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Avis sur Hilton Singapore Orchard

5 out of 5
Hilton Singapore Orchard
333 Orchard Road, Singapore

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 240 avis sur 385." "
Note des voyageurs de 8 (Bien), d’après 102 avis sur 385." "
Note des voyageurs de 6 (Satisfaisant), d’après 20 avis sur 385." "
Note des voyageurs de 4 (Médiocre), d’après 9 avis sur 385." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 385." "

9,6/10

Propreté

9,2/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

8/10 Bien

Sanggyun

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Hilton Singapore Orchard le 27 mai 2024
Dear Sanggyun,Thank you for your kind review of Hilton Singapore Orchard and rating us with positive scores. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back to Hilton Singapore Orchard again in the near future. Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Fannie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staying in Hilton Orchard Hotel made me feel very cozy and comfortable! The staffs are very courteous! Its location is just very convenient for shopping and dining!
Séjour de 6 nuits en mai 2024
Réponse de Hilton Singapore Orchard le 20 mai 2024
Dear Fannie,Thank you for your kind review of Hilton Singapore Orchard and rating us with perfect scores. We are delighted to hear that you had a wonderful stay with us.We look forward to welcoming you back to Hilton Singapore Orchard again in the near future. Yours sincerely,Linda ReddyHotel Manager

8/10 Bien

Yan Kei

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Overall the stay was satisfactory. Yet there is some hair sticked to the bed headboard found.
Séjour de 3 nuits en mai 2024
Réponse de Hilton Singapore Orchard le 20 mai 2024
Dear Yan Kei,Thank you for sharing a review of your recent stay at Hilton Singapore Orchard. Please accept our apologies if the cleanliness of room did not meet your expectations. We hear your comments and will certainly review with our team for further improvement and appropriate training.Thank you once again for your constructive feedback. We look forward to welcoming you back to Hilton Singapore Orchard again soon. Yours sincerely,Linda ReddyHotel Manager

6/10 Satisfaisant

DHIRENDRA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Your Morning breakfast is not exciting .
Séjour de 17 nuits en avril 2024
Réponse de Hilton Singapore Orchard le 16 mai 2024
Dear Dhirendra,Thank you for sharing a review of your recent stay at Hilton Singapore Orchard. Please accept our apologies if our breakfast offering did not meet your expectations. We hear your comments and will certainly review with our team for future enhancements. Thank you once again for your constructive feedback. We look forward to welcoming you back to Hilton Singapore Orchard again soon. Yours sincerely,Linda ReddyHotel Manager

8/10 Bien

Richmond

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
5 star hotel. Pool nothing to brag about. Front counter staff talk too fast- seemed to have no patience. Housekeeping staff was very professional.
Séjour de 4 nuits en mai 2024
Réponse de Hilton Singapore Orchard le 16 mai 2024
Dear Richmond,Thank you for taking the time to share a review of your stay at Hilton Singapore Orchard. Please be rest assured that we will review with our team members and implement appropriate training so that we can provide a positive guest experience.Thank you once again for your constructive feedback. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

8/10 Bien

HIRONORI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Hilton Singapore Orchard le 20 mai 2024
Dear Hironori,It is a pleasure reading your review on Hilton Singapore Orchard. Thank you for sharing your recent stay experience with us. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely, Linda ReddyHotel Manager

10/10 Excellent

Ruozheng

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Hilton Singapore Orchard le 14 mai 2024
Dear Ruozheng,Thank you for staying at Hilton Singapore Orchard and taking a moment to share your experience. We are happy that you had a great stay experience with us.My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

8/10 Bien

Rie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Hilton Singapore Orchard le 8 mai 2024
Dear Rie,Thank you for taking a moment to share your experience at Hilton Singapore Orchard. We are delighted to learn that you enjoyed your stay based on your positive ratings. We look forward to welcome you back again for your next visit to Hilton Singapore Orchard. Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Maryanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect location for shopping and dining!
Séjour de 1 nuit en mai 2024
Réponse de Hilton Singapore Orchard le 7 mai 2024
Dear Maryanne,Thank you for taking the time to share your experience at Hilton Singapore Orchard, and I am truly delighted to know that you had a memorable stay with us.We look forward to welcoming you back for more memorable experiences at Hilton Singapore Orchard.Yours sincerely,Linda ReddyHotel Manager

8/10 Bien

HO KEUN

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean
Séjour de 2 nuits en mai 2024
Réponse de Hilton Singapore Orchard le 6 mai 2024
Dear Ho Keun,Thank you for sharing a review of your recent stay experience in Hilton Singapore Orchard. We are happy to learn that you had a comfortable stay with us.My team and I look forward to welcoming you back to Hilton Singapore Orchard for your next visit.Yours sincerely,Linda ReddyHotel Manager

8/10 Bien

DAIGO

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
とにかく立地が良い。ショッピングにも食事にも、観光の拠点としても便利。ホテルも使いやすく、シンガポールのホテルのファーストチョイス。
Séjour de 4 nuits en avril 2024
Réponse de Hilton Singapore Orchard le 2 mai 2024
Dear Daigo,Thank you for sharing a review of your experience in Hilton Singapore Orchard. We are delighted to learn that you enjoyed the convenience of our location with easy access to various shopping and dining options. My team and I look forward to welcoming you back to Hilton Singapore Orchard in the near future. Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Takeshi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good!
Séjour de 2 nuits en avril 2024
Réponse de Hilton Singapore Orchard le 29 avr. 2024
Dear Takeshi,Thank you for taking the time to share a review and perfect scores on your recent stay at Hilton Singapore Orchard. We are delighted to hear that you had an enjoyable stay experience.We are motivated by your compliments and will continue to deliver the Hilton hospitality to you and all our valued guests. My team and I look forward to welcoming you back for more memorable experiences with us in the near future. Yours sincerely,Linda ReddyHotel Manager

8/10 Bien

Thien

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location
Séjour de 3 nuits en avril 2024
Réponse de Hilton Singapore Orchard le 23 avr. 2024
Dear Thien,Thank you for sharing your review and positive ratings of Hilton Singapore Orchard. We are delighted to learn that you enjoyed our strategic location and had an enjoyable stay. My team and I look forward to welcoming you back for more memorable experiences in the near future.Yours sincerely, Linda ReddyHotel Manager

10/10 Excellent

Danielle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My husband and I enjoyed our visit. The property is beautiful with a ton of shopping and dining options in and around the property. It was clean, safe and if you need anything ask Azam, the concierge - he is amazing, knowledgable and friendly!
Séjour de 2 nuits en avril 2024
Réponse de Hilton Singapore Orchard le 17 avr. 2024
Dear Danielle,Thank you for sharing a review of your recent stay in Hilton Singapore Orchard. We are pleased to hear that you enjoyed our clean rooms and convenient location with easy access to your leisure needs. Thank you for rating us with perfect scores. Azam, our team member from the Concierge has received your special mention with his warmest gratitude. Thank you for recognising our team for their excellent service. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Suvd, Arlington

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable
Séjour de 8 nuits en mars 2024
Réponse de Hilton Singapore Orchard le 8 avr. 2024
Dear Suvd,It is a pleasure to read your kind comments and perfect ratings of Hilton Singapore Orchard. We are delighted to learn that you enjoyed your stay with us and had a comfortable experience. My team and I forward to welcoming you back for more memorable experiences at Hilton Singapore Orchard.Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Tomoko

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Hilton Singapore Orchard le 5 avr. 2024
Dear Tomoko,We are delighted with your kind comments and perfect ratings of Hilton Singapore Orchard. My team and I look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

8/10 Bien

akito

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
円安で日本人には高く感じました。設備もサービスも良かったです。
Séjour de 2 nuits en mars 2024
Réponse de Hilton Singapore Orchard le 3 avr. 2024
Dear Akito,Thank you for sharing a review of your experience in Hilton Singapore Orchard. We are pleased to hear that you enjoyed our service from our team members and had an enjoyable stay with us.All of us look forward to welcoming back again on your next visit at Hilton Singapore Orchard.Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

SHIGERU

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Hilton Singapore Orchard le 1 avr. 2024
Dear Shigeru,We are delighted with your kind review and perfect ratings of Hilton Singapore Orchard. My team and I look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Fannie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was very surprised by the cleanliness of the room! The room view is good! The most amazing thing is that from all the five star hotels I have ever stayed in, Hilton Ochard hotel has the best facilities equipped for the elders in their bathroom! That’s very thoughtful for a senior like me! And the staffs in Hilton Orchard are very friendly! I have a very high opinion about Hilton Orchard! Highly recommended!
Séjour de 6 nuits en mars 2024
Réponse de Hilton Singapore Orchard le 26 mars 2024
Dear Fannie,It is a pleasure reading your review of your stay in Hilton Singapore Orchard. Thank you for your kind comments and perfect ratings. We are delighted to learn that you enjoyed our friendly service, clean rooms and had an amazing stay experience. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences.Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

