Suite Junior, vue lac | Literie hypoallergénique, couette en duvet d'oie, minibar

Avis sur Schweizerhof Swiss Quality Hotel

4 out of 5
Schweizerhof Swiss Quality Hotel
Via Dal Bagn 54, St. Moritz, GR

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 163 avis sur 246." "
Note des voyageurs de 8 (Bien), d’après 67 avis sur 246." "
Note des voyageurs de 6 (Satisfaisant), d’après 11 avis sur 246." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 246." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 246." "

9,6/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Anne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good
Séjour de 1 nuit en mai 2023
Réponse de Hotel Schweizerhof St. Moritz le 27 juil. 2023
Dear Anne Thank you very much for your positive feedback. It is nice to hear that you were completely satisfied with you stay with us. We would look forward to welcoming you back soon.Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Rita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Week-end prolongé en couple.
Parfait. Merci !
Séjour de 2 nuits en avril 2022

10/10 Excellent

MOUNA

Séjour de 3 nuits en avril 2021

8/10 Bien

Etienne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2020

10/10 Excellent

Natalia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2018

8/10 Bien

Laurent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

François

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très belle adresse
Très bel hôtel parfaitement situé, vue magnifique sur le lac de St. Moritz et les sommets environnants. Accueil chaleureux (on m'a fait visiter ma chambre), surclassement offert, mini-bar inclus... Le buffet du petit déjeuner propose des produits locaux ou faits maison (fromage de chèvre, viande séchée, pâtisseries, jus d'orange fraîchement pressé) malgré un serveur un peu apathique. En prime on vous offre une bouteille d'eau pour votre voyage de retour. Pas de doute, j'y reviendrai.

10/10 Excellent

Sylvie, haute savoie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
confort et services apréciables
chambres impeccable, lits confortables , hôtel de classe

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

George

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Noisy location on the mountain side (room 210)….but convenient area of town. TV in room didn’t work. Modern weight scale in bathroom didn’t work. There isn’t a pool. Shower head kept falling off it’s mount.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Carole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024

10/10 Excellent

Brian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay
Réponse de Hotel Schweizerhof St. Moritz le 17 févr. 2024
Dear BrianThank you for your feedback regarding your stay at the Hotel Schweizerhof. We are pleased to hear that you were completely satisfied and look forward to welcoming you again in the future.Kind regards, Flaminia Dingler, Director

6/10 Satisfaisant

Yoshihiro

Voyage d’affaires
Séjour de 3 nuits en janvier 2024

10/10 Excellent

ELENA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Schweizerhof St. Moritz le 17 févr. 2024
Dear ELENAThank you for your feedback regarding your stay at the Hotel Schweizerhof. We are pleased to hear that you were completely satisfied and look forward to welcoming you again in the future.Kind regards, Flaminia Dingler, Director

10/10 Excellent

Abril

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Es un hotel con una excelente ubicación todo excelente
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Schweizerhof St. Moritz le 17 févr. 2024
Dear AbrilThank you so much for your kind feedback.We are very happy to hear that you found your stay and our service as well as the central location excellent. It is nice to hear that were able to meet your expectations.Thank you for choosing our hotel and for taking the time to share your positive feedback. We look forward to welcoming you again in the future. Kind regards, Flaminia Dingler, Director

10/10 Excellent

Sean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was great!
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Schweizerhof St. Moritz le 17 févr. 2024
Dear Sean Thank you so much for your positive review! We are very happy to hear that you found your stay and our service excellent. Your kind words mean a lot to us, and it is incredibly rewarding to know that we were able to meet your expectations.Thank you for choosing our hotel and for taking the time to share your positive feedback. We look forward to welcoming you again in the future. Kind regards, Flaminia Dingler, Director

10/10 Excellent

ALICIA ESTHER

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente!
Séjour de 1 nuit en décembre 2023

10/10 Excellent

CHEUK HIM

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and helpful staff
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Roland

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gutes solides Hotel
Gutes solides Hotel mit grossen Zimmern
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Willy

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect hotel in the centre of St Moritz
Séjour de 1 nuit en octobre 2023

10/10 Excellent

jon, ENSENADA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a one day stay, wish it could have been a week. Hotel amenities were good, several eating places, Nice upper deck and very close to everything in St Moritz. Look to coming back in the near future.

