Avis
8,2
Très bien
8,6/10
Propreté
8,6/10
Personnel et service
8,0/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
Voyage en groupe
28 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 14 nuits en janvier 2019
Réponse de Infinity le 1 févr. 2019
Merci pour cette belle critique.
Nous espérons que vous reviendrez avec nous.
8/10 Bien
olivier
8 mai 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
olivier
8/10 Bien
Evelyne, Fort de France
16 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un hôtel agréable au personnel sympathique
Evelyne
10/10 Excellent
Elisabeth, Paris
9 févr. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Je vous le conseille fortement
Elisabeth
6/10 Satisfaisant
LUC, LUXEMBOURG
2 févr. 2015
Parfait pour un voyage d'affaires !
LUC
8/10 Bien
Chris
3 janv. 2015
Les points forts : Propreté, personnel et service, confort de la chambre
Noël 2014 à St-Lawrence Gap
Chris
8/10 Bien
Voyageur vérifié
13 déc. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hotel
Voyageur vérifié
8/10 Bien
Dim, Martinique
8 juin 2014
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel accueillant, proche de la plage
Dim
6/10 Satisfaisant
Isabelle, Montréal canada
11 mai 2014
Quartier très animé surtout week-end .belle plage
Isabelle
6/10 Satisfaisant
David, Guadeloupe
5 mai 2014
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Petit hôtel correct
David
6/10 Satisfaisant
nico, martinique
24 févr. 2014
Les points forts : Propreté et personnel et service
Hôtel à dimension humaine
nico
10/10 Excellent
Daphne
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daphne
Séjour de 4 nuits en mai 2024
8/10 Bien
nancy
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nancy
Séjour de 5 nuits en mai 2024
6/10 Satisfaisant
Kirsten
12 mai 2024
Les points forts : Personnel et service
Kirsten
Séjour de 7 nuits en avril 2024
Réponse de Camille and the Guest Services Team le 13 mai 2024
Dear Kirsten, Thank you for taking the time to offer a review. We'd like an opportunity to speak with you further to discuss your stay and how we can make it more enjoyable! Looking forward to hearing from you! Warm regards, Front Desk Team
6/10 Satisfaisant
Rebecca Maria
6 mai 2024
Les points forts : Propreté
Rebecca Maria
Séjour de 4 nuits en mai 2024
Réponse de Camille and the Guest Services Team le 14 mai 2024
Dear Rebecca, Thank you for taking the time to offer a review; we appreciate your feedback!We are pleased to hear your stay was comfortable, and feel free to advise us on anything we can do going forward to make it even more relaxing and enjoyable for you. Looking forward to hearing from you! Warm regards, Front Desk Team
10/10 Excellent
Rochelle
2 mai 2024
Rochelle
Séjour de 7 nuits en avril 2024
6/10 Satisfaisant
Shannon
Voyage en famille
29 avr. 2024
Les points forts : Propreté et personnel et service
Shannon
Séjour de 4 nuits en mars 2024
Réponse de Camille and the Guest Services Team le 14 mai 2024
Dear Shannon, Thank you for taking the time to offer a review. It's great that you had a wonderful stay with us! We are sorry to hear of the noise issue that occurred, and have spoken to our neighbors regarding their loud entertainment. Once they pass the allotted time we do speak to the authorities regarding the disturbances. As our hotel closes in July, we wish you and yours the very best going forward, and thank you for being our guests! It was our pleasure to have you stay with us. Warm regards, Camille and the Front Desk Team
10/10 Excellent
Haleemah
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Haleemah
Séjour de 3 nuits en avril 2024
Réponse de Camille and the Guest Services Team le 14 mai 2024
Dear Haleemah, Thank you for taking the time to offer a review. It's great that you had a wonderful stay with us! We appreciate your feedback!We wish you and yours the very best going forward, and thank you for being our guests! Warm regards, Front Desk Team
10/10 Excellent
Michael
Voyage en couple
24 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Michael
Séjour de 5 nuits en avril 2024
Réponse de Krystal and the Reservations Team le 24 avr. 2024
Good evening MichaelThank you for staying with us at Infinity on the Beach and thank you for your honest review.We are so happy you enjoyed your stay and we will be sure to pass on the information to the rest of the team members.Warm regards,The Front Desk team
8/10 Bien
tanya
Voyage en couple
23 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
tanya
Séjour de 6 nuits en avril 2024
Réponse de Krystal and the Reservations Team le 24 avr. 2024
Good evening Tanya,Thank you for staying with us at Infinity on the Beach and thank you for your honest review.We will be sure to pass on the information to the relevant departments.Warm regards,The Front Desk team
10/10 Excellent
Melanie
21 avr. 2024
Melanie
Séjour de 4 nuits en avril 2024
Réponse de Camille and the Guest Services Team le 14 mai 2024
Dear Melanie, Thank you for taking the time to offer a review. It's great that you had a wonderful stay with us! We enjoyed offering our services to you!We wish you and yours the very best going forward, and thank you for being our guests! Warm regards, Front Desk Team
10/10 Excellent
Joshua
Voyage en couple
18 avr. 2024
Les points forts : Équipements
Joshua
Séjour de 3 nuits en avril 2024
Réponse de Reservations Team le 23 avr. 2024
Dear Joshua, Thank you for staying with us at Infinity on the Beach. We are so happy to hear that you enjoyed the stay, especially the location and our excellent staff! We will be sure to mention this review to our Management so those mentioned will also receive your feedback. As we approach our closure date in July, we wish you and yours a great year ahead. From all of us at Infinity on the Beach, all the best!Warm regards, Camille and the Front Desk Team
4/10 Médiocre
Kesh
18 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kesh
Séjour de 1 nuit en avril 2024
Réponse de Reservations Team le 23 avr. 2024
Dear Kesh, Thank you for staying with us at Infinity on the Beach. We appreciate the time you took to offer feedback. If you'd like to speak with us directly, with any queries or recommendations, please know we'd love to hear from you! As we approach our closure date in July, we'd also like to thank you for considering us and to wish you all the best!Warm regards, Camille and the Front Desk Team
8/10 Bien
Olga
17 avr. 2024
Les points forts : Propreté
Olga
Séjour de 6 nuits en avril 2024
Réponse de Reservations Team le 23 avr. 2024
Dear Olga, Thank you for staying with us at Infinity on the Beach. We are so happy to hear that you enjoyed the stay, especially the location and our excellent staff! We will be sure to review our room assessments (and check the sliding doors) so that everything will be more seamless. As we approach our closure date in July, we wish you and yours a great year ahead. From all of us at Infinity on the Beach, thank you for being our guests and truly all the best!Warm regards, Camille and the Front Desk Team
10/10 Excellent
Emma Valdevia
Voyage en couple
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emma Valdevia
Séjour de 7 nuits en avril 2024
Réponse de Reservations Team le 23 avr. 2024
Dear Emma, Thank you for staying with us at Infinity on the Beach. We are so happy to hear that you enjoyed the stay, especially the location and our excellent staff! It was our pleasure to serve you and yours, and as we approach our closure date in July, we wish but nothing for the best for you! From all of us at Infinity on the Beach, thank you for being our guests and truly all the best!Warm regards, Camille and the Front Desk Team
6/10 Satisfaisant
Byron
Voyage en couple
15 avr. 2024
Les points faibles : Équipements
Byron
Séjour de 7 nuits en avril 2024
Réponse de Reservations Team le 23 avr. 2024
Dear Byron, Thank you for this feedback; we appreciate the time you took to offer it. We are sorry to hear of your experience at the Restaurant. Thank you for making your feelings known. Hopefully before our closure in July, we'd have the opportunity to serve you in a timely manner at Sea Fans Beach Bar and Restaurant. As the Hotel's closure date approaches we wish for your and yours to have a great year ahead!From all of us at Infinity on the Beach, thank you for being our guests! Camille and the Guest Services Team
8/10 Bien
Milessa Demetria
Voyage en famille
8 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Milessa Demetria
Séjour de 2 nuits en avril 2024
Réponse de Reservations Team le 23 avr. 2024
Dear Milessa, Thank you for staying with us at Infinity on the Beach. We are so happy to receive this feedback from you! Thank you for taking the time to offer this review. Yes, our prime location offers great beach access that many guests appreciate; very glad this was to your liking. As we approach our closure date in July, we wish you and yours a great year ahead!From all of us at Infinity on the Beach, thank you for being our guests and truly all the best!Warm regards, Camille and the Front Desk Team
10/10 Excellent
Hemaxi
7 avr. 2024
Hemaxi
Séjour de 4 nuits en avril 2024
Réponse de Camille and the Guest Services Team le 14 mai 2024
Dear Hemaxi, Thank you for taking the time to offer a review. It's great that you had a wonderful stay with us! We enjoyed offering our services to you! We wish you and yours the very best going forward, and thank you for being our guests! Warm regards, Front Desk Team
8/10 Bien
Ryan
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ryan
Séjour de 1 nuit en avril 2024
Réponse de Reservations Team le 23 avr. 2024
