Extérieur

Avis sur Spartanburg Marriott

3.5 out of 5
Spartanburg Marriott
299 North Church Street, Spartanburg, SC

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 590 avis sur 1005." "
Note des voyageurs de 8 (Bien), d’après 223 avis sur 1005." "
Note des voyageurs de 6 (Satisfaisant), d’après 111 avis sur 1005." "
Note des voyageurs de 4 (Médiocre), d’après 45 avis sur 1005." "
Note des voyageurs de 2 (Horrible), d’après 36 avis sur 1005." "

9,0/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

4/10 Médiocre

Leslie

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
We booked this hotel for the swimming pool. The pool was closed for renovation. The lighting outside the property was poorly lit. Also, we booked because we needed laundry services and the washer and dryer were broken. We tried to check out and wouldn’t refund our 2 more nights we were suppose to be there. Very disappointing. Breakfast was good but not enough staff. Took 1 hr and 30 min to eat breakfast. It was a beautiful property but amenities were terrible.
Séjour de 5 nuits en mai 2024

6/10 Satisfaisant

John

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Bathroom unacceptable. Carpet was old and worn.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice and welcoming staff.
Séjour de 1 nuit en mai 2024
Réponse de HotelMgmt le 21 mai 2024
Mike, we appreciate your positive feedback about our staff! It's wonderful to know they made you feel warmly welcomed. We can't wait to see you again soon at the Spartanburg Marriott!

8/10 Bien

Ramon

Les points forts : Propreté et personnel et service
The AC was not working to adjust a confortable temperature. I had to turn it off
Séjour de 2 nuits en mai 2024
Réponse de HotelMgmt le 23 mai 2024
Ramon, your comfort is our top priority, and we apologize for the trouble you had with the room temperature. We will address your concerns with our team to improve the experience for future guests. We hope you’ll give us another chance to earn that final star. Thank you for your valuable feedback.

10/10 Excellent

Christine, Mount Pleasant

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
0
Séjour de 1 nuit en mai 2024
Réponse de Hotelmgmt le 18 mai 2024
Christine, it was a pleasure welcoming you, and your five-star rating has truly brightened our day! Please think of the Spartanburg Marriott again for your future trips.

10/10 Excellent

Beth

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Y
Séjour de 1 nuit en mai 2024
Réponse de Hotelmgmt le 18 mai 2024
Beth, thank you for being our guest and honoring us with your top score! We'd love to host you again in the future at the Spartanburg Marriott.

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rooms are large, hotel is located conveniently and includes a green space surrounding it.
Séjour de 1 nuit en mai 2024
Réponse de HotelMgmt le 15 mai 2024
Mary, it is a joy to read our beautiful grounds and location left a positive impression on you. We are also happy our spacious accommodations ensured the utmost comfort! Thanks for choosing Spartanburg Marriott. Revisit anytime!

10/10 Excellent

Anthony

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Architecture and design was beautiful.
Séjour de 1 nuit en mai 2024
Réponse de HotelMgmt le 15 mai 2024
Your compliments regarding our building and appearance are greatly appreciated and make us proud! We enjoy offering our guests an upscale experience with our beauty and charm here at Spartanburg Marriott. We hope we have enticed you to choose us again, Anthony!

8/10 Bien

Brandon

Séjour de 2 nuits en mai 2024
Réponse de Hotelmgmt le 26 mai 2024
Thank you for taking a moment to share your positive score, Brandon! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

8/10 Bien

John, Hagerstown

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel
Séjour de 1 nuit en avril 2024
Réponse de HotelMgmt le 7 mai 2024
It's great to hear you enjoyed the Spartanburg Marriott! The team takes pride in creating a comfortable and welcoming environment for all guests. Thanks for sharing your positive thoughts, and may future visits be just as delightful.

10/10 Excellent

Harvey, Mt Pleasant

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dependable quality
Séjour de 1 nuit en avril 2024
Réponse de HotelMgmt le 26 avr. 2024
We are proud to hear we have provided consistently impeccable service and hospitality for you at Spartanburg Marriott. We look forward to many more five-star stays with you in the future, Harvey. Thank you!

8/10 Bien

Robert, Elmhurst

Les points forts : Propreté et infrastructures et conditions de l’hébergement
The free parking
Séjour de 1 nuit en avril 2024
Réponse de HotelMgmt le 24 avr. 2024
Thanks, Robert, for highlighting our complimentary on-site parking! It's great to know it added value to your stay. We look forward to your next visit to Spartanburg and hope it’s soon!

6/10 Satisfaisant

Miguel

Voyage en famille
Les points faibles : Équipements
The room was not what I expected for this price….
Séjour de 2 nuits en avril 2024
Réponse de HotelMgmt le 16 avr. 2024
Miguel, we apologize for any disappointment regarding your room. Your satisfaction is important to us, and we hope you will share more details about your stay so we can work to address any concerns promptly. Thank you and we hope for another chance to make a better impression.

10/10 Excellent

Brenda Marie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff and dinning is wonderful
Séjour de 3 nuits en avril 2024
Réponse de HotelMgmt le 10 avr. 2024
Brenda Marie, we appreciate your positive feedback about our staff and onsite dining. Our team is dedicated to providing exceptional service, and we're thrilled that you felt well taken care of during your stay. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Clark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en avril 2024
Réponse de HotelMgmt le 10 avr. 2024
Thank you, Clark, for choosing us for your stay in Spartanburg! We're so glad that you had a great experience, and we appreciate your five-stars. Please come back soon!

10/10 Excellent

Daniel, Griswold

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location to all the brewery’s and food. All walkable. Great fire pits outside just Needs to make sure not to run out of propane. Overall great hotel. Would say again
Séjour de 1 nuit en mars 2024
Réponse de Hotelmgmt le 3 avr. 2024
Thank you for sharing your positive experience, Daniel! We're glad you liked our walkable location and the nearby dining options. The outdoor fire pits are a favorite amenity among our guests, and we'll be sure to keep them well-supplied with propane for your future visits. We hope to see you back soon at the Spartanburg Marriott!

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Hotelmgmt le 1 avr. 2024
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Michelle.

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotelmgmt le 1 avr. 2024
Thank you, Mark, and we can’t wait to welcome you back again for another five-star stay!

10/10 Excellent

latoya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotelmgmt le 20 mars 2024
Latoya, we're grateful for your time in giving us a five-star rating. It's wonderful to know we delivered a perfect stay, and we look forward to welcoming you back!

2/10 Horrible

LAURA

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Terrible customer service. Sent text thru Expedia that my check-in would be late 1130 to midnight to please make sure I had my room with queen beds because I had four people my two grandchildren and my daughter-in-law and myself. Just to make sure I called the Marriott personally and spoke to Chloe at 10:29. She said yes ma’am we got your message I said make sure I have two beds. There are four of us. We are exhausted from dance competition and the granddaughters have to get up at 6 AM to dance again no problem she said we arrive at 12:05 no queens only king with pull out. Was very upset, but took the room then no parking in a very dangerous area. No security showed up at the hotel. The front desk didn’t even offer a complementary water get to the room. There’s no sheets blankets or pillows for the pull out have to go back downstairs the night Clerk has no key to the storage. They do not offer us another room I had to pay for another king room it is now 1:24 in the morning. And we are just now getting in our rooms. My granddaughters are exhausted, crying and upset. They have to dance first thing in the morning. This is absolutely the worst customer service I have ever experienced. Not Clerk did not even offer us a free water. I had to go to the bartender and ask if there was somebody else that could help. I have stayed in a lot of Marriotts in the last 30 years. This is by far the worst experience I’ve ever had.
Séjour de 1 nuit en mars 2024
Réponse de HotelMgmt le 20 mars 2024
Laura, we apologize for the frustration you experienced during your stay. Although room type is based on availability at the time of check-in, we always aim to accommodate our guests' preferences, and we sincerely regret that we were unable to do so for you on this occasion. It's very disheartening that the room you were given was not properly made up for your needs and that our team's handling of the situation fell short. We will be addressing this internally to improve our service and ensure a more convenient experience for our future guests. Please allow us another chance to improve your impression of us.

