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Avis sur Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
182 East Frontage Rd, South Fork, CO

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 183 avis sur 407." "
Note des voyageurs de 8 (Bien), d’après 123 avis sur 407." "
Note des voyageurs de 6 (Satisfaisant), d’après 51 avis sur 407." "
Note des voyageurs de 4 (Médiocre), d’après 29 avis sur 407." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 407." "

8,6/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Chantale

Séjour de 1 nuit en août 2023
Réponse de Nadia Valdez- Guest Services le 19 août 2023
Chantale,Thank you for rating our hotel 10 out of 10, we are glad you enjoyed your stay and we hope that you will come see us again next time you are in the South Fork area!

10/10 Excellent

Geraldine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
exceptionnel je recommande !
hôtel référence en propreté
Séjour de 1 nuit en avril 2023
Réponse de Nadia Valdez- Guest Service Manager le 17 mai 2023
Thank you for your rating, we appreciate your business and hope to see you again next time you are in the area.

8/10 Bien

Pascal, Rive- Sud de Montreal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent rapport qualité-prix!
Arrêt pour une nuit dans la région de South Fork, Colorado, cet hotel nous a charmé. Piscine intérieure, bain à remous et déjeuner inclus!

6/10 Satisfaisant

Carmen

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
It was a bit disappointing that neither the pool nor the hot tub were working during my stay and there is no desk person around to help you after about 8 pm.
Séjour de 2 nuits en avril 2024
Réponse de Steven, owner le 27 avr. 2024
Thanks for your feedback, sorry to hear you didn’t enjoy your stay. As a correction the above comment, our front desk is open daily 7AM - 11PM. The signage all around the property includes a phone number to call after hours in case of emergency.

10/10 Excellent

Jane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Nadia Valdez- Guest Services le 4 mai 2024
Jane,Thank you for rating us all 5's! We hope you enjoyed your stay!

10/10 Excellent

Kara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My husband and I stayed here for two nights and I could’ve stayed so much longer! It was actually an accident because I wasn’t paying attention when I booked that it was in South Fork not Pagosa Springs.. but what a great accident! The view from Pagosa Springs to south fork are breathtaking! Drive the extra 30 min, it’s so worth it!!The staff was so friendly and helpful. Our room was perfect and the bed was so comfortable!! We will most definitely be staying here our next time in Colorado! It’s a cute little town but it’s only 30 minutes away from the slops! The views are the best!!
Réponse de Nadia Valdez- Guest Services le 10 avr. 2024
Kara,Thank you for your 5 out of 5 rating, we are glad you accidently picked out little town to stay 2 nights in and we are happy to know we earned your business. Thanks again for your review and we look forward to seeing you again next time you are in Colorado!

10/10 Excellent

Ann

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good breakfast
Séjour de 2 nuits en mars 2024
Réponse de Nadia Valdez- Guest Services le 10 avr. 2024
Ann,Thank you for your 5 out of 5 rating, we are glad you enjoyed breakfast. We hope you will come stay with us again next time you are in the South Fork area!

4/10 Médiocre

gary

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have stayed here before. This time I was given a ground floor room, right beside the only stairway to the second floor. There is no elevator. A church group of some 50 people of all ages, including children, treaded up and down these stairs, back and forth past our room, to the hot tub area, from 4:30pm - 10 pm. The breakfast begins being served from 6:30 am. When I would wake up to go to the car, there would be grown men at 6:10 am sitting there, waiting as if they were some starving animal for breakfast to be prepared. Please give the staff and other clientele a break! I hope this particular group reads this review and prays to their fictitious higher power, that they could look within to show grace, as well as respect for others as they should be taught in their gatherings. Please be aware whenever you show up in a huge bus with your name on the side of it, that every individual is representing said name, and please show consideration for others. Without these type of people staying here while you do, it is a great place to lie your head. You may consider a 2nd floor room, as well as requesting to be away from the stairway.
Séjour de 3 nuits en mars 2024
Réponse de Nadia Valdez- Guest Services le 26 mars 2024
Gary,We apologize for failing to meet your expectations during your recent stay. When we have groups like this we try our hardest to accommodate the group and all of our other guests needs. With our property being so small and not having an elevator that does make things a little bit harder. We appreciate your feedback about the situation and wish we would of been able to get a better rating for our hotel but because of the situation we understand your rating. We hope you will stay with us again next time you are in the South Fork area.Thanks again!