8/10 Bien

Jürg

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Steven

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to train station with beautiful view of the lake and mountains. Easy walking with lovely stores to meander in. One day in St Moritz not enough - decided definitely to return for our level of easy hiking.
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Schweizerhof St. Moritz le 7 oct. 2023
Dear StevenThank you for your wonderful review! We are delighted to hear that you enjoyed your stay, particularly our proximity to the train station and the beautiful views of the lake and Engadine Mountains. St. Moritz is indeed a captivating destination with its charming stores and picturesque surroundings. It is great to hear that you are considering a return visit, there is so much more to explore and experience here. We would be so pleased to welcome you back for a longer stay! Kind regards from the sunny St. Moritz, Murielle FüllemannReservations Agent Hotel Schweizerhof St. Moritz

10/10 Excellent

meifang, Newton

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shuttle bus pick up and drop off from train station. Staffs are friendly and helpful. The view from my room and restaurant are very good. Rooftop Terrence is great for relax.
Réponse de Hotel Schweizerhof St. Moritz le 2 oct. 2023
Dear meifang Thank you for taking the time to share your opinion about your stay! We are delighted to hear that you had a positive experience and it is great to know that the free transfer service was convenient for your transportation needs. Our friendly and helpful staff are always here to assist you and make your stay as comfortable as possible. We are also happy that you enjoyed the beautiful view from your room and the restaurant. And we agree, our rooftop terrace is indeed a fantastic spot for relaxation, offering a tranquil atmosphere and a chance to unwind while taking in the surroundings. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Yuki

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
少し長めの休暇
ベルニナ急行に乗るため途中3泊し、大変快適に過ごす事ができました。中心地にあり、バス停も近く便利です。サンモリッツ駅からは坂道ですが、長い長いエスカレーターがあり、出口からすぐのところにホテルがあります。荷物があっても大丈夫です。あいにく雨の日もあり、ゴンドラは利用しませんでしたが、有名なカフェやショップも多くのんびり過ごしました。景色は最高です。 館内のカジュアルレストランの『ポキ丼』は苦笑。。米の炊き方を教えたいです。 朝食は申し分ないです。
部屋からの夕暮れの景色
駅からの長いエスカレーター
ホテルは広場前
ホテル近くのバス停の時刻表。定刻通り。
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Schweizerhof St. Moritz le 1 oct. 2023
Dear Yuki Thanks for your review! We are very pleased to hear that you enjoyed your stay with us. Our central location and vicinity to the bus stop are indeed convenient for exploring the beauties of St. Moritz. We understand that the incline from the station can be challenging for guests with luggage, but it is good to know that the escalator and our proximity to the exit helped. It is nice to hear that our Restaurant Acla convinced you with the "Poke Bowl". Thank you for staying with us. We hope to welcome you again in the future!Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Wei