6/10 Satisfaisant

Amie

Voyage en famille
Malfunctioning lamp/?Electrical issues in first room, we were moved but room reeked of smoke. Next door guests slammed their door many times late at night keeping us awake, but can’t blame the hotel for that Toilet overflowed but maintenance came to fix promptly. Nice front desk staff, prompt resolution of issues. Excellent breakfast but limited dining hours
Séjour de 2 nuits en mars 2024
Réponse de HotelMgmt le 18 mars 2024
Thank you for your patience and understanding, Amie, despite the issues with your rooms and the disturbance from other guests. We're heartened to hear our front desk staff and maintenance team were able to address your concerns quickly, and we'll be using your comments to ensure these problems aren't repeated moving forward. Your compliments on our breakfast are much appreciated, and we hope to welcome you back soon for a stay that's truly seamless from start to finish.

8/10 Bien

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Hotelmgmt le 6 mars 2024
Thank you for taking a moment to share your positive score, William! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

10/10 Excellent

Tommy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
pleasant staff and convenient to downtown Spartanburg
Séjour de 1 nuit en février 2024
Réponse de Hotelmgmt le 6 mars 2024
Tommy, we appreciate your compliments on our friendly service and prime location. It's wonderful to know our guests enjoy exploring downtown Spartanburg from our doorstep! Hopefully, you will think of us again for your future visits to the area.

10/10 Excellent

Victor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel for Spartanburg!
Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 4 mars 2024
Victor, it's wonderful to know our hotel met your needs during your visit to Spartanburg. We appreciate your five-star review and eagerly await your next stay!

10/10 Excellent

Gayle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved that it was close to the Spartanburg Auditorium
Séjour de 1 nuit en février 2024
Réponse de Hotelmgmt le 2 mars 2024
Gayle, thank you for sharing your positive feedback about your recent stay with us at Spartanburg Marriott. We're delighted to hear that you loved our location and that it served your travel needs perfectly! We would love to have you return for another enjoyable getaway anytime!

8/10 Bien

Matthew, roanoke

Séjour de 2 nuits en février 2024
Réponse de Hotelmgmt le 28 févr. 2024
Thank you for your 4-star rating, Matthew! We're thrilled you enjoyed your stay and are curious about how we can make it a 5-star experience next time. Looking forward to welcoming you back!

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Hotelmgmt le 28 févr. 2024
Thank you for rating us so highly, Brian. We enjoyed having you here and look forward to welcoming you back the next time you are in the area.

8/10 Bien

donnie

Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 21 mars 2024
Our team is grateful for your high rating, thank you! We hope the next time your travels bring you to the area, you’ll consider our property again, Donnie.

8/10 Bien

Glenn

Voyage en famille
Les points forts : Propreté
Getting a little long in the tooth.
Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 27 févr. 2024
Glenn, we're grateful you chose to stay with us and took the time to provide feedback. Although we're pleased by your positive rating, we apologize for any shortcomings you encountered. We are continually working to make updates and enhance our property, and your feedback will be shared with our team. We look forward to the opportunity to exceed your expectations on your next visit to the area.

8/10 Bien

Brad

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The rooms are nice but the hallways are dated and the carpets are worn
Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 21 févr. 2024
Thank you, Brad, for your feedback. We're pleased you enjoyed our guest rooms, but we're sorry to hear that the hallways and carpeting fell short of expectations. Rest assured, your comments will be shared with our design team as we continuously work to enhance our property. We hope you'll join us again soon so we can work to win you over completely.

10/10 Excellent

Remmie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 15 févr. 2024
Receiving your top score means a lot to us! Thank you and we hope to see you again soon, Remmie.

2/10 Horrible

Ami

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A rundown ghost town
A ghost town with paying guests. Marriott has clearly given up on this hotel. Everything is outdated, carpets are stained and dirty...there's hardly any staff to be found anywhere on the property. Hotel is in really poor condition, yet they're still charging $220 a night for rooms. If I had paid $95 a night, I would have felt that was fair for this abomination of a hotel. Stay elsewhere.
Séjour de 3 nuits en février 2024
Réponse de HotelMgmt le 16 févr. 2024
Ami, we are disappointed and surprised to read about your experience. This does not reflect the high standards we strive for and we will be discussing your concerns immediately with our team. Please allow us another chance in the future to show you what we are truly capable of and restore your trust in our Brand.

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a nice stay
Séjour de 1 nuit en janvier 2024
Réponse de Hotelmgmt le 16 févr. 2024
William, your five-star review was a pleasure to share with the team. We all loved welcoming you to Spartanburg Marriott and ensuring a beautiful trip. We hope to do it again!

8/10 Bien

Caleb

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Inconvenient getting on to property
Séjour de 1 nuit en février 2024
Réponse de Hotelmgmt le 16 févr. 2024
Thank you, Caleb, for your great score and helpful insights. We reget you had any difficulty finding us. We will look into our signage further to ensure a seamless experience all around moving forward! We hope to welcome you back soon!

6/10 Satisfaisant

Brian

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Hotelmgmt le 12 févr. 2024
We appreciate your star-rating, however, we would love nothing more than to welcome you back to strive for true perfection in the future.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Hotelmgmt le 6 févr. 2024
Your perfect score has brightened our day, thank you! Come back soon, James!

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bartender was absolutely amazing! Spent more time hanging at the hotel bar then out on the town! Staff was fantastic! Thanks Taylor for making our trip a blast!
Séjour de 2 nuits en février 2024
Réponse de HotelMgmt le 7 févr. 2024
We're thrilled you had such an enjoyable time at MESH Lounge! Your high praise will be shared with Taylor and the rest of our bar team. Thank you and we look forward to serving you again during your future trips to Spartanburg!

10/10 Excellent

Timothy or Tanya

Séjour de 1 nuit en février 2024
Réponse de Hotelmgmt le 6 févr. 2024
Receiving your top score means a lot to us! Thank you and we hope to see you again soon.

8/10 Bien

Dagmar

Séjour de 4 nuits en janvier 2024
Réponse de Hotelmgmt le 20 mars 2024
We are delighted your stay was a positive one! We hope you’ll choose our property whenever your travels bring back you to the area.

10/10 Excellent

Randall

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de HotelMgmt le 2 févr. 2024
It was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area, Randall.

10/10 Excellent

Omar

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Conference comfort
Overall great experience.
Séjour de 3 nuits en janvier 2024
Réponse de HotelMgmt le 23 janv. 2024
Omar, we're so happy that you enjoyed your time with us at the Spartanburg Marriott! Thank you for your top rating, and we hope for the opportunity to greet you again soon!

10/10 Excellent

Chris

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Regularly stay here and always meets needs.
Séjour de 2 nuits en janvier 2024
Réponse de Hotelmgmt le 20 janv. 2024
Thank you for your continued patronage, Chris. It's great to hear that we consistently meet your needs on each of your stays. Our team strives to maintain high standards of service and comfort, and your regular visits are a testament to their efforts. We look forward to welcoming you back to Spartanburg Marriott again soon and continuing to provide you with a satisfying experience every time.

2/10 Horrible

John

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The front desk staff were smiling sweet talking do nothings. The first day we had room service and not again for 5 days. I asked 3 times to get a blanket before one was delivered. We discovered we were leaving the DND sign on till 11:30a. That was ok the 1st day, but not afterwards. The sign was removed at 10:00am still no service. There was no checking on us even when discussed with the staff. I find fault with the front desk not the room service people. They followed up very little. I was able to chase people down or ask the front desk or get a maintenance person to help to get wash clothes and coffee. We have someone in the hospital, so other family had already made reservations with you and experienced the same lack of service at the front desk. No one on duty for several minutes. They had made reservations for queen beds but no room was available except king beds. I'll let them tell their own full story. But let me add as they were checking in a different customer was saying the same things. Get your act together.
Séjour de 2 nuits en janvier 2024
Réponse de Hotelmgmt le 20 janv. 2024
Thank you for taking the time to share your experience, John. We deeply regret to hear about the challenges you faced during your stay, particularly with the room service and the responsiveness of our front desk team. It is concerning that your requests for a blanket and room cleaning were not promptly addressed. Our goal is always to provide attentive and efficient service, and it seems we fell short in this regard during your visit. Additionally, the issues your family encountered with room reservations and service at the front desk are equally concerning. Your feedback is invaluable as it helps us identify areas where we need to improve, especially in terms of training and service follow-up. Please be assured that these issues will be addressed with the relevant teams to prevent such occurrences in the future. We apologize for not meeting the standard of service we strive to provide and hope to have the opportunity to regain your trust and demonstrate the high level of service we are known for.

10/10 Excellent

Ernest

Voyage en couple
Very clean room. Friendly staff. Was very helpful. They gave us a early check in. And I’m blind and they were very accommodating.
Séjour de 7 nuits en janvier 2024
Réponse de Hotelmgmt le 20 janv. 2024
Thank you for your review, Ernest. It's wonderful to hear that you found your room pristine and our team impressive. We're particularly glad to know that the early check-in and the accessible accommodations enhanced your experience with us at Spartanburg Marriott. Providing a welcoming, supportive environment for all guests is a top priority, and it's heartening to hear that we succeeded in making your stay comfortable and enjoyable. We look forward to welcoming you back again for another pleasant visit.

2/10 Horrible

John

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The front desk staff were smiling sweet talking do nothings. The first day we had room service and not again for 5 days. I asked 3 times to get a blanket before one was delivered. We discovered we were leaving the DND sign on till 11:30a. That was ok the 1st day, but not afterwards. The sign was removed at 10:00am still no service. There was no checking on us even when discussed with the staff. I find fault with the front desk not the room service people. They followed up very little. I was able to chase people down or ask the front desk or get a maintenance person to help to get wash clothes and coffee. We have someone in the hospital, so other family had already made reservations with you and experienced the same lack of service at the front desk. No one on duty for several minutes. They had made reservations for queen beds but no room was available except king beds. I'll let them tell their own full story. But let me add as they were checking in a different customer was saying the same things. Get your act together.
Séjour de 4 nuits en janvier 2024
Réponse de Spartanburg Marriott le 16 janv. 2024
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.Unfortunately, your preferred room type is based on hotel availability and no housekeeping services will be received if your DND sign is on the door.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.

10/10 Excellent

Glenda

Voyage en famille
Séjour de 1 nuit en janvier 2024
Réponse de Hotelmgmt le 16 janv. 2024
Glenda, we appreciate knowing that your visit was excellent! It would be our honor to welcome you back again.

10/10 Excellent

Rebecca

Séjour de 1 nuit en janvier 2024
Réponse de Hotelmgmt le 14 janv. 2024
Thank you for the five-star rating, Rebecca! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

8/10 Bien

Brittany

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great except the breakfast was way to pricey for what was available on the buffet. Also don’t like buffet food.
Séjour de 1 nuit en décembre 2023
Réponse de HotelMgmt le 17 janv. 2024
Thank you, Brittany, for your feedback. It's great to know you enjoyed your stay, but we apologize that our breakfast offerings and pricing fell short of your expectations. We're always looking for ways to enhance our guests' experiences and appreciate your input. We look forward to having you with us again and hope to earn that last star.

8/10 Bien

Brittany

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was clean mattress ok
Séjour de 1 nuit en décembre 2023
Réponse de HotelMgmt le 17 janv. 2024
Brittany, thank you for noting the cleanliness of your room and sharing your feedback on the mattress. We strive to offer the utmost comfort to our guests, and your input is valuable in guiding our improvements. We hope to have you stay with us again in the near future!

10/10 Excellent

Marisol

Séjour de 2 nuits en janvier 2024
Réponse de Hotelmgmt le 29 janv. 2024
It's rewarding to see that you had a great stay! Thank you, Marisol, and we hope you'll join us for another five-star experience soon!