Équipement de l’hébergement

Avis sur Holiday Inn Club Vacations Oak n’ Spruce Resort in the Berkshires, an IHG Hotel

3.5 out of 5

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 293 avis sur 469." "
Note des voyageurs de 8 (Bien), d’après 118 avis sur 469." "
Note des voyageurs de 6 (Satisfaisant), d’après 33 avis sur 469." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 469." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 469." "

8,8/10

Propreté

9,0/10

Personnel et service

9,0/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tres bonne surprise
tres bon sejour. apartment immense ; baignoire avec un jacuzi; piscine indoor chauffée; tariff etonament bas
Séjour de 1 nuit en octobre 2018

10/10 Excellent

Cynthia

Les points forts : Propreté et infrastructures et conditions de l’hébergement
👍
Séjour de 4 nuits en mai 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 22 mai 2024
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

BRENDA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved everything!
Séjour de 1 nuit en mars 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 21 mai 2024
5 star vacations are what we strive for at the Oak N' Spruce, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 Bien

Jeanne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, friendly staff, plenty of indoor/outdoor activities.
Séjour de 2 nuits en mai 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 16 mai 2024
We love to see this! Thanks a million for taking the time to rate your stay at Oak N' Spruce resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

8/10 Bien

Jeanne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We liked that the property was almost totally self contained. i.e. indoor & outdoor activities, bar, snacks, etc.
Séjour de 1 nuit en mai 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 15 mai 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Oak N' Spruce resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 Excellent

Menghan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just like home
Séjour de 6 nuits en mai 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 15 mai 2024
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Laura

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and commodious. It felt like a home away from home. It might feel dated to some but we found it very luxurious for the price. We didn’t really take advantage of many of the amenities but they are ample. The kitchen was well stocked with everything needed. I would definitely come back.
Séjour de 3 nuits en mai 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 8 mai 2024
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

kenneth, beechurst

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room was spacious- 2 bedrooms, large living room, full kitchen, terrace, TV's in every room. It was spotless when we arrived. The stay was exceptional.
Séjour de 3 nuits en avril 2024
Réponse de Holiday Inn Club Vacations le 26 avr. 2024
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Oak 'n' Spruce Resort.

10/10 Excellent

Heidi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 24 avr. 2024
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Abrigal

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property had great amenities on site.
Séjour de 3 nuits en avril 2024
Réponse de Holiday Inn Club Vacations le 20 avr. 2024
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Oak 'n' Spruce Resort.

10/10 Excellent

Gabriel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 16 avr. 2024
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Oak 'n' Spruce Resort.

10/10 Excellent

Maria

Séjour de 1 nuit en avril 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 1 mai 2024
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Oak N' Spruce resort!

8/10 Bien

regina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to the Divine mercy shrine
Séjour de 1 nuit en avril 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 8 avr. 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Oak N' Spruce resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

6/10 Satisfaisant

JNeene

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Resort is huge and is like what I pictured the resort in Dirty Dancing to be in its heyday. We did not make use of any of the facilities, but it seems like there was something interesting to do every day for kids despite the cold, April temperatures. Our family of five (kids 17,13,6) stayed in a king and queen two bedroom. Room was spacious but definitely in used condition. We enjoyed the private balcony facing the woods. Weird bathroom open to bedroom in king bedroom, complete with 1980s style jetted tub with mirrored surround. All of us opted to use the bathroom in the queen bedroom. Cute well-equipped kitchen, but we ventured into town on recommendation of front desk staff to try the restaurants. Very happy with the suggestions! Another curious feature was a tiny kitchenette in the queen bedroom with cooktop. The exterior doorknob was removed for that bedroom, but it must have been a standalone queen suite at some point. There was noise from adjacent rooms audible from both bedrooms (people going up and down stairs and water running), but all of us adjusted and slept ok. We would stay again if price is right!
Séjour de 1 nuit en avril 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 8 avr. 2024
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. We appreciate your rating.

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, équipements
Second time back, rooms are a bit dated but the amount of space you get is unmatched. Tons to do for the kids. We had a wonderful stay and will be back
Séjour de 2 nuits en mars 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 21 mars 2024
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Julio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic!!!
Séjour de 2 nuits en mars 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 19 mars 2024
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Oak 'n' Spruce Resort.

10/10 Excellent

Jocelyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 19 mars 2024
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Oak 'n' Spruce Resort.

10/10 Excellent

Xenia

Séjour de 1 nuit en mars 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 6 avr. 2024
Thank you for letting us know you had a great experience with us. We’re thrilled to see this rating and hope you’ll be back to see us again soon at Oak 'n' Spruce Resort!

8/10 Bien

Rebecca, Guilford

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The people were amazing. A great place for family with children. I wish I knew about this place when my kiddos were little. Only comment is that the cafe is terrible. Great people, kind, thoughtful but the food needs improvement.
Séjour de 3 nuits en mars 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 10 mars 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Oak N' Spruce resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 Excellent

Desiree

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great get away with your family. Love how there is so much space for everyone.. Pretty big pool it was fun
Séjour de 2 nuits en février 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 2 mars 2024
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Oak 'n' Spruce Resort.

10/10 Excellent

Haely

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were very spacious and equipped with everything we needed.
Séjour de 1 nuit en février 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 1 mars 2024
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Karen

Voyage en famille
Not a lot of adult activities. Karaoke was just a machine to use. No person to entertain.
Séjour de 3 nuits en février 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 29 févr. 2024
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

6/10 Satisfaisant

Michelle

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The pool areas were filthy with Goldfish crackers strewn all over, hairballs floating in the water, and large groups of inconsiderate patrons who behaved in extremely unsafe ways. We had problems with check-in given a system-wide outage. This hotel / facility has great potential, but there should be more policies in place to discourage large groups of guests monopolizing the pool area and leaving behind huge messes.
Séjour de 1 nuit en février 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 28 févr. 2024
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. We appreciate your rating.