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is one of best hotels we have stayed in Switzerland. Nice facilities and good size of room. The bed was good. The room was very quiet. The location is excellent and next to bus stations and about 10 minutes walk to St Moritz train station or 4 minutes to train station if taking bus which is 1 minute walk from the hotel. The breakfast was also very good and we liked it. The hotel has two restaurants. One opens 11 am and another one opens at 7 pm. We liked the one opens at 11 am that has many options of pizza and others. Only thing we did not like was we were charged 3 CHF for taped water.
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Schweizerhof St. Moritz le 1 oct. 2023
Dear Wei Thank you for taking the time to share your opinion of our hotel with this great review. We are very happy to hear that you had such a positive experience during your stay with us in Switzerland. It is great to know that you found our facilities impressive and your room comfortable, quiet, and well-appointed. We are also pleased to hear that you enjoyed our Schweizerhof Breakfast and the dining options available at our restaurants. Regarding the charge for bottled water, we apologize for any inconvenience this may have caused. We will review our policies to ensure that such charges are clearly communicated to our guests in the future. We hope that you had a memorable time in St. Moritz, and if your travels bring you back to the area, we would be delighted to welcome you again. Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, confort de la chambre
Unterdurchschnittliches Hotel
Dieses Hotel hat seine besten Tage eindeutig hinter sich. Die Zimmer sind altmodisch, klein, muffig und nicht sauber. Das Frühstücksbuffet ist lieblos präsentiert und das Personal extrem unfreundlich.
Séjour de 5 nuits en septembre 2023
Réponse de Flaminia Dingler le 29 sept. 2023
Sehr geehrter Herr SieberWir bedauern zutiefst, von Ihrer enttäuschenden Erfahrung in unserem Hotel zu hören. Ihr Feedback trifft aber auch auf Verwunderung, da sowohl das Frühstücksbuffet als auch die ausserordentliche Freundlichkeit unserer Mitarbeiter besonders oft positiv in Bewertungen erwähnt werden.Wir setzen uns stets hohe Standards in Bezug auf Sauberkeit und Gastfreundschaft, und es ist bedauerlich, dass wir Ihre Erwartungen nicht erfüllt haben. Es ist ausserdem sehr schade, dass Sie während Ihres 5-tägigen Aufenthalts die Problematiken nicht persönlich angesprochen haben. Wir hätten uns selbstverständlich um eine gute Lösung bemüht. Wir werden Ihr Feedback ernsthaft prüfen und die erforderlichen Schritte unternehmen, um sicherzustellen, dass wir auch zukünftig unserem hohen Standard gerecht werden.Wir würden uns freuen, Sie wieder bei uns begrüssen zu dürfen, um Ihnen zu zeigen, dass Ihr letzter Aufenthalt eine Ausnahme war. Freundliche GrüsseFlaminia Dingler, Direktorin

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elevator was small
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Schweizerhof St. Moritz le 1 oct. 2023
Dear David Thank you very much for your stay with us as well as your feedback. We understand that the size of the elevator may have been a concern for you during your stay and would like to apologize for that but hope, that you could enjoy your stay in general. We would be glad to welcome you at another time again! Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

6/10 Satisfaisant

Mary-Lynn

Voyage en couple
Les points forts : Propreté et personnel et service
The room was very basic. Not nearly as nice as the Schweizerhof in Zurich and Lucerne. Average at best. We were glad that we had booked only one night. A lot of construction in the area. We did enjoy a nice walk around the lake.
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Schweizerhof St. Moritz le 1 oct. 2023
Dear Mary-LynnThank you for taking the time to share your feedback on your recent stay with us. We are sorry to hear that your experience at our hotel did not meet your expectations, especially in comparison to other properties you have stayed at. We apologize for any inconvenience caused by the construction in the area, which can sometimes affect the overall experience. We appreciate your understanding in this matter. On a positive note, we are delighted to hear that you enjoyed a nice walk around the lake. The natural beauty of the surroundings is one of the highlights of our location, and we are glad you had the opportunity to explore it. We value your feedback and will take your comments into consideration as we continuously strive to improve our services. We hope to be able to welcome you again in the future and to get the chance to convince you from our hotel.Kind regards, Yvonne Lauff Reservation ManagerHotel Schweizerhof St. Moritz

8/10 Bien

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Hotel Schweizerhof St. Moritz le 12 sept. 2023
Dear Thomas Thank you for your great feedback about your stay with us and for having taken the time to share your experience! We are pleased to hear that we were able to completely inspire you and would be pleased to welcome you soon again!Kind mountain regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Augusto Arellano

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place and location
Séjour de 2 nuits en août 2023
Réponse de Hotel Schweizerhof St. Moritz le 12 sept. 2023
Dear Augusto ArellanoThank you for your great feedback about your stay with us. We are pleased to hear that we were able to completely inspire you and that you were especially happy with our central location. We would be pleased to welcome you soon again!Kind regards from the sunny St. Moritz, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

8/10 Bien

Gidon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff. They would do anything to make you comfortable and welcomed. Rooms are small but clean with good bed. Adequate shower/bathroom.
Séjour de 2 nuits en août 2023
Réponse de Hotel Schweizerhof St. Moritz le 12 sept. 2023
Dear Gidon Thank you for your great feedback about your stay with us as well as for sharing your enthusiasm about the Schweizerhof Hotel. We are pleased to hear that you especially appreciated our staff as well as your comfortable room. Our guests’ satisfaction is what motivates our team to keep on providing outstanding service. We would be pleased to welcome you soon again!Kind mountain regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Hotel Schweizerhof St. Moritz le 12 sept. 2023
Dear guest Thank you for your great feedback about your stay with us. We are pleased to read that we were able to completely inspire you. We would be pleased to welcome you soon again!Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alles okay Kann ich weiterempfehlen
Séjour de 1 nuit en août 2023
Réponse de Hotel Schweizerhof St. Moritz le 10 août 2023
Lieber Thomas Vielen Dank für Ihre tolle Rückmeldung und die Begeisterung, die Sie unserem Hotel entgegenbringen! Es freut uns sehr zu hören, dass Sie rundum zufrieden waren. Wir würden uns freuen, Sie bald wieder bei uns begrüssen zu dürfen. Herzliche Grüsse aus dem sonnigen St. Moritz, Murielle FüllemannReservations Agent Hotel Schweizerhof St. Moritz

10/10 Excellent

ROBERTA

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This find was a wonderful surprise. It is beautiful and sits up high with wonderful lake and Mountain Views. Staff was excellent. Breakfast included was best we have experienced to date on this trip. Transportation from train is provided. If ever in area again, will choose this property.
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Schweizerhof St. Moritz le 2 août 2023
Dear Roberta We are delighted to read that you enjoyed your stay with us and thank you for having taken the time to share your experiences! We are pleased that you particularly enjoyed the fantastic view of Lake St. Moritz as well as the mountains from one of our panoramic rooms - in a very central location in the middle of St. Moritz village! We are also pleased that you appreciated the helpfulness of our staff, our Schweizerhof Breakfast Buffet, and the complimentary transfer service. Come back soon! We are looking forward to welcoming you again!Kind regards, Yvonne LauffReservation Manager Hotel Schweizerhof St. Moritz

6/10 Satisfaisant

Marietta

Voyage en couple
Les points forts : Propreté et personnel et service
Property itself is not more than 3 or 3.5 star. This is very good but average hotel. I will not consider it 4 or 5 star by any means.
Séjour de 2 nuits en juillet 2023
Réponse de Hotel Schweizerhof St. Moritz le 1 août 2023
Dear MariettaWe highly appreciate that you took precious time to let us know your opinion about our service performance. We regret that we did not fulfill your expectations, our maximum aim is that the clients leave happy. Please be sure that we will take care of your review and will consider how we can improve our services. We hope for a second chance to convince you of our service.Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Freddy, Harrison

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
While no fault of the hotel, since the windows needed to be open to provide any cooling, there was often loud street noise in the middle of the night.
Séjour de 2 nuits en juillet 2023
Réponse de Hotel Schweizerhof St. Moritz le 25 juil. 2023
Dear FreddyWe highly appreciate that you took precious time to let us know your opinion about your stay with us.We are very sorry that you were disturbed by street noise during the night. For your next stay, we recommend that you contact us to ensure that we can meet your needs and offer you a room on a higher floor or facing south. We would be happy to review the options so that you can fully enjoy your stay with us.We look forward to welcoming you again someday.Kind regardsYvonne LauffReservation Manager Hotel Schweizerhof St. Moritz

