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Avis sur Residence Inn by Marriott St. Louis Chesterfield

3 out of 5
Residence Inn by Marriott St. Louis Chesterfield
16875 NORTH OUTER 40 ROAD, Chesterfield, MO

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 94 avis sur 114." "
Note des voyageurs de 8 (Bien), d’après 15 avis sur 114." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 114." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 114." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 114." "

9,8/10

Propreté

9,8/10

Personnel et service

9,8/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,8/10

Écoresponsabilité

Avis

10/10 Excellent

Kellie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff were very friendly
Séjour de 1 nuit en mai 2024

10/10 Excellent

Amelia

Voyage en famille
The room was like an apartment it was super nice and perfect for family with 2 adults 2 kids. The basketball court was super cool and pool very nice and clean! Breakfast had a good variety of options and was yummy and hot!
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Cody

Voyage en couple
Les points faibles : Personnel et service
The shower head is like a pressure washer. Worst shower ive ever had.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice, big rooms! We love staying there when we’re seeing a concert at The Factory. Great area to spend the day and all within walking distance.
Séjour de 1 nuit en février 2024

4/10 Médiocre

Karen

Séjour de 3 nuits en février 2024

10/10 Excellent

Rochelle

Séjour de 1 nuit en février 2024

10/10 Excellent

Thomas, Columbia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

shaun

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect if you like dim lights
Everything about the place was perfect. We came for a concert at the factory. It was close enough to walk if you want to but we did choose to drive. My only complaint was that the room was very dimly lit. I know it's a style choice but at least give me a bright light in the bathroom so I can see to do my makeup.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Tyler

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good size clean room. An ok bed. Only complaint is the shower is one of those with just a glass half wall and water splashes out all over the floor. Had to use way more towels than need to dry up the floor
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Tina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was excellent and I would highly recommend it to everyone.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

RUSSELL

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great property with friendly staff. Right next door to top golf! Great biking and hiking trails adjacent to the property.
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Benjamin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Surprisingly Impressive
The hotel is really nice. Location was close to event. Breakfast food and dining area was huge and clean. Surprisingly Impressive!
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Dawn

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very helpful with our pet.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Dylan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked that it was a short walk from everything we wanted to do around the hotel.
Séjour de 1 nuit en octobre 2023
Réponse de Ayesha le 4 oct. 2023
Hi Dylan,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Best Regards,

8/10 Bien

Johnathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Ayesha le 25 sept. 2023
Hi Johnathan,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Best Regards

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice place. Very clean. Breakfast was good. Bed could have been more comfortable, but was not bad.
Séjour de 1 nuit en septembre 2023
Réponse de Ayesha le 7 sept. 2023
Hi Jeff,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.

10/10 Excellent

Devon

Séjour de 1 nuit en août 2023
Réponse de Ayesha le 31 août 2023
Dear Devon, I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Best Regards

10/10 Excellent

Tammy

Les points forts : Propreté
Séjour de 1 nuit en août 2023
Réponse de Ayesha le 11 août 2023
Hi Tammy,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

8/10 Bien

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay
Hotel was clean. Carpets could’ve been vacuumed better, especially in the hallways. But room was spacious, comfortable, and clean. Breakfast was pretty good with good options. I would stay again.
Séjour de 1 nuit en août 2023
Réponse de Ayesha le 7 août 2023
Hi Andrew,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Best Regards

10/10 Excellent

Cassie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de Ayesha le 3 août 2023
I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Best Regards

10/10 Excellent

Leann

Séjour de 1 nuit en juillet 2023
Réponse de Ayesha le 7 août 2023
Hi,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Go to hotel in Chesterfield
What a fantastic place - very comfortable room - great amenities especially the pool and fitness center - excellent breakfast ( really enjoyed the daily fresh fruit!) Felt welcome by the staff all week!
Séjour de 9 nuits en juillet 2023
Réponse de Ayesha le 12 juil. 2023
Hi James,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

8/10 Bien

HYUN AE

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Ayesha le 12 juil. 2023
Hi Hyun,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

6/10 Satisfaisant

Daria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall seemed clean and renovated. Breakfast was very good, one of the best we’ve had in a hotel. However, my family got a room with a sofa, and the sofa mattress was awful- mattress springs are just getting into your back when you lie down on it - very-very uncomfortable. The check-in process took a while, and there was a big bug in the room when we arrived.
Séjour de 1 nuit en juillet 2023
Réponse de Ayesha le 3 juil. 2023
I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Best Regards

10/10 Excellent

Cy

Great time in St. Louis
The service was great. Very accommodating
Séjour de 1 nuit en juin 2023
Réponse de Ayesha le 26 juin 2023
Hello,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excellent

Toni

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Ayesha le 26 juin 2023
Hi Toni,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excellent

Sarah

Séjour de 1 nuit en juin 2023
Réponse de Ayesha le 19 juin 2023
Hi Sarah,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.

10/10 Excellent

sebastien

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Ayesha le 19 juin 2023
Hi Sebastien,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.

10/10 Excellent

Donald R

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice clean room. Very spacious. Quiet.
Séjour de 2 nuits en mai 2023
Réponse de Ayesha le 19 juin 2023
Hi Donald,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.

10/10 Excellent

Becky

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Ayesha le 19 juin 2023
Hi Becky,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.

10/10 Excellent

Sheila

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
N/A
Séjour de 1 nuit en mai 2023
Réponse de Ayesha le 19 juin 2023
Hi Sheila,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.

10/10 Excellent

Geoff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Ayesha le 19 juin 2023
Hi Geoff,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.

10/10 Excellent

Jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Large room
Séjour de 1 nuit en mai 2023

10/10 Excellent

Mark

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023
Réponse de Ayesha le 24 avr. 2023
Hi Mark,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

8/10 Bien

Julia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice and Comfortable
It was fine. There were a few issues with the room but the staff was polite, friendly, and attentive. The hotel is clean and comfortable. Breakfast had a nice variety. All good.
Séjour de 1 nuit en avril 2023
Réponse de Ayesha le 20 avr. 2023
Hi Julia, I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide.I hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excellent

Ann, Mendon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful hotel! Clean and fresh looking. Front desk staff were very friendly
Séjour de 1 nuit en avril 2023
Réponse de Ayesha le 20 avr. 2023
Hi Ann,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excellent

Darren

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and pleasant with plenty of towels.
Séjour de 1 nuit en avril 2023
Réponse de Ayesha le 20 avr. 2023
Hi Darren,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excellent

Judith

Clean. Functional kitchen and work space. Good breakfast!
Séjour de 6 nuits en mars 2023
Réponse de Ayesha le 20 avr. 2023
Hi Judith,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excellent

Kari

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2023
Réponse de Ayesha le 20 avr. 2023
Hi Kari,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Ayesha le 20 avr. 2023
Hi,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.

10/10 Excellent

Dylan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy walk to The Factory Venue. Top Golf is right next door. The hotel was very Clean and the Staff was Super Friendly and check in was fast and easy. Is a very nice hotel with plenty to do in the hotel as well. Nice fire pit on the patio to sit around and enjoy the night time
Séjour de 1 nuit en mars 2023
Réponse de Ayesha le 20 avr. 2023
Hi Dylan,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excellent

Karen

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Ayesha le 20 avr. 2023
Hi Karen,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excellent

Todd

Séjour de 1 nuit en mars 2023
Réponse de Ayesha le 20 avr. 2023
Hi Todd,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excellent

Blanca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Ayesha le 7 mars 2023
Hi Blanca,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excellent

Justin

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked that it's next door to Top Golf and Main Event. Didn't like that the pool room didn't have a jacuzzi.
Séjour de 1 nuit en février 2023
Réponse de Ayesha le 27 févr. 2023
Dear Justin, I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

8/10 Bien

Tobey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good, dependable place to stay. Clean, good service. Mattress was average, but slept fine. I’d stay again.
Séjour de 3 nuits en février 2023
Réponse de Ayesha le 21 févr. 2023
Hi Tobey,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excellent

Cori

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023
Réponse de Ayesha le 20 févr. 2023
Hi Cori,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excellent

Kejuan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about it was nice
Séjour de 1 nuit en février 2023
Réponse de Ayesha le 21 févr. 2023
Hi Kejuan,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards