Avis sur O2 Beach Club & Spa by Ocean Hotels - All Inclusive
O2 Beach Club & Spa by Ocean Hotels - All Inclusive
Dover Beach, St. Lawrence Gap, Christ Church
Avis
9,0
Merveilleux
9,6/10
Propreté
9,4/10
Personnel et service
8,8/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en famille, Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
10/10 Excellent
Latoria
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Latoria
Séjour de 4 nuits en février 2024
10/10 Excellent
Kayla
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kayla
Séjour de 4 nuits en avril 2024
6/10 Satisfaisant
Lamone, Parkville
Voyage en couple
28 avr. 2024
Les points forts : Propreté
Les points faibles : Équipements
Lamone
Séjour de 4 nuits en avril 2024
10/10 Excellent
Jennie
24 avr. 2024
Jennie
Séjour de 7 nuits en avril 2024
8/10 Bien
Mala
Voyage en famille
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mala
Séjour de 2 nuits en mars 2024
10/10 Excellent
David
Voyage en famille
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 7 nuits en mars 2024
10/10 Excellent
Andy
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andy
Séjour de 7 nuits en mars 2024
10/10 Excellent
Natasha
15 mars 2024
Natasha
Séjour de 5 nuits en mars 2024
2/10 Horrible
Lyn
Voyage en couple
26 févr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lyn
Séjour de 1 nuit en février 2024
Réponse de Christina Lord Guest Relations Manager le 21 mars 2024
Dear Lyn,Thank you for sharing your experience with us. We apologize for the inconvenience you faced during check-in and any shortcomings in our service. Your feedback is invaluable, and we will address these issues to improve our guest experience. We hope to have the opportunity to better serve you in the future.
10/10 Excellent
ROSE MARY
Voyage en famille
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous vacation
ROSE MARY
Séjour de 4 nuits en février 2024
Réponse de Christina Lord Guest Relations Manager le 21 mars 2024
Dear ROSE MARY,Thank you for your wonderful review! We're thrilled to hear that you had an amazing stay at O2 Beach Resort. It's fantastic to know that you found our staff superb and enjoyed the clean, safe, and paradisiacal atmosphere. We're delighted that you found our food to be fairly good, with Oro being your favorite. We appreciate your feedback and hope to welcome you back for another memorable stay soon!
8/10 Bien
Irina
Voyage en famille avec de jeunes enfants, Voyage en famille
22 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Irina
Séjour de 7 nuits en février 2024
Réponse de Christina Lord Guest Relations Manager le 21 mars 2024
Dear Irina,Thank you for your feedback! We're glad you enjoyed your stay at O2 Beach Resort. We hope to welcome you back soon!
10/10 Excellent
Leah
10 févr. 2024
Leah
Séjour de 4 nuits en février 2024
Réponse de Christina Lord Guest Relations Manager le 21 mars 2024
Dear Leah,Thank you for your feedback! We're glad you enjoyed your stay at O2 Beach Resort. We hope to welcome you back soon!
2/10 Horrible
Ruben
Voyage en couple
8 févr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ruben
Séjour de 6 nuits en février 2024
Réponse de Christina Lord le 12 févr. 2024
Dear Ruben,I apologize sincerely for the unpleasant experience at the 02 Beach Club. We are addressing the food poisoning incident. Your feedback is vital, and we're committed to improving. Thank you for your patience.
10/10 Excellent
Andrew
Voyage en famille, Voyage d’affaires
6 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 10 nuits en janvier 2024
Réponse de Christina Lord le 7 févr. 2024
Dear Andrew,Thank you for your kind words! We're thrilled to hear that Pierre and our team made your stay amazing. It would be our pleasure to welcome you back to our hidden gem in beautiful Barbados!
10/10 Excellent
Voyageur vérifié
6 févr. 2024
Voyageur vérifié
Séjour de 5 nuits en février 2024
Réponse de Christina Lord le 7 févr. 2024
Dear Anonymous,Thank you got your 10 out of 10 review.
6/10 Satisfaisant
candace
Voyage en groupe
24 janv. 2024
candace
Séjour de 3 nuits en janvier 2024
Réponse de Christina Lord le 2 févr. 2024
Dear Candace,We appreciate your feedback regarding the pool, hot tub, and restaurant availability. We apologize for any inconvenience and will address these concerns for improvement.
10/10 Excellent
Ghania
4 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ghania
Séjour de 5 nuits en décembre 2023
Réponse de Christina Lord le 17 janv. 2024
Dear Ghania,Thank you for your 5 star review.
10/10 Excellent
Juergen, Limburg
Voyage en famille
1 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Juergen
Séjour de 19 nuits en novembre 2023
Réponse de Christina Lord le 4 janv. 2024
Thank you very much for your kind words! We are delighted to hear that you had a perfect holiday with us and that everything met your expectations. Our team is dedicated to providing top-notch service, and it's wonderful to know that you appreciated the friendliness of our staff. The varied activities and the pleasant company of our hotel guests hopefully contributed to an unforgettable experience.It's great to hear that you enjoyed the Oro restaurant, especially the excellent selection of wines and delicious food. We always strive to offer our guests a diverse range of dishes in our various restaurants.Thank you for taking the time to share your positive experience. We hope to welcome you back soon to provide you with another memorable stay!
10/10 Excellent
Vanja
Voyage en famille
27 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vanja
Séjour de 4 nuits en novembre 2023
Réponse de Christina Lord Guest Relations Manager le 30 nov. 2023
Dear Vanja,Thank you for your wonderful review! We're thrilled to hear that you found our property amazing, and we're delighted that your room with a swim-up pool/patio exceeded expectations. We appreciate your feedback regarding activities, and we understand the preference for a quieter atmosphere. If there's anything specific you would like to see in terms of entertainment or activities, please let us know. We're always looking for ways to enhance our guests' experiences. We hope to welcome you back for another relaxing stay.
10/10 Excellent
Justin
Voyage en famille, Voyage en groupe
20 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Justin
Séjour de 7 nuits en octobre 2023
Réponse de Christina Lord Guest Relations Manager le 30 nov. 2023
Dear Justin,Thank you for the incredible 10-star review! We're thrilled to have exceeded your expectations.
10/10 Excellent
Jascinth Carlene
18 oct. 2023
Jascinth Carlene
Séjour de 6 nuits en octobre 2023
Réponse de Christina Lord Guest Relations Manager le 30 nov. 2023
Dear Jascinth Carlene,We greatly appreciate your outstanding 5-star review!
10/10 Excellent
DAMION E
14 oct. 2023
DAMION E
Séjour de 3 nuits en octobre 2023
Réponse de Christina Lord Guest Relations Manager le 30 nov. 2023
Dear Damion EIt's our goal to provide top-notch service, and we're delighted that we succeeded in making your stay enjoyable.
10/10 Excellent
Amandeep
Voyage d’affaires
10 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amandeep
Séjour de 2 nuits en octobre 2023
Réponse de Christina Lord Guest Relations Manager le 30 nov. 2023
Thank you for your kind words! We're delighted to hear that you found our property great, nice, and well-maintained. We appreciate your positive feedback and hope to welcome you back soon.
10/10 Excellent
Linda
Voyage en couple
2 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Linda
Séjour de 4 nuits en août 2023
Réponse de Christina Lord le 15 déc. 2023
Dear Linda,Thank you for sharing your positive experience with us! We're thrilled to hear that our food and service exceeded your expectations. It's wonderful to know that our staff's friendliness and enthusiasm made a positive impression on you. We apologize for any inconvenience with the towel supply, but we're glad to hear that our team promptly addressed your requests. It's great that you enjoyed the turn-down service and had a fantastic dining experience at Oro. We hope to have the pleasure of welcoming you back for another enjoyable stay.
10/10 Excellent
Linda
Voyage en couple
1 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Linda
Séjour de 1 nuit en août 2023
Réponse de Christina Lord le 15 déc. 2023
Dear Linda,Thank you for taking the time to share your feedback with us. We appreciate your input and take all comments seriously. Thank you once again for choosing O2 Beach Club and Spa, and we hope to welcome you back for an improved experience.
10/10 Excellent
pedro
29 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
pedro
Séjour de 5 nuits en août 2023
Réponse de Christina Lord Guest Relations Manager le 29 août 2023
Dear Pedro,Thank you for sharing your wonderful experience! We're thrilled to hear that you found the property fabulous, your modern room to your liking, and the view from it spectacular. We can't wait to welcome you back for another fantastic stay in the future!