8/10 Bien

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We had a wonderful stay. The room had a beautiful view of the lake. The floors were a bit creaky, but the room was large and comfortable. We walked up from the train station. The walk was a pretty steep, uphill trek. If you have any health or mobility issues, I would take transportation up to the hotel.
Séjour de 1 nuit en juin 2023
Réponse de Hotel Schweizerhof St. Moritz le 22 juil. 2023
Dear Jennifer We highly appreciate that you took precious time to let us know your opinion about our service performance and that you particularly enjoyed the room with the stunning view about the Lake St. Moritz. It is always nice to hear when guests go home satisfied and with great memories. We would be pleased to welcome you soon again!Kind regards form the sunny St. Moritz, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

8/10 Bien

Souroosh, Laguna Niguel

Les points forts : Propreté
The room was small even though we were told we were upgraded. The staff were very friendly and nice. The breakfast buffet was amazing. Clean and well maintained lobby area.
Séjour de 1 nuit en juin 2023
Réponse de Hotel Schweizerhof St. Moritz le 15 juil. 2023
Dear Souroosh We highly appreciate that you took precious time to let us know your opinion about your stay and our service performance. Our guests’ satisfaction is what motivates our team to keep on providing outstanding service. Thank you, that you especially appreciated the friendliness of our staff. We are also pleased to hear that you were delighted with the Schweizerhof Breakfast Buffet with its selection of various regional delicacies. We sincerely apologise for your experience regarding the room and that we could not make you happy with it. Please be sure that we will take care of your comments and will consider how we can improve our services. Nevertheless, we are happy to see that you generally enjoyed your stay with us, and we would be delighted to welcoming you soon again. Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Lira

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent location, great lake views from our balcony and terrace on the top floor, fabulous breakfast with lots of choices, and convenient complimentary van pick up/drop of at the train station! We loved it.
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Schweizerhof St. Moritz le 13 juil. 2023
Dear LiraThank you very much for your excellent review! It is a big pleasure for us to hear that you enjoyed your stay to the fullest, particularly the location with the fantastic view of Lake St. Moritz from one of our panoramic rooms - in a very central location in the middle of St. Moritz village as well as the Schweizerhof Breakfast Buffet and the complimentary transfer service. It is feedback like yours that motivates us to constantly improve our performance and inspire our guests. We would be pleased to welcome you soon again! Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

2/10 Horrible

Mami, ashiya

Séjour de 2 nuits en juin 2023
Réponse de Hotel Schweizerhof St. Moritz le 25 juil. 2023
Dear MamiWe highly appreciate that you took precious time to let us know your opinion about our service performance.It is a pity that we do not have the opportunity to know about your negative experience and did not have the chance to improve your stay with us. We would be happy to hear what we could have done better during your stay.Kind regardsYvonne LauffReservation Manager

6/10 Satisfaisant

Joyce

Les points forts : Propreté et personnel et service
Ok
Furniture is dated and rooms are small and noisy from the outside & no air conditioning. Staff was terrific but we will not return
Séjour de 2 nuits en juin 2023
Réponse de Hotel Schweizerhof St. Moritz le 12 juil. 2023
Dear JoyceWe highly appreciate that you took precious time to let us know your opinion about your stay at the Hotel Schweizerhof. We are very pleased to hear that you were satisfied with the service provided by our staff. On the other hand, we are sorry to hear that you were disappointed with the room, the furniture, and the noise. Please be sure that we will take care of your proposals and will consider how we can improve our services. We wish you all the best and send our best mountain greetings from St. Moritz,Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Lynds

