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Avis sur Quality Suites

2.5 out of 5
Quality Suites
1500 South Ave, Stratford, CT

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 317 avis sur 1005." "
Note des voyageurs de 8 (Bien), d’après 376 avis sur 1005." "
Note des voyageurs de 6 (Satisfaisant), d’après 175 avis sur 1005." "
Note des voyageurs de 4 (Médiocre), d’après 62 avis sur 1005." "
Note des voyageurs de 2 (Horrible), d’après 75 avis sur 1005." "

8,0/10

Propreté

8,2/10

Personnel et service

7,2/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 Bien

elisabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon établissement
Hôtel au standard nord-américain propre et confortable. Grande chambre spacieuse et propre. Personnel d'accueil serviable et sympathique. Bon établissement.
Séjour de 1 nuit en octobre 2019
Réponse de General Manager le 14 oct. 2019
Dear Elisabeth, It's always a pleasure hearing from our guests. We're glad our attention to cleanliness and service impressed you, and we hope to see you again soon.

6/10 Satisfaisant

Jeannot , Canada, Ottawa

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bel hôtel
J'ai beaucoup aimé la gentillesse du monsieur. Je suis arrivé à 04:00am venant du Canada. Il m'a recommandé de garder le lit jusqu'à 12:00 ! Il faut donner une bonne direction sur le Site. Exit 31 South c'est la meilleure sortie pour arrive à l'hôtel
Séjour de 1 nuit en octobre 2017
Réponse de H patel le 20 oct. 2017
Thank you for taking a few moments to share your experience with me. Our customer's feedback is instrumental in our efforts in meeting and exceeding our guest expectations on a consistent basis. I was sorry to hear that we fell short of this during your stay.

10/10 Excellent

Karine, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Accueil très chaleureux !!!
Excellente accueil, souriant et chaleureux. Le seul hic est peut-être l'état du matelas du futon où mes enfants étaient mieux sur le plancher que sur le futon.... Merci beaucoup !!!
Réponse de Harry le 10 janv. 2016
Thank you for taking the time to comment on your recent stay with us. I was pleased to hear that my entire staff exceeded your expectations during this stay. I will be sure to share you your comments with the team. Best Regards, Harry Manager.

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was super sweet and very accommodating. We weren’t expecting a lot because rates were so reasonable but were pleasantly surprised. Lobby was pretty and colorful. Our room was clean, nice and bed was very comfortable. The hot breakfast was pretty good too! Easy drive to many restaurants. The only problem someone might have is if they are a very light sleeper because the highway is pretty close. Luckily I am a heavy sleeper, plus the heating/air conditioning unit pretty much drowned out any highway noise so I slept like a baby! Would definitely stay here again.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Michael,Nothing is more important to us than achieving 100% guest satisfaction, and we're thrilled you had such a wonderful stay with us here at Quality Suites Stratford. We're overjoyed our team took such good care of you, and that you loved our free hot breakfast and clean, comfortable rooms, perfect for unwinding after a long day of exploring the historical Stratford. We will be sure to share your compliments with our team, and we hope to welcome you back soon.

8/10 Bien

Kenisha

Voyage en famille
Les points forts : Propreté et personnel et service
It’s a nice inexpensive place to stay
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Kenisha,Thank you for providing your review of Quality Suites Stratford. We're glad you found our hotel to be a comfortable and budget-friendly option. Our team strives to provide a clean and convenient stay for all our guests, offering good value for your money. We look forward to welcoming you back soon.

8/10 Bien

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was clean and quiet, and close to what we needed. Beds were comfortable.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Susan,Thank you! We know there's nothing better than a peaceful, spotless room and comfortable bed to return to after a busy day, so we are delighted you were impressed. Your kind comments will be shared with the team, and we look forward to welcoming you back to Quality Suites Stratford for another great visit.