2/10 Horrible

Hilda

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
After checking in, I am told that there is no hot water. I made the commit I couldn’t take a cold shower and the clerk tells me I could stay at their sister hotel, 4Seasons with no extra charge. Yeah!!! The rate is cheaper here and for a reason. No breakfast, not how t tub… pretty much a cabin experience.
Réponse de Daniel Espinosa, General Manager le 20 mars 2024
Hi Hilda,Good Morning.I want to deeply apologize for your experience with your stay. When we learned that our hot water heater went out our goal was to ensure our guests had a hot shower in the morning. We should have communicated better and still offered our guests that relocated to Four Seasons full amenities of hot tub, breakfast, guest laundry and fitness center at Quality Inn. Again I am very sorry for all the inconvenience we have caused and we are working quickly to get the new hot water heater installed.

10/10 Excellent

Scott, Broomfield

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice property check-in was excellent. Room seems very nice, looked very new and quality. My check-in was with a woman named Nadia she was just so pleasant and positive, it made my day.. made my day!! Thanks
Séjour de 1 nuit en mars 2024
Réponse de Nadia Valdez- Guest Services le 19 mars 2024
Scott,Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay, and happy that I made your day! Hope we earn your business again next time you are in the South Fork Area!

10/10 Excellent

gary

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here to be to be close to the ski area. I had always stayed on the pagosa springs side, but this was closer and their breakfast was awesome. It was just scrambled eggs, sausage and patatoes, bit what other place offers anything more than a waffle? 🤔
Séjour de 4 nuits en février 2024
Réponse de Nadia Valdez- Guest Services le 22 févr. 2024
Gary,Thank you for your review and also for your comments! We are glad you enjoyed your stay with us and hope you will come see us again next time you come to wolf creek.

10/10 Excellent

Riley

Séjour de 4 nuits en février 2024
Réponse de Nadia Valdez- Guest Services le 26 mars 2024
Riley,Thank you for your 5 out of 5 rating, we appreciate your business and are glad you enjoyed your stay. We hope to see you again next time you are in the South Fork area!

8/10 Bien

Nancy

Séjour de 4 nuits en février 2024
Réponse de Nadia Valdez- Guest Services le 29 mars 2024
Nancy,Thank you for your 4 out of 5 rating. We appreciate your business and hope you will come see us again.

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Nadia Valdez- Guest Services le 27 janv. 2024
Jason,Thank you for your rating of 5 out of 5. We appreciate your business and hope to see you again next time you are in the South Fork area!

6/10 Satisfaisant

tim

Séjour de 1 nuit en janvier 2024
Réponse de Nadia Valdez- Guest Services le 27 janv. 2024
Tim,Thank you for your rating, was there one thing we could of done better to get a 5 out of 5 rating? We appreciate your business and hope you will give us another opportunity in the future to make your next stay better then your last.

2/10 Horrible

Smibert

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Reserved stay at hotel. Got onto car trouble and couldn't make it. Hotels.com and hotel didnt take responsibility for refund so I'm out $130.
Séjour de 1 nuit en janvier 2024
Réponse de Daniel Espinosa le 15 janv. 2024
Hi Mr. Smibert.I looked into your reservation, and I do remember speaking with you. I understand you were having car trouble and had to stay at a hotel in the next town over. We would have happily canceled your reservation since your car trouble was the day before, all you would have had to do is call the hotel, your reservation had a 24H cancelation.Thank you for taking the time to share your feedbackDaniel EspinosaGeneral Manager

8/10 Bien

Stephen

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Staff were really nice and we're always around to help
Séjour de 1 nuit en janvier 2024
Réponse de Nadia Valdez- Guest Services le 11 janv. 2024
Stephen,Thank you for your review we are glad you enjoyed your stay with us and hope to see you again next time you are in the area.

