. The in room phone direct listed dozens of numbers for ski shop and restaurants but nothing about guest services, nor was there any marking on the phone about who to call. Only the bedroom tv worked - so we turned in earlier than we had wanted and i Annoyed we were missing tv by the nice gas fireplace in living room. Not being sure what to do next I contacted Expedia but that had only the reservation phone number. Not sure what to do I decided to try dialing operator fully expecting the same result as the closed switchboard. Turned out that was the right thing to do. This should have been at the top of the phone card in the kitchen and marked on each phone! Wasted 2 hours trying to fiddle with remotes (no spare batteries) and a lot of worry about dealing without toilette paper. $$$ and NOT acceptable. By 11:30 we could use the bathroom normally after a very unpleasant experience.
Séjour de 1 nuit en octobre 2022
Réponse de Caroline W le 17 oct. 2022
Thanks for your feedback! See you again soon:)

8/10 Bien

Reed T

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2022

10/10 Excellent

Christine

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very clean , very Nice staff too!
Séjour de 3 nuits en mars 2022
Réponse de stratton le 5 avr. 2022
Thank you! We appreciate your feedback!

10/10 Excellent

Elizabeth

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A lot of light bulbs out and door to “balcony” wouldn’t lock and opened with the wind. But, that didn’t change that our stay was a wonderful!!!! just little things that I dont Know that the owner may know without being told. Loved the hot tub, fireplace, walk to restaurants and the base. We will definitely return, it was by far the best place we’ve stayed at!! We will be back for sure!
Séjour de 2 nuits en mars 2022
Réponse de stratton le 5 avr. 2022
Thank you! We appreciate your feedback!

10/10 Excellent

Melissa

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location for hitting the slopes and apres ski.
Séjour de 4 nuits en février 2022
Réponse de stratton le 5 avr. 2022
Thank you! We appreciate your feedback!

4/10 Médiocre

Robyn S.

Les points faibles : Propreté
No communication/ Hard checking in
I rent through Vrbo all the time bc it’s easy and usually less money then other rentals. Long trail where this condo is located has a great location. It’s super convenient! This particular listing was impossible to communicate with the listing agent a third party. It was the day we were leaving and I had no idea how to check in. I didn’t receive any Instructions about key pick up processes of what to do. I was nervous and scrambling to figure it out. I had to cal Vrbo directly. Something I’ve never done. Eventually it was sorted out but after a lot of stress. The condo was not the one pictured in the add. It didn’t have 2 baths like it said. There were long black hairs in pillows blankets sheets and on the kitchen floor.
Séjour de 3 nuits en février 2022

8/10 Bien

Meghan V.

Les points forts : Propreté
Perfect location
This is a beautiful condo right at the end of the main strip. Great for my family of four. Cleaning service every day. However, it is owned my Stratton mountain and their was zero communication with them before the trip. I do not think that they check the VRBO message board at all. That got frustrating to the point that I thought my trip was canceled because no one had told me how to check in even 24hrs before.
Séjour de 3 nuits en février 2022

10/10 Excellent

Erica

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Super convenient location. Spacious room. Book the 1 bedroom condo. Some people we met during our stay had the studio and said they wished they had gotten a one bedroom. It’s so nice to have a place to let your younger kids nap while your older kids are awake. Overall, the rooms are a little dated, but super clean with updated appliances and a fully stocked kitchen. The property is steps away from the village where all the restaurants/shops are. The ice skating is steps away as well. The mountain is a five minute walk through the village. Loved our time here and my 4 year old loved the magic carpets they had on their bunny slopes. Highly recommend this mountain.
Séjour de 2 nuits en janvier 2022
Réponse de Caroline W le 16 févr. 2022
Hi Erica, I am so happy to hear that you had a wonderful time! Hope to see you again soon!

6/10 Satisfaisant

David F.

Les points forts : Propreté
Nice enough
I reached out to the prop manager days before the stay and no one bothered to get back to me. It was upsetting.
Séjour de 2 nuits en janvier 2022

10/10 Excellent

trisha

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2022

8/10 Bien

David

Voyage en famille
Les points forts : Propreté et confort de la chambre
Place was clean and nice little light on decor but good enjoyed our stay
Séjour de 1 nuit en janvier 2022

10/10 Excellent

Lauren

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en janvier 2022

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Great Family Stay
Séjour de 2 nuits en janvier 2022
Réponse de Caroline W le 23 janv. 2022
We are glad to hear it! Hope to see you back to the mountain soon!

