Avis
8,6
Excellent
9,0/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en couple
15 déc. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2021
Réponse de General Manager le 17 déc. 2021
Dear Francis,
Here at The Don CeSar, we love to impress, and we're thrilled you enjoyed our charming ambiance and prime location! Your happiness will always be our pleasure, so we hope you'll choose to stay with us anytime your travels bring you to St. Pete Beach!
Thomas Fraher – General Manager.
10/10 Excellent
Margaret
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Margaret
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Margaret,It was such a pleasure to welcome you to The Don CeSar! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your perfect rating, and we hope to welcome you back on your next visit to St. Pete Beach.Barbara Readey – General Manager.
8/10 Bien
James
Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 20 mai 2024
Dear James,Thank you for the lovely review. We're glad you enjoyed the delicious food and attentive poolside service. Please come see us again the next time you're in the area.Barbara Readey – General Manager.
8/10 Bien
Elaine
Voyage en famille
15 mai 2024
Les points forts : Propreté
Elaine
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Elaine,It was an honor to host you at The Don CeSar. We take pride in delivering welcoming hospitality and immaculate accommodations, so we're delighted to read your review. Please join us again for another memorable experience!Barbara Readey – General Manager.
10/10 Excellent
Brad
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brad
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 15 mai 2024
Dear Brad,Thank you for sharing your comments with us. We are happy to know that you appreciated our historic and peaceful atmosphere, as well as our attentive staff members. It was a pleasure serving you, and we hope to see you again soon! Barbara Readey – General Manager.
8/10 Bien
Andrew
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andrew
Séjour de 1 nuit en mai 2024
10/10 Excellent
Ala, Kansas City
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ala
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 12 mai 2024
Dear Ala,Thank you so much for your perfect rating! We are delighted you thoroughly enjoyed your stay at The Don CeSar, and we hope to have the pleasure of your company again soon.Barbara Readey – General Manager.
10/10 Excellent
Ala, Kansas City
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ala
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 12 mai 2024
Dear Ala,It was such a pleasure to welcome you to The Don CeSar! Thank you for your review and for giving us a perfect rating. We are delighted you thoroughly enjoyed your recent experience, and we hope to welcome you back on your next visit to St. Pete Beach.Barbara Readey – General Manager.
8/10 Bien
Kelly
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kelly
Séjour de 3 nuits en avril 2024
4/10 Médiocre
Shelly, Poplar Bluff
Voyage en couple
5 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shelly
Séjour de 3 nuits en mai 2024
Réponse de JMancuso -- Assistant Front Office Manager le 6 mai 2024
Good Afternoon Shelly,Thank you for your message. I am sorry to see that you had some troubles during you most recent stay. We are bringing your thoughts to the appropriate departments so they may be appropriately addressed. I apologize if the 200.00 incidental hold was not properly explained to you. That was not charged and will come off your bill based off of what you actually ended up charging. I hope you are well and were able to enjoy your time out on our white sand beaches.Yours in Hospitality,Jessica M
10/10 Excellent
Paul
Voyage en groupe
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 3 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 6 mai 2024
Good Afternoon Paul,Thank you for your 5 out of 5 star review from your recent stay! We are thrilled to have been able to host you on our white sand beaches and at the Pink Palace! Looking forward to the day wherer we can welcome you back to our historic property!Yours in Hospitality,Jessica M
6/10 Satisfaisant
Ronald
4 mai 2024
Les points forts : Propreté et personnel et service
Ronald
Séjour de 2 nuits en avril 2024
Réponse de 6307301898 le 6 mai 2024
Ronald,I am sorry to see that you experienced some difficulties during your stay. At the very least, I hope you were able to enjoy some peace out on our white sand beaches. Thank you for your review and I hope we have the opportunity to host you once more and show you how spectacular the Pink Palace is!Yours in Hospitality,Jessica M
10/10 Excellent
Cyrus G.
Voyage en famille
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cyrus G.
Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 3 mai 2024
Cyrus,Thank you for your 5 out of 5 star review from your recent stay. We are thrilled to see you had a great time out at the Pink Palace and hope we welcome you back again soon!Yours in Hospitality,Jessica M
10/10 Excellent
Sophie
3 mai 2024
Sophie
Séjour de 3 nuits en avril 2024
10/10 Excellent
Amanda
Voyage en famille avec de jeunes enfants, Voyage en famille
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amanda
Séjour de 7 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 3 mai 2024
Amanda, Thank you for your 5 out of 5 star review -- we are so glad you had a great time out at the Pink Palace and we hope to welcome you back again!Yours in Hospitality,Jessica M
10/10 Excellent
Zachary
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zachary
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 2 mai 2024
Dear Zachary,Thank you for your rating. We are honored to know you enjoyed your stay with us. Thank you for choosing The Don CeSar, and we look forward to welcoming you back soon.Barbara Readey – General Manager.
10/10 Excellent
Lisa
28 avr. 2024
Lisa
Séjour de 2 nuits en avril 2024
10/10 Excellent
Lester, Lakeland
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lester
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 12 mai 2024
Dear Lester,Thank you so much for choosing to stay with us at The Don CeSar. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. It is always a pleasure to receive guest feedback, and we thank you for highlighting our wonderful service. We also appreciate your feedback on where we could improve. A great stay is always our goal, and we cannot achieve this unless we hear what our guests want to make their stay even better. It is our hope we see you again soon. It was a pleasure hosting you.Barbara Readey – General Manager.
10/10 Excellent
Darlene Marie, Farmingdale
24 avr. 2024
Darlene Marie
Séjour de 2 nuits en avril 2024
10/10 Excellent
Joseph
24 avr. 2024
Joseph
Séjour de 2 nuits en avril 2024
10/10 Excellent
Hillary
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hillary
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 25 avr. 2024
Dear Hillary,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay at The Don CeSar.Barbara Readey – General Manager.
10/10 Excellent
Janet
Voyage en famille
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Janet
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 27 avr. 2024
Dear Janet,At The Don CeSar, we work hard to provide a fun, relaxing environment for guests of all ages, and we are so pleased to hear we were able to deliver that experience to you and your family. We will be sure to pass your compliments on to the team, and we look forward to welcoming you back for another refreshing stay.Barbara Readey – General Manager.
8/10 Bien
Andrew
Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 2 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Andrew,Thank you for your 4 out of 5 star review from your most recent stay! We will pass along your comments regarding the bathroom fixtures to our Engineering team. We are happy to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M
10/10 Excellent
Michael
22 avr. 2024
Michael
Séjour de 2 nuits en février 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Michael,Thank you for your 5 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M
8/10 Bien
ROBERT
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ROBERT
Séjour de 6 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Robert,Thank you for your 4 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M
8/10 Bien
Dennis, Luxemburg
Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dennis
Séjour de 7 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Dennis,Thank you for your 4 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M
6/10 Satisfaisant
Lawrence
Voyage en groupe
20 avr. 2024
Les points forts : Propreté
Lawrence
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 23 avr. 2024
Dear Lawrence,Thank you for your recent stay with us. Our goal is to provide each guest with an amazing experience at a great value. Please accept our apologies for any disappointment in our accommodations, amenities, and the service you received during your visit. We will use your feedback to continually improve upon our guests' experience. Our ideal location on the beach is just one of the many benefits of staying with us, and we are happy to hear that Maritana's service met your expectations. It would be wonderful to see you again should your travels bring you back to the area. Barbara Readey – General Manager.
10/10 Excellent
William L.
19 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William L.
Séjour de 3 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
WIlliam,Thank you for your 5 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M
10/10 Excellent
Erin
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Erin
Séjour de 4 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 23 avr. 2024
Erin,Thank you for your 5 out of 5 star review from your most recent stay! We are thrilled to see you had a great time with us at the Pink Palace and hope to welcome you back soon!Yours in Hospitality,Jessica M
10/10 Excellent
Antonio
Voyage en famille
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Antonio
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 18 avr. 2024
Dear Antonio,Thank you for your review and for giving us a perfect rating. It was such a pleasure welcoming you to The Don CeSar, and we are delighted you thoroughly enjoyed your experience. Take care, and know we'd be thrilled to welcome you back anytime you visit St. Pete Beach.Barbara Readey – General Manager.
10/10 Excellent
Giselle
15 avr. 2024
Giselle
Séjour de 1 nuit en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 6 mai 2024
Good Afternoon Giselle,Thank you for your 5 out of 5 star review from your recent stay! We are thrilled you had a wonderful time here at the Pink Palace and look forward to welcoming you again soon!Yours in Hospitality,Jessica M
10/10 Excellent
Vikki
Voyage en groupe
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vikki
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Vikki, We're thrilled to hear that you loved our property, especially the pool area and our attentive staff. Your satisfaction motivates us to continue to uphold our standards of amazing service. We can't wait to welcome you back for another unforgettable experience.Barbara Readey – General Manager.
8/10 Bien
Laurie, St. Petersburg
15 avr. 2024
Laurie
Séjour de 2 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 6 mai 2024
Good Afternoon Laurie,Thank you for your 4 out of 5 star review from your recent stay! We are thrilled you had a wonderful time here at the Pink Palace and look forward to welcoming you again soon!Yours in Hospitality,Jessica M
10/10 Excellent
Nathalia
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nathalia
Séjour de 2 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 6 mai 2024
Good Afternoon Nathalia,Thank you for your 5 out of 5 star review from your recent stay! We are thrilled to have been able to host you on our white sand beaches and at the Pink Palace! Looking forward to the day wherer we can welcome you back to our historic property!Yours in Hospitality,Jessica M
2/10 Horrible
Catherine
12 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Catherine
Séjour de 2 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 13 avr. 2024
Good Morning Catherine,I am sorry to see that your stay was not up to expectations. Should you wish to reach out to the hotel directly to have a conversation on what we might be able to be better at, I am happy to speak with you.Yours in Hospitality,Jessica M.
10/10 Excellent
Lauren
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lauren
Séjour de 1 nuit en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 3 mai 2024
Lauren, Thank you for your 5 out of 5 star review -- we are so glad you had a great time out at the Pink Palace and we hope to welcome you back again!Yours in Hospitality,Jessica M
8/10 Bien
Cristina
Voyage en famille avec de jeunes enfants
11 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Cristina
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Cristina,It was a privilege to host you at The Don CeSar. Our team is delighted you had a wonderful stay with us on beautiful St. Pete Beach. We hope to create more memories with you soon!Barbara Readey – General Manager.
10/10 Excellent
Tiffany
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tiffany
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Tiffany,Thank you for being our guest recently. It is wonderful to know you had an enjoyable experience, and we appreciate you mentioning our delicious offerings and fantastic amenities. Should your travels bring you back to St. Pete Beach in the future, we hope you will join us at The Don CeSar again!Barbara Readey – General Manager.
8/10 Bien
SCOTT
10 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
SCOTT
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Scott,Thank you for choosing The Don CeSar and for taking a moment to provide your review. While we are delighted that you appreciated the beauty of our property, we regret that aspects of your dining experiences with us did not meet expectations. Your feedback is valuable, and we will certainly share your concerns with the appropriate department to ensure improvements. Nevertheless, it was our pleasure to host you, and we look forward to welcoming you and your wife back again in the future.Barbara Readey – General Manager
8/10 Bien
Stephanie
Voyage en famille
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephanie
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Stephanie,Thank you for taking the time to leave us a review. While we are happy to hear you enjoyed our beautiful property, we regret that our service missed the mark on this occasion. Your comment has been noted and will be discussed with the appropriate team members. We hope to have the opportunity to provide you with a stay that better reflects our high standards of service in the future.Barbara Readey – General Manager.
8/10 Bien
laura
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
laura
Séjour de 3 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 13 avr. 2024
Good Morning Laura,Thank you for your 4 out of 5 star review of your recent stay! We are thrilled you had a blast out on our white sand beaches and Pink Palace -- hope to see you back with us for another stay!Cheers,Jessica M
10/10 Excellent
Taylor
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Taylor
Séjour de 2 nuits en avril 2024
Réponse de JMancuso -- Assistant Front Office Manager le 13 avr. 2024
Good Morning Taylor,Thank you for your 5 out of 5 star review of your recent stay! We are thrilled you had a blast out on our white sand beaches and Pink Palace -- hope to see you back with us for another stay!Cheers,Jessica M
10/10 Excellent
Kent
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kent
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 10 avr. 2024
Dear Kent,Now there's a review that's going to make the day of every team member at The Don CeSar. We are honored to be your favorite hotel anywhere and look forward to welcoming you back for many more memorable visits.Barbara Readey – General Manager.
10/10 Excellent
Dan
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dan
Séjour de 7 nuits en mars 2024
Réponse de General Manager le 5 avr. 2024
Dear Dan,Thank you for your compliments on our beautiful property. We're glad you had a relaxing visit, and we look forward to seeing you again at The Don CeSar!Barbara Readey – General Manager.
10/10 Excellent
Halina
3 avr. 2024
Halina
Séjour de 5 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 26 avr. 2024
Halina,Thank you for your 5 out of 5 star review of your recent stay! We arre thrilled you had a wonderful time here at The Pink Palace!We look forward to welcoming you again soon!Yours in Hospitality,Jessica M
8/10 Bien
Tanya
Voyage en famille
3 avr. 2024
Tanya
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 5 avr. 2024
Dear Tanya,Thank you for choosing to stay with us at The Don CeSar. Our goal is to provide every guest with a wonderful experience, and we're thrilled you were able to take advantage of our beautiful location. If there was anything we could have done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back in the future.Barbara Readey – General Manager.
2/10 Horrible
Alexandra
Voyage en famille
1 avr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Alexandra
Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 2 avr. 2024
Dear Alexandra,Thank you for your recent thoughts about your stay with us. While we love to see all the good that comes in, it is just as important to know when and how we missed the mark. I'm sorry the rooms were not up to your expecations. I do hope that we will once again be able to welcome you to our historic Pink Palace and you will be able to see just how we shine!Yours in Hospitality,Jessica M
10/10 Excellent
Robert F Davis
Voyage en famille
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Robert F Davis
Séjour de 1 nuit en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 2 avr. 2024
Robert,Thank you for your 5 out of 5 star rating! We are thrilled to see you had such a wonderful time at our iconic property!We hope to welcome you again in the future to our white sand beaches!Yours in Hospitality,Jessica M
10/10 Excellent
Maria
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maria
Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 2 avr. 2024
Maria,Thank you for your 5 out of 5 star review! We are thrilled to see that you had an excellent time here at the Pink Palace -- we look forward to welcoming you back to our white sand beaches soon!Yours in Hospitality,Jessica M
10/10 Excellent
Litsa
Voyage en famille avec de jeunes enfants
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Litsa
Séjour de 2 nuits en mars 2024
Réponse de JMancuso -- Assistant Front Office Manager le 2 avr. 2024
Litsa,Thank you for your 5 out of 5 star review! We are thrilled to see that you had an excellent time here at the Pink Palace -- we look forward to welcoming you back to our white sand beaches soon!Yours in Hospitality,Jessica M