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Avis sur Sitka Hotel and Restaurant

2.5 out of 5
Sitka Hotel and Restaurant
118 Lincoln St, Sitka, AK

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 115 avis sur 306." "
Note des voyageurs de 8 (Bien), d’après 93 avis sur 306." "
Note des voyageurs de 6 (Satisfaisant), d’après 51 avis sur 306." "
Note des voyageurs de 4 (Médiocre), d’après 31 avis sur 306." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 306." "

8,4/10

Propreté

7,8/10

Personnel et service

7,6/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Beth

Séjour de 2 nuits en mai 2024

4/10 Médiocre

Michael

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What should be a classic stay in an older rustic inn is not. It’s more like a motel 6 with bigger rooms and Very limited tv channels.
Séjour de 1 nuit en mai 2024

8/10 Bien

Ruben

Voyage en famille
Les points forts : Propreté
Convenient location.
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Gary

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

2/10 Horrible

carly

Séjour de 3 nuits en mai 2024

10/10 Excellent

Sherrie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Don't let the looks deceive you. Older building, but clean rooms, well kept. The desk clerk was super nice. On site Italian restaurant was very good. We would recommend.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Sharla

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was clean and located near restaurants and sights!!
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Lenora

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
I did not like that when I checked in they did not give the requested room size I had requested and tried to charge me for a roll away since the lady at the counter did not know how to change my room to what I had wanted to begin with. Then they tried to double bill my stay.
Séjour de 3 nuits en avril 2024

4/10 Médiocre

Keith

Séjour de 4 nuits en avril 2024

8/10 Bien

Courtney

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
I was in Sitka for a long weekend and I would stay at this hotel again without doubt! Our room was decently spacious, although I wish they had a double queen/ single king option instead of double beds but space would be an issue I understand. Our room had a Mountain View and a kitchenette that suited our needs with a coffee maker, although if you’re going to have a kitchenette with stovetop and a keurig, you should probably have dishes and cooking pans in the room as none were provided. The towels and bathroom were clean but the fake drawer beneath the sink fell off when I touched the top of the sink and I could tell by the duct tape that was on the back of it, it had been a previous issue that the handyman failed to fix adequately, but this wasn’t an issue as I told housekeeping and went about my day. The hotel itself is within walking distance of everything and situated on the waterfront and right next to awesome restaurants! But don’t bank of having breakfast, it’s vaguely continental with 4 different stale cereals and a gallon of milk with a loaf of bread in the fridge and a toaster next to a keurig, we recommend going to Mean Queen for breakfast! Overall I would still give the hotel a 4/5 because service was great and everyone was very kind!
Séjour de 5 nuits en mars 2024

10/10 Excellent

Kaylee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
10/10 for being southeast Alaska, I would & am staying here again. Next door to a bar ;) I like that
Séjour de 1 nuit en mars 2024

10/10 Excellent

Eric

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My wife and I enjoyed our entire stay. The staff was wonderful and the hotel was well maintained and very very clean.
Séjour de 6 nuits en mars 2024

10/10 Excellent

Kevin

Voyage en groupe
Anna, Victor, and Lex were tremendously helpful during my stay. All were knowledgeable and friendly regarding my questions.
Séjour de 5 nuits en mars 2024

8/10 Bien

Henry

Séjour de 2 nuits en janvier 2024

10/10 Excellent

Cassie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I got stranded in Sitka after my flight couldn’t land in Juneau. I booked a room for the night, the shuttle hotel was very convenient, the front desk staff was super nice and it was within walking distance from many places. Not at all mad I was stuck in Sitka for a day.
Séjour de 1 nuit en février 2024

4/10 Médiocre

olyvia

Voyage en groupe
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
This hotel needs a lot of attention. The staff was up knowledgeable and very unwelcoming. We booked our stay here because it said it provided shuttles to and from the airport and the ferry — which upon arrival they said they do not do anymore. Their “continental breakfast” was slices of bread and butter or cereal — no other options. The room was fine and the location was great to downtown but everything else was pretty bad. They definitely seem like they are in a desperate state within that hotel and it needs a lot of attention to fix it up for future stayers.
Séjour de 4 nuits en février 2024

10/10 Excellent

Benjamin

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Its in the heart of Sitka
Séjour de 4 nuits en février 2024

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great room
I came in late, the lady was very attentive. The only drawback was there was no ice machine or vending machines to get cold drinks. The facility and rooms were clean, I was very comfortable here. I loved the kitchenette, and the room was much bigger than I thought it would be.
Séjour de 2 nuits en février 2024

