Avis
8,6
Excellent
9,0/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
25 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de General Manager le 27 juin 2022
With so many hotels to choose from, we are pleased you chose Centennial Hotel Spokane. It was a delight to hear you had an excellent stay, and we hope to see you back again.
10/10 Excellent
Isaiah
Voyage en famille avec de jeunes enfants
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Isaiah
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 27 mai 2024
Dear Isaiah,Thank you for choosing Centennial Hotel Spokane! We're delighted to hear you found our lobby stunning. It was a pleasure having you stay with us, and we look forward to welcoming you back.
8/10 Bien
Robert
26 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Robert
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 27 mai 2024
Dear Robert,Thank you for sharing your experience at Centennial Hotel Spokane. Our team takes great pride in providing excellent service, and we look forward to welcoming you back for another memorable visit in the future!
6/10 Satisfaisant
Jacqueline, Wenatchee
26 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Jacqueline
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 27 mai 2024
Dear Jacqueline,We appreciate you staying with us and taking the time to share your thoughts. While we're glad you enjoyed our beautiful property, we apologize for any issues with service and noise. Your comments will be shared with our team for review and correction. If you're in the area again, please consider coming back to see us.
8/10 Bien
Rose
Voyage en groupe
24 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Rose
Séjour de 1 nuit en mai 2024
Réponse de Centennial Management le 26 mai 2024
Hi Rose. I am glad you had a great stay. I will forward your comment on to my security team and I hope we can get the ball rolling on (hopefully) getting your necklace back to you. See you soon!
6/10 Satisfaisant
Jason
Voyage en couple
24 mai 2024
Les points forts : Personnel et service
Jason
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 27 mai 2024
Dear Jason,Thank you for staying with us and for your review. We are pleased you enjoyed our superb views and soothing jetted tub; however, we apologize for any concerns with the cleanliness or maintenance of our accommodations. Rest assured, we will investigate any issues and make the necessary corrections. It was our pleasure having you stay with us, and we hope you will consider a return visit should your travels bring you back to the area to allow us another opportunity to impress.
10/10 Excellent
Manjola
24 mai 2024
Manjola
Séjour de 2 nuits en mai 2024
Réponse de Centennial Management le 26 mai 2024
Thank you for your kind words. we hope to see you at the Centennial Hotel soon!
10/10 Excellent
Onkar
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Onkar
Séjour de 1 nuit en mai 2024
Réponse de Centennial Management le 26 mai 2024
Thank you for staying at the Centennial Hotel Spokane. We hope to see you again soon.
10/10 Excellent
Katherine
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katherine
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Katherine,We're delighted to hear that you had a great time with us, and we trust that everything was in order for your stay. Thank you so much for the perfect rating, and we hope to see you again soon.
8/10 Bien
Lori, Lake country
Voyage en famille
21 mai 2024
Les points forts : Personnel et service et équipements
Lori
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Lori,Thank you for staying with us during your trip to Spokane! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. It was truly a pleasure having you here, and we hope you return soon.
4/10 Médiocre
Jimmy
Voyage en groupe
20 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jimmy
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Jimmy,Thank you for your feedback. We appreciate your honesty and will focus on improving staff training to enhance our service. Your input is valuable, and we hope to provide a better experience on your next visit.
10/10 Excellent
Anita
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anita
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Anita,Thank you for your review of Centennial Hotel Spokane. It is wonderful to see we were able to provide you with a five-star stay. We look forward to welcoming you back soon.
8/10 Bien
Frank
20 mai 2024
Les points forts : Propreté et personnel et service
Frank
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Frank,Thank you for taking a moment to leave your review! George truly is a valuable asset to our team, and he will be thrilled to know that he made an incredible impression on you. Rest assured, we will be sure to share your compliments with him. It was a pleasure having you here at Centennial Hotel Spokane, and we look forward to welcoming you back for another great getaway in the future.
8/10 Bien
Robyn
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robyn
Séjour de 3 nuits en mai 2024
Réponse de Centennial Management le 26 mai 2024
Thank you for your feedback Robyn. We hope the next time you stay with us it'll be a 5* experience.
10/10 Excellent
Phyliss
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Phyliss
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Phyliss,We're pleased you found the surrounding parks and river walk lovely. However, we apologize for any discomfort caused by the presence of the homeless population in the area. Your safety and well-being are our top priorities, and we appreciate you bringing your concerns to our attention. Rest assured, your feedback is valuable to us as we strive to improve the overall experience for our visitors. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.
10/10 Excellent
Jennifer, Tumwater
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Jennifer,Thank you! Our team takes great pride in our beautiful hotel and taking care of our guests, so we are delighted you were impressed with your stay. We look forward to welcoming you back for another amazing five-star experience.
10/10 Excellent
Seth E
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Seth E
Séjour de 1 nuit en mai 2024
Réponse de Centennial Management le 26 mai 2024
Thank you for your kind words Seth. We hope to host you and your family again soon.
4/10 Médiocre
Kerry, Pinedale
Voyage en famille
14 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Kerry
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Kerry,While we appreciate you being our guest, we are surprised and saddened to hear you had a disappointing stay. Our team prides itself on our top-notch service and spotless accommodations, and we apologize this was not reflected in your experience. Your comments are important to us and will be shared with our team to ensure we are meeting our high standards of quality and comfort going forward. Thank you for your feedback, and we hope to have another opportunity to welcome you back and impress you with the amazing stay we are known for.
4/10 Médiocre
Jocelyn
14 mai 2024
Les points faibles : Propreté et personnel et service
Jocelyn
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Jocelyn,While we thank you for being our guest and sharing your feedback, we hope you'll accept our sincerest apologies for any housekeeping concerns you encountered during your stay. We want to assure you that we do engage in deep cleaning processes. However, we will be sure to address our housekeeping team to ensure our policies and procedures are being adhered to. We appreciate your feedback and hope you'll consider giving us another opportunity to change your perceptions in the future.
10/10 Excellent
Miguel Ángel
Voyage en groupe
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Miguel Ángel
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 14 mai 2024
Dear Miguel,On behalf of all of us at Centennial Hotel Spokane, thank you for your outstanding review! It was truly a pleasure having you as our guest, and we'd be delighted to welcome you back.
6/10 Satisfaisant
giridharan
13 mai 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
giridharan
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 14 mai 2024
Dear Giridharan,Thank you for your review. We appreciate that you took the time to share your recent stay; however, we do find it very disappointing. Our primary goal is always to provide our guests with an exceptional experience. Your feedback will be relayed to our team to ensure any necessary improvements can be made. It was a pleasure having you join us. In the future, we hope you will consider returning and giving us another chance to impress you.
10/10 Excellent
Amy
13 mai 2024
Amy
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 14 mai 2024
Dear Amy,Thank you for your perfect rating! It was a pleasure having you here at Centennial Hotel Spokane, and we are delighted to have exceeded your expectations. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!
10/10 Excellent
Peter
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peter
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 14 mai 2024
Dear Peter,Thank you for taking a moment to leave your outstanding review. It was our pleasure to provide you with clean, convenient accommodations. We're glad you felt welcome while you were here, and we look forward to hosting you again at Centennial Hotel Spokane!
10/10 Excellent
Norma
12 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Norma
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 14 mai 2024
Dear Norma,We appreciate your kind words about your recent stay. Hearing that our guests enjoyed their time with us brightens our day. Thank you for your comments, and we cannot wait to welcome you back to Centennial Hotel Spokane for another great stay soon!
6/10 Satisfaisant
Vladimir
12 mai 2024
Les points forts : Propreté
Vladimir
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 14 mai 2024
Dear Vladimir,We always appreciate hearing from our guests, and we're glad you enjoyed your stay with us overall. However, we apologize for any disappointment with the parking and regarding our staff. We do our best to ensure we are transparent about our policies. Rest assured, we will make this clear to guests going forward, and we will speak with our team to ensure we are meeting our high standards of hospitality going forward. Should you be in the area again, please consider coming back to see us for a stay that is sure to exceed your expectations.
8/10 Bien
Shoshana, Kenai
Voyage en famille
12 mai 2024
Shoshana
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Shoshana,Thank you for choosing Centennial Hotel Spokane. We are delighted you received excellent service and enjoyed our convenient location. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!
10/10 Excellent
Alex
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alex
Séjour de 1 nuit en mai 2024
Réponse de Centennial Management le 12 mai 2024
Hi Alex! Thank you for the kind words. If you are coming back through the Spokane area pleas consider staying with us.
10/10 Excellent
Janet
Voyage en couple
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Janet
Séjour de 1 nuit en avril 2024
Réponse de Centennial Management le 6 mai 2024
Thank you for your kind words Janet. We will definitely pass your compliments onto our team. We can't wait for the next time you get to stay with us at The Centennial Hotel.
10/10 Excellent
Louis
Voyage avec des animaux de compagnie, Voyage en couple
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Louis
Séjour de 1 nuit en avril 2024
Réponse de Centennial Management le 6 mai 2024
Thank you for your response Louis! I am glad we could show you a 5/5 time at The Centennial Hotel. We hope to see you again soon.
10/10 Excellent
Nancy
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nancy
Séjour de 2 nuits en avril 2024
Réponse de Centennial Management le 29 avr. 2024
Thank you for your glowing praise Nancy! Having the sound of the river and the falls lull you to sleep is one of the best things about our hotel. We can't wait for the next time you stay with us at the Centennial Hotel Spokane.
8/10 Bien
Cindy
Voyage en couple
28 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Cindy
Séjour de 1 nuit en avril 2024
Réponse de Centennial Management le 29 avr. 2024
Hi Cindy. Thank you for your kind words. The vending machines on property are run by a 3rd party, but we will pass your comments along to their team.We are excited for the next time the Centennial Hotel can host you and yours.
8/10 Bien
Madison
28 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Madison
Séjour de 1 nuit en avril 2024
Réponse de Centennial Management le 6 mai 2024
Hi Madison. Thank you for your feedback. It does help us to improve. Next time you're coming through Spokane please pay us a visit.
4/10 Médiocre
Christopher
28 avr. 2024
Christopher
Séjour de 1 nuit en avril 2024
Réponse de Centennial Management le 26 mai 2024
Hello Christopher. Thank you for your feedback. We are always striving to improve ourselves, and we will take this score to heart.
10/10 Excellent
Douglas
Voyage en famille
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Douglas
Séjour de 1 nuit en avril 2024
Réponse de Centennial Management le 29 avr. 2024
Hi Douglas. Our proximity to all of Spokane's major sports/entertainment facilities is one of the best things about this hotel. We hope to see you at whatever show brings you to Spokane next.
10/10 Excellent
Krista
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Krista
Séjour de 1 nuit en avril 2024
Réponse de Centennial Management le 29 avr. 2024
Thank you for your response Krista. We really appreciate you taking the time to leave such a kind review. We hope to see you soon!
10/10 Excellent
Ernie
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ernie
Séjour de 1 nuit en avril 2024
Réponse de Centennial Management le 29 avr. 2024
Thanks for your response Ernie. We appreciate your feedback. Please come visit us at the Centennial Hotel whenever you're headed back this way.
10/10 Excellent
helen
Voyage en famille
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
helen
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 26 avr. 2024
Dear Helen,Thank you for choosing Centennial Hotel Spokane for your recent stay! We're delighted that we could provide a clean and welcoming getaway for you. However, we apologize for any inconvenience regarding the elevator. We will be sure to have our maintenance team look into your concerns to ensure this matter is resolved swiftly. Your review is appreciated, and we hope to welcome you back for another terrific stay soon.
8/10 Bien
hazel
Voyage avec des animaux de compagnie, Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
hazel
Séjour de 2 nuits en avril 2024
Réponse de Centennial Management le 25 avr. 2024
Hi Hazel! Thank you for your feedback. Your positive comments are a list of all the reasons this is my favorite hotel among the Davenport Collection. We are excited for the next time you stay at the Centennial Hotel.
10/10 Excellent
Sheri
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sheri
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 25 avr. 2024
Dear Sheri,It was a pleasure hosting you at Centennial Hotel Spokane! We're glad our walkable location worked well for your trip and that you enjoyed relaxing on the balcony. If you're in the area again, please come back to see us.
