Dear MASMOUDI, Thank you for staying at Hugo's Boutique Hotel and for taking the time to post a review. We are glad to know that your overall stay was satisfactory, and we are sorry for the confusion about room cleaning procedure. Our team should have explained it more clearly from the beginning. However, your feedback will be shared with the relevant team, and we shall do our best to avoid any possible misunderstandings in the future. Thank you again, we hope to have an opportunity to welcome you back and to offer you a memorable experience!Kind Regards,

Dear Jessie, Thank you for staying at Hugo's Boutique Hotel and providing us with this amazing rating. We are extremely pleased to know that you enjoyed your time with us and we would love to welcome you back soon!Best Regards,

Dear pierre-alain, Thank you for staying at Hugo's Boutique Hotel and for your rating. Should you wish to provide us with further feedback, please do not hesitate to contact us. Kind Regards,

Dear Valued Guest, Thank you for staying at Hugo's Boutique and finding some time to leave a valuable review, which we will use as a guideline to improve our services. We are pleased to see that you enjoyed our new facilities and luxury furnished rooms, however, we see that there is room for improvement and we will do our best to rectify all the issues you previously mentioned. Kindly be advised that we will pay more attention to training our staff members, in order to maximize the efficiency and guests' satisfaction. We will also take into account your suggestions regarding our spa and inform our management immediately. We apologize for any possible inconvenience you may have experienced with us and we hope to have a chance to welcome you back soon and provide you with a memorable stay! Warm Regards,

Dear François,Thank you for your positive rating. We are pleased that you have enjoyed the Boutique Hotel and its facilities.We look forward to your next stay with us, hopefully soon!Have a beautiful day!With kindest regards, Andre RavanCustomer Relations Manager

Thank you for choosing to stay with us! We appreciate your feedback and we hope to have the pleasure of welcoming you back with us in the near future. Best regards, Caroline Barbara General Manager

Thank you for choosing to stay with us! We appreciate your feedback and we hope to have the pleasure of welcoming you back with us in the near future. Best regards, Caroline Barbara General Manager

Dear Guests, It was a great pleasure to have you stay with us at Hugo's Boutique Hotel and on behalf of the entire team, we thank you for choosing us. We appreciate taking time to review us and your kind feedback is most welcome. We trust you have arrived home safely and I hope we have the opportunity to welcome you back in the near future. Warmest regards, Caroline Barbara General Manager

Chers invités, Ce fut un grand plaisir de vous avoir parmi nous au Hugo's Boutique Hotel. Au nom de toute l'équipe, nous vous remercions de nous avoir choisis. Nous sommes heureux de prendre le temps de nous revoir et vos commentaires sont les bienvenus. Nous espérons que vous êtes bien rentrés chez vous et j'espère que nous aurons l'occasion de vous accueillir de nouveau dans un avenir proche. Chaleureuses salutations, Caroline Barbara Directeur général

Thank you for choosing to stay with us! We appreciate your feedback and we hope to have the pleasure of welcoming you back with us in the near future. Best regards, Caroline Barbara General Manager

Cher Albdelghani, Merci d'avoir choisi de rester avec nous! Nous apprécions vos commentaires et espérons avoir le plaisir de vous accueillir parmi nous prochainement. Meilleures salutations, Caroline Barbara Directeur général

Dear Guests, Thank you for your 5-star review! We hope to see you again soon!

Chers invités, Ce fut un grand plaisir de vous avoir parmi nous au Hugo's Boutique Hotel. Au nom de toute l'équipe, nous vous remercions de nous avoir choisis. Nous sommes heureux de prendre le temps de nous revoir et vos commentaires sont les bienvenus. Nous espérons que vous êtes bien rentrés chez vous et j'espère que nous aurons l'occasion de vous accueillir de nouveau dans un avenir proche. Chaleureuses salutations, Caroline Caroline Barbara Directeur Général

Thank you for choosing to stay with us! We appreciate your feedback and we hope to have the pleasure of welcoming you back with us in the near future. Best regards, Caroline Barbara General Manager

Cher invité, Merci d'avoir pris le temps de nous laisser une critique de votre récent séjour au Hugo's Boutique Hotel. Nous accordons une grande importance à tout commentaire positif ou négatif de la part de nos clients dans l’amélioration constante de nos produits et de notre service. Vos commentaires ont été partagés avec l'équipe du Hugo's Boutique Hotel. Nous sommes déçus de constater que vous n'êtes pas entièrement satisfait de votre séjour avec nous. Il reste clairement des domaines à améliorer et ceux-ci seront examinés et traités. Nous espérons que lors de votre prochain séjour avec nous, vous constaterez les différences. Un séjour sans faille Nous sommes actuellement en train de rénover de nombreuses chambres et suites, ce qui signifie qu’il y aura de nombreuses installations améliorées. Vos commentaires nous aideront certainement à rendre nos services plus efficaces et plus simples. Un séjour sans faille Encore une fois, merci pour vos commentaires.