8/10 Bien

jennifer

Séjour de 2 nuits en janvier 2024

10/10 Excellent

Krystie

Séjour de 2 nuits en janvier 2024

8/10 Bien

Edward

Voyage en famille
Les points forts : Personnel et service
Staff was great, but breakfast was minimal at best. Rooms were crammed as if trying to get as many people as possible into the room.
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Lynne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Sitka Hotel is at the end of the business and historical area of town, so it is quiet but also convenient to the tourist attractions. The hotel itself was comfortable with modern amenities and still had the feel of a quaint inn. The only thing we were disappointed in was the breakfast provided. We ate a fantastic breakfast the second morning just down the way at the Mean Queen! The Sitka Restaurant was actually behind the hotel on the next street over. The food was delicious and service excellent.
Séjour de 2 nuits en août 2023

10/10 Excellent

Leila

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Jon

Les points faibles : Personnel et service
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Magee

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2023

4/10 Médiocre

Steve

Les points forts : Propreté
Les points faibles : Personnel et service
I have never been to a hotel with just irritable desk staff. They were just plain rude!!!! All eight of us traveling experienced the same unfriendly and an inhospitable responses from the staff. Would I go there again - absolutely not!!!
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
Great, quiet hotel. The staff is very helpful and friendly.
Séjour de 2 nuits en septembre 2023

2/10 Horrible

Darryl

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Did not honor reservation.
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Diana

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Ingrid

Séjour de 3 nuits en septembre 2023

2/10 Horrible

Audrey

Les points faibles : Personnel et service
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Forrest

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
Place was clean but very poor management or lack of. Shuttle service always very late, 50mins, even daily scheduled airport returning shuttle was late. Front desk on long personal call before acknowledging us. Paid for deluxe room with full kitchen but received standard room no kitchen because rooms didn't get cleaned per front desk. No management on site. Called,left message & texted manager but no response ever. No basic creamer only vanilla. Staff doesn't care because management doesn't care
Séjour de 1 nuit en septembre 2023

8/10 Bien

Aaron

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was very pleased with the hotel
Séjour de 1 nuit en septembre 2023

8/10 Bien

Charles, MOORPARK

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Was a bit noisy outside at night - due to the proximity to a local bar and parking lot..

10/10 Excellent

Rebekah

Séjour de 2 nuits en septembre 2023

2/10 Horrible

Jeannie, Saint Augustine

Voyage en couple
Les points faibles : Équipements
The bath tub and toilet were filthy! The front desk staff was unfriendly and didn’t wNt to be bothered. Was on their phone. Do not recommend.
Séjour de 2 nuits en septembre 2023

8/10 Bien

Jennifer

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Enjoyed our stay. Wish all the staff were as nice and helpful as a couple people were there. 2 of them were extremely crabby….you could tell it was the end of the season
Séjour de 1 nuit en août 2023

8/10 Bien

Howard, Denver

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Property good. Helpful airport drop-off shuttle unexpected and welcome. Property a little dated, but large room and clean. Desk staff a little surly - but everybody has bad days. Good location and all and all a good choice.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Pamela, Richmond Hts

Voyage en famille, Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Centrally located away from the cruise ship crowds. 2 washers and dryers in laundry room. Restaurant in back of property.
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Charles

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Duncan, PORTLAND

Les points faibles : Personnel et service
Séjour de 1 nuit en août 2023

4/10 Médiocre

Kay Marie

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Probably the rudest staff I've ever dealt with, and I stay in hotels 100 days a year.

6/10 Satisfaisant

John

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our bathroom was dirty. The toilet and shower had not been cleaned. No toilet paper in the room. There were dirty utensils in the kitchen sink. Our room must have been over the restaurant kitchen as we could hear constant banging noises until after 10 pm. The front desk staff was not friendly. When we checked in the clerk was on the phone on a personal call and barely acknowledged us and didn’t even look up while passing us our key.
Séjour de 1 nuit en août 2023

8/10 Bien

Katherine

Séjour de 1 nuit en août 2023

6/10 Satisfaisant

david

Les points forts : Propreté
Noisy
If you stay here, stay on the third floor! You can hear every movement from the floor above you. There is no sound insulation between floors.
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Susan

Les points forts : Propreté et personnel et service
Convenient
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Darius

Voyage en famille
Les points faibles : Propreté, personnel et service, confort de la chambre
poor quality for the cost
price is extremely high for the quality eperienced. The room smelled, the facet was running, staff wasn’t doing their job, breakfast was useless.
Séjour de 3 nuits en août 2023

2/10 Horrible

Randall

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Attention to detail lacked. Staff seemed inconvenienced when made inquiries
Séjour de 1 nuit en août 2023

2/10 Horrible

Randy

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
did not like anything, very old and noisy
Séjour de 1 nuit en août 2023

2/10 Horrible

Ingrid

Séjour de 1 nuit en août 2023