10/10 Excellent

Stephen

Séjour de 1 nuit en janvier 2024
Réponse de Nadia Valdez- Guest Services le 22 févr. 2024
Stephen,Thank you for your 5 out of 5 rating! We appreciate your business and hope to see you again next time you are in the area.

6/10 Satisfaisant

BRIAN

Séjour de 4 nuits en janvier 2024
Réponse de Nadia Valdez- Guest Services le 22 févr. 2024
Brian,Thank you for your 3 out of 5 rating, was there 1 thing we could of done better to get your rating to a 5? Your feedback is important to us and hope to see you again next time you are in the area.

10/10 Excellent

Bryan

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Stayed 4 nights on ski trip with my boys. Really good experience. Room clean and comfortable. Hot tub clean. Pool filled. Only 18 miles from Wolf Creek skiing. Breakfast was ok with lots off choices. Got us off and the right foot each morning. Would happily stay there again
Séjour de 4 nuits en décembre 2023
Réponse de Nadia Valdez- Guest Services le 11 janv. 2024
Bryan,Thank you for taking the time to rate our hotel 10 out of 10 and for sharing your experience with us. We appreciate your business and glad you enjoyed our breakfast each morning. We look forward to seeing you again next time you come skiing!

8/10 Bien

Shannon

Voyage en couple
Les points forts : Propreté et personnel et service
Kind staff
Séjour de 4 nuits en décembre 2023
Réponse de Nadia Valdez- Guest Services le 22 févr. 2024
Shannon,Thank you for your 4 out of 5 review, we are glad you enjoyed your stay and our kind staff. We hope to see you again next time you are in the South Fork area.

10/10 Excellent

Oscar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Stay
This was our first time staying here. Everything about our stay was great! Very clean, friendly staff, easy checkin. Their free breakfast had everything you could want.
Séjour de 1 nuit en décembre 2023
Réponse de Nadia Valdez - Guest Services le 22 févr. 2024
Oscar, Your review means a lot to us, your kind words will be shared with our team. We are glad you enjoyed your stay and we hope we will be your first choice every time you come to South Fork from now on! Thanks for your review and your rating. We hope to see you again soon.

10/10 Excellent

Brian

Séjour de 1 nuit en décembre 2023
Réponse de Nadia Valdez- Guest Services le 10 déc. 2023
Brain,Thank you for your 10 out of 10 rating, we are glad you enjoyed your stay with us!

10/10 Excellent

Omar

Séjour de 1 nuit en décembre 2023
Réponse de Nadia Valdez- Guest Services le 30 déc. 2023
Omar,Thank you for taking the time to rate our hotel and for your 5 out of 5 rating! We are glad you enjoyed your stay and we hope to see you again next time you are in the South Fork area!

10/10 Excellent

Jacob

Séjour de 2 nuits en novembre 2023
Réponse de Nadia Valdez- Guest Services le 10 déc. 2023
Jacob,Thank you for your 5 out of 5 rating, we appreciate your review and your business! We hope to see you again next time you are in the South Fork Area!

10/10 Excellent

Mario

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was not busy. It was very quiet. It was pet friendly.
Séjour de 1 nuit en novembre 2023
Réponse de Nadia Valdez- Guest Services le 13 nov. 2023
Mario,Thank you for your 5 out of 5 rating. We appreciate your feedback and glad you enjoyed your stay. Thank you for your business and hope to see you again next time you are the area.

6/10 Satisfaisant

Brian

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The room was just average in most aspects. The shower made a screeching sound with water coming out of the shower head (went away if you opened the valve to have it flow into the tub), and I find it hard to believe we were the first guests to notice that.
Séjour de 1 nuit en octobre 2023
Réponse de Nadia Valdez- Guest Services le 1 nov. 2023
Brian,Thank you for your review, we apologize for the inconvenience of the shower. We will definitely look into this. We hope you will give us another opportunity in the future to make your next stay better than your last.