Dear Fiona, Thank you for staying with us at Infinity on the Beach. We are so happy to receive this feedback from you! Thank you for taking the time to offer this review. As we approach our closure date in July, we wish you and yours a great year ahead!From all of us at Infinity on the Beach, thank you for being our guests and truly all the best!Warm regards, Camille and the Front Desk Team
10/10 Excellent
Nyima
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nyima
Séjour de 4 nuits en mars 2024
Réponse de Reservations Team le 23 avr. 2024
Dear Nyima, Thank you for staying with us at Infinity on the Beach. We are so happy to receive this feedback from you! Thank you for taking the time to offer this review. We had ordered new Beach Towels that hopefully will be more to your liking if you stay with us before our closure. As we approach our closure date in July, we wish you and yours a great year ahead!From all of us at Infinity on the Beach, thank you for being our guests and truly all the best!Warm regards, Camille and the Front Desk Team
2/10 Horrible
elizabeth
30 mars 2024
elizabeth
Séjour de 5 nuits en mars 2024
Réponse de Reservations Team le 23 avr. 2024
Dear Elizabeth, Thank you for staying with us at Infinity on the Beach. We appreciate the time you took to offer us feedback. We'd love the opportunity to discuss further what about your stay could have been better so that it would be more enjoyable.Also, as we approach our closure date in July, we wish you and yours a great year ahead! Thank you for considering us this year!Warm regards, Camille and the Front Desk Team
4/10 Médiocre
Eshwar I
Voyage en famille avec de jeunes enfants
26 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Eshwar I
Séjour de 3 nuits en mars 2024
Réponse de Reservations Team le 23 avr. 2024
Good day Eshwar, Thank you for this feedback; we appreciate the time you took to offer it. We are handing the property back over to it's owners, who are in charge of physical renovations and repairs to the entire property. Hopefully they will renovate the rooms soon. As we approach our closure date in July, we wish you and yours a great year ahead! From all of us at Infinity on the Beach, thank you for being our guests and truly all the best!Warm regards, The Front Desk Team
10/10 Excellent
Biancha
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Biancha
Séjour de 1 nuit en mars 2024
Réponse de Reservations Team le 23 avr. 2024
Dear Biancha, Thank you for this amazing review!We appreciate the time you took to offer it, and from all of us at Infinity on the Beach, we'd like to say it was our pleasure serving you and yours. As our closure date approaches, we hope you will remember your time at Infinity as a pleasurable one!All the best! Camille and the Guest Services Team
4/10 Médiocre
Philippe
Voyage d’affaires
25 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Philippe
Séjour de 1 nuit en mars 2024
Réponse de Reservations Team le 23 avr. 2024
Dear Philippe,Thank you for this review; we appreciate the time you took to offer it.Unfortunately we are unable to silence our neighbors, as they are by law allowed to have entertainment on their premises, and if they go over the allotted time allowed, we inform the proper police authorities so that it is stopped. As our closure date approaches in July, from all of us at Infinity on the Beach, we'd like to say it was our pleasure serving you and yours. Warm regards, Camille and the Guest Services Team
6/10 Satisfaisant
Michele
17 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Michele
Réponse de Reservations le 23 avr. 2024
Dear Michele,Thank you for this review; we appreciate the time you took to offer it.We apologize for the delay in services at our Restaurant. Once there are orders prior to yours, that will delay the service. Thank you for also understanding that in some cases four full meals will take more time than a portion of finger foods. We hope to better our service still, even as our closure date approaches in July. Your feedback will be used to ensure this. The upgrade was not ill intended, and we understand from your feedback that it was unwanted. We will be more careful when offering complimentary upgrades to larger rooms for stays. From all of us at Infinity on the Beach, we'd like to say it was our pleasure serving you and yours. Do have a great year ahead! Warm regards
8/10 Bien
Darren
Voyage en couple
13 mars 2024
Les points forts : Propreté, personnel et service, équipements
Darren
Séjour de 1 nuit en mars 2024
Réponse de Reservations Team le 23 avr. 2024
Dear Darren, Thank you for this feedback; we appreciate the time you took to offer it. As the Hotel's closure date approaches we wish for your and yours to have a great year ahead!From all of us at Infinity on the Beach, thank you for being our guests! All the best!Camille and the Guest Services Team