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great position above the lake and in the town. Easy to get to from the train station. The Italian restaurant was nice and breakfast was good in a beautiful room. Mini bar worked well and included.
Séjour de 4 nuits en juin 2023
Réponse de Hotel Schweizerhof St. Moritz le 12 juil. 2023
Dear LyndsThank you for your great feedback about your stay with us and for the detailed comments about the central location with the breathtaking view about the Lake St. Moritz and the village, our Restaurant Acla, the complimentary minibar as well as the Schweizerhof Breakfast Buffet. Our Schweizerhof Breakfast Buffet is very popular, and it is always nice to hear that our clients appreciate the big variety of regional products. It is feedback like yours that motivates us to constantly improve our performance and inspire our guests. We would be pleased to welcome you soon again!Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Bjarte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023
Réponse de Hotel Schweizerhof St. Moritz le 25 juil. 2023
Dear BjarteThank you very much for your excellent review about your stay with us.We look forward to welcoming you again someday.Kind regardsYvonne LauffReservation Manager

10/10 Excellent

KEITH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Phenomenal, perfect even, stay in St. Moritz
This is the first time we had stayed at a Schweizerhof hotel. It was faultless, perfect even. The front desk staff were unbelievably helpful and accommodating. Michaela especially. This was an early summer stay in June and not all funiculars or lifts/gondolas were open for the summer season. We were pointed in the right direction to go to Diavolezza 2978 as this had just opened. We would never have known otherwise. It was a fantastic day thanks to Michaela's suggestion. The atmosphere everywhere was first class and professional, including complimentary mini bars, frequently replenished. My wife is insisting we stay at Schweitzerhof hotels in future where it is a viable option as a result.
Séjour de 2 nuits en juin 2023
Réponse de Hotel Schweizerhof St. Moritz le 12 juil. 2023
Dear Keith Thank you very much for your excellent feedback! We are delighted to read that you enjoyed your stay with us to the fullest and thank you for having taken the time to share your experiences! We are happy to pass on the feedback to the whole team and especially to Michaela. Our guests’ satisfaction is what motivates our team to keep on providing outstanding service. Come back soon! We would be pleased to welcome you soon again! Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

C-G

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Hotel Schweizerhof St. Moritz le 25 juil. 2023
Dear C-GThank you very much for your excellent review about your stay with us.We look forward to welcoming you again someday.Kind regardsYvonne LauffReservation Manager

10/10 Excellent

JEANNE, astoria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Near all restaurants and attractions. Accommodating staff, nice breakfast with huge selections.
Séjour de 1 nuit en mai 2023
Réponse de Hotel Schweizerhof St. Moritz le 12 juil. 2023
Dear JeanneThank you for sharing your enthusiasm about the Schweizerhof Hotel! We are pleased to hear that you enjoyed your stay, especially due to the many restaurants and attractions, our staff and the Schweizerhof Breakfast Buffet. We would be pleased to welcome you soon again! Kind regards from St. Moritz, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Raylene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This hotel was exceptional, the only fault was the pillows were too soft.
Séjour de 1 nuit en mai 2023
Réponse de Hotel Schweizerhof St. Moritz le 12 juil. 2023
Dear RayleneWe are delighted to read that you enjoyed your stay with us and thank you for having taken the time to share your experiences! It is a pleasure to hear that you found the hotel exceptional. Our biggest goal is that guests are satisfied and go home with fond memories. For your next stay, we recommend contacting our reception or housekeeping team directly, so that they can provide you with another pillow. We hope to see you soon back at the Hotel Schweizerhof! Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

8/10 Bien

adina

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Hotel Schweizerhof St. Moritz le 25 juil. 2023
Dear adinaWe highly appreciate that you took precious time to let us know your opinion about our service performance.We would be happy to hear what we could have done better during your stay.Kind regardsYvonne LauffReservation Manager

10/10 Excellent

Christine, Berkeley

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great property. Staff is really helpful and the rooms are comfortable. Good food options.
Séjour de 1 nuit en mai 2023
Réponse de Hotel Schweizerhof St. Moritz le 12 juil. 2023
Dear Christine Thank you very much for your excellent review about your stay with us! We are pleased to hear that our helpful staff, the comfortable rooms, and the variety of dining options have made your holidays enjoyable and relaxing. It is feedback like yours that motivates us to constantly improve our performance and inspire our guests. We would be happy to welcome you soon again!Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz