Somerset du Nord : Residences

« perfect for my friend »

« Booked the house to stay, 5 months in advance. Had no contact from the owner, so emailed with 1 month until stay date. Was assured everything was fine. They contacted a week and half before stay date to cancel due to routine maintenance. Three hours on the phone to book somewhere else, to be told I had to wait 72 hours before we could rebook. Asked to have my money back and was told 14 days for a refund. Shocking service! »

« Property was overall good. Clean and comfortable. A few small tweaks would make all the difference - shower drain was clogged, a clean dish cloth, decent towels, an iron and ironing board, some glasses. »