JI YOO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Hilton Singapore Orchard le 26 mars 2024
Dear Ji Yoo,Thank you for sharing your experience at the Hilton Singapore Orchard. We are delighted to learn that you had a wonderful stay with us and for the perfect ratings. My team and I look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Shirley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All is excellent
Séjour de 3 nuits en mars 2024
Réponse de Hilton Singapore Orchard le 14 mars 2024
Dear Shirley,Thank you for your kind review and sharing the experience of your stay in Hilton Singapore Orchard. We are delighted to hear that you had an amazing stay with us.We hope to deliver the Hilton Hospitality to you and your guest when you visit Hilton Singapore Orchard in the near future. Yours sincerely,Linda ReddyHotel Manager

8/10 Bien

Hiroshi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Hilton Singapore Orchard le 14 mars 2024
Dear Hiroshi,It is a pleasure reading your review on Hilton Singapore Orchard. Thank you for sharing your recent stay experience with us. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely, Linda ReddyHotel Manager

8/10 Bien

HIROSHI

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and conveniwnt facilities.......
Séjour de 3 nuits en mars 2024
Réponse de Hilton Singapore Orchard le 12 mars 2024
Dear Hiroshi,Thank you for sharing your experience at the Hilton Singapore Orchard. We are delighted to learn that you enjoyed the convenience of our hotel location, as well as our clean rooms that made your stay a pleasant one.All of us look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

8/10 Bien

Lu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hilton Singapore Orchard le 12 mars 2024
Dear Lu,Thank you for taking the time to share a review of your stay in Hilton Singapore Orchard. We are delighted to learn that you had an enjoyable stay with us.All of us look forward to welcoming you back to deliver more memorable experiences with you again at Hilton Singapore Orchard.Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Fatima

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay. I loved the Hilton and will definitely go back.
Séjour de 4 nuits en février 2024
Réponse de Hilton Singapore Orchard le 11 mars 2024
Dear Fatima,Thank you for sharing your stay experience at the Hilton Singapore Orchard. We are delighted to learn that you had a wonderful stay with us.My team and I look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

8/10 Bien

norak

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
overall a great stay in the heart of shopping district.. across the street jn the basement of a high-end mall is a convenient grocery store we didnt expect.. a universal ac adapter in the room would be great to have but we got one a quick phone call away.. would return here
Séjour de 4 nuits en mars 2024
Réponse de Hilton Singapore Orchard le 8 mars 2024
Dear Norak,Thank you for sharing a review of your recent stay in Hilton Singapore Orchard. We are happy to hear that you had an enjoyable stay with us and liked the strategic location of the hotel.We hear your feedback. Rest assured we will review your comments with our team members so that we can continue to improve our quality of products and standards of services. My team and I look forward to welcoming to back to Hilton Singapore for your upcoming visit to Singapore in the near future. Yours sincerely,Linda ReddyHotel Manager

8/10 Bien

Yoji

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Hilton Singapore Orchard le 3 mars 2024
Dear YojiThank you for your kind words and positive scores for Hilton Singapore Orchard. My team and I look forward to welcoming you back for more memorable experiences in the near future.Yours sincerely,Linda ReddyHotel Manager

8/10 Bien

Pamela

Voyage en couple
Staff was very friendly and accommodating. Room was clean and as expected! Location was great, very easy to get around and close to some malls that you can walk through to minimise time outside in the heat.
Séjour de 4 nuits en février 2024
Réponse de Hilton Singapore Orchard le 3 mars 2024
Dear PamelaThank you for your kind feedback and positive scores for Hilton Singapore Orchard. We are delighted to learn that you had an enjoyable stay with us. My team and I look forward to welcoming you back for more memorable experiences in the near future.Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Bernard

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hilton is a conveniently located hotel in the heart of orchard road shopping area. It is also close to many eateries. The hotel rooms are comfortable and spotless.
Séjour de 7 nuits en février 2024
Réponse de Hilton Singapore Orchard le 26 févr. 2024
Dear BernardThank you for sharing your kind feedback and perfect ratings of Hilton Singapore Orchard. We are delighted to learn that you enjoyed our strategic location and close proximity to the shopping malls and eateries along Orchard Road. My team and I look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Fung Yi Ofanny