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The property was beautiful. Well maintained and a nice place to walk around. The room was gorgeous, clean and comfortable. We were a little disappointed with the view from our room because when we booked it, the description said it was a “Mountain View” and showed a picture as if we had a slope side view. Our actual view was of the road and parking lot. We were on the ground floor so when we sat on our balcony, a tree was right up against our railing, leaving us with no view at all. We were also misled with another picture that showed an outdoor swimming area, which was actually a jacuzzi (not a pool) that was out of order. We would definitely stay here again, the staff was courteous, friendly and very helpful. The room was well decorated and very comfortable. We just felt misled by the photos we saw before booking.
Séjour de 1 nuit en août 2021
Réponse de stratton le 10 août 2021
Dear Guest, Sorry your view was not to your liking, but please next time you come, the Long Trail have a beautiful outdoor pool and hot tub area in front of the North tower first floor. We are sorry you missed it. Glad you enjoyed the rest of your stay.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
We appreciated that the property was very clean and quiet. Beautiful outdoor space. We didn’t know that there would be an additional fee to play tennis ($25 per person for fitness center), as it’s not stated anywhere obvious on the site. There is a small pool (didn’t seem to be heated as indicated) and two hot tubs nearby. The front-desk staff was great.
Séjour de 1 nuit en juillet 2021

10/10 Excellent

David

Les points forts : Propreté et confort de la chambre
Nice stay!
Condo was very clean and pleasant to stay in. Stratton Village area is quite fun. Could have been a bit clearer on the check in procedure.
Séjour de 2 nuits en juillet 2021
Réponse de stratton le 3 août 2021
Hi David, So happy you had a good time. If you could explain a little more regarding the check in so we can learn from your experience, that would be great. Thank you, Megan Hawn, Front Desk

8/10 Bien

Colby S.

Les points forts : Propreté
Stratton ski weekend.
Great location right by the mountain. Place was very clean and as advertised. Underground parking was a nice plus.
Séjour de 3 nuits en février 2021

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The beds in this place are absolutely horrible. You’re better off bringing a blow up mattress. The beds felt as if you’re laying in a rock and pillows so uncomfortable I travel quite often and I have never had such horrible experience. Even a super 8 motel would beat the bed comfort. Truly disappointed
Séjour de 3 nuits en février 2021

8/10 Bien

Connor

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Slightly overpriced
Clean and convenient location, but slightly overpriced. The pullout couch was very uncomfortable.
Séjour de 3 nuits en février 2020

8/10 Bien

Jackie, Caldwell, nj

Voyage en famille, Voyage en groupe
Les points forts : Propreté et équipements
Command tape on wall above tv. More detail needs to be paid to individual unit decorations. My friends unit next door, the tv in the bedroom didn’t work, there was no outdoor furniture on the deck, the light in the bathroom was out and the pilot in the fireplace was out.
Séjour de 2 nuits en janvier 2020
Réponse de Elysia - Front Desk le 16 févr. 2020
Thank you for taking the time to leave a review. All of our condos are privately owned so the décor is up to the homeowner, however everything should always be tidy and in good working order. We be sure to take steps to address the issues you encountered.

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en novembre 2019
Réponse de Katie - Front Desk le 6 déc. 2019
Thanks for taking the time to review The Longtrail House! We look forward to seeing you again,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2019
Réponse de Katie - Front Desk le 11 sept. 2019
Thanks for taking the time to give us a score - we are happy you enjoyed your stay! We look forward to seeing you again!

10/10 Excellent

Renu, Ontario

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved how close it is to the main village. Our condo was beautiful. So cozy and clean
Séjour de 1 nuit en août 2019
Réponse de Katie - Front Desk Manager le 30 août 2019
Hi Renu! Thank you for taking the time to provide some feedback. We are so happy you visited us at Stratton Mountain and that you enjoyed staying at The Longtrail House. We hope to see you again!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2019
Réponse de Katie - Front Desk le 20 juil. 2019
Thanks for taking the time to give us a review. We hope to see you again!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location and amenities!
Séjour de 2 nuits en mars 2019

10/10 Excellent

Desiree C., New York, NY

Great Location & Accomodations
Long Trail House was perfect. Right across from the heart of the village and comfortable accommodations!
Séjour de 2 nuits en février 2019

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close proximity to the mountain which was nice. The units are nice but dated - but still very clean.
Séjour de 3 nuits en janvier 2019

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Long Meadow Stratton Skiing
It was fine, difficult to check in but nice place. Very convenient for skiing
Séjour de 1 nuit en janvier 2019

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Walk to lifts
Great
Séjour de 1 nuit en mars 2018

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Decent hotel but terrible shower.
$700 per night including tax and the worst shower pressure i have ever experienced. We could barely get wet. Not acceptable at this price!
Séjour de 1 nuit en mars 2018

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Terrible due to mountain facilities closed due to a private event. Tour groups not staying at hotel used the hotel facilities to shower
Séjour de 1 nuit en octobre 2017

10/10 Excellent

Flavia, New York

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel
I loved how clean it was and how comfortable it felt, almost as if I was home.

10/10 Excellent

Joefold

Les points forts : Propreté, personnel et service, confort de la chambre
Great Place to spend 4th of July
We spend every 4th of July at the Long Trail House. The rooms are great view is better, Firework show is the best.

10/10 Excellent

Lisa, Mass.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location
We were at Stratton Village for the 4th of July weekend. Proximity to the Village was terrific, just walk across the street and you were there.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Long Trail House
Great atmosphere, clean, well kept and comforting

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Brian, Virginia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great walk-to-lifts location
Good compromise on location - not ski in/ski out but a short walk to the lifts allowing us to come back for lunch during the day. The small Villager double is closest - from there you can ski over to the gondola and others to save some walking. Room and furniture had some wear and tear but overall clean and comfortable. We would stay there again.