8/10 Bien

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lots of loud conversation late at night in entry near our room and outside in the early morning.
Séjour de 1 nuit en octobre 2023
Réponse de Nadia Valdez- Guest Services le 17 oct. 2023
Maria, Thank you for taking the time to share your experience with us. We apologize for the noise you experienced. We hope you will give us another opportunity in the future to make your next stay a little quieter than your last.Thanks Again!

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location! Clean, updated rooms, comfy beds, good breakfast, nice lobby and the best front desk clerk ever. Ryan i think was his name? He was friendly and knowledgeable about the area. It was a good stay. Will totally stay there again!
Séjour de 1 nuit en octobre 2023
Réponse de Nadia Valdez - Guest Services le 17 oct. 2023
Jennifer,Thank you for your 5 out of 5 rating! We appreciate your feedback and kind words. We will make sure to share your comments with Ryan! Enjoying your stay is the most important thing to us and we are happy to hear that you will be back! Thanks for your business!

10/10 Excellent

Ann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Nadia Valdez- Guest Services le 11 oct. 2023
Ann,Thank you for your 10 out of 10 rating, we are glad you enjoyed your stay at our hotel, and we hope to see you again next time you are in the South Fork area!

8/10 Bien

Jeff

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Nadia Valdez- Guest Services le 11 oct. 2023
Jeff,Thank you for your 8 out of 10 rating. We hope you enjoyed your stay!

6/10 Satisfaisant

Renee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The facility was great, however, Expedia booked me for a town 2 hours away from the location I needed. Expedia has no service people to call for me to change the reservation. When I called Quality Suites they said I could not change the booking because Expedia made it. I had to drive 2 hours out of my way to go to the location so I would not lose $250. Bad expedia
Séjour de 1 nuit en septembre 2023
Réponse de Nadia Valdez- Guest Services le 11 oct. 2023
Renee,We apologize for all of the inconvenience you're booking through expedia caused. Pre-paid reservations through 3rd party sites are definitely tough to get out of sometimes. We hope you enjoyed your stay though. And hope to see you again if you do ever need to be near the South Fork area again!

2/10 Horrible

Candida

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This place was so dirty
Séjour de 1 nuit en septembre 2023
Réponse de Nadia Valdez- Guest Services le 26 sept. 2023
Candida, We are sorry you felt this way about our award winning hotel. We hope you will give us another opportunity in the future to make your next stay better than your last.

8/10 Bien

Matthew

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
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Séjour de 1 nuit en septembre 2023
Réponse de Nadia Valdez- Guest Services le 13 sept. 2023
Matthew,Thank you for your 4 out of 5 review! We appreciate your business and we hope to see you again next time you are in the South Fork area!

8/10 Bien

Catherine

We were very disappointed that the hot tub and pool were out of order, the main reason we booked this hotel. Other than that, everything else was fine.
Séjour de 1 nuit en septembre 2023
Réponse de Nadia Valdez- Guest Services le 13 sept. 2023
Catherine, Thank you for taking the time to share your experience with us, we are sorry about our pool and hot tub, the pump went out unexpectedly. We are so sorry. We hope you will give us another opportunity in the future to make your next stay better than your last.

10/10 Excellent

Donald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fine
Séjour de 1 nuit en septembre 2023
Réponse de Nadia Valdez- Guest Services le 13 sept. 2023
Donald,Thank you for your rating, we are glad you enjoyed your stay and we hope to see you again next time you are in the area.

10/10 Excellent

Donald

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy parking. Friendly staff.
Séjour de 1 nuit en septembre 2023
Réponse de Nadia Valdez- Guest Services le 7 sept. 2023
Donald, Thank toy for your 5 out of 5 ratings, for your business and your feedback! Hope you come see us again next time you are in the area!

