Extérieur

Avis sur Hotel Lumberjack

3.5 out of 5
Hotel Lumberjack
128 S Green St, Sonora, CA

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 210 avis sur 423." "
Note des voyageurs de 8 (Bien), d’après 125 avis sur 423." "
Note des voyageurs de 6 (Satisfaisant), d’après 44 avis sur 423." "
Note des voyageurs de 4 (Médiocre), d’après 25 avis sur 423." "
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 423." "

9,0/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Benjamin, Fescamps

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean room, welcoming staff. The only small flaw is that the sliding door to the bathroom does not lock.
Séjour de 1 nuit en mars 2024
Réponse de Kristi le 24 mars 2024
Hi Benjamin!Thank you for 4 out of 5 stars review. We take your concern seriously. Please know I brought your concern of no locks on the sliding doors to our management team. Have a lovely evening!Kind regards,FDA - Hotel Lumberjack Team

8/10 Bien

Fabrice

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout était très bien hormis les rideaux occultants qui ne permettent pas de rendre la chambre obscure surtout avec l’éclairage puissant des couloirs extérieurs.
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Lumberjack Team le 11 oct. 2023
Dear guest,We appreciate you taking the time to leave valuable feedback! We are glad you have enjoyed your stay despite the lighting! We will be taking this into consideration! Kind regards

8/10 Bien

Audrey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Le Lumberjack semble appartenir au même propriétaire que le Sonora Inn, qui se trouve juste de l’autre coté de la rue. C’est d’ailleurs au Sonora qu’on a fait le check-in/out (le personnel a été très accueillant). c’est là qu’on a eu accès à la piscine (petite et très chlorée, mais très propre) et c’est là qu’on a prit le petit-déjeuner continental (gaufres, oeufs cuits durs, bagel, jus, café etc.) Le Lumberjack est du style « motel » avec des accès direct de l’extérieur à la chambre et bien qu’un peu vieillot, il a été nouvellement rénové et a un look très très in, du genre nordique. Deux grands lits, frigo, micro-onde et une super salle de bain. Petit hic, l’air climatisé qui se trouve à un pied du lit… on a eu deux choix : avoir chaud et entendre les allers et venus de la rue ou être frigorifiés toute la nuit. Sinon, le soir on a mangé au Armory. La bouffe est ok, un peu chère, mais l’ambiance et le décor vaut le coup! Dj sur place. Les enfants ont bien aimé aussi (12 et 15 ans). Petit in: derrière l’hôtel il y a un « mart » où vous trouverez fruits, légumes et tout ce qu’il vous faut pour un pique-nique ou un diner sur le pouce.
Séjour de 1 nuit en août 2023
Réponse de FDA AC le 14 août 2023
Dear Audrey,We appreciate you leaving us such a detailed and positive review from your recent stay at Hotel Lumberjack. We loved that you enjoyed our every amenity that we had to offer and that you got a chance to check out the Armory as well. They offer such a tasty cuisine and entertainment as well. We look forward to seeing you in the future!Thank you,FDA AC

10/10 Excellent

Hunter

Voyage en couple
Les points forts : Équipements
Nice and quiet and clean
Séjour de 1 nuit en mai 2024
Réponse de Kristi le 19 mai 2024
Hi Hunter!Thank you for the awesome 5 out of 5 stars review. We greatly appreciate you trusting us with your lodging needs and look forward to seeing you in the future.Have a lovely weekend!Kind regards,FDA - KB

10/10 Excellent

Grace, PALISADE PARK

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall, it looked like a newly built building, modern and clean. It had its own parking lot, and it was nice that they provided breakfast. It was located in the city center, so walking tours were convenient. The price was also very good.
Séjour de 1 nuit en mai 2024
Réponse de KE le 21 mai 2024
Dear Guest, I just wanted to reach out and say thank you for taking the time to leave us a review online. We truly appreciate your feedback! We're thrilled to hear that you enjoyed your stay at our newly built, modern and clean building. We take pride in providing a comfortable and convenient experience for all of our guests. Our location in the city center certainly makes it easy for our guests to explore and enjoy walking tours. And we're so glad that you found our parking lot convenient and that you enjoyed our complimentary breakfast. It's always great to know that our guests feel like they received a good deal, and we're happy that you found our price to be very good. Thanks again for sharing your thoughts with us. We hope to see you again soon!Best regards, Sonora InnFDA-KE

2/10 Horrible

camilla

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The power was out from the time we got there around 10pm-5am. Our food got spoiled cause the fridge was out. The WiFi was out and we had taken a trip to get some school work done. With no wifi im sure you could imagine how that went. The phones were also out. And it was pretty dark cause no power and the check in is across the street. Didn’t feel safe walking over there to complain.
Séjour de 1 nuit en mai 2024
Réponse de MC - FDA le 14 mai 2024
Dear Camilla,We are sorry about the power outage. Unfortunately, acar had hit a power pole that caused the outage. We understand your frustration and how it hindered your stay with out hotel. Be assured, this is not a common occurrence and again, we do apologize for theinconvenience.Best Regards

4/10 Médiocre

Raymond

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Kristi le 12 mai 2024
Hello Raymond,I hope this email finds you well! I wanted to take a moment to thank you for leaving a review of our services online. Your opinion matters to us, and we truly appreciate you taking the time to share your feedback.I noticed that you rated us with 2 out of 5 stars, and I'm sorry to hear that your experience with us fell short of your expectations. We strive to provide the best possible service to all of our customers, and I would love the opportunity to learn more about your experience and how we can improve.If you have a few moments to spare, I would greatly appreciate it if you could provide some more details about what went wrong or what we could do better. Your input is invaluable to us and will help us to continue to grow and better serve our customers.Thank you again for your feedback, and I look forward to hearing from you soon.Best regards,FDA - KB

10/10 Excellent

Natalie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay! Would definitely stay again
Séjour de 1 nuit en avril 2024
Réponse de Kristi le 6 mai 2024
Hi Natalie!Thanks so much for your awesome 5 out of 5 stars review. We greatly appreciate you trusting us for your lodging needs and look forward to seeing you again.Have a lovely evening!FDA - KB

6/10 Satisfaisant

George, Turlock

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements
Staff Service was good, but there was one person working a weekend where it would be busy. The poor guy was literally running all over the place.
Séjour de 1 nuit en février 2024
Réponse de Alex FDA le 4 mai 2024
Dear George,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We truly value your opinion and appreciate your kind words about our staff service.We are sorry to hear about the inconvenience caused by one of our team members being busy during the weekend. We assure you that we are constantly working on improving our service and staffing to ensure a smooth and enjoyable experience for all our guests.Rest assured, we will address this issue internally to ensure it does not happen again in the future. We appreciate your understanding and patience during busy times.We hope to welcome you back again soon and provide you with an even better experience.Warm regards,Alex FDA

10/10 Excellent

Joan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rooms recently renovated and well designed.
Séjour de 5 nuits en avril 2024
Réponse de Alex FDA le 4 mai 2024
Dear Joan,Thank you for taking the time to share your experience at our hotel. We truly appreciate your kind words and are happy to hear that you enjoyed our recently renovated and well-designed rooms.At Sonora Inn/Hotel Lumberjack, we strive to create a comfortable and welcoming environment for all of our guests, and we are pleased to hear that we were able to exceed your expectations during your stay.If there is anything else we can do to further enhance your experience during your next visit, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future.Thank you again for your feedback and for choosing to stay with us.Warm regards,FDA AO

10/10 Excellent

Wendy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice update motel property. Super clean and modern at fair rate
Séjour de 1 nuit en avril 2024
Réponse de FDA - MC le 29 avr. 2024
Dear Wendy,Thank you for the excellent feedback. We appreciate your business and hope to see you again soo.Best Reards,

8/10 Bien

Timothy, Richland

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Parking lot tight. Spartan breakfast: food & hours. Good coffee, though! Nice to have small group sitting areas.
Séjour de 2 nuits en avril 2024
Réponse de Kristi le 22 avr. 2024
Hi Timothy!Thank you for your wonderful review. We apreciate you trusting us with your lodging needs and look forward to seeing you in the future.Have a lovely evening!Kind regards,FDA - KB

10/10 Excellent

William

Séjour de 5 nuits en avril 2024
Réponse de Kristi le 12 mai 2024
Hi William!I just wanted to reach out and personally thank you for taking the time to leave a 5-star review for us online. We are thrilled to hear that you had such a positive experience at Hotel Lumberjack.Your feedback means the world to us and we truly appreciate your kind words. We are constantly striving to provide top-notch service and it is always great to hear when we have succeeded in doing so.If you ever have any questions, concerns, or just want to say hi, please feel free to reach out to us. We are always here to help.Thank you once again for your support and we hope to see you again soon!Warm regards,FDA - KB

10/10 Excellent

Amy

Séjour de 1 nuit en avril 2024
Réponse de FDA MC le 25 avr. 2024
Dear Amy,Thank you for your perfect rating. We are pleased you enjoyed your stay with us and look forward to seeing you again.Best Regards,

8/10 Bien

Harlan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had a quiet room and a comfortable bed. The free breakfast was a bit substandard.
Séjour de 1 nuit en mars 2024
Réponse de IM le 3 avr. 2024
Dear Harlan,Thank you for taking the time to leave a review of your recent stay at our hotel. We value all feedback from our guests and use it to improve our services.We are delighted to hear that you found your room to be quiet and comfortable. Providing a peaceful and restful environment for our guests is a top priority for us.Regarding the free breakfast, we apologize that it did not meet your expectations. We take all feedback seriously and will review our breakfast offerings to ensure we are providing a high-quality dining experience for our guests.We truly appreciate your feedback and hope to welcome you back to our hotel in the future for an even better experience.Warm regards,HL Staff, FDA IM

8/10 Bien

Mathias

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was nice overall, but bedcover was a bit dirty. The bathroom sliding barn door was cute, but not maintained, and it was extremely hard to slide (I had to help my family do it). Very nice staff, but not enough in the morning-- Continental breakfast staff (also the front desk attendant) was overwhelmed and couldn't keep up with the flow, running out of things repeatedly, and no water. Might stay again, despite the issues.
Séjour de 1 nuit en février 2024
Réponse de MC le 19 mars 2024
Thank you, Mathias for your feedback. I am very sorry to hear that your stay at the hotel was less than satisfactory The information you provided has been sent to our concerned staff. Despite this, we hope to be able to welcome you back. Best Regards,

4/10 Médiocre

Leena, Fresno

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The front desk was unprofessional and made many excuses for why they did not know how to work their own reservation system.
Séjour de 2 nuits en mars 2024
Réponse de MC le 19 mars 2024
We are sorry to hear of the negative experience at the front desk. We have begun a new computer system and occasionally run into a problem. We are actively training on the new system and are striving to be efficient. Thank you for you valuable input as it leads us to the area that we need to improve on.Best Regards

8/10 Bien

Eric

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was in the area for work, and at first stayed in Modesto, when I needed to stay closer to the Sonora area I decided to stay at the Lumberjack. On first sight, it looked like every shady motel you always see in the movies, but with a fresh coat of paint. But once I walked through the room door, the room was a fresh breath with a modern deco interior, the over sized large window to the right gave a view to a small stream running by the back of the hotel between the buildings. It wasn’t spectacular by any means but it was one to take in for a bit. The staff on check in was superb, but not all the personnel working were as fabulous. In the four days I stayed, some mornings when I went to grab my small cup of coffee before the start of my work day was not as welcoming, all though it might have been my uniform. As I usually don’t eat breakfast, I can tell you that they had a fairly nice set up. Make it yourself fresh waffles, cereals, eggs and pastries. And that is if you didn’t want to take advantage of some believe it or not some fine dining on the main st running along one street away! One thing I will tell you, a must try, Flappy’s Pizza! Wow, their take on a hamburger pizza or the street taco pizza was delicious. And if you go and get lucky enough to get Emily to wait on you, tell her the “Agent” said hi. I will add one thing! I am hoping by the time you read this, that they made the correction. The safe in the room was not bolted down, which makes the safe useless!!
Séjour de 3 nuits en mars 2024
Réponse de MC le 19 mars 2024
Dear Eric,We appreciate you taking the time for your valuable feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Your concerns have been passed on to our proper personnel. We welcome you to give us another chance as we will definitely improve our services.Best Regards,

10/10 Excellent

Andrew, San Mateo

Clean and modern rooms.
Séjour de 1 nuit en mars 2024
Réponse de KB le 11 mars 2024
Hi Andrew!Thanks so much for the awesome 5 out of 5 stars. We're pleased to make you happy.Have a lovely evening and we look forward to seeing you again.Kind regard,FDA - Hotel Lumberjack

8/10 Bien

I-Chu, Cupertino

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de KB le 12 mars 2024
Hi I-Chu!Thank you for your kind review. We hope to see you again on your next trip to the Gold Country.Kind regards,FDA - Hotel Lumberjack Team

10/10 Excellent

Margaret

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel receptionist was friendly and made checkin easy.
Séjour de 1 nuit en février 2024
Réponse de MR le 29 févr. 2024
Dear Margaret, We apreciate you taking yourtime to leave us a review. We arepleased to hear you enjoyed your stay. We hope to see you soon!Kind regards, FDA MR

2/10 Horrible

Matthew

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de KB le 11 mars 2024
Hello Matthew!Thank you for taking the time to send us your review. If you'd like to comment further or perhaps add any suggestions, please feel free to contact us at hello@hotellumberjack.com.Thank you and have a lovely evening!Kind regards,FDA - Hotel Lumberjack

10/10 Excellent

Smajo

Voyage en famille avec de jeunes enfants
Everything was perfect! We will definitely be back here, it’s now our favorite place! The guy snd girl in the front was also very nice.
Séjour de 1 nuit en février 2024
Réponse de IM le 22 févr. 2024
Dear Smajo,Thank you for taking the time to share your feedback with us. We are thrilled to hear that everything was perfect during your recent stay at our hotel and that we have become your favorite place to stay. Your kind words about our staff, particularly the front desk team, are greatly appreciated.We look forward to welcoming you back on your next visit and ensuring that your stay with us is just as enjoyable as the last.Please do not hesitate to reach out to us if you have any further feedback or require any assistance. Thank you again for choosing our hotel.Warm regards,Lumberjack Team, FDA IM.

10/10 Excellent

Andrea

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de FDA MR le 19 févr. 2024
Dear Andrea, Thank you for the 10 star review !We appreciate you taking your time to leave your feedback. We hope to see you soon!Kind regards,FDA MR

8/10 Bien

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de FDA le 19 févr. 2024
Dear Thomas,Thank you for leaving a review! we are pleased you enjoyed your stay.We hope to see you again soon!Kind regards,FDA MR

10/10 Excellent

Francisco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de KB le 17 févr. 2024
Hello Francisco! Thank you for taking your time to leave your valuable feedback. We appreciate your 10 out of 10 star rating. We hope to see you the next time you're visiting the Sonora Area. Kind regards, FDA KB

4/10 Médiocre

Marshall

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Front desk.... That was hard to find and across the street and down the hallway from the actual hotel.... Was on his phone tapping away at it while I'm trying to check in because he's playing some game online against somebody. Parking?.... There's not adequate parking for as many rooms as there are. So you have to go and find a parking place on your own. But the front desk will tell you it's across the street at the B of A parking lot....
Séjour de 1 nuit en février 2024
Réponse de IM le 12 févr. 2024
Dear Marshall, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your honesty and would like to address the points you have raised in your review.Firstly, we sincerely apologize for any inconvenience you experienced in finding our front desk. We understand that our front desk location may not have been apparent, and we apologize for any confusion caused. We will make sure to look into improving our signage and directions to ensure a smoother check-in process for all guests in the future.Regarding the behavior of our front desk staff member, we are deeply sorry for any impression of negligence or lack of professionalism. We have strict policies in place regarding phone usage during working hours, and we will investigate this issue further to ensure that it does not happen again. Please be assured that this incident is not indicative of our standard of service, and appropriate measures will be taken to address the matter internally.Moreover, we apologize for any inconvenience you faced in regard to the parking situation. Our hotel does provide parking for our guests; however, it seems that during your stay, the available space was not sufficient for the number of rooms we have. We apologize for any inconvenience caused in having to find alternative parking arrangements. We will make sure to assess and potentially expand our parking facilities to better accommodate our guests in the future.Once again, please accept our sincere apologies for the shortcomings you experienced during your stay. We appreciate your feedback as it provides us with valuable insights on areas that require improvement. We are committed to delivering exceptional service to all our guests, and we assure you that your concerns will be taken seriously.We genuinely hope that you will grant us another opportunity to serve you better in the future. Should you decide to visit us again, kindly reach out to our management team directly, and we will ensure that your stay meets your expectations.Thank you for your understanding and for bringing these matters to our attention.Warm regards,Hotel Lumberjack team.