8/10 Bien
Douglas
Voyage en famille
23 févr. 2024
Les points forts : Personnel et service
Douglas
Séjour de 9 nuits en février 2024
Réponse de Reservations Team le 23 avr. 2024
Dear Douglas, Thank you for this feedback; we appreciate the time you took to offer it. As the Hotel's closure date approaches we wish for your and yours to have a great year ahead!From all of us at Infinity on the Beach, thank you for being our guests! All the best!Camille and the Guest Services Team
8/10 Bien
Merline
Voyage en couple
22 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Merline
Séjour de 7 nuits en février 2024
4/10 Médiocre
kathleen
Voyage en couple
16 févr. 2024
kathleen
Séjour de 3 nuits en février 2024
8/10 Bien
Edward
Voyage en couple
10 févr. 2024
Les points forts : Propreté et personnel et service
Edward
Séjour de 14 nuits en janvier 2024
10/10 Excellent
Maria
9 févr. 2024
Maria
Séjour de 1 nuit en février 2024
8/10 Bien
Steve, Saugus
Voyage en couple
7 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steve
Séjour de 4 nuits en février 2024
Réponse de Krystal and the Reservations Team le 8 févr. 2024
Good evening Steve,Thank you for staying with us at Infinity on the Beach.We are happy you enjoyed your stay and will be sure to pass on your feedback to Management.Please feel free to contact us regarding future stay dates.Warm Regards,
8/10 Bien
Nip
Voyage en couple
7 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nip
Séjour de 1 nuit en février 2024
Réponse de Krystal and the Reservations Team le 8 févr. 2024
Good evening,Thank you for staying with us at Infinity on the Beach.We thank you for your feedback and positive remarks and will be sure to pass on to our colleagues and Management.Feel free to contact us regarding future stay dates.Warm Regards,
8/10 Bien
Adriana
Voyage d’affaires
7 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adriana
Séjour de 3 nuits en janvier 2024
Réponse de Krystal and the Reservations Team le 8 févr. 2024
Good evening,Thank you for staying with us at Infinity on the Beach.We thank you for your positive remarks and will be sure to pass on to our colleagues and Management.Feel free to contact us regarding future stay dates.Warm Regards,
8/10 Bien
Thera
Voyage en famille
5 févr. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Thera
Séjour de 3 nuits en février 2024
Réponse de Krystal and the Reservations Team le 6 févr. 2024
Good afternoon,Thank you for staying with us at Infinity on the Beach.We are glad you enjoyed your stay, feel free to contact us directly for future stay dates.Warm regards,Krystal and the Front Desk Team
8/10 Bien
Benjamin
Voyage en famille
1 févr. 2024
Les points forts : Personnel et service
Benjamin
Séjour de 1 nuit en janvier 2024
Réponse de Krystal and the Reservations Team le 6 févr. 2024
Good afternoon,Thank you for staying with us at Infinity on the Beach.We are glad you enjoyed your stay, feel free to contact us directly with future stay dates.Warm Regards,Krystal and the Front Desk team
10/10 Excellent
Holly
31 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Holly
Séjour de 16 nuits en janvier 2024
Réponse de Krystal and the Reservations Team le 8 févr. 2024
Good evening,Thank you for staying with us at Infinity on the Beach.We thank you for your feedback and positive remarks and will be sure to pass on to our colleagues and Management.Feel free to contact us regarding future stay dates.Warm Regards,
8/10 Bien
Nora L
Voyage en couple
24 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nora L
Séjour de 4 nuits en janvier 2024
Réponse de Krystal and the Reservations Team le 24 janv. 2024
Hi Nora,Thank you so much for your positive review and thank you for staying with us at Infinity on the Beach.We are happy that you enjoyed your stay.Feel free to contact us for future reservation assistance.Warm regards
10/10 Excellent
Brian
24 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Beachfront Hotel
Brian
Séjour de 1 nuit en janvier 2024
Réponse de Krystal and the Reservations Team le 24 janv. 2024
Hi Brian,Thank you for staying with us at Infinity on the Beach and thank you for your positive review.We are happy you enjoyed your stay and look forward to assisting you with your future reservations.Warm regardsKrystal and the Front Desk Team
6/10 Satisfaisant
Jonathan
23 janv. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Good location but needs updating
Jonathan
Séjour de 2 nuits en janvier 2024
Réponse de Krystal and the Reservations Team le 6 févr. 2024
Good afternoon,Thank you for staying with us at Infinity on the Beach and thank you for your kind comments, with which we will share with our team members.Please note we appreciate your feedback and would in turn relay the points observed to the relevant personnel for their review as well.Warm regards,