Séjour de 2 nuits en février 2024
Réponse de Hilton Singapore Orchard le 26 févr. 2024
Dear HenryThank you for your perfect ratings of Hilton Singapore Orchard. All of us look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

8/10 Bien

Chak Chio

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de Hilton Singapore Orchard le 26 févr. 2024
Dear Chak ChioThank you for sharing your feedback and positive ratings of Hilton Singapore Orchard. My team and I look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Sang Hee

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024

10/10 Excellent

Tesora, Miami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful
Séjour de 6 nuits en février 2024
Réponse de Hilton Singapore Orchard le 20 févr. 2024
Dear Tesora,Thank you for sharing your experience at the Hilton Singapore Orchard. We are delighted to learn that you had a wonderful stay with us.My team and I look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

MAYUMI

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2024
Réponse de Hilton Singapore Orchard le 20 févr. 2024
Dear Mayumi,Thank you for taking the time to share your kind review and stay experience at Hilton Singapore Orchard. We are delighted to hear that you had an amazing stay with us.We look forward to deliver our Hilton Hospitality to you again when you visit Hilton Singapore Orchard in the near future. Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2024
Réponse de Hilton Singapore Orchard le 19 févr. 2024
Dear Anonymous,Thank you for taking the time to review your recent stay experience. We are delighted that you chose Hilton Singapore Orchard as your hotel of choice and had a pleasant stay.We are encouraged by your compliments and will continue to deliver the Hilton hospitality to you and all our valued guests. My team and I look forward to welcoming you again at the Hilton Singapore Orchard for your next visit.Yours sincerely,Linda ReddyHotel Manager

8/10 Bien

SUYEON

Séjour de 2 nuits en février 2024
Réponse de Hilton Singapore Orchard le 20 févr. 2024
Dear Suyeon,Thank you for sharing a review of your stay at Hilton Singapore Orchard. We are delighted to hear that you had an enjoyable stay.My team and I look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

sau cheng

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect. If need to be picky, only the WC in the room toilet installed bit too high, even for my height 180cm. not sure if is just the room i stayed no.1238.
Séjour de 1 nuit en février 2024
Réponse de Hilton Singapore Orchard le 19 févr. 2024
Dear Sau Cheng,Thank you for taking a moment to share your recent experience in Hilton Singapore Orchard. We are glad that you had an amazing stay experience with us.We hear your constructive comments on the WC in the bathroom. Rest assured your feedback is important to us as it offers us a way to continuously review and improve the quality of our products and standards of service provided. Thank you once again for sharing your kind feedback. My team and I look forward to welcoming you back to Hilton Singapore Orchard for your next visit. Yours sincerely, Linda ReddyHotel Manager

2/10 Horrible

kyu jon

Séjour de 2 nuits en février 2024
Réponse de Hilton Singapore Orchard le 16 févr. 2024
Dear Kyu Jon,Thank you for sharing your recent experience at Hilton Singapore Orchard. We are sorry that your experience during your stay was not up to your expectation. We would like to know more of your stay experience so we can review to improve our standards of service and quality of products, kindly get in touch with us via email. Once again, please accept our sincere apologies for the shortfall. We hope to welcome you back to Hilton Singapore Orchard for your next visit.Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Hilton Singapore Orchard le 15 févr. 2024
Dear Anonymous,Thank you for reviewing your experience at the Hilton Singapore Orchard. We are happy to learn that you had a pleasant stay with us.My team and I look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

TOMOKO

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
エグゼクティブフロアで宿泊しました。とても快適でした。
Séjour de 2 nuits en février 2024
Réponse de Hilton Singapore Orchard le 15 févr. 2024
Dear Tomoko,Thank you for taking the time to review and rate your stay in Hilton Singapore Orchard. We are delighted to learn that you enjoyed your stay with us. We are encouraged by your compliments and will continue to strive to deliver the Hilton hospitality to you and all our valued guests. All of us look forward to welcoming you back to deliver more memorable experiences with you again. Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

