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Avis sur Greenstay Hotel & Suites

2.5 out of 5
Greenstay Hotel & Suites
222 N Ingram Mill Road, Springfield, MO

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 613 avis sur 1024." "
Note des voyageurs de 8 (Bien), d’après 281 avis sur 1024." "
Note des voyageurs de 6 (Satisfaisant), d’après 75 avis sur 1024." "
Note des voyageurs de 4 (Médiocre), d’après 40 avis sur 1024." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 1024." "

9,0/10

Propreté

9,4/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Rejean

Séjour de 1 nuit en mai 2023
Réponse de Rebekah le 14 mai 2023
Thank you for staying with us we're glad you enjoyed your stay and look forward to next time.

6/10 Satisfaisant

Joan

Les points forts : Propreté et personnel et service
Everything needs updated, ceiling with water damage, mattress old and linen and towels frayed and old pillows flat. The entire room needs to be updated for the price it's being charged
Séjour de 2 nuits en mai 2024

8/10 Bien

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, comfortable, good price.
Séjour de 1 nuit en mai 2024
Réponse de Greenstay Front Desk le 27 mai 2024
Thank you for your positive feedback. We are glad you enjoyed your stay and hope you have a good day!

10/10 Excellent

Dawneace

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff who checked me in were so friendly.
Séjour de 1 nuit en mai 2024
Réponse de Greenstay le 25 mai 2024
Thank you for your kind words, we work hard here to make everyone's day a great day. Have safe travel and we'll see you again sometime.

10/10 Excellent

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff, very safe environment, easy parking….thank you!
Séjour de 1 nuit en mai 2024
Réponse de Greenstay Hotel le 22 mai 2024
Thank you for staying with us! We hope to see you again!

8/10 Bien

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
it's a great deal.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 20 mai 2024
Thanks for staying with us!

10/10 Excellent

Deena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Greenstay Hotel le 20 mai 2024
Thank you for your review and for staying with us!

10/10 Excellent

Tracy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 14 mai 2024
Thanks for staying with us, glad you enjoyed your stay.

10/10 Excellent

Jerry

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Customer service staff including housekeeping, kitchen. Excellent!
Séjour de 1 nuit en mai 2024
Réponse de Greenstay Front Desk le 12 mai 2024
Thank you for your feedback! We always strive to provide excellent service to our guests. We are glad you enjoyed your stay.

10/10 Excellent

Blickhan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 14 mai 2024
Thanks for staying with us, we are glad you enjoyed your stay!

8/10 Bien

Susie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a reasonable price for our one night stay.
Séjour de 1 nuit en mai 2024
Réponse de Greenstay le 12 mai 2024
We are glad you enjoyed your stay, have a good day.

6/10 Satisfaisant

Jada

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Aside from it being a bit dirty around the edges, it was not a bad stay. Staff was very nice and accommodating. Location was good for me, but it wasn't downtown.
Séjour de 2 nuits en mai 2024
Réponse de Greenstay le 11 mai 2024
Thank you for your review, we will work on the concerns you addressed. Have a Good Day.

8/10 Bien

Janis

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There was a dog next door that was barking when we first got there but then quieted down. Our air conditioner worked but it was super loud when it came on. The cable direct tv was not working when we were there but we were able to sign into our Netflix account. Free breakfast was good. Everything seemed clean which was also good!
Séjour de 1 nuit en mai 2024
Réponse de Greenstay le 11 mai 2024
Thank you for your review, we will work on the concerns you addressed. Have a Good Day.

8/10 Bien

Constance, St Louis

Les points forts : Propreté et personnel et service
Front desk staff very friendly and helpful.
Séjour de 2 nuits en mai 2024
Réponse de Greenstay le 11 mai 2024
Thank you for your review, Have a Good Day.

10/10 Excellent

Sheila

Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 8 mai 2024
Thank you Sheila for staying with us. We are glad you enjoyed your stay. Hope to see you again!

10/10 Excellent

Austin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service and value for the price
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 4 mai 2024
We are glad you enjoyed your stay, and hope to see you again soon!

