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Avis sur Hampton Inn St. Charles St. Peters

2.5 out of 5
Hampton Inn St. Charles St. Peters
3720 W Clay St, St. Charles, MO

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 465 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 286 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 131 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 69 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 50 avis sur 1001." "

8,6/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

2/10 Horrible

Sameh

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bugs smells bad dirty towels Ans bathrooms dirty human hair in the bathroom
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Richard

Les points forts : Propreté
Séjour de 2 nuits en mai 2024

2/10 Horrible

Myrna

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Inconvenience in checking in room. Moved to the 3rd room before acceptable. Bugs were spotted around window & light fixtures.
Séjour de 2 nuits en mai 2024

4/10 Médiocre

MARLENE

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
They didn't give me what I needed badly. Couldn't more around in the room Couldn't take a shower are use the bathroom.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Excellent

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place to stay
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Bien

Dale

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Bien

Bruce

Les points faibles : Infrastructures et conditions de l’hébergement
Missing remote, broken toilet, phone no cord to it just sitting there, some room lights inop Called desk from cell phone, said he would take care of it, no response glad I just stayed the night, lady at the breakfast bar sweet as could be 5 stars for her
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 16 mai 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Allen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Excellent

Deborah

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a very nice day. It was a little bit expensive, but it was worth it.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 10 mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Theodore

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
We travel a lot & typically don't know where we will stop & rest & find a place last minute. This property met our expectations. Staff was friendly & accomodating of pets/service animals, which was refreshing. Breakfast was great too. I would recommend.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 7 mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Bien

Mike, Chana

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our check-in was easy and very friendly. The room was clean and comfortable, and there are several dining options within one mile of the hotel. My only concern is the room was pretty noisy due to interstate traffic and the rooftop unit above our 4th floor room.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 7 mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Nicole

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 7 mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Kevin

Séjour de 1 nuit en avril 2024
Réponse de General Manager le 7 mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

ROBERT

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was impressed with everything
Séjour de 1 nuit en février 2024
Réponse de General Manager le 3 mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

2/10 Horrible

Katie

Séjour de 1 nuit en avril 2024
Réponse de General Manager le 20 mai 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Excellent

candi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Na
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 30 avr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 Satisfaisant

Larry

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Property was fine. Problem was I could hear the woman next door as if she was right in my room. Wasn't her fault. She wasn't raising her voice or doing anything inappropriate, I guess the walls were just that thin. I was in 431. Also there was no place to sit at breakfast and I have Parkinson's, so was forced to skip that. Way too overpriced for what I got. But the staff was wonderful
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

6/10 Satisfaisant

Gary

Voyage en famille
Les points forts : Personnel et service
Dated room. A/C wasn’t working properly. TV remote didn’t work half of the time. USB charger didn’t work.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

6/10 Satisfaisant

Keith

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice property. Beginning to show some age. Overall…satisfied.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Bien

Virginia

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No issues with our stay.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

10/10 Excellent

Brenda

Les points forts : Équipements
Awesome
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

10/10 Excellent

Tina, Woodinville

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was great.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

8/10 Bien

Sandra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pretty reasonably priced
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

6/10 Satisfaisant

nandakumar

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements
Bathroom door needs a lock Toilet won’t flush well
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 10 avr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

4/10 Médiocre

Joshua, Belleville

Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement
Tired facility, needs a refresh. Doesn't compare to most other Hampton properties. Staff, while courteous, had difficulty managing the reservetion details and double charged my card.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 27 mars 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

2/10 Horrible

Laura

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 15 avr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

8/10 Bien

Diana

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Room was nice. lots of restaurants across the highway 1 mile away. Expected better internet for the price of this hotel. Lack of ease as to how to upgrade to work quality internet. Nightmare disconnects when trying to work from the room using a teams meeting disconnected repeatedly. I didnt think i would need to call ahead about this matter. Manager was unreachable about this issue. Could have had instructions in the room if you need to work from your room. I just assumed that for the price of this room this was not going to be a problem. i inquired about it the night before my meeting and got no help or instructions.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 18 mars 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4/10 Médiocre