YUCHEN

Séjour de 1 nuit en février 2024
Réponse de Hilton Singapore Orchard le 15 févr. 2024
Dear Yuchen,Thank you for reviewing your recent stay at Hilton Singapore Orchard, it is such a pleasure knowing that you had a memorable experience based on your perfect ratings for us. We look forward to welcome you back again for your next visit at Hilton Singapore Orchard.Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Melanie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was such a delightful surprise. Wonderfully clean and tasteful. Great breakfast buffet and the location is in the middle of everything. We loved our stay.
Séjour de 2 nuits en février 2024
Réponse de Hilton Singapore Orchard le 9 févr. 2024
Dear Melanie,Thank you for choosing Hilton Singapore Orchard as your choice of accommodation and for taking the time to share a review of your experience. We are delighted to learn that you and your guest enjoyed clean room, buffet breakfast experience and convenient location that made your stay an amazing one.My team and I look forward to welcome you back to Hilton Singapore Orchard for your next visit for more memorable experience.Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Jacqueline

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel Beside Takashimaya
Clean hotel. However I don’t like hard pillows. Soft pillows are so much better
Séjour de 1 nuit en février 2024
Réponse de Hilton Singapore Orchard le 5 févr. 2024
Dear Jacqueline,Thank you for sharing a constructive review of your recent experience in Hilton Singapore Orchard. It is our pleasure to hear that you liked our clean rooms, convenient location and had a pleasant stay. We also hear your comments on the comfort of our pillow selection, we will continue to review and improve the the stay experience of our guests. We look forward to welcoming you back to Hilton Singapore Orchard for more memorable experience.Yours sincerely,Linda ReddyHotel Manager

4/10 Médiocre

Aarthi

Séjour de 3 nuits en janvier 2024
Réponse de Hilton Singapore Orchard le 21 mars 2024
Dear Aarthi,Thank you for sharing your recent experience at Hilton Singapore Orchard. We are sorry that your experience was not up to your expectation. We would like to have you kindly reach out to us via email and share more of your recent stay experience. This will allow us to review your comments to improve our standards of service and quality of products. I truly hope that you will be willing to return to Hilton Singapore Orchard in the future so that we may have the opportunity to restore your faith in our customer service.Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Suvd, Arlington

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient location, comfortable room, best interior, friendly staff, just perfect place to stay
Séjour de 4 nuits en janvier 2024
Réponse de Hilton Singapore Orchard le 2 févr. 2024
Dear Suvd,It is heartening to read your review of Hilton Singapore Orchard. We are delighted to learn that you enjoyed our comfortable rooms, hotel location and most importantly our team members took good care of you during your stay with us.We are motivated by your compliments and will continue delivering our Hilton hospitality to you and all our valued guests. My team and I look forward to welcoming you back for more memorable experiences with Hilton Singapore Orchard. Yours sincerely,Linda Reddy

10/10 Excellent

Nancy

Séjour de 3 nuits en janvier 2024
Réponse de Hilton Singapore Orchard le 22 mars 2024
Dear Nancy,Thank you for sharing your experience at the Hilton Singapore Orchard. We are delighted to learn that you had a wonderful stay with us.My team and I look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Rachel

Séjour de 1 nuit en janvier 2024
Réponse de Hilton Singapore Orchard le 29 janv. 2024
Dear Rachel,It is our pleasure to read your kind review of Hilton Singapore Orchard. Thank you for rating us with perfect scores. We are delighted to learn that you had a pleasant and enjoyable stay with us. We are encouraged by your positive stay experience and will continue to deliver our Hilton Hospitality to you and all our valued guests. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences.Yours sincerely, Linda ReddyHotel Manager

10/10 Excellent

Ana Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Hilton Singapore Orchard le 26 janv. 2024
Dear Ana Melissa,It is our pleasure to read your review and perfect ratings of Hilton Singapore Orchard. Thank you for your kind review.My team and I look forward to welcoming you back for more memorable experiences in the near future. Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Angela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room, friendly staff
Séjour de 4 nuits en janvier 2024
Réponse de Hilton Singapore Orchard le 24 janv. 2024
Dear Angela,Thank you for sharing a review of Hilton Singapore Orchard and for giving us perfect scores. We are delighted to learn that you enjoyed our service, our comfortable rooms and had a memorable stay. My team and I look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 Excellent

Joanabee

Séjour de 5 nuits en janvier 2024
Réponse de Hilton Singapore Orchard le 25 janv. 2024
Dear Joanabee,Thank you for taking the time to share your experience in Hilton Singapore Orchard and for giving us perfect scores. We are delighted to learn that you had a memorable stay. My team and I look forward to welcome you back to Hilton Singapore Orchard for more memorable experiences.Yours sincerely,Linda ReddyHotel Manager