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Avis sur The Don CeSar

4 out of 5
The Don CeSar
3400 Gulf Boulevard, St. Pete Beach, FL

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 603 avis sur 1005." "
Note des voyageurs de 8 (Bien), d’après 182 avis sur 1005." "
Note des voyageurs de 6 (Satisfaisant), d’après 116 avis sur 1005." "
Note des voyageurs de 4 (Médiocre), d’après 66 avis sur 1005." "
Note des voyageurs de 2 (Horrible), d’après 38 avis sur 1005." "

8,8/10

Propreté

8,6/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Francis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Magnifique emplacement,hotel de charme
Séjour de 1 nuit en décembre 2021
Réponse de General Manager le 17 déc. 2021
Dear Francis, Here at The Don CeSar, we love to impress, and we're thrilled you enjoyed our charming ambiance and prime location! Your happiness will always be our pleasure, so we hope you'll choose to stay with us anytime your travels bring you to St. Pete Beach! Thomas Fraher – General Manager.

8/10 Bien

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

4/10 Médiocre

Shelly, Poplar Bluff

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Food was very poor quality. Service was poor. Towels were dirty and thin by the pool area. The places that were good to eat at locally were booked for days. I have been coming to the Don for 30 years and I have never seen it so run down and lacking service as I did on this visit. This will be my last. It has went from a 5 star hotel to a 2-3 star. The facility and staff certainly shows it. FYI: They accept only credit cards or room charge on a credit card plus you will have a daily 200 hold charge on top of the room cost. This started in February of this year. I hope this helps others so you're not blindsided.
Séjour de 3 nuits en mai 2024
Réponse de JMancuso -- Assistant Front Office Manager le 6 mai 2024
Good Afternoon Shelly,Thank you for your message. I am sorry to see that you had some troubles during you most recent stay. We are bringing your thoughts to the appropriate departments so they may be appropriately addressed. I apologize if the 200.00 incidental hold was not properly explained to you. That was not charged and will come off your bill based off of what you actually ended up charging. I hope you are well and were able to enjoy your time out on our white sand beaches.Yours in Hospitality,Jessica M

10/10 Excellent

Paul

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff made it a home from home
Séjour de 3 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 6 mai 2024
Good Afternoon Paul,Thank you for your 5 out of 5 star review from your recent stay! We are thrilled to have been able to host you on our white sand beaches and at the Pink Palace! Looking forward to the day wherer we can welcome you back to our historic property!Yours in Hospitality,Jessica M

6/10 Satisfaisant

Ronald

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en avril 2024
Réponse de 6307301898 le 6 mai 2024
Ronald,I am sorry to see that you experienced some difficulties during your stay. At the very least, I hope you were able to enjoy some peace out on our white sand beaches. Thank you for your review and I hope we have the opportunity to host you once more and show you how spectacular the Pink Palace is!Yours in Hospitality,Jessica M

10/10 Excellent

Cyrus G.

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay for relaxing on the beach with the family
Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 3 mai 2024
Cyrus,Thank you for your 5 out of 5 star review from your recent stay. We are thrilled to see you had a great time out at the Pink Palace and hope we welcome you back again soon!Yours in Hospitality,Jessica M

10/10 Excellent

Amanda

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful pink hotel. Reputation holds true. Lovely beach-could be challenging to find chairs with umbrella
Séjour de 7 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 3 mai 2024
Amanda, Thank you for your 5 out of 5 star review -- we are so glad you had a great time out at the Pink Palace and we hope to welcome you back again!Yours in Hospitality,Jessica M

10/10 Excellent

Zachary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
M
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 2 mai 2024
Dear Zachary,Thank you for your rating. We are honored to know you enjoyed your stay with us. Thank you for choosing The Don CeSar, and we look forward to welcoming you back soon.Barbara Readey – General Manager.

10/10 Excellent

Hillary

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 25 avr. 2024
Dear Hillary,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay at The Don CeSar.Barbara Readey – General Manager.

10/10 Excellent

Janet

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a really nice property for a weekend at the beach. The staff were all so helpful and friendly and it has a great mix of nice cocktail bar and vibe but also fun for children.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 27 avr. 2024
Dear Janet,At The Don CeSar, we work hard to provide a fun, relaxing environment for guests of all ages, and we are so pleased to hear we were able to deliver that experience to you and your family. We will be sure to pass your compliments on to the team, and we look forward to welcoming you back for another refreshing stay.Barbara Readey – General Manager.

8/10 Bien

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bathroom fixtures were surprisingly cheap.
Séjour de 2 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Andrew,Thank you for your 4 out of 5 star review from your most recent stay! We will pass along your comments regarding the bathroom fixtures to our Engineering team. We are happy to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

10/10 Excellent

Michael

Séjour de 2 nuits en février 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Michael,Thank you for your 5 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

8/10 Bien

ROBERT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Robert,Thank you for your 4 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

8/10 Bien

Dennis, Luxemburg

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good location. Very nice Hotel. Prices are high to eat at the hotel. Many other places to eat around the area. Easy traveling to other destinations.
Séjour de 7 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Dennis,Thank you for your 4 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

6/10 Satisfaisant

Lawrence

Voyage en groupe
Les points forts : Propreté
The Don was okay. The best thing was our waitress at Maritana and being right on the beach, Other than that, the walls are super thin, my food was over cooked (filet) and I’d just say the hotel is average.. the concerns I brought up to the hotel manager during our stay were never addressed and no real customer service was given. I’ve stayed at the Bellwether as well and tbh I’d pick that hotel over the Don in the future. Not worth the price.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 23 avr. 2024
Dear Lawrence,Thank you for your recent stay with us. Our goal is to provide each guest with an amazing experience at a great value. Please accept our apologies for any disappointment in our accommodations, amenities, and the service you received during your visit. We will use your feedback to continually improve upon our guests' experience. Our ideal location on the beach is just one of the many benefits of staying with us, and we are happy to hear that Maritana's service met your expectations. It would be wonderful to see you again should your travels bring you back to the area. Barbara Readey – General Manager.

10/10 Excellent

William L.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
WIlliam,Thank you for your 5 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

10/10 Excellent

Erin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Erin,Thank you for your 5 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

10/10 Excellent

Antonio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 18 avr. 2024
Dear Antonio,Thank you for your review and for giving us a perfect rating. It was such a pleasure welcoming you to The Don CeSar, and we are delighted you thoroughly enjoyed your experience. Take care, and know we'd be thrilled to welcome you back anytime you visit St. Pete Beach.Barbara Readey – General Manager.

10/10 Excellent

Giselle

Séjour de 1 nuit en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 6 mai 2024
Good Afternoon Giselle,Thank you for your 5 out of 5 star review from your recent stay! We are thrilled you had a wonderful time here at the Pink Palace and look forward to welcoming you again soon!Yours in Hospitality,Jessica M

10/10 Excellent

Vikki

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the pool area and the staff. This along with the beach rides made the stay memorable!
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Vikki, We're thrilled to hear that you loved our property, especially the pool area and our attentive staff. Your satisfaction motivates us to continue to uphold our standards of amazing service. We can't wait to welcome you back for another unforgettable experience.Barbara Readey – General Manager.

8/10 Bien

Laurie, St. Petersburg

Séjour de 2 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 6 mai 2024
Good Afternoon Laurie,Thank you for your 4 out of 5 star review from your recent stay! We are thrilled you had a wonderful time here at the Pink Palace and look forward to welcoming you again soon!Yours in Hospitality,Jessica M

10/10 Excellent

Nathalia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 6 mai 2024
Good Afternoon Nathalia,Thank you for your 5 out of 5 star review from your recent stay! We are thrilled to have been able to host you on our white sand beaches and at the Pink Palace! Looking forward to the day wherer we can welcome you back to our historic property!Yours in Hospitality,Jessica M

2/10 Horrible

Catherine

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 13 avr. 2024
Good Morning Catherine,I am sorry to see that your stay was not up to expectations. Should you wish to reach out to the hotel directly to have a conversation on what we might be able to be better at, I am happy to speak with you.Yours in Hospitality,Jessica M.

10/10 Excellent

Lauren

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 3 mai 2024
Lauren, Thank you for your 5 out of 5 star review -- we are so glad you had a great time out at the Pink Palace and we hope to welcome you back again!Yours in Hospitality,Jessica M

8/10 Bien

Cristina

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great stay! Everything was nice.
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Cristina,It was a privilege to host you at The Don CeSar. Our team is delighted you had a wonderful stay with us on beautiful St. Pete Beach. We hope to create more memories with you soon!Barbara Readey – General Manager.

10/10 Excellent

Tiffany

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spectacular hotel with excellent food and amenities
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Tiffany,Thank you for being our guest recently. It is wonderful to know you had an enjoyable experience, and we appreciate you mentioning our delicious offerings and fantastic amenities. Should your travels bring you back to St. Pete Beach in the future, we hope you will join us at The Don CeSar again!Barbara Readey – General Manager.

8/10 Bien

SCOTT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful property. Very expensive there is no room for error on food. My wife ordered a well done cheese burger and it was raw. Dinner was $500.00 it was alright. Went to the chop house the next night, it was $200.00 and far better.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Scott,Thank you for choosing The Don CeSar and for taking a moment to provide your review. While we are delighted that you appreciated the beauty of our property, we regret that aspects of your dining experiences with us did not meet expectations. Your feedback is valuable, and we will certainly share your concerns with the appropriate department to ensure improvements. Nevertheless, it was our pleasure to host you, and we look forward to welcoming you and your wife back again in the future.Barbara Readey – General Manager

8/10 Bien

Stephanie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel overall, service was lacking from previous experiences.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Stephanie,Thank you for taking the time to leave us a review. While we are happy to hear you enjoyed our beautiful property, we regret that our service missed the mark on this occasion. Your comment has been noted and will be discussed with the appropriate team members. We hope to have the opportunity to provide you with a stay that better reflects our high standards of service in the future.Barbara Readey – General Manager.

8/10 Bien

laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 13 avr. 2024
Good Morning Laura,Thank you for your 4 out of 5 star review of your recent stay! We are thrilled you had a blast out on our white sand beaches and Pink Palace -- hope to see you back with us for another stay!Cheers,Jessica M

10/10 Excellent

Taylor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 13 avr. 2024
Good Morning Taylor,Thank you for your 5 out of 5 star review of your recent stay! We are thrilled you had a blast out on our white sand beaches and Pink Palace -- hope to see you back with us for another stay!Cheers,Jessica M

10/10 Excellent

Kent

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of my favorite hotels anywhere. Thank you for the great weekend!
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 10 avr. 2024
Dear Kent,Now there's a review that's going to make the day of every team member at The Don CeSar. We are honored to be your favorite hotel anywhere and look forward to welcoming you back for many more memorable visits.Barbara Readey – General Manager.

10/10 Excellent

Dan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful place to stay and relax!
Séjour de 7 nuits en mars 2024
Réponse de General Manager le 5 avr. 2024
Dear Dan,Thank you for your compliments on our beautiful property. We're glad you had a relaxing visit, and we look forward to seeing you again at The Don CeSar!Barbara Readey – General Manager.

10/10 Excellent

Halina

Séjour de 5 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 26 avr. 2024
Halina,Thank you for your 5 out of 5 star review of your recent stay! We arre thrilled you had a wonderful time here at The Pink Palace!We look forward to welcoming you again soon!Yours in Hospitality,Jessica M

8/10 Bien

Tanya

Voyage en famille
Beautiful beach
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 5 avr. 2024
Dear Tanya,Thank you for choosing to stay with us at The Don CeSar. Our goal is to provide every guest with a wonderful experience, and we're thrilled you were able to take advantage of our beautiful location. If there was anything we could have done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back in the future.Barbara Readey – General Manager.

2/10 Horrible

Alexandra

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Stayed 2 times in the last month. Both times the room had a moldy smell. Had to change rooms but that didn’t really make a difference. Very limited dining choices.
Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 2 avr. 2024
Dear Alexandra,Thank you for your recent thoughts about your stay with us. While we love to see all the good that comes in, it is just as important to know when and how we missed the mark. I'm sorry the rooms were not up to your expecations. I do hope that we will once again be able to welcome you to our historic Pink Palace and you will be able to see just how we shine!Yours in Hospitality,Jessica M

10/10 Excellent

Robert F Davis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The Don Cesar is a landmark and it was lovely staying there. The ocean view was tremendous. It was unfortunate that none of the room windows open so that you can hear and smell the oceanfront lodging. The hotel itself is a bit "tired," but we're glad that we stayed at this iconic location.
Séjour de 1 nuit en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 2 avr. 2024
Robert,Thank you for your 5 out of 5 star rating! We are thrilled to see you had such a wonderful time at our iconic property!We hope to welcome you again in the future to our white sand beaches!Yours in Hospitality,Jessica M

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay. Our second time there in one month. We love the Don Cesar
Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 2 avr. 2024
Maria,Thank you for your 5 out of 5 star review! We are thrilled to see that you had an excellent time here at the Pink Palace -- we look forward to welcoming you back to our white sand beaches soon!Yours in Hospitality,Jessica M

10/10 Excellent

Litsa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean. Very family friendly. Great food. Nice beach. Beautiful property. Room was a little small otherwise stay was excellent
Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 2 avr. 2024
Litsa,Thank you for your 5 out of 5 star review! We are thrilled to see that you had an excellent time here at the Pink Palace -- we look forward to welcoming you back to our white sand beaches soon!Yours in Hospitality,Jessica M

10/10 Excellent

Brian

Séjour de 3 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Brian,Thank you for your 5 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

8/10 Bien

Tammioka

Voyage en famille
Les points forts : Propreté et personnel et service
The property is beautiful and the staff is extremely friendly and helpful. The room was well appointed however the bathroom lacked counter space.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 1 avr. 2024
Dear Tammioka,We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our friendly staff, beautiful property, and well-appointed rooms impressed you. Thank you for your feedback about the bathroom. We'll keep your comments in mind, and we hope to see you again should you be back in the area.Barbara Readey – General Manager.

10/10 Excellent

mary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My adult daughter and I spent four days at The Don in March. Was the perfect quiet getaway. Nicely updated since last visit 17 years ago! Everyone, especially the beach/bar staff was super friendly and helpful. Spent majority of time on soft white sand beach with a good book, and unique and delicious cocktails. Enjoyed the live music in lobby bar and poolside. The only negative was the overpriced and blah food in hotel restaurants. Better options in St Petersburg or down Gulf Blvd. Will definitely be back sooner than 17 years!
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 31 mars 2024
Dear Mary,We were honored to host you and your daughter at The Don CeSar. It's wonderful to learn you had an incredible four days with us on beautiful St. Pete Beach. Our culinary team is grateful for your constructive feedback, and they'll work diligently to serve the fresh and delicious meals you expect. Despite this, it sounds like our tranquil environment and refreshing cocktails helped create a memorable getaway. Thank you for returning to our property, and we hope to see you again soon!Barbara Readey – General Manager.

10/10 Excellent

kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 2 avr. 2024
Kelly,Thank you for your 5 out of 5 star review! We are thrilled to see that you had an excellent time here at the Pink Palace -- we look forward to welcoming you back to our white sand beaches soon!Yours in Hospitality,Jessica M

10/10 Excellent

Jody

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would highly recommend this property! Had everything we needed for our weekend getaway
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 27 mars 2024
Dear Jody,It was a pleasure to host you at The Don CeSar. Our team is humbled to have earned your recommendation, and we're thrilled you had a lovely weekend getaway with us. Please join us again for another exceptional stay!Barbara Readey – General Manager.

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous property! Fun quick getaway!! We will definitely be back.
Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 24 mars 2024
Hi David,Thank you for your 5 out of 5 star rating of our Historic Property! We are thrilled to hear you had a great time on our white sand beach and the Pink Palace!Wishing to welcome you back soon!Yours in Hospitality,Jessica M

10/10 Excellent

Catherine

Séjour de 4 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Catherine,Thank you for your 5 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M

10/10 Excellent

Margaret

Séjour de 3 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 24 mars 2024
Hi Margaret,Thank you for your 5 out of 5 star rating of our Historic Property! We are thrilled to hear you had a great time on our white sand beach and the Pink Palace!Wishing to welcome you back soon!Yours in Hospitality,Jessica M

10/10 Excellent

Lauren

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 13 avr. 2024
Good Morning Lauren,Thank you for your 5 out of 5 star review of your recent stay! We are thrilled you had a blast out on our white sand beaches and Pink Palace -- hope to see you back with us for another stay!Cheers,Jessica M

2/10 Horrible

Joel

Les points faibles : Propreté
Réponse de JMancuso -- Assistant Front Office Manager le 13 avr. 2024
Good Morning Joel,I am sorry to see that your recent stay was not up to expectations. We are constantly striving to be "best on the beach" and it's unfortunate that we seemed to have missed the mark during your stay.Please let us know if there was anything specific that you would like the team to address so we may be able to take constructive criticism and be better for the future. I hope we have the chance to welcome you back to the property and show you how remarkable our historic hotel really is!Yours in Hospitality,Jessica M.

10/10 Excellent

Cristiane

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent services, amazing food and bar experience and gorgeous hotel! Great hospitality and activities options for the entire family!
Séjour de 3 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 24 mars 2024
Hi Christiane,Thank you for your 5 out of 5 star rating of our Historic Property! We are thrilled to hear you had a great time on our white sand beach and the Pink Palace!Wishing to welcome you back soon!Yours in Hospitality,Jessica M

8/10 Bien

Bosh

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff, nice relaxing place
Séjour de 7 nuits en mars 2024
Réponse de General Manager le 26 mars 2024
Dear Bosh,Thank you for taking the time to review your visit with us at The Don CeSar. We are delighted to hear that our staff members were welcoming and the stay relaxing. On behalf of our team, we hope to see you again in the future. Barbara Readey – General Manager.