8/10 Bien

Glenn

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Close to concert amphitheater
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Glenn,Thank you for choosing Quality Suites Stratford and for taking a moment to share your review. We are delighted that our location near the amphitheater worked out well for your travel plans. It was a pleasure to host you and we look forward to welcoming you back soon for another concert!

6/10 Satisfaisant

Joshua

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The front desk lady in the AM is rude
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 16 mai 2024
As a valued guest, your feedback is invaluable to us. We apologize for any perceived rudeness from our team. We will be sure to discuss your remarks internally, as we want all guests to be treated with the utmost kindness and respect. We do hope you join us again so we may show you our true spirit of hospitality.

8/10 Bien

Olivia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I can always count on a safe and comfortable stay at Quality Suites. Customer service is always professional, hospitality is always on point.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Olivia,Thank you for your great review! Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. It was a pleasure having you here, and we look forward to your next visit.

10/10 Excellent

Danny

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Close to my destination and courteous service.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Danny,Thank you for choosing to stay at Quality Suites Stratford! It's great to hear that our courteous hospitality and convenient location made your visit pleasant. Your excellent rating is valued and we hope you'll return.

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff and clean rooms, comfortable beds
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Kevin,We are glad you chose to stay with us at Quality Suites Stratford. Thank you for spotlighting our clean facilities, comfortable beds, and friendly service. On behalf of our team, we hope to invite you back again soon for another relaxing stay!

8/10 Bien

Olivia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is always kind and courteous! My stay was comfortable!
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 10 mai 2024
Dear Olivia,We were happy to provide you with comfortable, welcoming accommodations, and we're glad you enjoyed your visit. Please come see us again soon.

10/10 Excellent

Rosely

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you excelent
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 10 mai 2024
Dear Rosely,Thank you for your review and for giving us a perfect rating. It was truly a pleasure having you here, and we hope you return soon!

10/10 Excellent

CATHRINE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de H Patel. le 8 mai 2024
Thank you for taking a few moments to share your experience with me. I was happy to hear the property provided you with a convenient, clean and comfortable setting during your stay. I was pleased to hear you were checked with friendliness of the staff you were in contact with. I will be sure to share your comments with the team. We look forward to the opportunity to serve you again should your travels bring you through the area.

8/10 Bien

Cindy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good.
Séjour de 1 nuit en avril 2024
Réponse de H Patel. le 8 mai 2024
Thank you for taking a few moments to share your experience with me. I was happy to hear the property provided you with a convenient, clean and comfortable setting during your stay. I was pleased to hear you were checked with friendliness of the staff you were in contact with. I will be sure to share your comments with the team. We look forward to the opportunity to serve you again should your travels bring you through the area.

10/10 Excellent

Tai

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stay for one night. Good breakfast, clean.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 28 avr. 2024
Dear Tai,Thank you for taking the time to provide your review of Quality Suites Stratford. We are delighted to hear that you found our establishment clean and breakfast was delicious and satisfying. It would be an honor to host you again in the future.

8/10 Bien

Michelle

Les points forts : Propreté et personnel et service
Clean with lots of pillows. Key card failed to work almost every time
Séjour de 1 nuit en avril 2024
Réponse de H Patel le 22 avr. 2024
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. We did change your room on the opposite side of highway.

10/10 Excellent

Joseph

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de H Patel le 22 avr. 2024
Thank you so much for choosing to stay with us at Quality Suites Stratford. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read our commitment to maintaining clean, comfortable accommodations shone through during your visit. It was a pleasure to host you, we are in process for major renovation as well. we apologize for any misunderstanding, and we hope to welcome you back in the future.

10/10 Excellent

JAMES

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very nice and courteous
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 22 avr. 2024
Dear James,We're so happy to know that you enjoyed everything about your time with us, including our friendly team members! Please consider coming back to join us again soon for another amazing stay.

4/10 Médiocre

Elizabeth

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements
I did not like the fact that the website shows a pool which apparently has been closed for a long time. That is false advertising and should be taken off their site. Shame on them for charging those prices and not offering amenities shown.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Elizabeth,Thank you for your thoughts. We're sorry you were disappointed with our hotel amenities, and we appreciate your insights. Our team will ensure that our advertised amenities are being correctly communicated, though if there is one in particular you want to make sure is available, please feel free to reach out to our on-site team for more information. Other than this, we hope you had a comfortable stay and it would be a pleasure to welcome you back.

10/10 Excellent

Ervens

Séjour de 1 nuit en avril 2024
Réponse de H Patel. le 8 mai 2024
Thank you for taking a few moments to share your experience with me. I was happy to hear the property provided you with a convenient, clean and comfortable setting during your stay. I was pleased to hear you were checked with friendliness of the staff you were in contact with. I will be sure to share your comments with the team. We look forward to the opportunity to serve you again should your travels bring you through the area.

8/10 Bien

Chamatee

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
N/A
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Chamatee,Thank you for choosing Quality Suites Stratford for your stay. We're thrilled to hear you had a positive experience overall. Your feedback is valuable to us, and we're committed to continuously improving to ensure your next visit is even better.

8/10 Bien

Scolastique

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the service and breakfast
Séjour de 3 nuits en mars 2024
Réponse de H Patel le 6 avr. 2024
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. We did change your room on the opposite side of highway.

10/10 Excellent

Alba

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me gustó mucho muy limpio y trnquilo
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 3 avr. 2024
Dear Alba,Thank you for taking a moment to let us know about your experience staying with us at Quality Suites Stratford. Also, thank you for spotlighting our clean facilities and relaxing environment. We appreciate your comments, and cannot wait to see you again soon!

10/10 Excellent

Carolyn

We got in extremely late and the person who checked us in was terrific.
Séjour de 1 nuit en mars 2024
Réponse de H Patel. le 27 mars 2024
Thank you for taking a few moments to share your experience with me. I was happy to hear the property provided you with a convenient, clean and comfortable setting during your stay. I was pleased to hear you were checked with friendliness of the staff you were in contact with. I will be sure to share your comments with the team. We look forward to the opportunity to serve you again should your travels bring you through the area.

10/10 Excellent

Jouffroy, Camby

Séjour de 2 nuits en mars 2024
Réponse de H Patel. le 9 avr. 2024
Thank you for taking a few moments to share your experience with me. I was happy to hear the property provided you with a convenient, clean and comfortable setting during your stay. I was pleased to hear you were checked with friendliness of the staff you were in contact with. I will be sure to share your comments with the team. We look forward to the opportunity to serve you again should your travels bring you through the area.

8/10 Bien

Raymond

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de H Patel. le 4 avr. 2024
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. We did change your room on the opposite side of highway.

6/10 Satisfaisant

DALE

Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Could not use shower. Shower settings would not work, either cold or scalding.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 12 mars 2024
Dear Dale,While we thank you for being our guest and sharing your feedback, we are sorry to hear you had a concern with the shower. Please know that our team is always ready to provide assistance and address any issues that may arise. We will be sure to review your comments with maintenance and hope we have another opportunity to welcome you back and impress you further.

10/10 Excellent

Edgar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en février 2024
Réponse de H Patel. le 29 févr. 2024
Thank you for taking a few moments to share your experience with me. I was happy to hear the property provided you with a convenient, clean and comfortable setting during your stay. I was pleased to hear you were checked with friendliness of the staff you were in contact with. I will be sure to share your comments with the team. We look forward to the opportunity to serve you again should your travels bring you through the area.

8/10 Bien

Simone

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quality Suites has a very accommodating staff. My room was very clean, spacious and quiet. Spent one night so I was pleased.
Séjour de 1 nuit en février 2024
Réponse de H Patel. le 29 févr. 2024
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. We did change your room on the opposite side of highway.

