Avis sur Prestige Hudson Bay Lodge & Conference Centre, WorldHotels Crafted Collection
Prestige Hudson Bay Lodge & Conference Centre, WorldHotels Crafted Collection
3251 East Highway 16 , Smithers, BC
Avis
8,4
Très bien
8,6/10
Propreté
8,6/10
Personnel et service
8,0/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage en famille
12 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2022
Réponse de Daniela le 27 sept. 2022
Dear Nicole, Thank you for taking the time out of your busy schedule to write such a complimentary letter. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you will stay with us at the Prestige Hudson Bay Lodge the next time you are in Smithers. We look forward to your return. Sincerely, Daniela Bork General Manager Prestige Hudson Bay lodge Smithers
10/10 Excellent
David
Voyage en groupe
23 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
David
Séjour de 1 nuit en janvier 2022
Réponse de Daniela Bork - General Manager le 9 févr. 2022
Thank you for your feedback and I am happy to hear that you enjoyed your stay.
10/10 Excellent
Voyageur vérifié
9 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Voyageur vérifié
Séjour de 2 nuits en mars 2019
Réponse de Front Desk le 24 mai 2019
Thank you for staying with us and we appreciate your feedback!
10/10 Excellent
Christina
8 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay , friendly staff Pet Friendly 🐶
Christina
Séjour de 1 nuit en avril 2019
Réponse de Front Desk le 24 mai 2019
Thank you so much for your positive review and we hope to see you again soon!
8/10 Bien
Voyageur vérifié
1 mars 2019
Voyageur vérifié
Séjour de 1 nuit en février 2019
8/10 Bien
Voyageur vérifié
1 mars 2019
Les points forts : Propreté, personnel et service, équipements
Voyageur vérifié
Séjour de 1 nuit en février 2019
8/10 Bien
Voyageur vérifié
22 déc. 2018
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en décembre 2018
10/10 Excellent
Francois
12 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Plus que correct pour une étape.
Francois
Séjour de 1 nuit en août 2018
8/10 Bien
Karl
Voyage en couple
29 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karl
Séjour de 1 nuit en mai 2024
Réponse de MT le 29 mai 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.
10/10 Excellent
Malcolm
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Malcolm
Séjour de 1 nuit en mai 2024
Réponse de Mahi le 26 mai 2024
Dear Malcom,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.
10/10 Excellent
Randy
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Randy
Séjour de 2 nuits en avril 2024
Réponse de MT le 3 mai 2024
Dear Randy,Thank you for completing the survey regarding your recent stay at our property.We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,
8/10 Bien
David, Abu Dhabi
Voyage en famille
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements
David
Séjour de 2 nuits en février 2024
Réponse de Mahi le 28 avr. 2024
Thank you for taking the time to complete a review. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.
8/10 Bien
Irene
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Irene
Séjour de 2 nuits en février 2024
Réponse de Mahi le 22 avr. 2024
Dear Irene,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
10/10 Excellent
Randy
Voyage d’affaires
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Randy
Séjour de 3 nuits en avril 2024
Réponse de Mahi le 21 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
8/10 Bien
Yifei
Voyage en couple
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yifei
Séjour de 1 nuit en mars 2024
Réponse de Mahi le 1 avr. 2024
Dear Yifei,Thank you for taking the time to complete our survey about your recent stay. Your feedback is invaluable to us as we strive to enhance our guests' experiences. We look forward to welcoming you back soon!