Merci d'avoir choisi de rester avec nous! Nous apprécions vos commentaires et nous espérons avoir le plaisir de vous accueillir dans un proche avenir. Meilleures salutations, Caroline Barbara Directeur Général

Chers invités, Nous apprécions vraiment que vous nous fassiez part de vos réflexions suite à votre récente expérience avec nous. Nous sommes désolés d'apprendre que vous avez été déçu par votre visite à cette occasion, principalement en raison de notre emplacement Et le bruit dehors. Toutes nos chambres sont équipées de fenêtres à double vitrage et nous cherchons maintenant des solutions alternatives pour éviter autant que possible les nuisances sonores. Merci encore une fois d'avoir pris le temps de nous revoir. Vos commentaires sont inestimables pour nos efforts visant à améliorer continuellement la qualité de nos produits et services. Nous espérons sincèrement que nous aurons l'occasion de vous accueillir et de mieux vous servir à l'avenir. Meilleures salutations, Caroline Caroline Barbara Directeur Général

​Thank you for choosing to stay with us! We appreciate your feedback and we hope to have the pleasure of welcoming you back with us in the near future. Best regards, Caroline Barbara General Manager

​Thank you for choosing to stay with us! We appreciate your feedback and we hope to have the pleasure of welcoming you back with us in the near future. Best regards, Caroline Barbara General Manager

Cher Kevin,, Nous apprécions vraiment de nous faire connaître vos idées suite à votre expérience récente avec nous. Merci encore une fois de prendre le temps de nous revoir. Vos commentaires sont précieux pour nos efforts visant à améliorer continuellement la qualité de nos Produits et services. Nous espérons vraiment que nous aurons l'opportunité de vous accueillir et de mieux vous servir dans le futur. Meilleures salutations, Caroline Caroline Barbara Directeur Général

Dear Esteemed Guests, Thank you for choosing to stay with us! We appreciate your feedback, We hope to have the pleasure of welcoming you back with us in the near future, Best Regards, Caroline Caroline Barbara General Manager

​Thank you for choosing to stay with us! We appreciate your feedback and we hope to have the pleasure of welcoming you back with us in the near future. Best regards, Caroline Barbara General Manager

Dear Elizabeth, Thank you for staying at the Hugo's Boutique and for providing us with this high rating. We are happy to see that you have enjoyed our services and we would be delighted to welcome you again!Sincerely,

Dear Marilee, Thank you for your time to rate us. We are sincerely pleased to know about your lovely experience and we hope to welcome you back soon!Kind Regards,

Dear Mark, Thank you for staying at the Hugo's Boutique Hotel and for sharing your impression. We are really sorry to see this low rating, indicating that your recent visit was not that pleasant. Even though you had mentioned some nice things about our hygiene standards, unique hotel designs and staff (which we are grateful for), it is sad to know that happenings from the area surrounding us (Paceville, entertainment district of Malta) affected your stay and overall satisfaction. Kindly be reminded that the Infinity Pool is open seasonally, from May until November, and it is currently being prepared for the new season. We can only hope to welcome you again during a less busy period in the area, so that we can offer you a more peaceful stay and a better experience!Kind Regards,

Dear daniele, Thank you for staying at the Hugo's Boutique Hotel and for providing us with this high rating. We are glad to know that you have spent some enjoyable time with us and we hope to welcome you back soon!Kind Regards,

Dear David, Thank you for staying at the Hugo's Boutique Hotel and for providing us with this good rating. The Management is glad to be part of your lovely experience and we sincerely hope to welcome you back!Best Regards,

Dear Mario, Thank you for staying with us and for sharing your rating. If there are any further details to be mentioned, please do not hesitate to contact our team directly. We hope to welcome you again in one of our hotels!Kindest Regards,

Dear Valued Guest, Thank you for staying at Hugo's Boutique Hotel and for taking the time to share your impression. We are glad to see that your stay was pleasant and we hope to welcome you again soon!Best Regards,

Dear Soren, Thank you staying at Hugo's Biutique Hotel and rating us with 5*. We are extremely pleased to know that you enjoyed your time with us and we would love to welcome you back soon!Regards,

Dear Takisha, Thank you very much for staying at Hugo's Boutique Hotel and for sharing this review with all of us. We are delighted to know that you enjoyed our hotel and our restaurants, and we are also glad to be a part of your nice memories. Our apologies for the insect in your room, please be informed that we will take additional PEST control, in order to be more cautious. Also, we would like to kindly advise you that there is DND sign in your room (a button near the electricity controller, and we are sorry if our team failed to provide you with this information on time). We really hope to welcome you back and to ensure an impeccable visit!Sincerely,

Dear Valued Guest, Thank you for staying at Hugo's Boutique and for providing us with this feedback. We are glad to know that your recent visit was enjoyable and we hope to welcome you again in the future!Warm Regards,

Dear Thomas, Thank you for staying at Hugo's Boutique Hotel and for taking the time to post a review. Our team is really pleased with your good feedback, we are happy to see that we met your needs and that you are interested in visiting us again. We will do our best to keep on the good work and we are looking forward to welcoming you again!Warm Regards,

Dear Martin, Thank you for staying at Hugo's Boutique Hotel and sharing your feedback with us. We are generally satisfied with your honest opinion, and with your current rating, however, our team will do their best to improve certain aspects, such as the condition of the rooms and our efficiency. On the other hand, we are also sorry about the noise, but given the fact that our location is the entertainment district, we are, unfortunately, not able to control the level of noise from the outside. We still hope to welcome you again during a quieter period in Malta, as we wish to have another opportunity to host you and to offer you more enjoyable experience. Kindest Regards,