Avis sur Alma Lodge Hotel & Restaurant
Alma Lodge Hotel & Restaurant
149 Buxton Road, Stockport, England
Avis
8,6
Excellent
9,2/10
Propreté
9,0/10
Personnel et service
8,2/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
Voyage d’affaires
23 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Séjour de 4 nuits en avril 2023
Réponse de Keira le 29 avr. 2023
Good morning, thank you for taking your time to leave a review, we hope to see you again in the future.Kind regardsKeiraReception
10/10 Excellent
Alain
3 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alain
Séjour de 1 nuit en août 2019
Réponse de Faye, Reception le 3 août 2019
Thank you for taking the time to review your stay with us, I am pleased you had a good time. I hope we can welcome you back again in the future.
10/10 Excellent
Sébastien
18 févr. 2019
Les points forts : Propreté et personnel et service
AlmaLodge Stockport
Sébastien
Séjour de 1 nuit en février 2019
Réponse de Jilly le 18 févr. 2019
We really appreciate that you took the time to record your experience and are delighted to hear that we were able to fulfil your expectations regarding our price and breakfast. We look forward to welcoming you back in the future. Kind regards Jill Tavini
6/10 Satisfaisant
bernard
23 mars 2016
Les points forts : Propreté et personnel et service
Very correct
bernard
Réponse de Jill le 11 juin 2016
Dear Bernard thank you for taking the time to post a review we are glad you enjoyed your stay. We hope to see you again when you next visit stockport.
6/10 Satisfaisant
Voyageur vérifié
27 nov. 2015
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Voyageur vérifié
Réponse de Jill le 16 avr. 2016
Thank you for the 3 star rating
6/10 Satisfaisant
Michaël
12 oct. 2015
Les points faibles : Confort de la chambre
Michaël
Réponse de Jill le 16 avr. 2016
Thank you for your 3 star review, we hope to see you again.
10/10 Excellent
Rosario
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rosario
Séjour de 1 nuit en mai 2024
Réponse de Reception le 12 mai 2024
Good afternoon,thank you for taking the time to write a review of your recent stay with us. We are so glad you enjoyed your stay and had a positive experience.We look forward to welcoming you in the future. Kind Regards, Reception Team
10/10 Excellent
Sandra
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sandra
Séjour de 1 nuit en mai 2024
Réponse de Reception le 12 mai 2024
Good morning,thank you for taking the time to write a review of your recent stay with us. We are so glad you enjoyed your stay and had a positive experience.We look forward to welcoming you in the future. Kind Regards, Reception Team
10/10 Excellent
Lawrence
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lawrence
Séjour de 2 nuits en mai 2024
Réponse de Elli, Reception. le 9 mai 2024
Good morning Lawrence, thank you for taking the time to leave us a review. We are thrilled to hear you enjoyed your stay and had a positive experience! We look forward to welcoming you back again in the near future. Kind Regards, Reception.
10/10 Excellent
Dkhoya
Voyage en famille
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dkhoya
Séjour de 5 nuits en avril 2024
Réponse de Alma Lodge Hotel le 2 mai 2024
Good evening Dkhoya. Thank you for taking the time to write a review of your recent stay with us. We are thrilled you enjoyed your stay and had a positive experience. We take on board your comments regarding the lack of sound proofing and we will use this feedback when looking at future improvements. We hope to welcome you back in the near future. Kind Regards, Alma Lodge Hotel, Reception Team
8/10 Bien
Andrew
Voyage d’affaires
1 mai 2024
Les points forts : Propreté
Andrew
Séjour de 1 nuit en avril 2024
Réponse de Alma Lodge le 2 mai 2024
Good evening Andrew. Thank you for taking the time to write a review of your recent stay with us here at the Alma Lodge. We apologise that our restaurant no longer has an evening service. We are more than happy to assist with recommending local restaurants or takeaways to guests. We do not charge for parking for guests staying with us and we apologise if this was requested from you. We hope to welcome you back in the future. Kind Regards, Alma Lodge Hotel, Reception Team
10/10 Excellent
Tina
Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tina
Séjour de 1 nuit en mars 2024
Réponse de Reception le 30 mars 2024
Good afternoon. Thank you for taking the time to leave us a review, we are thrilled to hear you enjoyed your stay and had a positive experience! We apologise again for the issue with the TV. We are glad to hear that you were pleased with the solution our staff could arrange for you. We look forward to welcoming you back again in the near future. Kind Regards, Reception.
10/10 Excellent
Roberta
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Roberta
Séjour de 1 nuit en mars 2024
Réponse de Reception le 30 mars 2024
Good evening, thank you for taking the time to leave us a review. We are thrilled to hear you enjoyed your stay and had a positive experience! We look forward to welcoming you back again in the near future. Kind Regards, Reception.
6/10 Satisfaisant
Jon
Voyage d’affaires
28 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Jon
Séjour de 1 nuit en février 2024
Réponse de Elli le 29 févr. 2024
Good afternoon,We are sorry to hear you we disturbed by other noisy guests. Hopefully next time you return to stay with us this won't be the case! We will be sure to ask guests to be quiet out of respect to other guests like yourself. Please next time if there's any problems don't be afraid to let a member of our staff know. Other than the noise we hope everything else was up to your standards and over all enjoyed your stay. Kind Regards, Reception.
10/10 Excellent
Steven, Waterlooville
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven
Séjour de 2 nuits en février 2024
Réponse de Elli le 28 févr. 2024
Good morning, thank you for taking the time to leave us a review. We are thrilled you enjoyed your stay and had a positive experience! We look forward to welcoming you back again in the near future. Kind regards, Elli Reception.
8/10 Bien
Katherine
Voyage en famille
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Katherine
Séjour de 2 nuits en février 2024
Réponse de Elli le 25 févr. 2024
Good afternoon Katherine, thank you for taking the time to leave us a review, we are thrilled you enjoyed your stay and had a positive experience! We look forward to welcoming you back again soon. Kind Regards, Reception.
10/10 Excellent
Royston
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Royston
Séjour de 1 nuit en février 2024
Réponse de Alma Lodge Hotel le 18 févr. 2024
Good evening Royston. Thank you for taking the time to write a review about your recent stay with us. We are thrilled that you enjoyed your stay. We strive to create a positive experience for all our guests and we are so pleased that we were able to do this during your stay with us. We look forward to welcoming you back in the near future. Kind Regards, Emma Alma Lodge Hotel, Reception Team
8/10 Bien
Alison
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfy stay
Alison
Séjour de 2 nuits en février 2024
Réponse de elli le 17 févr. 2024
Good Evening, thank you for taking the time to leave a review and we are glad you enjoyed your stay with us. We look forward to welcoming you back in the future. Kind Regards Elli, Reception.
8/10 Bien
Keith
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Keith
Séjour de 2 nuits en février 2024
Réponse de keira le 5 févr. 2024
Good afternoon, Thank you for taking you time to leave a review and we are glad you enjoyed your stay. We look forward to welcoming you back in the near future.Kind regardsKeira, Reception
4/10 Médiocre
Charlotte
28 janv. 2024
Charlotte
Séjour de 1 nuit en janvier 2024
Réponse de Reception le 29 janv. 2024
Good afternoon, thank you for taking the time to leave a review, we hope to see you again.
10/10 Excellent
Linda
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Linda
Séjour de 1 nuit en janvier 2024
Réponse de Alma Lodge Hotel le 24 janv. 2024
Good afternoon Linda. Thank you for taking the time to write a review about your recent stay with us. We are thrilled that you enjoyed your stay. We strive to create a positive experience for all our guests and we are so pleased that we were able to do this during your stay with us. We look forward to welcoming you back in the near future. Kind Regards, Emma Alma Lodge Hotel, Reception Team
10/10 Excellent
Andrew
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Andrew
Séjour de 1 nuit en décembre 2023
Réponse de Alma Lodge Hotel le 3 janv. 2024
Good evening Andrew. Thank you for taking the time to write a review about your recent stay with us. We are thrilled that you enjoyed your stay. We strive to create a positive experience for all our guests and we are so pleased that we were able to do this during your stay with us. We look forward to welcoming you back in the near future. Kind Regards, Emma Alma Lodge Hotel, Reception Team
10/10 Excellent
Sharaz
Voyage en groupe
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sharaz
Séjour de 1 nuit en décembre 2023
Réponse de Tracey le 31 déc. 2023
Good Morning SharazThank you for taking the time to leave positive feedback , we look forward to welcoming you anytime .
8/10 Bien
Andrew
27 déc. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Just what we needed.
Andrew
Séjour de 4 nuits en décembre 2023
Réponse de Reception Team le 28 déc. 2023
Good Morning Andrew! Thank you for taking the time to write a review about your recent stay with us. We are thrilled that you enjoyed your stay and that you found our staff friendly and helpful and you enjoyed breakfast! We strive to create a positive experience for all our guests and we are so pleased that we were able to do this during your stay with us. We look forward to welcoming you back in the near future. Kind Regards, Alma Lodge Hotel, Reception Team
8/10 Bien
Michael
Voyage en couple
26 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en décembre 2023
Réponse de Alma Lodge Hotel le 26 déc. 2023
Good afternoon Michael. Thank you for taking the time to write a review about your recent stay with us here at the Alma Lodge Hotel. We are thrilled that you enjoyed your stay. We take on board your comments regarding the breakfast and will pass this on to the kitchen team. We hope to welcome you back in the near future. Kind Regards, Emma, Alma Lodge Hotel, Reception Team
8/10 Bien
Richard
Voyage en famille avec de jeunes enfants
25 déc. 2023
Les points forts : Propreté, personnel et service, équipements
Richard
Séjour de 3 nuits en décembre 2023
Réponse de Reception le 25 déc. 2023
Good afternoon! Thank you for taking time in writing a review and we are glad you found the hotel clean as this is very important to us. We take on board your comments regarding the shower and we use this feedback when making improvements to the room. Kind Regards, Alma Lodge Hotel, Reception Team
6/10 Satisfaisant
Stephen
13 déc. 2023
Stephen
Séjour de 1 nuit en décembre 2023
Réponse de Keira le 16 déc. 2023
Hello, thank you for taking the time to write a review of your recent stay with us here at the Alma Lodge Hotel. We hope to welcome you back in the near future. Kind Regards, Alma Lodge Hotel, Reception Team
2/10 Horrible
Shaniece
9 déc. 2023
Shaniece
Séjour de 2 nuits en décembre 2023
Réponse de Alma Lodge le 26 déc. 2023
Good afternoon Shaniece. Thank you for taking the time to provide a review of your stay with us. We appreciate your feedback and should you choose to stay with us in the future we hope that will provide a much higher level of service and we are sorry that we failed to do provide this on your recent stay with us. Kind Regards, Emma, Alma Lodge Hotel, Reception Team
8/10 Bien
P
8 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
P
Séjour de 2 nuits en décembre 2023
Réponse de Reception le 10 déc. 2023
Hello, thank you for taking the time to write a review of your recent stay with us here at the Alma Lodge Hotel. We are glad you enjoyed your stay with us! We hope to welcome you back in the near future. Kind Regards, Alma Lodge Hotel, Reception Team
6/10 Satisfaisant
Charles
Voyage en groupe
7 déc. 2023
Les points faibles : Confort de la chambre
Charles
Séjour de 1 nuit en décembre 2023
Réponse de Reception le 10 déc. 2023
Hello, thank you for taking the time to write a review of your recent stay with us here at the Alma Lodge Hotel. We hope to welcome you back in the near future. Kind Regards, Alma Lodge Hotel, Reception Team
10/10 Excellent
Samuel
6 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Samuel
Séjour de 3 nuits en novembre 2023
Réponse de Alma Lodge Hotel le 6 déc. 2023
Good afternoon Samuel. Thank you for taking the time to write a review of your recent stay with us here at the Alma Lodge Hotel. We are thrilled that you enjoyed your stay and we look forward to welcoming you back in the near future. Kind Regards, Emma, Alma Lodge Hotel, Reception Team
6/10 Satisfaisant
barry
1 déc. 2023
Les points forts : Personnel et service
barry
Séjour de 2 nuits en novembre 2023
Réponse de Reception le 5 déc. 2023
Good morning, thank you for taking time in writing a review. Your feedback is valuable to us! We will let the maintenance team know about the problem.Kind RegardsReception Team
10/10 Excellent
Artur
28 nov. 2023
Artur
Séjour de 1 nuit en novembre 2023
Réponse de Reception Manager le 19 déc. 2023
Good afternoon Artur, thank you for taking your time to leave a positive review. we are thrilled to hear you enjoyed your stay and we hope to welcome you back in the near future. Kind regards, Reception Manager
8/10 Bien
Stephen
Voyage d’affaires
27 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stephen
Séjour de 1 nuit en novembre 2023
Réponse de Alma Lodge Hotel le 28 nov. 2023
Good evening Stephen. Thank you for taking the time to write a review about your recent stay with us here at the Alma Lodge Hotel. We are so pleased you found our staff friendly and nice. We apologise for the water pressure in the room and take on board your comments concerning the bathroom. We appreciate the feedback and will take this into account when planning improvements as we strive to make a positive experience for all of our guests. We are sorry that the room was cold. The heating is on throughout the day and evening. It may have been that the thermostat was turned to 0 and not moved back to 5 when the room was checked. Please note that we are always happy to try and resolve heating issues where we can and do have portable mini heaters which we can add into rooms to generate more warmth if needed. We hope that should you wish to stay with us again your next stay will be much more enjoyable. Kind Regards, Emma, Alma Lodge Hotel, Reception Team
8/10 Bien
Adrian
Voyage d’affaires
21 nov. 2023
Les points forts : Propreté et personnel et service
Adrian
Séjour de 1 nuit en novembre 2023
Réponse de Reception le 22 nov. 2023
Good Morning,thank you for your review. We do appreciate your feedback. we will pass on the message to the maintenance team. This can happen if a lot of people are using the water at the same time.Thank youKind Regards
8/10 Bien
Adrian
Voyage en couple
19 nov. 2023
Les points forts : Équipements
Adrian
Séjour de 6 nuits en novembre 2023
Réponse de Alma Lodge Hotel le 19 nov. 2023
Good Evening Adrian. Thank you for taking the time to write a review about your recent stay with us here at the Alma Lodge Hotel. We are thrilled that you had a great experience with us. We look forward to seeing you again! Kind Regards, Emma, Alma Lodge Hotel
10/10 Excellent
Kirsty
Voyage en groupe, Voyage en couple
13 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kirsty
Séjour de 1 nuit en novembre 2023
Réponse de Alma Lodge Hotel le 13 nov. 2023
Good Evening Kirsty. Thank you for taking the time to write a review about your recent stay with us here at the Alma Lodge Hotel. We are thrilled that you had a great experience with us. We look forward to seeing you again! Kind Regards, Emma, Alma Lodge Hotel
10/10 Excellent
Patricia
Voyage en groupe
8 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Patricia
Séjour de 1 nuit en novembre 2023
Réponse de Alma Lodge le 9 nov. 2023
Good Evening Patricia. Thank you for taking the time to write a review about your recent stay with us here at the Alma Lodge Hotel. We are thrilled that you had a great experience with us. We look forward to seeing you again! Kind Regards, Emma, Alma Lodge Hotel
8/10 Bien
Angela
Voyage en famille
7 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angela
Séjour de 2 nuits en octobre 2023
Réponse de Reception le 7 nov. 2023
Good Evening Angela. Thank you for taking the time to write a review about your recent stay with us here at the Alma Lodge Hotel. We are thrilled that you had a great experience with us. We look forward to seeing you again!Kind RegardsReception Team
10/10 Excellent
Ellie
Voyage en famille
29 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay!
Ellie
Séjour de 2 nuits en octobre 2023
Réponse de Reception le 31 oct. 2023
Hello EllieThank you for your positive feedback!
10/10 Excellent
Chris
22 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay
Chris
Séjour de 1 nuit en octobre 2023
Réponse de Reception le 22 oct. 2023
Dear Chris Thank you for your feedback, we are pleased to hear you enjoyed your stay.Kind regards
10/10 Excellent
John
22 oct. 2023
John
Séjour de 1 nuit en octobre 2023
Réponse de Reception le 23 oct. 2023
Thank you for your feedback, we are pleased to hear you enjoyed your stay.Kind regards
8/10 Bien
Nichola
Voyage d’affaires
19 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Business stay
Nichola
Séjour de 1 nuit en octobre 2023
Réponse de Alma Lodge Hotel le 21 oct. 2023
Good Evening Nichola. Thank you for taking the time to review your recent stay with us here at the Alma Lodge Hotel. We are very pleased you enjoyed your stay with us and that you found our staff friendly. We take on board your comments concerning the restaurant lighting and the noise coming from the room next door and will take these comments into account when planning future improvements. We hope to welcome you back in the future. Kind Regards, Emma, Alma Lodge Hotel, Reception Team
8/10 Bien
Margaret
17 oct. 2023
Les points forts : Propreté et personnel et service
Margaret
Séjour de 1 nuit en octobre 2023
Réponse de Alma Lodge Hotel le 17 oct. 2023
Good Evening Margaret, Thank you for taking the time to write a review regarding your recent stay with us here at the Alma Lodge Hotel. We are pleased that you had an enjoyable stay with us and we hope to welcome you back in the near future. Kind Regards, Emma, Alma Lodge Hotel, Reception Team
10/10 Excellent
Jackie
Voyage en famille
11 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic value hotel
Jackie
Séjour de 2 nuits en octobre 2023
Réponse de Alma Lodge , Reception le 11 oct. 2023
Thank you for staying with us. We appreciate your feedback and pleased to hear you had a positive experience! We hope to see you again.
8/10 Bien
Noelle
Voyage en groupe
4 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Noelle
Séjour de 1 nuit en octobre 2023
Réponse de Emma le 4 oct. 2023
Good Afternoon Noelle. Thank you for taking time to leave a review. I am pleased you enjoyed your stay and we hope to welcome you again in the future.
6/10 Satisfaisant
Marian
Voyage en couple
1 oct. 2023
Les points forts : Propreté et personnel et service
Marian
Séjour de 2 nuits en septembre 2023
Réponse de Emma le 1 oct. 2023
Good evening Marian. Thank you for taking the time to review your recent stay with us here at the Alma Lodge Hotel. We apologise for the issues within the room. We have now reported these issues to our maintenance team who will now rectify these. We note your feedback regarding air conditioning and we take this on board. We thank you for your feedback regarding the food and have mentioned this to our kitchen team. Kind Regards, Emma, Alma Lodge Hotel, Reception Team
10/10 Excellent
James
22 sept. 2023
James
Séjour de 1 nuit en septembre 2023
Réponse de Emma le 12 oct. 2023
Hello James, Thank you for taking time to leave a review. I am pleased you enjoyed your stay and we hope to welcome you again in the future.
10/10 Excellent
Bård
Voyage en groupe
20 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bård
Séjour de 3 nuits en septembre 2023
Réponse de Molly le 20 sept. 2023
Thank you for taking time to leave a review. I am pleased you enjoyed your stay and we hope to welcome you again in the future.
8/10 Bien
Paul
Voyage en couple
18 sept. 2023
Les points forts : Propreté, personnel et service, équipements
Paul
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Management le 18 sept. 2023
Good evening Paul. Thank you for taking the time to leave a review regarding your recent stay with us here at the Alma Lodge Hotel. We are pleased to hear that you enjoyed your stay with us and that you thought our staff were friendly and polite and that you enjoyed your breakfast. We take your comments on board regarding the lack of a lift and we look forward to welcoming you again soon. Kind regards, Reception