Avis sur Village Hotel Sentosa by Far East Hospitality
Village Hotel Sentosa by Far East Hospitality
10 Artillery Avenue, #02-01, Sentosa Island, Singapore
Avis
8,8
Excellent
9,0/10
Propreté
9,0/10
Personnel et service
8,6/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage d’affaires, Voyage en couple
23 mai 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024
10/10 Excellent
Von-anthony
Voyage en famille avec de jeunes enfants
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Von-anthony
Séjour de 11 nuits en février 2024
Réponse de Zaffry Othman le 8 avr. 2024
Dear Von-anthony,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at our hotel and found our location convenient on Sentosa Island. It's wonderful to know that you appreciated our swimming pool, clean rooms, and comfortable beds. We take great pride in providing exceptional service, and your kind words about our staff mean a lot to us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
Wassila
31 janv. 2024
Wassila
Séjour de 3 nuits en janvier 2024
Réponse de Zaffry Othman le 25 avr. 2024
Dear Wassila, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
St-Marseille
Voyage en famille
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
St-Marseille
Séjour de 2 nuits en janvier 2024
Réponse de Zaffry Othman le 21 févr. 2024
Dear St-Marseille,Thank you for taking the time to share with us your delightful experience. It is always a great pleasure to receive a good review and that you have enjoyed your stay with us. We look forward to welcome you in the near future and in the meantime, do take care!Yours Sincerely, Zaffry Othman“Where you eat, play and explore like a local”
10/10 Excellent
Jeanine
Voyage en famille avec de jeunes enfants
21 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeanine
Séjour de 3 nuits en décembre 2023
Réponse de Zaffry Othman le 2 févr. 2024
Dear Jeanine,Thank you for your fantastic feedback! We are delighted to hear that you had an enjoyable stay with us, and we appreciate your kind words about our pool facilities and friendly staff.Your comments about the dining options are duly noted, and we will strive to enhance our offerings to better meet your expectations.We look forward to welcoming you back to our Village for another wonderful stay!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
martin
7 déc. 2023
martin
Séjour de 2 nuits en décembre 2023
Réponse de Zaffry Othman le 21 févr. 2024
Dear martin, Thank you for taking the time to share with us your delightful experience. It is always a great pleasure to receive a good review and know that you have enjoyed your stay with us. We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
8/10 Bien
Jerome
8 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jerome
Séjour de 3 nuits en août 2023
10/10 Excellent
Christelle
Voyage en famille
12 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon séjour
Christelle
Séjour de 3 nuits en février 2020
Réponse de Adam Loo le 18 févr. 2020
Dear Christelle,
Thank you very much for the perfect rating and the great feedback about your stay. Truly pleasant to know that our guests like yourself really enjoyed their time with us. I hope we will have the pleasure to welcome you again. The team and I are delighted to have you anytime.
Yours Sincerely,
Adam Loo
“Where you eat, play and explore like a local.”
10/10 Excellent
Voyageur vérifié
28 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en avril 2019
10/10 Excellent
ANDREA MAE KARLA
Voyage en famille avec de jeunes enfants
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ANDREA MAE KARLA
Séjour de 5 nuits en mai 2024
8/10 Bien
Daniel
20 mai 2024
Les points forts : Personnel et service et équipements
Daniel
Séjour de 10 nuits en mai 2024
10/10 Excellent
Alex
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alex
Séjour de 6 nuits en mai 2024
10/10 Excellent
Pieta
Voyage en famille avec de jeunes enfants
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pieta
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
Domu
Voyage en famille
9 mai 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Domu
Séjour de 2 nuits en mai 2024
10/10 Excellent
Yuria
Voyage en famille avec de jeunes enfants, Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yuria
Séjour de 8 nuits en avril 2024
10/10 Excellent
TAKAYOSHI
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
TAKAYOSHI
Séjour de 4 nuits en avril 2024
8/10 Bien
Diana
1 mai 2024
Diana
Séjour de 3 nuits en avril 2024
10/10 Excellent
Clinton
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clinton
Séjour de 7 nuits en avril 2024
10/10 Excellent
Thomas
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 5 nuits en avril 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear Thomas, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
Kirstie Rebecca Abed
26 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kirstie Rebecca Abed
Séjour de 8 nuits en avril 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear Kirstie Rebecca Abed, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
8/10 Bien
Solette
Voyage en famille avec de jeunes enfants
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Solette
Séjour de 3 nuits en avril 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear Solette,Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you enjoyed our central location and found the family room functional and well-thought-out. We appreciate your suggestions regarding eco-friendly amenities and the pool area. Your insights are valuable to us, and we will certainly consider them to enhance our guests' experience.We hope to welcome you and your family back for another memorable stay.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
Luz
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Luz
Séjour de 2 nuits en avril 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear Luz, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
Yukun
Voyage en famille
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yukun
Séjour de 8 nuits en avril 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear Yukun, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We appreciate your recommendation and look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
8/10 Bien
neil bryan
Voyage en couple
21 avr. 2024
Les points forts : Personnel et service et équipements
neil bryan
Séjour de 9 nuits en avril 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear neil bryan,Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our facilities, especially the pool, and found our staff to be lovely. We apologize for the cleanliness issues you experienced during your stay. Your comments are invaluable, and we will address this with our housekeeping team to ensure better service in the future. We hope to welcome you back and provide an improved experience.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
Elfi
17 avr. 2024
Elfi
Séjour de 3 nuits en avril 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear Elfi, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
8/10 Bien
Boryana
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Boryana
Séjour de 9 nuits en avril 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear Boryana, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review. We appreciate your compliments for our friendly staff and amazing pools. We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
8/10 Bien
Jennifer
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 4 nuits en avril 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear Jennifer, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
Taku
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Taku
Séjour de 2 nuits en avril 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear Taku,Thank you so much for your wonderful review! We're thrilled to hear that you and your son had a great staycation and enjoyed your time with us. Your kind words about our staff and the cleanliness of our hotel mean a lot to us. We look forward to welcoming you back for another memorable stay.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
HUNGCHUEH
Voyage en famille
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
HUNGCHUEH
Séjour de 2 nuits en avril 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear HUNGCHUEH, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
HSIAO-WEI
Voyage en famille avec de jeunes enfants
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
HSIAO-WEI
Séjour de 2 nuits en mars 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear HSIAO-WEI,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our convenient location, the nearby dining options, and our in-room Hyflux water tap. We're also glad to know that your daughter loved our breakfast and pools.We apologize for the wait during check-in and appreciate your understanding. Your feedback is valuable, and we will strive to improve our check-in process.We look forward to welcoming you and your family back for another stay soon!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
Kyd
Voyage en famille
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kyd
Séjour de 1 nuit en avril 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear Kyd,Thank you so much for your wonderful review! We're thrilled to hear that you and your son had a great staycation and enjoyed your time with us. Your kind words about our staff and the cleanliness of our hotel mean a lot to us. We look forward to welcoming you back for another memorable stay.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
Penny
Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Penny
Séjour de 6 nuits en avril 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear Penny,Thank you for your thoughtful review. We're delighted to hear that you enjoyed our property's location, the clean rooms, and our helpful front desk staff. We apologize for the inconvenience you experienced with the towel service and the pool hours. Your feedback is invaluable, and we will work to ensure towels are always readily available. Additionally, we have addressed the issue of removing empty glasses promptly to enhance the morning experience for our guests.We're thrilled that you would recommend our hotel and look forward to welcoming you back in the future.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
KA MAN
Voyage en famille avec de jeunes enfants
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
KA MAN
Séjour de 3 nuits en avril 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear KA MAN, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
8/10 Bien
Ting An
Voyage en famille avec de jeunes enfants
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ting An
Séjour de 2 nuits en mars 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear Ting An, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We have also noted on your feedback on the pool cleanliness and are actively working on it. We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
8/10 Bien
Stuart
Voyage en famille avec de jeunes enfants
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stuart
Séjour de 6 nuits en mars 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear Stuart, Thank you for your feedback. We appreciate your comments about our convenient location and enjoyable pools. We apologize for the inconvenience regarding the room size and lack of storage space. Your suggestion about adding more sun loungers is noted. We are always looking to improve and hope to welcome you back for a better experience in the future.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
Karyn
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karyn
Séjour de 4 nuits en mars 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear Karyn, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
8/10 Bien
Ricardo
Voyage en famille avec de jeunes enfants
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ricardo
Séjour de 4 nuits en mars 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear Ricardo, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
Marie
29 mars 2024
Les points forts : Propreté
Marie
Séjour de 3 nuits en mars 2024
Réponse de Zaffry Othman le 4 avr. 2024
Dear Marie,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our property and found our amenities, including the pools, to your satisfaction.Your kind words about our friendly staff are greatly appreciated, and we're delighted that you had a wonderful time exploring Sentosa Island. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
UZAWA
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
UZAWA
Séjour de 3 nuits en mars 2024
Réponse de Zaffry Othman le 4 avr. 2024
Dear UZAWA, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
8/10 Bien
???