10/10 Excellent

Carolynn

Les points forts : Propreté, personnel et service, confort de la chambre
Cozy and Clean, easy check in. Safe area.
Séjour de 1 nuit en septembre 2023
Réponse de Nadia Valdez- Guest Services le 7 sept. 2023
Carolynn,It is nice to hear you enjoyed our cozy and clean hotel. Thank you for your rating and your business and we hope to see you again next time you are in the area!

10/10 Excellent

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room we stayed in needed to update the bathroom which was just thrown together to be a handicapped room.
Séjour de 1 nuit en août 2023
Réponse de Nadia Valdez- Guest Services le 19 août 2023
Susan, Thank you for your feedback, we are sorry you felt this way about accessible room. We appreciate your feedback. And hope you will give us another opportunity in the future to make your next stay better then your last.

10/10 Excellent

Becky

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It had everything we needed. The staff was friendly. Breakfast was great! The property was clean but could use some updating.
Séjour de 1 nuit en août 2023
Réponse de Nadia Valdez- Guest Services le 27 août 2023
Becky,Thank you for taking the time to share your experience with us, we are glad your enjoyed your stay.

10/10 Excellent

Steven, Jefferson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Nadia Valdez- Guest Services le 19 août 2023
Steven,Thank you for taking the time to rate our hotel! We hope to see you again next time you are in the area!

8/10 Bien

William

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Nadia Valdez- Guest Services le 19 août 2023
William,Thank you for your business we appreciate your rating!

10/10 Excellent

patricia, grandville

Séjour de 1 nuit en août 2023
Réponse de Nadia Valdez- Guest Services le 7 sept. 2023
Patricia, Thank you for your rating, we hope you enjoyed your stay! We appreciate your business and hope to see you again next time you are in the area!

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Probably the best lodging in town.
Séjour de 2 nuits en juillet 2023
Réponse de Nadia Valdez- Guest Services le 27 juil. 2023
John, Thank you for rating our hotel 4 out of 5! We appreciate your review and hope to see you again next time you are in the South Fork area!

2/10 Horrible

Kay

Séjour de 1 nuit en juillet 2023
Réponse de Nadia Valdez- Guest Services le 27 juil. 2023
Kay, I am sorry you did not enjoy your stay at our hotel.

10/10 Excellent

Vincent

Séjour de 1 nuit en juillet 2023
Réponse de Nadia Valdez- Guest Services le 19 août 2023
Vincent,Thank you for rating our hotel 5 out of 5! We appreciate your business and hope to see you again next time you are in the the South Fork area!

10/10 Excellent

Susan

Les points forts : Infrastructures et conditions de l’hébergement
Excellent front desk staff. Very helpful and super friendly.
Séjour de 1 nuit en juillet 2023
Réponse de Nadia Valdez- Guest Services le 17 juil. 2023
Susan,Thank you for taking the time to share your experience with us and for rating our hotel 5 out of 5. We hope you will stay with us next time you are in the Alamosa area.

2/10 Horrible

Danny

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The pool was down due to maintenance issues. Our room wasn't cleaned and the towels weren't replaced. We won't stay there again!
Séjour de 2 nuits en juillet 2023
Réponse de Nadia Valdez- Guest Services le 18 juil. 2023
Danny, We apologize for failing to meet your expectations during your recent visit to out hotel. This is not something that is normal for us. Our pool pump gave out unexpectedly. Housekeeping service is not provided every day to stayover guests unless requested. We service every 3rd day as choice hotels requires. We hope you will give us another opportunity to earn your business back!

10/10 Excellent

Shannon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place! Unfortunately limited to no dining in the area. Not hotels problem dining was limited. Hotel was nice, clean and staff was friendly and helpful!
Séjour de 1 nuit en juillet 2023
Réponse de Nadia Valdez- Guest Services le 18 juil. 2023
Shannon,Thank you for taking the time to share your experience and for rating our hotel 5 out of 5. We appreciate your feedback and hope to see you again next time you are in the area.

2/10 Horrible

Michael

Séjour de 2 nuits en juin 2023
Réponse de Nadia Valdez- Guest Services le 27 juil. 2023
Michael,I am sorry you did not enjoy your stay at our hotel.