10/10 Excellent
Karen, Hobart
Voyage en couple
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 25 avr. 2024
Dear Karen,We're always thrilled to hear that our guests have had such an enjoyable experience! It's especially great to know that you appreciated our comfortable accommodations and wonderful views of the walking trail and water. It's also a great compliment that you consider us one of the best hotels you've stayed in! From all of us at Centennial Hotel Spokane, thank you so much for your positive review, and we hope to have the pleasure of your company again soon.
10/10 Excellent
Beverly
Voyage en famille
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beverly
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 22 avr. 2024
Dear Beverly,A guest’s recommendation is the #1 sign that we hit the mark, and their stay was everything they hoped it would be and more. Thank you for joining us at Centennial Hotel Spokane. We couldn't be happier to see how impressed you were with our wonderful hotel and great location, and we look forward to welcoming you back again.
10/10 Excellent
Scott
Voyage d’affaires
18 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Scott
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 19 avr. 2024
Dear Scott, We're thrilled to hear that you loved our property and our team at Centennial Hotel Spokane! It warms our hearts to know that we've become your new favorite place to stay in Spokane. Thank you for your kind words, and we can't wait to welcome you back for another fantastic stay!
10/10 Excellent
Jason
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jason
Séjour de 2 nuits en avril 2024
Réponse de Centennial Management le 17 avr. 2024
Hi Jason. Thanks for noticing. We did go through a facelift about 4 years ago (not very long by hotel standards). We appreciate your feedback and look forward to the next time we can accommodate you and your family!
10/10 Excellent
Andrew
Voyage en groupe
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 5 nuits en avril 2024
Réponse de Centennial Management le 16 avr. 2024
Hey Andrew. Its comments like these that make me proud of the place that I work. Thank you for your kind words. We will definitely pass your comments on to Ben and his superiors so he gets the commendation he rightly deserves. We eagerly await your return to the Centennial Hotel.
8/10 Bien
Jessica
Voyage en famille
15 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jessica
Séjour de 3 nuits en avril 2024
Réponse de Centennial Management le 16 avr. 2024
Hi Jessica! Thanks for the kind review. Feel free to reach out to the hotel and let us know how we can improve and make your next stay at the Centennial Hotel 5/5.
10/10 Excellent
Ben
14 avr. 2024
Ben
Séjour de 1 nuit en avril 2024
Réponse de Centennial Management le 6 mai 2024
Hi Ben. Thank you for your glowing review. We hope to se you at The Centennial Hotel again soon.
2/10 Horrible
Hillary
Voyage en famille avec de jeunes enfants
12 avr. 2024
Hillary
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 12 avr. 2024
Dear Hillary, Thank you for your review. We sincerely regret to learn of your disappointment with your experience. Your feedback about our accommodations will be shared with housekeeping to ensure our high standards of cleanliness are being met. Please know that when booking through a third-party company, billing inquiries and refunds should be dealt with through them. It was a pleasure having you here, and we hope you will give us another opportunity in the future to change your lasting impression.
6/10 Satisfaisant
Amber
Voyage en couple
6 avr. 2024
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amber
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 7 avr. 2024
Dear Amber,Thank you for staying with us and taking the time to share your thoughts. We're glad our convenient location, friendly staff, and relaxing hot tub added to your experience. However, we apologize for any concerns about cleanliness and for any disappointment with breakfast. We'll pass your comments along to the appropriate staff members, and we hope to see you again should you be back in the area.
10/10 Excellent
Jason
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jason
Séjour de 2 nuits en mars 2024
Réponse de Centennial Management le 5 avr. 2024
Hello Jason. Thank you for your kind words. We are proud to live up to your standards. The Centennial Hotel eagerly awaits your return.
10/10 Excellent
Angela
Voyage en famille
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angela
Séjour de 1 nuit en mars 2024
Réponse de Centennial Management le 26 mars 2024
Angela, we are honored that you enjoyed your stay with us. Whenever you next come through Spokane please allow us to give you another wonderful stay.