8/10 Bien
Todd
27 août 2023
Todd
Séjour de 2 nuits en août 2023
Réponse de Christina Lord Guest Relations Manager le 30 nov. 2023
Dear Todd,We appreciate your review and are glad to hear that you had a positive experience overall.
10/10 Excellent
Jessica
21 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great getaway!
Jessica
Séjour de 4 nuits en août 2023
Réponse de Christina Lord Guest Relations Manager le 25 août 2023
Dear Jessica,We greatly appreciate your positive feedback! It's wonderful to hear that you found the resort layout fabulous and that you noticed the attention to detail in both the rooms and the service team – we take pride in providing a superb experience. We're delighted that the location was convenient for you and offered plenty of local activities. Thank you for your recommendation! We look forward to welcoming you back for another excellent stay in the future.
10/10 Excellent
darlene
Voyage en couple
20 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
darlene
Séjour de 3 nuits en août 2023
Réponse de Christina Lord Guest Relations Manager le 21 août 2023
Dear Darlene, We're thrilled to hear that you enjoyed your stay at our immaculate, relaxing, and peaceful location! It's wonderful to know that you found our staff to be super friendly. We can't wait to welcome you back on your next visit. Your kind words mean a lot to us, and we're committed to providing you with another exceptional experience. Thank you for your positive review!
10/10 Excellent
Nikki
13 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nikki
Séjour de 5 nuits en août 2023
Réponse de Christina Lord Guest Relations Manager le 17 août 2023
Dear Nikki,Thank you for your 5-star rating.
10/10 Excellent
Alexander
Voyage en couple
29 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alexander
Séjour de 3 nuits en juillet 2023
Réponse de Christina Lord Guest Relations Manager le 29 juil. 2023
Dear Alexander,We are grateful for your 5 star review. Thank you for sharing your amazing experience with the community. We are happy you had a great holiday at O2 Beach Club and Spa. We hope to welcome you in the near future.
10/10 Excellent
Rebecca
Voyage en famille
28 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rebecca
Séjour de 5 nuits en juillet 2023
Réponse de Christina Lord Guest Relations Manager le 28 juil. 2023
Dear Rebecca,Thank you for your 5 star review. We are happy you found the facilities clean and comfortable and your holiday was made memorable. Our staff delights in being of service to you and we do hope to welcome you in the near future.
10/10 Excellent
stephen
16 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
stephen
Séjour de 10 nuits en juillet 2023
Réponse de Guest Services le 17 juil. 2023
Thank you for your kind rating. We wish to see you again.
10/10 Excellent
Kahdi
3 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kahdi
Séjour de 3 nuits en juin 2023
Réponse de Christina Lord Guest Relations Manager le 3 juil. 2023
Dear Kahdi,We are grateful that you took the time out to leave us a review, it's much appreciated ,We value your loyalty and respect you for sharing your thoughts with us.We hope to see you again soon!
10/10 Excellent
Scott
2 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Scott
Séjour de 7 nuits en juin 2023
Réponse de Guest Services le 17 juil. 2023
Thank you for your kind rating. We wish to see you again.
10/10 Excellent
Doyinsola
2 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Doyinsola
Séjour de 4 nuits en juin 2023
Réponse de Guest Services le 17 juil. 2023
Thank you for your kind rating. We wish to see you again.
10/10 Excellent
Dexter Anthony, West Coast Demerara
Voyage en couple
19 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dexter Anthony
Séjour de 7 nuits en juin 2023
Réponse de Christina Lord Guest Relations Manager le 3 juil. 2023
Dear Dexter Anthony,We are grateful that you took the time out to leave us a review, it's much appreciated, I am thrilled to hear that you loved our ambiance and service, along with the quality and display of our cuisine. Our goal is to consistently exceed our guests' expectations, and it appears that we succeeded .We value your visit and hope to see you soon
10/10 Excellent
Marcia
Voyage d’affaires
6 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marcia
Séjour de 1 nuit en juin 2023
Réponse de Christina Lord Guest Relations Manager le 3 juil. 2023
Dear Marcia,Thank you so much for this 5-star review, We're delighted we could help, and we appreciate your nice words, Looking forward to welcoming you again
10/10 Excellent
Biswajit
Voyage en famille
5 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Biswajit
Séjour de 5 nuits en mai 2023
Réponse de Christina Lord Guest Relations Manager le 3 juil. 2023
Dear Biswajit,Thank you so much for this 5-star review. I am thrilled to hear that you loved our ambiance and service, along with the quality and display of our cuisine. Our goal is to consistently exceed our guests' expectations, and it appears that we succeeded. We’re sorry you had a less than favourable experience in certain areas .We do hope to welcome you back again very soon.