8/10 Bien
Terry
31 mars 2024
Terry
Séjour de 1 nuit en mars 2024
Réponse de Bunny le 21 avr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
10/10 Excellent
Jackie
23 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Jackie
Séjour de 1 nuit en mars 2024
Réponse de MT le 24 mars 2024
Dear Jackie,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 Bien
Samantha
Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Samantha
Séjour de 1 nuit en mars 2024
Réponse de MT le 19 mars 2024
Dear Samantha,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 Bien
Shay
20 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shay
Séjour de 1 nuit en février 2024
Réponse de MT le 4 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Chantel
3 févr. 2024
Chantel
Séjour de 1 nuit en février 2024
Réponse de MT le 20 mars 2024
Dear Chantel,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
carmen
Voyage en famille
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
carmen
Séjour de 1 nuit en janvier 2024
Réponse de MT le 29 janv. 2024
Dear Carmen, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
8/10 Bien
Stuart
Voyage en couple
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stuart
Séjour de 1 nuit en janvier 2024
Réponse de MT le 28 janv. 2024
Dear Stuart,Thank you for taking the time to complete our survey.We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
6/10 Satisfaisant
Leanne
Voyage en famille
21 janv. 2024
Les points forts : Propreté et personnel et service
Clean room, very small.
Leanne
Séjour de 2 nuits en janvier 2024
Réponse de Mahi le 22 janv. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Coral
Voyage en famille
19 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Coral
Séjour de 2 nuits en janvier 2024
Réponse de Mahi le 21 janv. 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Prestige Hudson Bay Lodge!
10/10 Excellent
Rens
Voyage d’affaires
13 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Rens
Séjour de 1 nuit en janvier 2024
Réponse de Bunny le 14 janv. 2024
Thank you for taking the time to complete a review. We are very glad to know you were pleased with your overall stay and your comments will be shared with the appropriate departments, to see how we can improve on your suggestion. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.
10/10 Excellent
Pamela
Voyage en famille, Voyage avec des animaux de compagnie
29 déc. 2023
Les points forts : Équipements
Pamela
Séjour de 1 nuit en décembre 2023
Réponse de MT le 29 déc. 2023
Dear Pamela,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.Thank you for choosing Prestige Hudson Bay Lodge!
10/10 Excellent
Terri
29 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Terri
Séjour de 2 nuits en décembre 2023
Réponse de MT le 29 déc. 2023
Dear Terri,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.Thank you for choosing Prestige Hudson Bay Lodge!
10/10 Excellent
clarence
21 déc. 2023
clarence
Séjour de 1 nuit en décembre 2023
Réponse de MT le 25 déc. 2023
Dear Clarence,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
10/10 Excellent
Jason
20 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Merry Christmas!!
Jason
Séjour de 1 nuit en décembre 2023
Réponse de MT le 21 déc. 2023
Merry Christmas to you as well Jason.Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
10/10 Excellent
Chantel
Voyage en famille
18 déc. 2023
Les points forts : Équipements
Chantel
Séjour de 1 nuit en décembre 2023
Réponse de Mahi le 18 déc. 2023
Dear Chantel,Thank you for your review and kind comments. We're delighted to hear that your stay at Prestige Hudson Bay Lodge was enjoyable. Your appreciation motivates our team, and we look forward to hosting you again during your next visit to Smithers.
10/10 Excellent
Megan Louise
15 déc. 2023
Megan Louise
Séjour de 1 nuit en décembre 2023
Réponse de Mahi le 16 déc. 2023
Dear Megan,Thank you for your review and kind comments. We're delighted to hear that your stay at Prestige Hudson Bay Lodge was positive and that our team contributed to your enjoyable experience. We appreciate your patronage and eagerly anticipate your return to Smithers. See you soon!
8/10 Bien
Barrie
9 déc. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Barrie
Séjour de 1 nuit en décembre 2023
Réponse de Mahi le 10 déc. 2023
Dear Barrie,Thank you for your thoughtful review and kind comments. We're delighted to hear that your stay at Prestige Hudson Bay Lodge was enjoyable, and our team's efforts contributed to a positive experience. We appreciate your patronage and eagerly await your return during your next visit to Smithers.
10/10 Excellent
Michael, Scarborough
5 déc. 2023
Michael
Séjour de 4 nuits en novembre 2023
Réponse de MT le 25 déc. 2023
Dear Michael,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
10/10 Excellent
Randolph, Markham
Voyage en groupe, Voyage d’affaires
2 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Randolph
Séjour de 4 nuits en novembre 2023
Réponse de Mahi le 10 déc. 2023
Dear Randolph,Thank you for your thoughtful review and kind comments. We're delighted to hear that your stay at Prestige Hudson Bay Lodge was enjoyable, and our team's efforts contributed to a positive experience. We appreciate your patronage and eagerly await your return during your next visit to Smithers.
