Avis
8,8
Excellent
9,2/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en famille
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
10/10 Excellent
Nancy
Voyage en famille
27 mai 2024
Nancy
Séjour de 6 nuits en mai 2024
4/10 Médiocre
Maya, shoreline
Voyage en famille, Voyage d’affaires
26 mai 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Maya
Séjour de 2 nuits en avril 2024
6/10 Satisfaisant
Chad
Voyage avec des animaux de compagnie, Voyage en couple
26 mai 2024
Les points forts : Propreté et personnel et service
Chad
Séjour de 2 nuits en mai 2024
8/10 Bien
Susan
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Susan
Séjour de 2 nuits en mai 2024
8/10 Bien
Ingrid
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ingrid
Séjour de 2 nuits en mai 2024
10/10 Excellent
Lori
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lori
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
Michael
24 mai 2024
Les points forts : Propreté et personnel et service
Michael
Séjour de 3 nuits en mai 2024
6/10 Satisfaisant
Christine
22 mai 2024
Christine
Séjour de 1 nuit en mai 2024
Réponse de Ruby River Staff le 23 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room cleanliness upon your arrival. We have passed this along to the housekeeping manager for review to ensure something like this does not go unnoticed again. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences in the future.
10/10 Excellent
Christine
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christine
Séjour de 3 nuits en mai 2024
Réponse de Ruby River Staff le 23 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
michael
21 mai 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
michael
Séjour de 1 nuit en mai 2024
Réponse de Ruby River Staff le 22 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Annika
Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Annika
Séjour de 1 nuit en mai 2024
Réponse de Ruby River Staff le 22 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Debbie
18 mai 2024
Debbie
Séjour de 1 nuit en mai 2024
Réponse de Ruby River Staff le 22 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Glenda
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Glenda
Séjour de 2 nuits en mai 2024
Réponse de Ruby River Staff le 22 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Thecs
Voyage en couple
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thecs
Séjour de 3 nuits en avril 2024
Réponse de Ruby River Staff le 20 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
8/10 Bien
Deb
Voyage en groupe
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Deb
Séjour de 2 nuits en mai 2024
Réponse de Ruby River Staff le 22 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Tobin
17 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Tobin
Séjour de 4 nuits en mai 2024
Réponse de Ruby River Staff le 22 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
8/10 Bien
Delsena
14 mai 2024
Les points forts : Propreté et personnel et service
Delsena
Séjour de 2 nuits en mai 2024
Réponse de Ruby River Hotel le 15 mai 2024
Dear Delsena, We would like to thank you for taking the time to complete our online survey. Our guest feedback is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.
10/10 Excellent
Leah
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leah
Séjour de 2 nuits en mai 2024
Réponse de Ruby River Hotel le 15 mai 2024
Dear Leah,Thank you for taking the time to fill out our online survey with such positive feedback! We take great pride in the services we provide for our valued guests, and we are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town. Please visit us again soon!
8/10 Bien
Holly
12 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Holly
Séjour de 2 nuits en mai 2024
Réponse de Ruby River Hotel le 15 mai 2024
Dear Holly,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in the services we provide for our valued guests, and we are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town. Please visit us again soon!
10/10 Excellent
Tracie
Voyage en groupe, Voyage d’affaires
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tracie
Séjour de 3 nuits en mai 2024
Réponse de Ruby River Hotel le 15 mai 2024
Dear Tracie,Thank you for taking the time to fill out our online survey with such positive feedback! We take great pride in the services we provide for our valued guests, and we are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town. Please visit us again soon.
10/10 Excellent
cheryl
Voyage en groupe
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
cheryl
Séjour de 1 nuit en mai 2024
Réponse de Ruby River Hotel le 15 mai 2024
Dear Cheryl, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in the services we provide for our valued guests, and we are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.
10/10 Excellent
Mandy, Bonney Lake
Voyage en famille
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mandy
Séjour de 3 nuits en mai 2024
Réponse de Ruby River Hotel le 15 mai 2024
Dear Mandy,Thank you for taking the time to provide us with your feedback on your recent stay at Ruby River Hotel. I am very sorry to hear about the noise disturbance out by the pool area. We recently got new speakers out on our pool deck and we have finally gained control over the volume and set a schedule. We are so sorry for the music playing late into the night and appreciate you bringing this to our attention to take immediate action.We hope you visit us again soon for a chance for us to make this up to you!
10/10 Excellent
Stephen E.
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stephen E.
Séjour de 1 nuit en mai 2024
Réponse de Ruby River Hotel le 15 mai 2024
Dear Stephen,Thank you for taking the time to provide us with your feedback. We are so glad to hear that you enjoyed your stay. Please visit us again soon!
10/10 Excellent
Jamie
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jamie
Séjour de 1 nuit en mai 2024
Réponse de Ruby River Hotel le 15 mai 2024
Dear Jamie,Thank you for taking the time to provide us with your feedback. We are so glad to hear that you enjoyed your stay. Please visit us again soon!