10/10 Excellent
Michael
23 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 7 nuits en mai 2023
Réponse de Christina Lord Guest Relations Manager le 24 mai 2023
Dear Michael,We are grateful got your review. Looking forward to welcoming you again!
8/10 Bien
Victoria
Voyage en famille avec de jeunes enfants
15 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Victoria
Séjour de 6 nuits en mai 2023
Réponse de Christina Lord Guest Relations Manager le 16 mai 2023
Dear Victoria,Thank you for your rating.
10/10 Excellent
Nicole
9 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very enjoyable stay!
Nicole
Séjour de 3 nuits en mai 2023
Réponse de Christina Lord Guest Relations Manager le 10 mai 2023
Dear Nicole,Thank you for your review. We love that you shared your wonderful photos of the beautiful views and cuisines with our community and that you had an enjoyable stay. We do hope to welcome you again very soon!
10/10 Excellent
Taylor
Voyage en famille
26 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Taylor
Séjour de 4 nuits en avril 2023
Réponse de Christina Lord Guest Relations Manager le 26 avr. 2023
Dear Taylor,Thank you so much for sharing your experience with us on Expedia. We're glad that you enjoyed the service, and we hope to see you again soon!
10/10 Excellent
Kelly
Voyage en famille
19 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kelly
Séjour de 7 nuits en mars 2023
Réponse de Christina Lord Guest Relations Manager le 20 mars 2023
Dear Kelly,Thank you so much for taking the time to leave us feedback. We are delighted that your holiday was made amazing at O2 Beach Club and Spa. We are happy you had a great experience with the team and enjoyed the delicious cuisine. We anticipate seeing you again soon!
10/10 Excellent
Nicola
Voyage en couple
17 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicola
Séjour de 4 nuits en mars 2023
Réponse de Christina Lord Guest Relations Manager le 17 mars 2023
Dear Nicola,Thank you for your 5 star review. We are happy you stay with us was delightful and that you enjoyed our cuisine and facilities. We do hope you return soon!
10/10 Excellent
Heather
Voyage en groupe
4 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heather
Séjour de 9 nuits en février 2023
Réponse de Christina Lord Guest Relations Manager le 5 mars 2023
Dear Heather,Thank you for your 5 star review. We are thrilled that you were satisfied with your all inclusive experience at O2 Beach Club and Spa. We hope to welcome you back very soon!
6/10 Satisfaisant
Nicola
Voyage en groupe
1 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicola
Séjour de 10 nuits en février 2023
Réponse de Christina Lord Guest Relations Manager le 2 mars 2023
Dear Nicola,We are happy that you loved out lovely suites. However, we are sorry you did not enjoy the music at the pool side. We were made aware of this matter while you were on property and did our best in assisting you, every moment of your holiday.
10/10 Excellent
Alicia
Voyage en groupe
5 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alicia
Séjour de 3 nuits en février 2023
Réponse de Christina Lord Guest Relations Manager le 5 févr. 2023
Dear Alicia,Thank you for you Post-stay review. We value you as our guests and are happy you had a great experience with us. We hope to welcome you back soon!
2/10 Horrible
Thomas
Voyage en famille avec de jeunes enfants, Voyage en famille
2 févr. 2023
Les points faibles : Personnel et service
Thomas
Séjour de 4 nuits en janvier 2023
Réponse de Christina Lord Guest Relations Manager le 2 févr. 2023
Dear Thomas Yancey,We are sorry that your expectations were not met. This is unfortunate, as we went above and beyond to grant you a better experience. It was clear that prior to you arrival that you intended to be purposely challenging and this spilled over into your holiday. We value all our guests. Very sorry for you disappointment.