8/10 Bien

Amy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de FDS AC le 13 févr. 2024
Hello Amy,Thank you for leaving us a rating regarding your recent stay with us! We are happy to see that you had a satisfactory experience with us. We hope that if you come to the Sonora area again, that you will choose us again for your lodging needs.Best wishes.

8/10 Bien

Mohammad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was good for couple of days stay.. rooms are small
Séjour de 2 nuits en janvier 2024
Réponse de FDA le 9 févr. 2024
Dear Mohammad, Thank you for trusting us and leaving your valuable feedback. We hope to see you the next time you're visiting the Sonora area!Kind regards,FDA MR

10/10 Excellent

Meg, Pittsburg

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, modern room. Easy working to heart of Sonora. And very reasonable price!
Séjour de 2 nuits en février 2024
Réponse de FDA NC le 6 févr. 2024
Thank you Meg for your amazing review. We pride ourselves in providing a memorable experience and comfortable stay. We very much look forward to you staying with us in the future.

8/10 Bien

John

Séjour de 1 nuit en février 2024
Réponse de Kristi le 24 mars 2024
Hi John!Thank you for your 4 out of 5 stars review. We greatly appreciate you trusting us with your lodging needs and look forward to seeing you again!Kind regards,FDA - Hotel Lumberjack Team

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de FDA NC le 6 févr. 2024
Thank You Steven for your positive review. We take great pride in providing are guests with an amazing experience. We look forward to having you choose us for your future stays to sonora.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de FDA le 19 janv. 2024
Dear Jennifer, Thank you for taking your time to leave your valuable feedback. We appreciateyour 5 out of 5 star rating. We hope to see you the next time you're visiting the Sonora Area.Kind regards, FDA MR

4/10 Médiocre

JOHNSON

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de FDS AC le 16 janv. 2024
Dear Johnson,We appreciate you taking the time to leave us a rating referencing your recent stay. We do wish that we were able to provide you with a better experience. If you would like to contact us directly, we would love to know more. Thank you for choosing Hotel Lumberjack for your visit to Sonora.Best wishes,FDS AC

2/10 Horrible

Gabby

Séjour de 1 nuit en janvier 2024
Réponse de KB le 3 févr. 2024
Hello Gabby, We are very apologetic that our hotel did not meet your expectations. We would appreciate you reaching back out and giving us feedback about the terrible experience you had faced during your stay. You can reach us via email hello@hotellumberjack.com or via phone (209) 532-2400. Kind regards, FD

8/10 Bien

patricia

Les points forts : Infrastructures et conditions de l’hébergement
Réponse de FDA le 11 janv. 2024
Dear Patricia,Thank you for trusting us and leaving your valuable feedback. We hope to see you again soon! Kind regards,FDA MR

6/10 Satisfaisant

Karl

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de FDA le 11 janv. 2024
Dear Karl, Thank you for taking your valuable time to leave us a review. We hope to welcome you again soon!Kind regards,FDA MR

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté
Séjour de 1 nuit en décembre 2023
Réponse de FDS AC le 9 janv. 2024
We appreciate you leaving us a rating from your recent stay! Thank you for choosing Hotel Lumberjack for your lodging needs!

10/10 Excellent

Ning

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de FDS AC le 30 déc. 2023
Dear Ning,Yay, you gave us a 5 out of 5 rating for the Hotel Lumberjack!! Thank you so much for the rating! We appreciate you choosing us for your lodging needs!Best wishes and Happy New Year!