Jonathan

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté
The carpet in the hotel room appeared it wasn't vacuumed in days. My socks were dirty after walking around in my room. There were many long hairs in the bathroom and embedded in the towels. The shower drain took a long time to drain and I couldn't finish the shower without the bathtub filling up with water.
Réponse de General Manager le 18 mars 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

2/10 Horrible

Adam

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 10 avr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

10/10 Excellent

Gregory

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was clean& parking was great check in was smooth & checkout was excellent
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 4 mars 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

8/10 Bien

Layton, Acworth

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Safe, clean and convenient location
Séjour de 2 nuits en février 2024
Réponse de General Manager le 4 mars 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

10/10 Excellent

Regina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, nice breakfast. Good for 1 night passing through.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 23 févr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

10/10 Excellent

Gregory

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything from check in to my stay there& check out was great& breakfast was good& ladies working in breakfast area was excellent.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 20 févr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

8/10 Bien

Megan

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de General Manager le 20 févr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

4/10 Médiocre

Daniel

Voyage en famille, Voyage d’affaires
Les points faibles : Personnel et service
Really very poor management. Really no one in charge. Check in...there were those that wanted a refund. Others were on wait b/c no cleaned rooms, including us. Now in their defense...they had been full the night before and some of Housekeeping did not show up. The two ladies in the Breakfast area should have retired at least five years ago. Old!!! Need fresh energy! Plus, I heard out of this...out of that! Maintenance in the rooms is needed...simple fixes like taking a screw driver and fix loose screws. Toilet seat loose; Faucet loose; Hanging hook loose; Towel holder loose; Really the place has good bones and just plain needs a manager with a bit of energy...and power.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 19 févr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

2/10 Horrible

Daniel

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Did not honor my Expedia booking when I went to check-in. Said they had no availability. No other explanation was given. Would never book at this Hampton Inn and may never book at any Hampton Inn in the future.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 19 févr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

4/10 Médiocre

Nancy

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disappointing stay
We arrived at 7 PM and we had no room ready for us. I reserved a two queen bedroom and was given a one queen bed with a rollout bed are comforter had a burn hole in it. Our toilet was clogged and the lights in the room did not all work.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 19 févr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

10/10 Excellent

Marilyn

Séjour de 1 nuit en février 2024
Réponse de General Manager le 25 mars 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

10/10 Excellent

Charles

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay very much no issues at all.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 10 févr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

8/10 Bien

Timothy

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Room was dirty stuff on floor and bed was not comfortable.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 10 févr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

6/10 Satisfaisant

Richard

Voyage en famille, Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We picked this hotel because it had a hot tub, but when we checked in we were tild that the hot tub has been down for some time now and dont know when it would be fixed. I wish the website stated that because we wouldve never stayed there. When we arrived they assigned us to a dirty room but it was fixed without an issue. For being a hotel by hilton, it felt more of a motel then a hotel. Staff was nice and friendly just the property was not what we expected.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 8 févr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

6/10 Satisfaisant

Shannon

Voyage en famille
Needs some deep cleaning and better repairs
Réponse de General Manager le 1 févr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

6/10 Satisfaisant

Brandon

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 31 janv. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

10/10 Excellent

Alice

Great place! Clean and up to date!
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 29 janv. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

2/10 Horrible

Ronald

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
No hot water or conditioner in shower. Air conditioner filters were clogged. Teenage girls running around at 2 am
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 29 janv. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

6/10 Satisfaisant

James

Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 27 janv. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

8/10 Bien

Cory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 23 janv. 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

6/10 Satisfaisant

Carl

Les points forts : Personnel et service
Needs to be refurbished. Shower control was stiff and didn’t shut off on first try. Toilet required multiple flushes to dispose of all waste. High fan setting on thermostat did not work.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 23 janv. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

10/10 Excellent

Gregory

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was excellent
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 15 janv. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager