Avis
9,0
Merveilleux
8,8/10
Propreté
9,0/10
Personnel et service
7,8/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
Voyage en couple
23 oct. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de Customer Service le 24 oct. 2023
Ghislain, c'est merveilleux d'apprendre que vous avez apprécié votre séjour au Crystal Palms Beach Resort et que vous avez apprécié notre proximité avec la magnifique plage de Treasure Island. Nous espérons vous accueillir bientôt pour une autre expérience de vacances fantastique.
6/10 Satisfaisant
Voyageur vérifié
Voyage d’affaires, Voyage en couple
4 janv. 2020
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 9 nuits en décembre 2019
Réponse de Ashley le 4 janv. 2020
Thank you for your feedback-We appreciate it!
8/10 Bien
Cliff, Montréal
27 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grand condo spacieux, emplacement idéal
Cliff
Séjour de 7 nuits en juillet 2018
Réponse de Ashley le 27 juil. 2018
Thank you for your feedback-We appreciate it! We are in the middle of updating our rooms and we will work hard to fix the issues you have brought to our attention. We are glad that you enjoyed your stay.
10/10 Excellent
crystal palm, B
17 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe hôtel à 2 pas de la plage
crystal palm
Réponse de Crystal Palms le 5 août 2016
Thank you for staying with us! Happy to hear you enjoyed your stay at the Crystal Palms!
8/10 Bien
Voyageur vérifié
29 oct. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tres bien
Voyageur vérifié
10/10 Excellent
Natacha, Québec
20 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Condo merveilleux
Natacha
10/10 Excellent
Bobby, Laval
29 juil. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Extraordinaire hotel!
Bobby
8/10 Bien
Voyageur vérifié
25 nov. 2013
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice hotel
Voyageur vérifié
10/10 Excellent
Thierry, France
15 sept. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel - Appart
Thierry
10/10 Excellent
S.P., Montréal, Qc
6 août 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tout simplement formidable !
S.P.
10/10 Excellent
catherine
1 août 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
catherine
10/10 Excellent
Bobby
30 juil. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bobby
10/10 Excellent
Voyageur vérifié
20 mai 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Escapade familiale dans le golfe
Voyageur vérifié
10/10 Excellent
Olivia, Suisse
15 avr. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Olivia
10/10 Excellent
Nath & Fred
27 oct. 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nath & Fred
10/10 Excellent
Bernard
24 oct. 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super appartement!
Bernard
10/10 Excellent
bernard
31 mai 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bernard
10/10 Excellent
Hélène, Repentigny, QC
19 déc. 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Crystal Palms à St.Petersburg Floride
Hélène
10/10 Excellent
Martine, iS7RE
19 août 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
appartement très spacieux et confortable
Martine
8/10 Bien
David, France
4 août 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très confortable
David
10/10 Excellent
Voyageur vérifié
26 août 2010
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Treasure Island Crystal Palm Beach Resort
Voyageur vérifié
10/10 Excellent
véronique
1 sept. 2009
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tres bonne surprise
véronique
8/10 Bien
KIM
Voyage en famille
3 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
KIM
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
Michael, Minneapolis
Voyage en famille
27 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 29 avr. 2024
Michael, thank you for your feedback. It's regrettable to learn that you didn't receive the VIP wine and that you had to experience the inconvenience of the elevator situation. Similarly, we're sorry for the disturbance due to the fire alarm. Rest assured, these concerns will be passed on to our team to ensure better service for the future. We hope you will consider us again and that next time, your stay is more enjoyable.
10/10 Excellent
David, Sydney
Voyage en famille, Voyage en groupe
25 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
David
Séjour de 6 nuits en avril 2024
Réponse de Customer Service le 26 avr. 2024
David, it's delightful to hear you had such a pleasant experience staying with us at Crystal Palms Beach Resort time and again. We take pride in our top-notch facilities, prime location, and excellent room maintenance. We look forward to welcoming you back soon for more wonderful beach-side memories.
10/10 Excellent
scott
Voyage en famille
9 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
scott
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 11 avr. 2024
Scott, thank you for staying at Crystal Palms Beach Resort and taking the time to share your experience. It's great to hear you appreciated our prime location and noticed our commitment to cleanliness. In regard to your comment about the shower, we aim to excel in all areas of cleanliness and have taken note of your feedback. We hope to welcome you back for an even better experience next time.
4/10 Médiocre
frank
7 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
frank
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 9 avr. 2024
We appreciate the feedback, Frank.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.
8/10 Bien
Brenda
Voyage en famille
31 mars 2024
Les points forts : Équipements
Les points faibles : Propreté
Brenda
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 1 avr. 2024
Brenda, we're glad to have had you at Crystal Palms Beach Resort. It's unfortunate that it seemed our location didn't meet your expectation of direct beach access. We also apologize for any disturbances during your stay. Your feedback is invaluable and will be taken into account. We hope to host you again, striving for a quiet and comfortable experience.
8/10 Bien
Tina
Voyage en famille
30 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Tina
Séjour de 6 nuits en mars 2024
Réponse de Customer Service le 1 avr. 2024
Tina, it's fantastic to hear that Crystal Palms Beach Resort provided a great value for your group and that you enjoyed the convenience of our location close to the beach, food, and shopping. We're glad that the three-bedroom arrangement worked well for you and that the pool area and our friendly team added positively to your experience. We have taken note of your suggestions for improvements, including adding more kitchen supplies and improving the seating in the TV room. We always strive to improve our guest experience, and your feedback is invaluable for this process. We're excited to be your choice in the future and we're looking forward to welcoming you back.
8/10 Bien
Teresa, Lyndhurst
21 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Teresa
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 23 mars 2024
Teresa, thank you for choosing Crystal Palms Beach Resort and sharing your rating. We're pleased to see that you had an enjoyable stay with us. We hope to welcome you back in the future for an even better experience.
10/10 Excellent
Lalita
17 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Lalita
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 19 mars 2024
Thank you for sharing, Lalita!At Crystal Palms Beach Resort, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
8/10 Bien
Kimberly, Wilkes Barre
Voyage en couple
4 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kimberly
Séjour de 4 nuits en février 2024
Réponse de Customer Service le 6 mars 2024
Kimberly, it's great to hear that you enjoyed your stay at the Crystal Palms Beach Resort. We're pleased your visit was seamless from start to finish. We hope to provide another wonderful experience should you come our way again soon.
6/10 Satisfaisant
Jeffrey C., Fort Wayne
Voyage en couple
17 févr. 2024
Les points faibles : Propreté et équipements
Jeffrey C.
Séjour de 14 nuits en février 2024
Réponse de Customer Service le 24 févr. 2024
Jeffrey C, it's apparent that the interactions with our team members at Crystal Palms Beach Resort made a positive impression on you. Thank you for sharing this feedback, we strive to provide a welcoming environment for all our guests. We look forward to delivering an even better experience on your next visit.
10/10 Excellent
Regina, St Johns
8 févr. 2024
Regina
Séjour de 12 nuits en janvier 2024
Réponse de Customer Service le 22 mars 2024
Regina, thank you for choosing Crystal Palms Beach Resort and taking the time to rate us. We're pleased to see that your stay was an enjoyable experience. We hope to have the opportunity to welcome you once again in the future.
10/10 Excellent
brian
Voyage en couple
3 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
brian
Séjour de 3 nuits en janvier 2024
Réponse de Customer Service le 4 févr. 2024
Brian, it's delightful to hear that you had such an enjoyable time at Crystal Palms Beach Resort. We can't wait to welcome you back for another lovely stay. Safe travels until then.
10/10 Excellent
David
Voyage en couple
31 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
David
Séjour de 16 nuits en janvier 2024
Réponse de Customer Service le 1 févr. 2024
David, we're thrilled to learn that your stay at Crystal Palms Beach Resort was a pleasant one. It's fantastic to hear that our team members left a positive impression on you. We hope to welcome you back soon for another enjoyable stay.
8/10 Bien
Danielle
Voyage en famille
29 janv. 2024
Les points faibles : Propreté
Great location and space, friendly service
Danielle
Séjour de 4 nuits en janvier 2024
Réponse de Customer Service le 29 janv. 2024
Danielle, it's lovely to learn that you appreciated Crystal Palms Beach Resort's fantastic location, convenient amenities, and friendly team members. We're concerned about your remarks regarding cleanliness, it's crucial to us and our guests. Typically, our spotless condos, including the floors, are always ready for our visitors. We'll be sure to review your experience with the team to avoid such oversights in the future. Your generous understanding of the value of our location and space is appreciated, and we aim to make your next visit even more enjoyable.
4/10 Médiocre
Devyn
27 janv. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Devyn
Réponse de Customer Service le 29 janv. 2024
Devyn, we apologize for the inconvenience you encountered during your stay related to unwanted guests of the insect variety and issues with room security. The comfort and satisfaction of our guests remain our top priority, and it seems we did not meet these expectations on your visit. Please rest assured that we continuously conduct pest control measures and are addressing the door lock issue that you mentioned. We value your feedback and hope for an opportunity to give you a better experience in the future.
10/10 Excellent
Joseph
Voyage en famille
26 janv. 2024
Les points forts : Propreté et confort de la chambre
Joseph
Séjour de 3 nuits en janvier 2024
Réponse de Customer Service le 28 janv. 2024
Thank you for the amazing rating, Joseph!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Crystal Palms Beach Resort soon!Thanks again for leaving your feedback!
10/10 Excellent
beth
Voyage en couple
25 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
beth
Séjour de 5 nuits en janvier 2024
Réponse de Customer Service le 27 janv. 2024
Beth, thank you for your wonderful review. We're pleased to hear that you appreciated our warm team members and enjoyed the friendly atmosphere at Crystal Palms Beach Resort. It's encouraging to know you found the minor issues with the kitchen and hot tub manageable and believe our team responded effectively. We can't wait for your return visit.
8/10 Bien
Max
Voyage en famille
22 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Max
Séjour de 7 nuits en janvier 2024
Réponse de Customer Service le 22 janv. 2024
Max, thank you for sharing your views about your stay at the Crystal Palms Beach Resort. It's wonderful to know our updated decor and fresh paint appealed to you. Your feedback regarding the furniture and bathroom amenities is noted and will be taken into consideration. We always strive to enhance our guest's experience. We anticipate your next stay with us.
6/10 Satisfaisant
Daniel
Voyage en famille
21 janv. 2024
Les points faibles : Propreté
Daniel
Séjour de 2 nuits en janvier 2024
Réponse de Customer Service le 22 janv. 2024
Daniel, it's regrettable to hear about any cleanliness and aesthetic concerns during your stay. Your feedback is vital and will be looked into for future improvements. On the bright side, we're glad you found the room comfortable and appreciated the scenic view as well as our close proximity to local eateries and establishments. Thank you for sharing your experience.
8/10 Bien
Paul
20 janv. 2024
Les points forts : Propreté et confort de la chambre
Nice rooms/location
Paul
Séjour de 4 nuits en janvier 2024
Réponse de Customer Service le 20 janv. 2024
Paul, it's wonderful to hear that you've enjoyed your stay at Crystal Palms Beach Resort, and that you've found our location to be ideal. We're glad that the cleanliness, comfortable rooms, and spacious patio added to your experience. Regarding the noise levels, we appreciate your patience and will look into ways to better our guest experience in that matter. Your willingness to return is truly the best compliment we can receive. We look forward to welcoming you back for an even better experience in the future.
10/10 Excellent
Adam
Voyage en famille
16 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Adam
Séjour de 6 nuits en janvier 2024
Réponse de Customer Service le 17 janv. 2024
Adam, it's wonderful to hear that you found our team members at Crystal Palms Beach Resort to be incredibly helpful and that you had an enjoyable time with us. We are delighted that the roomy suite made you feel comfortable and relaxed. It's our goal to make you feel at home every time you stay with us. We look forward to welcoming you back for another fun-filled visit in the future.
8/10 Bien
Paul
Voyage en famille
13 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Paul
Séjour de 3 nuits en janvier 2024
Réponse de Customer Service le 14 janv. 2024
Thank you for the 4-star rating, Paul!We are delighted to see that you had a wonderful time at Crystal Palms Beach Resort. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!
10/10 Excellent
Victoria
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie, Voyage en couple
10 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Victoria
Séjour de 2 nuits en janvier 2024
Réponse de Customer Service le 13 janv. 2024
Victoria, it's wonderful to hear that you appreciated the pristine environment at Crystal Palms Beach Resort. Our team of professionals strives to maintain privacy and we're glad that this enhanced your stay. We're thrilled you had an enjoyable experience and we look forward to the opportunity to welcome you back.
10/10 Excellent
Norbert
Voyage en famille
8 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Norbert
Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 13 janv. 2024
Norbert, your wonderful review of Crystal Palms Beach Resort certainly puts a smile on our faces. Knowing that you appreciated our spacious layout, as well as the convenient location near the beach and local amenities, truly warms our hearts. More importantly, the feeling of safety you experienced brings us immense joy. We're pleased to hear that you had a lovely stay and enjoyed the stunning white sand beaches. Looking forward to welcoming you back for another enjoyable stay.
10/10 Excellent
Christina
Voyage en famille avec de jeunes enfants, Voyage en famille
6 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Christina
Séjour de 2 nuits en janvier 2024
Réponse de Customer Service le 13 janv. 2024
Christina, it's great to see that you had such a wonderful stay at Crystal Palms Beach Resort. We appreciate your high-rating and hope to have the pleasure of providing you with another superb experience in the future.
2/10 Horrible
Brandon
3 janv. 2024
Brandon
Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 9 janv. 2024
Brandon, it's unfortunate to learn that your recent stay didn't meet your expectations. We continually strive to improve our guest experiences and appreciate your feedback. Your input is invaluable to us and we hope to have another opportunity to deliver a more satisfying stay.
8/10 Bien
Ricky, Bend
31 déc. 2023
Ricky
Séjour de 3 nuits en décembre 2023
Réponse de Customer Service le 13 janv. 2024
Ricky, it's great to know you had a positive experience at Crystal Palms Beach Resort. We appreciate your feedback and the time you took to rate us. We hope to have the opportunity to welcome you back in the future.