8/10 Bien

Oscar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good overall.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 4 mai 2024
Thank you for staying with us! We are glad you enjoyed your stay

10/10 Excellent

Yolanda, Charleston

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was great. Over all both rooms were good. The bad thing West end has excessive noise from traffic from expressway..
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 28 avr. 2024
We appreciate your feedback Yolanda and thanks for staying with us!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Front desk staff was amazing. Thank you.
Séjour de 1 nuit en avril 2024
Réponse de Rebekah le 21 avr. 2024
Thanks for staying with us. We're glad you enjoyed your stay We hope you come back soon.

8/10 Bien

Allison

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Exactly as expected. Comfy beds, noisy fridge, just a basic affordable hotel.
Séjour de 1 nuit en avril 2024
Réponse de Rebekah le 21 avr. 2024
Thanks for your feedback. We hope you come stay with us again.

10/10 Excellent

Bradley

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice clean hotel with friendly staff.
Séjour de 1 nuit en avril 2024
Réponse de Rebekah le 20 avr. 2024
Thanks for the feedback. We're glad you enjoyed your stay and hope you stay again.

10/10 Excellent

Wendell

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was good size and clean. However the road noise was quite disturbing.
Séjour de 1 nuit en avril 2024
Réponse de Rebekah le 21 avr. 2024
Thanks for staying with us. We're glad you liked our hotel. Sorry about the noisy traffic. We hope you stay with us again. We can find a room away from the main roads.

10/10 Excellent

Grace

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Greenstay Front Desk le 19 avr. 2024
Thank you, and please come back soon.

10/10 Excellent

Cheryl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 19 avr. 2024
Thank you for staying with us! We are glad you enjoyed your stay. Hope to see you again soon!

8/10 Bien

Lucinda

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay &pet friendly with reasonable pet fee.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Greenstay le 15 avr. 2024
We love our pets and pet guests all the same and want to make sure they are safe and happy here at Greenstay. Thank you so much for your review, and we look forward to having you back again.

10/10 Excellent

LaTonya

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very friendly! Room was nice and breakfast the next morning was good. Would definitely stay again!
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 15 avr. 2024
Thanks for staying with us LaTonya, we are glad you enjoyed your stay! See you next time!

10/10 Excellent

Julie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is obviously an older building but appears well-maintained. Our rooms was clean and quiet, staff was welcoming and helpful.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 14 avr. 2024
Thank you for your feedback Julie, we are glad you enjoyed your stay!

10/10 Excellent

Darlene

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was friendly and room was nice
Séjour de 1 nuit en avril 2024
Réponse de Greenstay Front Desk le 14 avr. 2024
Always happy to hear, Glad your stay with us was a great one. We'll see you next time.

10/10 Excellent

Diana, Sioux Falls

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 14 avr. 2024
Thank you Diana for staying with us, safe travels!

10/10 Excellent

Peter

Séjour de 1 nuit en mars 2024
Réponse de Front desk le 2 mai 2024
Thank you for staying with us Peter, we are glad you enjoyed your stay!

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very clean and friendly would stay with them again
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 11 avr. 2024
Thank you for staying with us Thomas, we look forward to your next stay!

6/10 Satisfaisant

Suzanne, Kansas City

Les points forts : Propreté et personnel et service
This hotel was ok for the price but could be improved by investing in better towels, sheets and pillows, and replacing stained upholstery.
Séjour de 2 nuits en avril 2024
Réponse de Greenstay Front Desk le 10 avr. 2024
Thank you for staying with us. We are sorry that your experience wasn't the greatest, and we will take into consideration your feedback. We hope you have a great day.

10/10 Excellent

Tony

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great and helpful staff. Very clean and updated rooms. Fitness area, washers and dryers on site. Easy on and off from the highway. Very quiet and safe.
Séjour de 4 nuits en avril 2024
Réponse de Front Desk le 8 avr. 2024
Glad you enjoyed your stay, we are looking forward to your next visit!

10/10 Excellent

Dennis

Séjour de 1 nuit en avril 2024
Réponse de Greenstay Front Desk le 27 avr. 2024
We appreciate the review and hope you have a wonderful day. Thank You.

10/10 Excellent

Callista

Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 8 avr. 2024
Thank you for staying with us, looking forward to your next stay!