8/10 Bien

martha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed here in 2021 and did not like it, the place was old and dirty looking once you got past the nice lobby. The bathroom was ugly,old,rusty. However, without knowing my husband and I ended up here in feb. Of 2024, we only stayed one night this time, the hotel has been remodeled and it looks great the room is very spacious and the bathroom is great, as it was remodeled as well it is very clean and new looking. In 2021 we stayed for a week and said we weren't coming back, But now that it has been remodeled we will stay here for the weeks that we come in the summer. And it is affordable and breakfast is included.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 24 févr. 2024
Dear Martha,Thank you for your compliments on our updated property! We're glad our clean rooms and included amenities impressed you, and we look forward to having you as our guests again.

10/10 Excellent

Scott

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Right off the highway, plenty of parking in a well lit lot quiet neighbors everytime i have stayed and the rooms are big and clean. And the breakfast in the mornings is a great way to start a new day
Séjour de 1 nuit en février 2024
Réponse de General Manager le 20 févr. 2024
Dear Scott,Thank you for sharing your five-star experience at Quality Suites Stratford! We're delighted you enjoyed our convenient location, quiet surroundings, and spacious rooms. It's also fantastic that you started your day with our satisfying breakfast. We look forward to welcoming you back for another pleasant stay.

8/10 Bien

Terell

Séjour de 1 nuit en février 2024
Réponse de H Patel. le 21 mars 2024
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. We did change your room on the opposite side of highway.

10/10 Excellent

Armando

Les points forts : Propreté et personnel et service
Friendly staffs
Séjour de 10 nuits en janvier 2024
Réponse de General Manager le 2 févr. 2024
Dear Armando,Thank you so much for choosing to stay with us at Quality Suites Stratford. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled that was the case for you. It was an absolute pleasure to host you, and we hope to welcome you back in the future.

10/10 Excellent

Betty, Cali

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place! Very clean and friendly staff. Very helpful and informed. Thank you.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 2 févr. 2024
Dear Betty,It was an honor to have provided you with an experience worth all the stars. We are glad that our team members and high standards of cleanliness made a positive impact on your stay. Your praise will be shared with our team, for they deserve the recognition. Please visit us again so we can show you a much better experience.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel is past its prime but price was right and close to my Stratford destination.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 30 janv. 2024
Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our great location and wonderful value, we are sorry you weren't more impressed with our offerings. We are always working to improve and hope to have another opportunity to welcome you back and impress you further.

6/10 Satisfaisant

Kumbirai

Voyage en famille, Voyage d’affaires
Food wasn’t great.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 29 janv. 2024
Thank you for choosing our hotel during your recent trip. We appreciate your feedback and will keep it in mind when making future changes. We wish you happy and safe travels.

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean
Séjour de 1 nuit en janvier 2024
Réponse de H Patel. le 24 janv. 2024
Thank you so much for choosing to stay with us at Quality Suites Stratford. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read our commitment to maintaining clean, comfortable accommodations shone through during your visit. It was a pleasure to host you, we are in process for major renovation as well. we apologize for any misunderstanding, and we hope to welcome you back in the future.

6/10 Satisfaisant

Erin

Séjour de 2 nuits en janvier 2024
Réponse de H Patel. le 13 févr. 2024
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. We did change your room on the opposite side of highway.

10/10 Excellent

Philip

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de H Patel. le 22 janv. 2024
Thank you so much for choosing to stay with us at Quality Suites Stratford. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read our commitment to maintaining clean, comfortable accommodations shone through during your visit. It was a pleasure to host you, we are in process for major renovation as well. we apologize for any misunderstanding, and we hope to welcome you back in the future.

10/10 Excellent

Omayra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de H Patel. le 22 janv. 2024
Thank you so much for choosing to stay with us at Quality Suites Stratford. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read our commitment to maintaining clean, comfortable accommodations shone through during your visit. It was a pleasure to host you, we are in process for major renovation as well. we apologize for any misunderstanding, and we hope to welcome you back in the future.