10/10 Excellent

Terrance, Camarillo

Séjour de 1 nuit en décembre 2023
Réponse de FDS AC le 30 déc. 2023
Dear Terrance,Wow, thank you for giving us a 5 out of 5 ranking for Hotel Lumberjack! We hope you have a Happy New Year, please come visit us again next year!

6/10 Satisfaisant

Ruth

Voyage en famille
Worst coffee pot, a little noisy and no hair dryer.
Séjour de 1 nuit en décembre 2023
Réponse de FDA AW le 26 déc. 2023
Helo Ruth,We are sincerly apologetic for the many inconveniences you have faced during your stay. We will be looking into these inconveniences immediately to get them resolved. As for the hair dryer, we provide one at the front desk if a guest requests one. If you have any other valuable input please feel free to reach out. Kind regards,

10/10 Excellent

Jill

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great access to shopping, dinner, coffee, whatever but the parking is tight.
Séjour de 2 nuits en novembre 2023
Réponse de FDA le 10 déc. 2023
Dear Jill,We appreciate you for taking your time and leaving your valuable feedback. We are pleased tohear that you enjoyed our close access to nearby shops. We hope to see you next time you're visiting theSonora area.King regards,FDA MR

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de FDS AC le 5 déc. 2023
Hello David,We appreciate you leaving us a 10 out of 10 rating regarding your recent stay with us! We are happy that you had a pleasing stay and we hope that if you visit the Sonora area again, you will choose us for your lodging needs.Best wishes,FDS AC

2/10 Horrible

Kai

Séjour de 1 nuit en juillet 2023
Réponse de Hotel LumberjackTeam le 25 nov. 2023
Hello Kai, We are very apologetic that our hotel did not meet your expectations. We would appreciate you reaching back out and giving us feedback about the terrible experience you had faced during your stay. You can reach us via email hello@hotellumberjack.com or via phone (209) 532-2400. Kind regards,

10/10 Excellent

Damien

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property! An old motel but now converted to a boutique 4 star hotel standard. In the center of town as well, would gladly stay again
Séjour de 1 nuit en novembre 2023
Réponse de FDA le 19 nov. 2023
Dear Damien, We are pleased to hear that you enjoyed thelooks of our newly renovated hotel ! Thank you for taking the time to leave your valuable feedback.We hope to see you the next time you're visiting sonora!Kinda regards,FDA MR

8/10 Bien

Leslie, San Jose

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Front desk staff was awesome.
Séjour de 1 nuit en novembre 2023
Réponse de FDA le 19 nov. 2023
Dear Leslie, Thank you for trusting us and takingyour time to leave your valuable feedback.We were pleased to have you stay with us. We hope to see you again some time soon!Warm regards,FDA MR

4/10 Médiocre

Robert

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We came to the Hotel Lumberjack after spending time at other lodging that was excellent in every respect. This undoubtedly colored our impression of the Hotel Lumberjack. Nevertheless, I think it is fair to say that the rooms were not particularly clean, and were too small. The parking was awkward, and the breakfast choices were quite limited. The staff were ok.
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Lumberjack FDA le 7 nov. 2023
Dear Robert, We are sorry to hear we did not meet your expectations! However, we do appreciate the valuable feedback. We will be looking into the inconveniences you have faced and hopefully improving these mistakes for the next guest to come. Kind regards

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de FDA le 4 nov. 2023
Dear Martin,Thank you for trusting us and taking your timeto leave your valuable feedback. We are pleased to hear that you enjoyed your stay! We hope to see you again soon !Kind regards,FDA MR

10/10 Excellent

William

Very peaceful
Séjour de 1 nuit en novembre 2023
Réponse de FDA le 4 nov. 2023
Dear William,Thank you for trusting us and taking your timeto leave your valuable feedback. We are pleased to hear that you had a peaceful stay! We hope to see you again soon !Kind regards,FDA MR

10/10 Excellent

Alice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de FDA MR le 28 oct. 2023
Dear Alice, Thank you for trusting us and sharing your valuable feedback. We are glad you enjoyed your stay. We hope to see you again soon!Warm regards, FDA MR