10/10 Excellent
David
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en avril 2024
Réponse de Ruby River Staff le 9 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Sandra
Voyage en groupe
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sandra
Séjour de 1 nuit en mai 2024
Réponse de Ruby River Staff le 9 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Doug
6 mai 2024
Doug
Séjour de 2 nuits en mai 2024
Réponse de Ruby River Staff le 9 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Kelly, Plains
Voyage en famille
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kelly
Séjour de 1 nuit en mai 2024
Réponse de Ruby River Staff le 9 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
2/10 Horrible
Martha
Voyage en famille
6 mai 2024
Les points forts : Équipements
Les points faibles : Personnel et service
Martha
Séjour de 1 nuit en mai 2024
Réponse de Ruby River Staff le 9 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room cleanliness upon your arrival. We have passed this along to the housekeeping manager for review to ensure something like this does not go unnoticed again. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences in the future.
4/10 Médiocre
Amber
6 mai 2024
Amber
Séjour de 2 nuits en mai 2024
Réponse de Ruby River Staff le 9 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room cleanliness upon your arrival. We have passed this along to the housekeeping manager for review to ensure something like this does not go unnoticed again. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences in the future.
8/10 Bien
Bernhard
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bernhard
Séjour de 1 nuit en mai 2024
Réponse de Ruby River Staff le 9 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Carrie
Voyage en couple
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carrie
Séjour de 1 nuit en mai 2024
Réponse de Ruby River Staff le 9 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Michael
Voyage en couple
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en mai 2024
Réponse de Ruby River Staff le 9 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
6/10 Satisfaisant
Lisa
3 mai 2024
Lisa
Séjour de 1 nuit en mai 2024
Réponse de Ruby River Staff le 23 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room cleanliness upon your arrival. We have passed this along to the housekeeping manager for review to ensure something like this does not go unnoticed again. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences in the future.
10/10 Excellent
Stetson
Voyage en famille
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stetson
Séjour de 1 nuit en avril 2024
Réponse de Ruby River Staff le 2 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Gwyn
Voyage en famille
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gwyn
Séjour de 2 nuits en avril 2024
Réponse de Ruby River Staff le 2 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Alyssa
2 mai 2024
Alyssa
Séjour de 1 nuit en avril 2024
Réponse de Ruby River Staff le 22 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
sejin
1 mai 2024
sejin
Séjour de 2 nuits en avril 2024
Réponse de Ruby River Staff le 2 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Corinne
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Corinne
Séjour de 1 nuit en avril 2024
Réponse de Ruby River Staff le 1 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
4/10 Médiocre
Miguel
29 avr. 2024
Miguel
Séjour de 3 nuits en avril 2024
Réponse de Ruby River Staff le 1 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room cleanliness upon your arrival. We have passed this along to the housekeeping manager for review to ensure something like this does not go unnoticed again. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences in the future.
6/10 Satisfaisant
Sheila
Voyage d’affaires
29 avr. 2024
Les points forts : Propreté et personnel et service
Sheila
Séjour de 1 nuit en avril 2024
Réponse de Ruby River Staff le 1 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room cleanliness upon your arrival. We have passed this along to the housekeeping manager for review to ensure something like this does not go unnoticed again. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences in the future.
10/10 Excellent
Erin
Voyage en groupe
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erin
Séjour de 1 nuit en avril 2024
Réponse de Chelsea - Front Office Manager le 29 avr. 2024
Dear Erin,Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. We look forward to providing you with wonderful accommodations and experiences each time you are in town.
10/10 Excellent
Heidi
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Heidi
Séjour de 1 nuit en avril 2024
Réponse de Ruby River Staff le 30 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
8/10 Bien
Alisa
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alisa
Séjour de 2 nuits en avril 2024
Réponse de Chelsea - Front Office Manager le 29 avr. 2024
Dear Alisa,Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback is important to us and we are happy to hear you enjoyed your stay. Please visit us again soon!
8/10 Bien
Josh
Voyage d’affaires
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Josh
Séjour de 1 nuit en avril 2024
Réponse de Chelsea - Front Office Manager le 29 avr. 2024
Dear Josh,Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
6/10 Satisfaisant
Beth
Voyage en couple
28 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Beth
Séjour de 1 nuit en avril 2024
Réponse de Chelsea - Front Office Manager le 29 avr. 2024
Dear Beth,Thank you for taking the time to complete our online survey regarding your recent stay with us. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Jordan
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jordan
Séjour de 1 nuit en avril 2024
Réponse de Chelsea - Front Office Manager le 29 avr. 2024
Dear Jordan,Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Samantha, Mesa
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samantha
Séjour de 1 nuit en avril 2024
Réponse de Chelsea - Front Office Manager le 29 avr. 2024
Dear Samantha,Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
6/10 Satisfaisant
Morgan, Kimberley
Voyage en groupe, Voyage en couple
28 avr. 2024
Les points forts : Propreté
Morgan
Séjour de 1 nuit en avril 2024
Réponse de Ruby River Staff le 28 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!