27 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
???
Séjour de 2 nuits en mars 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear Guest, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
Yuichi
Voyage en famille avec de jeunes enfants
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yuichi
Séjour de 6 nuits en mars 2024
Réponse de Zaffry Othman le 4 avr. 2024
Dear Yuichi,Thank you for taking the time to share your experience with us. We are delighted to hear that you and your children enjoyed your stay at our hotel. Providing a welcoming environment for families is a top priority for us, and we are thrilled to know that you found our facilities, including the pool and children's area, to your satisfaction.We appreciate your kind words about our restaurant and proximity to the beach, as well as your trust in choosing to stay with us again in the future. Your satisfaction is our utmost reward, and we look forward to welcoming you back for another enjoyable stay.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
Adam
Voyage en famille avec de jeunes enfants, Voyage en famille
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adam
Séjour de 3 nuits en mars 2024
Réponse de Zaffry Othman le 4 avr. 2024
Dear Adam, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
Medileen, Redlands
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Medileen
Séjour de 6 nuits en mars 2024
Réponse de Zaffry Othman le 4 avr. 2024
Dear Medileen,Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and found our location to be perfect for a peaceful getaway close to nature. It's wonderful to know that you appreciated the view from your room and found our proximity to Sentosa express convenient. We hope to welcome you back for another relaxing stay soon!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
Nathan
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nathan
Séjour de 3 nuits en mars 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear Nathan,Thank you so much for your wonderful review! We're thrilled to hear that you and your son had a great staycation and enjoyed your time with us. Your kind words about our staff and the cleanliness of our hotel mean a lot to us. We look forward to welcoming you back for another memorable stay.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
Nicola
Voyage en famille avec de jeunes enfants
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicola
Séjour de 4 nuits en mars 2024
Réponse de Zaffry Othman le 5 avr. 2024
Dear Nicola,Thank you for taking the time to share your experience with us. We are thrilled to hear that you had such a wonderful stay at our hotel! It brings us great joy to know that our team went above and beyond to make your arrival and check-in experience special, especially for your young children. We're delighted that you found the rooms clean and comfortable, and that the little touches we added enhanced your stay. We genuinely appreciate your kind words and hope to have the pleasure of welcoming you and your family back for another fantastic experience in the future.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
Cyrus
Voyage en famille
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cyrus
Séjour de 4 nuits en mars 2024
Réponse de Zaffry Othman le 5 avr. 2024
Dear Cyrus, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
10/10 Excellent
MELANIE, LAS VEGAS
17 mars 2024
MELANIE
Séjour de 2 nuits en mars 2024
Réponse de Zaffry Othman le 14 mai 2024
Dear MELANIE, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"
8/10 Bien
MIYUKI
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MIYUKI
Séjour de 1 nuit en mars 2024
10/10 Excellent
SUNG JOO
16 mars 2024
SUNG JOO
Séjour de 1 nuit en mars 2024
8/10 Bien
Joseph
16 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joseph
Séjour de 1 nuit en mars 2024
Réponse de Zaffry Othman le 5 avr. 2024
Dear Joseph, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"