10/10 Excellent

Juan

Séjour de 1 nuit en janvier 2024
Réponse de H Patel. le 13 févr. 2024
Thank you for taking a few moments to share your experience with me. I was happy to hear the property provided you with a convenient, clean and comfortable setting during your stay. I was pleased to hear you were checked with friendliness of the staff you were in contact with. I will be sure to share your comments with the team. We look forward to the opportunity to serve you again should your travels bring you through the area.

6/10 Satisfaisant

nikos, margate

Séjour de 1 nuit en janvier 2024
Réponse de H Patel. le 16 janv. 2024
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. Because We have a shortage of employees, and it is very hard to get hard working employees as well. We do apologize for any inconvenience. hope we have the opportunity to serve you again should your travels bring you through the area again.

6/10 Satisfaisant

Per

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Lite slitet i inredning och även sänglinne och handdukar. Frukost ok även om det varma får stå för länge. Trevlig och hjälpsam personal. Nära motorvägen för en övernattning på väg.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 12 janv. 2024
Dear Per,We value your feedback, and we're glad to hear that you found our team pleasant and helpful and our location convenient. Your comments about our amenities and breakfast are noted. We apologize for any inconveniences you encountered in these areas and will work to address them to ensure a better experience for future guests. Your input is essential in helping us improve, and we hope to have an opportunity to provide you with an improved stay in the future.

6/10 Satisfaisant

Erin

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Staff came off very nonchalant not very welcoming. Housekeeping is more friendly. 2nd floor hallway looks very dim and unfinished when you first get off elevator. Hotel overall has an older feel. Other than that my only other complaint is the bedding.. there were tears in the sheets and the bed itself was very uncomfortable compared to another hotel in the area. Overall decent for the price. Breakfast is OK.
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 10 janv. 2024
Dear Erin,We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our complimentary breakfast and affordable rates added to your experience. However, we apologize for any disappointment with the front desk service and the age of the property. We'll keep your comments in mind, and we hope you'll consider staying with us again during your next trip.

8/10 Bien

Nadia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay. The property was clean and the rooms were nice and comfortable. Spacious seating with a desk, fridge and microwave. The staff were professional and friendly. My only issue was the AC/Heating Unit was very loud. Every time it kicked it i was awakened out my sleep. I would definitely stay at this property again.
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 12 janv. 2024
Dear Nadia,We enjoyed having you! Your comfort is our pleasure, and we're so happy you had everything you needed to feel at home at Quality Suites Stratford. Thank you for spotlighting our dedicated staff as well. Rest assured, we will use your helpful feedback to ensure your next stay is even better!

10/10 Excellent

Alejandro, Miami

Séjour de 2 nuits en janvier 2024
Réponse de H Patel. le 30 janv. 2024
Thank you so much for choosing to stay with us at Quality Suites Stratford. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read our commitment to maintaining clean, comfortable accommodations shone through during your visit. It was a pleasure to host you, we are in process for major renovation as well. we apologize for any misunderstanding, and we hope to welcome you back in the future.

6/10 Satisfaisant

Wendell

Les points forts : Propreté et équipements
N/A
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 8 janv. 2024
Dear Wendell,Thank you so much for the feedback. We're sorry to hear that you didn't have an amazing experience with us, as this is always our goal. In order to better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. We hope to hear from you soon.

10/10 Excellent

Katherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place
Réponse de H Patel. le 13 févr. 2024
Thank you for taking a few moments to share your experience with me. I was happy to hear the property provided you with a convenient, clean and comfortable setting during your stay. I was pleased to hear you were checked with friendliness of the staff you were in contact with. I will be sure to share your comments with the team. We look forward to the opportunity to serve you again should your travels bring you through the area.

10/10 Excellent

Davis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de H Patel. le 16 janv. 2024
Thank you so much for choosing to stay with us at Quality Suites Stratford. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read our commitment to maintaining clean, comfortable accommodations shone through during your visit. It was a pleasure to host you, we are in process for major renovation as well. we apologize for any misunderstanding, and we hope to welcome you back in the future.