4/10 Médiocre

Kristopher

The most uncomfortable bed I have ever slept in.
Séjour de 1 nuit en mars 2024
Réponse de Staff le 25 mars 2024
Thank you for the review, we're sorry to hear your stay wasn't the best. Have yourself a good day.

10/10 Excellent

David, Lancaster

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The foot stool in the room was stained and dirty
Séjour de 1 nuit en mars 2024
Réponse de Greenstay Front Desk le 22 mars 2024
Thank you for your review, we will look into the footstool. We appreciate you staying with us and look forward to your next visit.

8/10 Bien

Carolyn

Voyage en famille
Les points forts : Personnel et service
The staff was very friendly and helpful! It’s an older property, so there are issues that aren’t easily resolved. It was great to have access to a washer and dryer with no charge. Our room was comfortable and clean.
Séjour de 6 nuits en mars 2024
Réponse de Greenstay Hotel & Suites le 17 mars 2024
We're so glad you had a wonderful stay with us. We look forward to your next visit with us.

10/10 Excellent

Troy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Greenstay le 17 mars 2024
Thank you so much for your review, have a wonderful day.

10/10 Excellent

David, Rigby

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great
Séjour de 1 nuit en mars 2024
Réponse de SGF GREENSTAY CENTRAL le 12 mars 2024
Thank you for staying with us, looking forward to your next stay!

10/10 Excellent

Soiana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 2 nuits en mars 2024
Réponse de Rebekah le 12 mars 2024
Thanks for staying with us. We're glad you enjoyed your stay.

10/10 Excellent

Marian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff. Great place
Séjour de 2 nuits en mars 2024
Réponse de Rebekah le 12 mars 2024
Thanks for the feedback. We're glad you enjoyed your stay. We hope to see you again.

10/10 Excellent

William

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were greeted promptly and staff was very friendly. Room was very clean and quiet. Great recommendation on restaurant from front desk.
Séjour de 1 nuit en mars 2024
Réponse de Rebekah le 11 mars 2024
Thanks for the feedback. We're glad you enjoyed staying with us and hope you come back again.

10/10 Excellent

Carolyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient and clean
Séjour de 1 nuit en mars 2024
Réponse de Rebekah le 10 mars 2024
Thanks for staying with us. We're glad you enjoyed your stay and look forward to seeing you again.

10/10 Excellent

Kathleen, Kansas City

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property was friendly and accommodating, and met the needs of my travel. It is convenient to highways as well.
Séjour de 1 nuit en mars 2024
Réponse de Rebekah le 10 mars 2024
Thanks for staying with us and the feedback. We're glad you were happy with everything and hope you come back.

10/10 Excellent

Darin

Séjour de 2 nuits en mars 2024
Réponse de Rebekah le 8 mars 2024
Thanks for staying with us. We're glad you enjoyed your stay and look forward to seeing you again.

8/10 Bien

Kay

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms are clean and spacious. Staff are friendly. Breakfast has very few healthy options, but there are several choices of food.
Séjour de 1 nuit en mars 2024
Réponse de Rebekah le 6 mars 2024
Thanks for staying with us, we're glad you enjoyed your stay. We hope you come stay with us again.

6/10 Satisfaisant

Destiny

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The ice machine was really nasty and crusted, the beds are uncomfortable( very springy), and in the morning there was a staff member in the hallway talking so loudly it woke me up.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 3 mars 2024
We are sorry you did not enjoy your stay. We will work to resolve these issues for your next visit.

10/10 Excellent

Robert, Gaborone

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed for one night and our room was spacious and comfortable. Everything worked well and we had no issues. Check-in & check-out were seamless. The staff were pleasant and helpful. The breakfast was the average/typical offerings. The cost per room was very reasonable. The motel is located right off Hwy 65 and very conveniently located without a lot of traffic noise. We would definitely stay here again.
Séjour de 1 nuit en février 2024
Réponse de Rebekah le 29 févr. 2024
Thank you for staying with us and for your feedback. We're glad you enjoyed your stay and look forward to your next visit with us.

10/10 Excellent

Paul

Voyage en famille
Les points forts : Équipements
Very quiet
Séjour de 1 nuit en février 2024
Réponse de Rebekah le 29 févr. 2024
Thanks for staying with us. We're glad you enjoyed it and hope you stay again.