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Avis sur Grand Park City Hall

5 out of 5
Grand Park City Hall
10 Coleman Street, Singapore

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 553 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 303 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 96 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 31 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 20 avis sur 1003." "

9,2/10

Propreté

8,8/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Bruno

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien situé avec accès facile aux endroits à visiter autant à pied qu'en métro. Par contre le système de contrôle pour les l'éclairage et l'air climatisé est compliqué et non pratique. C'est le seul point négatif
Séjour de 1 nuit en février 2024
Réponse de Management Team of Grand Park City Hall le 3 mars 2024
Dear Mr Bruno,Thank you for choosing to stay at the Grand Park City Hall. It was truly a pleasure having you as our guest. We are happy that you had a wonderful stay and appreciate the full ratings that you had generously given us.All of us at Grand Park City Hall look forward to the pleasure of welcoming you back for another fantastic stay on your next visit to Singapore.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

PITOU

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel extrêmement bien situé, à proximité de toutes commodités. Personnel accueillant, hôtel propre, chambre spacieuse, moderne literie excellente, petit dejeuner tres varié et copieux. Je recommande vivement cet hôtel. Piscine propre et agréable. On regrette juste la présence de quelques moustiques dans la végétation.
Séjour de 5 nuits en janvier 2024
Réponse de Grand Park City Hall le 22 janv. 2024
Dea Mr Pitou,Thank you for choosing to stay at the Grand Park City Hall.We are delighted to hear that you had an enjoyable stay and look forward to welcoming you back on your next visit to Singapore.Warmest regards,Management Team of Grand Park City Hall

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de Management Team of Grand Park City Hall le 17 déc. 2023
Dear Anonymous, Thank you for choosing Grand Park City Hall for your staycation.We appreciate the time you had taken to provide us your review. Please accept our apology for the poor service rendered to you. We will address this with our team leader to improve on the service.We hope that overall, you had a pleasant and comfortable stay and look forward to the pleasure of welcoming you back for a better stay experience. Warmest regards,Management Team of Grand Park City Hall

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2023
Réponse de Grand Park City Hall le 30 janv. 2023
Dear Guest,Thank you for choosing to stay at the Grand Park City Hall.We are glad to hear that you had an enjoyable stay and look forward to welcome you back soon.Warmest regards,The Management Team of Grand Park City Hall

4/10 Médiocre

Gregory

Voyage d’affaires
Les points faibles : Personnel et service
Séjour de 3 nuits en septembre 2022
Réponse de Grand Park City Hall le 20 sept. 2022
Dear Mr Gregory,Thank you for taking time to provide us your review.We hope you had a pleasant stay and look forward to welcome you back in the near future.Warmest regards,Jeane LimGeneral Manager

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All around positive experience
Great location, excellent beds, the friendliest, most helpful staff you can imagine.
Séjour de 2 nuits en novembre 2019

8/10 Bien

Johan

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en octobre 2019
Réponse de John le 19 oct. 2019
Thank you Johan, Best wishes,

10/10 Excellent

NELLY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Chambre spacieuse, très propre, calme. À deux pas du métro City Hall et très bien placé. Je recommande
Séjour de 2 nuits en septembre 2019
Réponse de John le 6 sept. 2019
Thank you Nelly, Wishing you all the best,

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en août 2019
Réponse de John le 6 sept. 2019
Thank you and best wishes,

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe nuit !
Hôtel très bien localisé (pratique avec le métro, proche de Clarke Quay, des musées, ...); où le service de qualité et les chambres superbes
Séjour de 1 nuit en juillet 2019
Réponse de John le 30 juil. 2019
Thank you Laura, We look forward to seeing you back soon.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel bien placé et calme, malgré travaux sur un bâtiment voisin. Piscine agréable et très chaude, Buffet petit déjeuné bien fournis.
Séjour de 2 nuits en juin 2019
Réponse de John le 13 juil. 2019
Thank you for your brilliant review. Safe travels,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2019
Réponse de John le 8 avr. 2019
We thank you for staying with us. Safe travels,

4/10 Médiocre

robert

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Hôtel mal référencé salle de bain ridicule chambre pas de tiroirs pour ranger ces affaires pour nous 3 étoiles maximum pour le petit déjeuner très mal présenté dans le passage pour aller s’installer à une table tous le mondes ce bouscule pour ce servir je ne retournerais pas dans cette hôtel Robert
Séjour de 4 nuits en février 2019
Réponse de John le 8 févr. 2019
We thank you so much for staying with us. We all are looking forward to seeing you back soon

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
L'hôtel est très bien placé: que ce soit de l'aéroport ($2.40 par le métro aérien direct), ou pour se rendre à pied un peu partout (Boat quay & Clarke quay sont à côté; Orchard road, Chinatown, sont à 15 minutes à pied et à peine plus pour se rendre à Marina Bay Sands). Le personnel est accueillent et attentif. La piscine est agréable et bien assez grande aussi bien pour jouer que pour nager ou se détendre.
Séjour de 6 nuits en janvier 2019
Réponse de John le 28 janv. 2019
Thank you very much for sharing your most recent experience at the Grand Park City Hall Singapore! It is always wonderful to hear when we have exceeded our guests' expectations. We will certainly pass along your kind feedback to our team.

4/10 Médiocre

Catherine B

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Like the location. Very accessible to everything. Stayed 4N 5 days. Booked premier quad city view they said but the view was the roof top of nxt door hotel. The room was definitely not a quad room. We dont even have table for laptop. There was a small folded table but seems like supposed to be a table by the window but was removed and a single bed was pushed bside the window and another not comfy bed inserted in between a King bed and another single bed. We don't even have space to walk in between beds. Not worth the price! Very disappointed.
Séjour de 4 nuits en mai 2024
Réponse de Grand Park City Hall le 24 mai 2024
Dear Catherine,Thank you for taking time to provide us your feedback. Please accept our apology for not meeting your expectations during your stay. We hope that overall, your stay was pleasant and look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

8/10 Bien

Hai, Sherwood Park

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Grand Park City Hall le 17 mai 2024
Dear Hai,Thank you for the high rating that you had kindly given us. We trust you had a relaxing stay and hope to see you soon.Warmest regards,Management Team of Grand Park City Hall

8/10 Bien

Stephen

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location central to access popular attractions as well as shopping & MRT
Réponse de Grand Park City Hall le 17 mai 2024
Dear Mr Stephen,We are glad that you enjoyed your stay at Grand Park City Hall which is centrally located and is close to sightseeing attractions, shopping malls, eateries and public transportation.We look forward to welcoming you back for another wonderful stay in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Tanya

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel and welcoming staff. Good location for transport connections and for walkers. It was a pleasure staying here.
Séjour de 6 nuits en mai 2024
Réponse de Grand Park City Hall le 17 mai 2024
Dear Ms Tanya,It was a pleasure having you as our guest. Grand Park City Hall is well liked by many of our guests as it is centrally located and is close to sightseeing attractions, public transportation, shopping malls and eateries.We hope to welcome you back soon for another wonderful stay.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Barbara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the property is new and the rooms were very nice and modern. the pool is lovely too
Séjour de 5 nuits en mai 2024

10/10 Excellent

Elizabeth

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent in every way: beautiful and comfortable with classic charm yet very modern facilities and the friendliest most helpful staff I’ve ever encountered—hotels in the US could definitely take lessons from them! Also very nice shower & lots of lights in the room - unlike most hotels in the US today that feel like a dark cave. Oh, and the breakfast is great! Special thanks to Hema and Marnani for their help but truly everyone showed wonderful hospitality.
Séjour de 5 nuits en mai 2024
Réponse de Grand Park City Hall le 8 mai 2024
Dear Elizabeth,We are delighted to hear that you had a wonderful stay and also enjoyed the warm hospitality of our team members, especially the service rendered by Hema and Marnani. We look forward to welcoming you back on your next visit to Singapore.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Au

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

10/10 Excellent

Paul

Les points forts : Propreté
Séjour de 9 nuits en avril 2024
Réponse de Grand Park City Hall le 3 mai 2024
Dear Mr Paul,Thank you for the 5-star rating that you had generously given us. We are delighted that you had an enjoyable stay and look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

marco

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place
Séjour de 5 nuits en avril 2024
Réponse de Grand Park City Hall le 29 avr. 2024
Dear Marco,We are happy that you had an enjoyable stay at Grand Park City Hall which has a central location and close to sightseeing attractions, public transportation, shopping malls and eateries.We look forward to welcoming you back soon.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Luusa

Voyage d’affaires
Excellent, experienced and kind everyone, Especially also Mr Adam - the concierge-with special knowledge about what to visit Thank you
Séjour de 1 nuit en avril 2024
Réponse de Grand Park City Hall le 29 avr. 2024
Dear Dear Luusa,We are delighted to hear that you were happy with the service rendered by our team members, especially Adam during your recent stay.We look forward to having you back with us in the near future for another fantastic stay.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Luusa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good place downtown, best room service from Sofia Difficult to regulate the elecontronic system as all is done online....
Séjour de 6 nuits en avril 2024
Réponse de Grand Park City Hall le 29 avr. 2024
Dear Luusa,Thank you for choosing to stay at Grand Park City Hall which is centrally located and close to sightseeing attractions, shopping malls, eateries and public transportation.We are glad that you enjoyed your stay and the service rendered by Sofa. We look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

8/10 Bien

KIN FAI GARY

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My third time staying this hotel. Love the walking distance to City Hall Stations as well as steps away from park. Walking distance to restaurants area like Clarke Quay and Raffles City Mall. Will stay again for sure.
Séjour de 2 nuits en avril 2024
Réponse de Grand Park City Hall le 24 avr. 2024
Dear Mr Gary,Thank you for choosing to stay at the Grand Park City Hall which is centrally located and is close to sightseeing attractions, shopping malls, eateries and public transportation.It was a pleasure having you as our guest and we look forward to welcoming you back on your next visit.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Tin

Séjour de 3 nuits en avril 2024
Réponse de Grand Park City Hall le 17 mai 2024
Dear Tin,We are glad that you enjoyed your stay at Grand Park City Hall. The 5-star rating that you had generously given us is a great encouragement to our team members.We look forward to welcoming you back soon.Warmest regards,Management Team of Grand Park City Hall

8/10 Bien

Mohamed

Séjour de 1 nuit en avril 2024
Réponse de Grand Park City Hall le 8 mai 2024
Dear Mr Mohamed,Thank you for the high rating that you had kindly given us. We look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Elisa

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de Grand Park City Hall le 17 avr. 2024
Dear Elisa,Thank you for the full rating that you have given us for your recent stay at Grand Park City Hall. We look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Kim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff. