Avis sur Holiday Inn Resort South Padre Island - Beach Front, an IHG Hotel
Holiday Inn Resort South Padre Island - Beach Front, an IHG Hotel
100 Padre Blvd., South Padre Island, TX
Avis
7,4
Bien
7,6/10
Propreté
7,8/10
Personnel et service
7,4/10
Équipements
7,0/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
9 oct. 2022
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en octobre 2022
Réponse de Christie le 2 avr. 2024
Dear Emmanuel, Thank you for staying at the Holiday Inn Resort South Padre Island and providing feedback! We'd like to apologize for providing an experience that fell short of our high standards during your visit. Please contact the hotel if you would like to discuss your stay and how we can improve your next one. We look forward to seeing you again soon.
4/10 Médiocre
Jaime
Voyage en famille
27 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Jaime
Séjour de 1 nuit en mai 2024
8/10 Bien
GLAFIRA
Voyage en famille
27 mai 2024
GLAFIRA
Séjour de 1 nuit en mai 2024
10/10 Excellent
Claudia
Voyage en famille
27 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Claudia
Séjour de 2 nuits en mai 2024
6/10 Satisfaisant
kaysa
26 mai 2024
Les points forts : Propreté
kaysa
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
Fabiola
Voyage en famille
20 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Fabiola
Séjour de 2 nuits en mai 2024
2/10 Horrible
Ana
Voyage en famille
20 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ana
Séjour de 1 nuit en mai 2024
10/10 Excellent
John
Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 26 mai 2024
Thank you so much, John, for your glowing review! We are thrilled to hear that you enjoyed your stay at Holiday Inn Resort South Padre Island. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another fantastic experience. See you soon!
8/10 Bien
Miro
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Miro
Séjour de 2 nuits en mai 2024
8/10 Bien
Raquel
17 mai 2024
Les points forts : Propreté
Raquel
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 26 mai 2024
Thank you, Raquel, for such a positive review! We loved having you at Holiday Inn Resort South Padre Island and are so glad to hear that you enjoyed your stay. We look forward to hosting you again soon. See you soon!
4/10 Médiocre
Vanessa
12 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Vanessa
Séjour de 2 nuits en mai 2024
2/10 Horrible
Carlos
Voyage en famille
12 mai 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Carlos
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 26 mai 2024
Dear Carlos,Your feedback is incredibly valuable to us, and we want to ensure that such issues are addressed promptly. Could you please share more details about your experience? This will help us understand what went wrong and take the necessary actions to improve our services. Your satisfaction is our priority, and we hope to have the opportunity to serve you better in the future.Best regards,Hotel Management
2/10 Horrible
Nicolas
Voyage en famille avec de jeunes enfants
12 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicolas
Séjour de 1 nuit en mai 2024
8/10 Bien
Belma
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Belma
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 26 mai 2024
Thank you Belma, for your amazing review! It was our absolute pleasure to have you stay with us at Holiday Inn Resort South Padre Island. We’re glad you enjoyed your time here, and we can’t wait to welcome you back.
8/10 Bien
Diana
8 mai 2024
Diana
Séjour de 4 nuits en mai 2024
Réponse de Hotel Management le 28 mai 2024
Thank you so much for glowing review, Diana. We can't wait to see you again for more fun and relaxation at Holiday Inn Resort South Padre Island.
6/10 Satisfaisant
Tanmoy
19 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Tanmoy
Séjour de 3 nuits en mars 2024
Réponse de Management Team le 22 avr. 2024
Thank you for choosing Holiday Inn Resort South Padre Island, Tanmoy. We're committed to providing the best experience for our guests and will take your comments into consideration as we strive for improvement.We hope to have the opportunity to welcome you back in the future and exceed your expectations. See you soon!