8/10 Bien

Ronald

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place and great for the kids!!
Séjour de 2 nuits en février 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 26 févr. 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Oak N' Spruce resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 Excellent

Dayse

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en février 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 26 févr. 2024
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 Bien

kymmarie

Voyage en famille
Les points forts : Propreté et équipements
Did not appreciate the fact that the property sells game room cards right up until the time they turn off the games. We had just bought a $50 card and the place went dark. It it an unfair business practice. There should be a reminder sign at the machine "close at 9pm" We checked out early and couldn't use the next day either. The customer service at front desk should be more understanding and helpful instead of belligerent and accusatory that we should know better. Was not a good way to end our stay at Holiday Inn
Séjour de 2 nuits en février 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 20 févr. 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Oak N' Spruce resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great spot to relax
Séjour de 2 nuits en février 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 19 févr. 2024
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Agnieszka

Séjour de 2 nuits en février 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 21 mars 2024
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I would like to share that our experience with Fitz at check in was wonderful. Super friendly and courteous
Séjour de 1 nuit en février 2024
Réponse de Laura S. le 10 févr. 2024
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

10/10 Excellent

Jozef

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Really nice and clean. Beds are very comfortable. I would like to stay longer.
Séjour de 2 nuits en février 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 9 févr. 2024
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Oak 'n' Spruce Resort.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 9 févr. 2024
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your rating of 10. You made our day, and we hope to see you again soon at Oak 'n' Spruce Resort.

10/10 Excellent

Yesenia

Séjour de 1 nuit en janvier 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 20 mars 2024
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Laura S. le 2 févr. 2024
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

10/10 Excellent

Gabriel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice quiet place to spend the weekend, they have all the amenities you could need.
Séjour de 2 nuits en janvier 2024
Réponse de Laura S. le 29 janv. 2024
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

10/10 Excellent

Robert

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very friendly and knowlegable. The property was beautiful. Our room was spacious, clean and cute. Having two bedrooms and two bathrooms was great, having 2 adults and 4 kids. The kids loved the pools and the arcade. The only thing I didnt like was having to climb 3 stories to our room during a snowstorm. Not the hotels fault it was cold, but an elevator would have been nice. We will definitely be heading back and I will keep recommending this place to friends and family.
Séjour de 1 nuit en janvier 2024
Réponse de Laura S. le 29 janv. 2024
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

10/10 Excellent

Michelle

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super fun place for entire family. The staff was very friendly and the rooms were very clean
Séjour de 1 nuit en janvier 2024
Réponse de Laura S. le 29 janv. 2024
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

8/10 Bien

Elizabeth

Séjour de 3 nuits en janvier 2024
Réponse de Holiday Inn Club Vacations, Incorporated le 9 févr. 2024
Thanks for your comments and rating. Hopefully, your next stay will be 5 stars! We’re always looking for new ways to impress our guests and owners. Thanks for staying with us at Oak 'n' Spruce Resort.

10/10 Excellent

Matt, Lee

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de Laura S. le 29 janv. 2024
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

10/10 Excellent

Matt, Lee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Expectations for the price were far better than anticipated!! The room (more like a well furnished and equipped 1 bedroom apartment) was uniquely decorated in accordance to its rustic mountainside location...The only negative comment was how quickly the hot water ran out in either of the 2 full bathrooms in our suite.
Séjour de 4 nuits en janvier 2024
Réponse de Laura S. le 29 janv. 2024
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

10/10 Excellent

Lutfi

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Get food elsewhere.
Séjour de 2 nuits en janvier 2024
Réponse de Laura S. le 29 janv. 2024
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort, and appreciate the feedback on our current dining options. We’ll look forward to welcoming you back again soon!

8/10 Bien

Amir

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Laura S. le 29 janv. 2024
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Laura S. le 29 janv. 2024
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

8/10 Bien

Laura, Orange

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Laura S. le 2 févr. 2024
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

8/10 Bien

Luc

Réponse de Laura S. le 29 janv. 2024
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

10/10 Excellent

Viviane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Laura S. le 29 janv. 2024
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

8/10 Bien

Brijesh

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Laura S. le 29 janv. 2024
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

8/10 Bien

Aviad

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place for all the family- great room with nice amenities.don’t have to much dining options on the resort- no available breakfast even with extra pay and nothing in a walking distance. Also the tv is with cables and dvd- no smart tv
Séjour de 5 nuits en décembre 2023
Réponse de Laura S. le 2 févr. 2024
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort and greatly appreciate your comments. We’ll look forward to welcoming you back again soon!

10/10 Excellent

Scott

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the activities center
Séjour de 3 nuits en décembre 2023
Réponse de Holiday Inn Club Vacations, Incorporated le 6 févr. 2024
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

JoHanna

Séjour de 1 nuit en décembre 2023
Réponse de Holiday Inn Club Vacations, Incorporated le 6 févr. 2024
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 Bien

Kimberly, West Springfield

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pros-full condo units, clean and many amenities Cons- paper thin walls and this stay there was no kitchen towels or pot holders in the room
Séjour de 2 nuits en décembre 2023
Réponse de Holiday Inn Club Vacations, Incorporated le 6 févr. 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Oak N' Spruce resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.