10/10 Excellent
Greg
Voyage d’affaires
27 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Greg
Séjour de 3 nuits en novembre 2023
Réponse de MT le 28 nov. 2023
Dear Greg,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Prestige Hudson Bay Lodge!
10/10 Excellent
Kathy
Voyage en famille
26 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kathy
Séjour de 1 nuit en novembre 2023
Réponse de MT le 28 nov. 2023
Dear Kathy,Thank you for taking the time to complete our survey. Our standard check in time is 4pm. We can't guarantee an early check in before 4pm but we do our best to accommodate early check-in request made at least 24 hrs prior to arrival.Please feel free to contact the hotel directly and it will be our pleasure to assist you if you have any questions or concerns.Thank you for choosing Prestige Hudson Bay Lodge!
10/10 Excellent
Laura
24 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 1 nuit en novembre 2023
Réponse de MT le 24 nov. 2023
Dear Laura,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. Rest assure we will look into the issues regarding the towels. We look forward to hosting your stay once again. Thank you for choosing Prestige Hudson Bay Lodge!
8/10 Bien
Katie
18 nov. 2023
Katie
Séjour de 1 nuit en novembre 2023
Réponse de MT le 21 nov. 2023
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.
10/10 Excellent
Laura
16 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 1 nuit en novembre 2023
Réponse de MT le 16 nov. 2023
Dear Laura. Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. All the best.
8/10 Bien
Darryl
12 nov. 2023
Les points forts : Propreté et personnel et service
Darryl
Séjour de 1 nuit en novembre 2023
Réponse de MT le 13 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
6/10 Satisfaisant
Susan
22 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susan
Séjour de 1 nuit en octobre 2023
Réponse de MT le 24 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 Bien
Cesar
17 oct. 2023
Cesar
Séjour de 1 nuit en octobre 2023
Réponse de MT le 6 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Stéphanie
16 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stéphanie
Séjour de 1 nuit en octobre 2023
Réponse de MT le 18 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Bo
Voyage en groupe
14 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bo
Séjour de 1 nuit en octobre 2023
Réponse de Debbie le 14 oct. 2023
Dear Guest Thank you for taking the time to leave a review and for your comments. It is always gratifying to know that our performance was effective and appreciated and that our team contributed to the positive stay you had. We appreciate your patronage and hope you will stay with us at the Prestige Hudson Bay Lodge the next time you are in Smithers. We look forward to your return. Sincerely, Debarati BasuroyAssistant General Manager Prestige Hudson Bay lodge Smithers
10/10 Excellent
Stephen
8 oct. 2023
Stephen
Séjour de 1 nuit en octobre 2023
Réponse de MT le 9 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Darlene
2 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Darlene
Séjour de 1 nuit en septembre 2023
Réponse de Daniela le 5 oct. 2023
Thank you for your great score. We hope to get a chance to welcome you back to the Prestige Hudson Bay Lodge Soon.
8/10 Bien
Raymond
30 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Raymond
Séjour de 1 nuit en septembre 2023
Réponse de MT le 2 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Karen
Voyage en famille
26 sept. 2023
Les points forts : Équipements
Karen
Séjour de 4 nuits en septembre 2023
Réponse de MT le 26 sept. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Kayla
25 sept. 2023
Kayla
Séjour de 1 nuit en septembre 2023
Réponse de Mahi le 15 oct. 2023
We are very glad to know you were pleased with your overall stay and your comments will be shared with the appropriate departments, to see how we can improve on your suggestion. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.
10/10 Excellent
Darlene
21 sept. 2023
Darlene
Séjour de 1 nuit en septembre 2023
Réponse de MT le 11 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. We are pleased you enjoyed your stay with us. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.