10/10 Excellent
Cathie
Voyage en famille
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cathie
Séjour de 1 nuit en avril 2024
Réponse de Management Team le 17 avr. 2024
Hello Cathie, Thank you for leaving a review about your experience at Holiday Inn Resort South Padre Island. We are thrilled to hear that you enjoyed your stay with us! Remember, whether you're here for business or pleasure, Holiday Inn Resort South Padre Island is always ready to ensure your stay is comfortable and satisfying. We're genuinely looking forward to welcoming you back for another relaxing getaway.
10/10 Excellent
Jesus
15 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Jesus
Séjour de 1 nuit en avril 2024
Réponse de Management Team le 16 avr. 2024
Hello Jesus, Thank you for your glowing review! We're thrilled to hear you had a wonderful experience at Holiday Inn Resort South Padre Island. Your satisfaction truly is our top priority, and we can't wait to welcome you back for another memorable stay. See you soon!
10/10 Excellent
Nelly
14 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Nelly
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 15 avr. 2024
Hello Nelly. It's reviews like yours that make our day! We can't wait to welcome you back to Holiday Inn Resort South Padre Island for another exceptional stay. Your satisfaction is our goal!
10/10 Excellent
Alexander
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alexander
Séjour de 2 nuits en mars 2024
Réponse de Christie le 1 avr. 2024
Thank you for taking the time to leave us such a wonderful review, Alexander! We're happy to hear you enjoyed your stay and can't wait to have you back at Holiday Inn Resort South Padre Island. Your happiness is our success!
10/10 Excellent
Armando
31 mars 2024
Armando
Séjour de 1 nuit en mars 2024
Réponse de Management Team le 22 avr. 2024
Thank you for your perfect review, Armando. We hope you stay with us again next time at Holiday Inn Resort South Padre Island - Beach Front.
8/10 Bien
Fausto
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fausto
Séjour de 2 nuits en mars 2024
Réponse de Christie le 1 avr. 2024
We're thrilled to receive such positive feedback and glad you enjoyed your time with us. The team at Holiday Inn Resort South Padre Island is looking forward to your next visit. Thank you for being an incredible guest, Fausto!
10/10 Excellent
Courtney
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Courtney
Séjour de 3 nuits en mars 2024
Réponse de Christie le 1 avr. 2024
We're so grateful for your kind words and happy to know you enjoyed your visit, Courtney. The team at Holiday Inn Resort South Padre Island is excited to see you again soon. Thanks for being such a wonderful guest!
8/10 Bien
juan carlos
Voyage en famille
29 mars 2024
Les points forts : Personnel et service et équipements
juan carlos
Séjour de 4 nuits en mars 2024
Réponse de Christie le 1 avr. 2024
Dear Juan Carlos, Thank you for taking the time to leave us a review. We're glad you chose to stay at the Holiday Inn Resort South Padre Island and appreciate your feedback regarding the rooms, bathrooms, and fire alarm. Rest assured, your comments have been forwarded to our management team for immediate action. We hope to welcome you back soon for an even better experience!
10/10 Excellent
Elias
Voyage en famille
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elias
Séjour de 1 nuit en mars 2024
Réponse de Rene le 29 mars 2024
Hello, Elias! It's fantastic to hear that you had an enjoyable stay at Holiday Inn Resort South Padre Island. We're truly grateful for your review and are excited to welcome you back in the near future. Thank you for being such a valued guest!
10/10 Excellent
Laura
Voyage en groupe
3 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Laura
Séjour de 5 nuits en février 2024
Réponse de Christie le 29 mars 2024
Dear Laura, we are so pleased about your rating while staying with us at Holiday Inn Resort South Padre Island. Our staff is excited that they were able to meet your expectations. We will notify management regarding the housekeeping (towels) for our guests. We look forward to seeing you again.
6/10 Satisfaisant
Monica
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Monica
Séjour de 1 nuit en février 2024
Réponse de Christie le 29 mars 2024
Hello Monica. Thank you so much for choosing Holiday Inn Resort South Padre Island as your preferred getaway destination. We are truly honored to have had the opportunity to serve you. Rest assured that I will personally pass on your comments to our management team, so that we can take any necessary steps to enhance our guest experience further.Our team looks forward to welcoming you back to the beautiful South Padre Island.
10/10 Excellent
Gerardo
25 févr. 2024
Gerardo
Séjour de 1 nuit en février 2024
Réponse de Rene le 29 mars 2024
Hello, Gerardo! We are thrilled to hear about your positive experience at our Holiday Inn Resort South Padre Island. Your kind words are greatly appreciated, and we look forward to welcoming you back for another memorable stay. Thank you for choosing us!
10/10 Excellent
Dominick
Voyage en famille avec de jeunes enfants
10 févr. 2024
Les points forts : Propreté et personnel et service
Dominick
Séjour de 4 nuits en février 2024
Réponse de Christie le 16 févr. 2024
Dear Dominick, thank you for the excellent rating and review while you were our guest at Holiday Inn Resort. Our staff is committed to providing excellent customer service. We thank you for your business.
10/10 Excellent
Rebecca
Voyage en groupe
3 févr. 2024
Les points forts : Propreté et équipements
Rebecca
Séjour de 3 nuits en janvier 2024
Réponse de Christie le 16 févr. 2024
Dear Rebecca, we are so pleased about your rating while staying with us at Holiday Inn Resort. Our staff is excited that they were able to meet your expectations. We will notify management regarding the housekeeping (towels) and mapping/directions for our guests. We look forward to seeing you again.
6/10 Satisfaisant
Victoria
Voyage en couple
29 janv. 2024
Victoria
Séjour de 3 nuits en janvier 2024
Réponse de Management le 16 févr. 2024
Dear Victoria. We are sorry we did not meet your expectations while you were our guest.
10/10 Excellent
Lane
28 janv. 2024
Lane
Séjour de 1 nuit en janvier 2024
Réponse de Christie le 29 mars 2024
Hello Lane! We're over the moon to hear you enjoyed your stay at Holiday Inn Resort South Padre Island. Your review is incredibly appreciated, and we can't wait to welcome you back. Thanks for choosing us!
10/10 Excellent
Carlos
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Carlos
Séjour de 1 nuit en janvier 2024
Réponse de Christie le 16 févr. 2024
Dear Carlos, thank you for your excellent rating while staying at the Holiday Inn Resort. Our staff takes great pride in their work and proving the best customer service.
10/10 Excellent
Jennifer
Voyage en couple
11 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 4 nuits en décembre 2023
Réponse de Christie le 16 févr. 2024
Dear Jennifer, thank you for the excellent rating of your stay at Holiday Inn Resort. Our staff is pleased to know your stay was wonderful.
10/10 Excellent
Jacqueline
Voyage en famille avec de jeunes enfants
6 janv. 2024
Jacqueline
Séjour de 6 nuits en décembre 2023
Réponse de Christie le 16 févr. 2024
Dear Jacqueline, thank you for your excellent rating and review of your stay with us at Holiday Inn Resort. We take great pride in delivering excellent customer service. We thank you for your business and look forward to seeing you again.
6/10 Satisfaisant
Roland
Voyage en famille
4 janv. 2024
Les points forts : Propreté, personnel et service, équipements
Roland
Séjour de 1 nuit en décembre 2023
Réponse de Management le 16 févr. 2024
Dear Roland. We are sorry we did not meet your expectations based on your rating. Based on your comment on the shower head maintenance will be notified.
8/10 Bien
Erik, Austin
3 janv. 2024
Les points forts : Propreté et équipements
Erik
Séjour de 1 nuit en décembre 2023
Réponse de Christie le 16 févr. 2024
Dear Erik, thank you for your rating and review of your stay with us at Holiday Inn Resort. Our staff is committed to providing excellent customer service and enjoyed having you as our guest.
4/10 Médiocre
Michelle
2 janv. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Michelle
Séjour de 7 nuits en décembre 2023
Réponse de Christie le 16 févr. 2024
Dear Michelle, we are sorry we did not meet your expectations during your stay with us. Your comments will be shared with management.
2/10 Horrible
Carla
Voyage en famille
2 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Carla
Séjour de 1 nuit en décembre 2023
Réponse de Management le 16 févr. 2024
Dear Carla, based on your rating we are sorry we did not meet your expectations. Unfortunately, with no comments in relation to your experience we are unable to know why a rating 2 out of 5.
10/10 Excellent
Jayy
1 janv. 2024
Jayy
Séjour de 1 nuit en décembre 2023
Réponse de Christie le 16 févr. 2024
Dear Jayy, thank you for your excellent rating while being our guest at Holiday Inn Resort. We appreciate your rating and thank you for your business.
6/10 Satisfaisant
Angela
Voyage en couple
31 déc. 2023
Les points forts : Propreté, personnel et service, équipements
Angela
Séjour de 1 nuit en décembre 2023
Réponse de Management le 16 févr. 2024
Dear Angela, we are sorry we did not meet your expectations while being our guest.
10/10 Excellent
Veronica
29 déc. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Veronica
Séjour de 1 nuit en décembre 2023
Réponse de Christie le 16 févr. 2024
Dear Veronica, thank you for your excellent rating of your stay with us at Holiday Inn Resort. Our staff is committed to providing our guest excellent customer service.
4/10 Médiocre
Eder
Voyage en famille
26 déc. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Eder
Séjour de 1 nuit en décembre 2023
Réponse de Christie le 16 févr. 2024
Dear Eder, we are sorry we did not meet your expectations. We will share the information provided with management.
8/10 Bien
Sierra
Voyage en couple
26 déc. 2023
Les points forts : Propreté
Sierra
Séjour de 6 nuits en décembre 2023
Réponse de Christie le 16 févr. 2024
Dear Sierra, we would like to thank you for your excellent rating and review. Our staff is committed to providing excellent customer service and are pleased you enjoyed your stay. Thank you for your business and we look forward to seeing you again.
8/10 Bien
Sigani
25 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sigani
Séjour de 1 nuit en décembre 2023
Réponse de Christie le 16 févr. 2024
Dear Sigani. Thank you for your rating while staying as our guest at Holiday Inn Resort. Our staff enjoyed having you as our guest and look forward to seeing you again.
10/10 Excellent
eric
8 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
eric
Réponse de Christie le 16 févr. 2024
Dear Eric, thank you for your excellent rating and how great your stay was with us at the Holiday Inn Resort. We are excited to know that you enjoyed your stay with us.
10/10 Excellent
Anita
Voyage en famille
3 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anita
Séjour de 3 nuits en novembre 2023
Réponse de Christie le 5 déc. 2023
Dear Anita. Thank you for your excellent rating during your stay at Holiday Inn Resort. The staff is pleased that your stay with us was an excellent experience.
6/10 Satisfaisant
Rachel
28 nov. 2023
Les points forts : Propreté, personnel et service, équipements
Rachel
Séjour de 3 nuits en novembre 2023
Réponse de Management le 16 févr. 2024
Dear Rachel, we are sorry we did not meet your expectations based on your rating. Unfortunately, with no comment(s) provided are don't know why 3 out of 5 was provided.
6/10 Satisfaisant
Jose
Voyage en couple
26 nov. 2023
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Jose
Séjour de 2 nuits en novembre 2023
Réponse de Christie le 5 déc. 2023
Dear Jose. We are sorry we fell short of your expectations during your stay with us. We ask that you please follow up with the manager regarding your experience.
10/10 Excellent
Rafael
25 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rafael
Séjour de 1 nuit en novembre 2023
Réponse de Christie le 5 déc. 2023
dear Rafael. Thank you for the excellent rating while staying at the Holiday Inn Resort. The staff is pleased that your stay was relaxing. We loved having you as our guest.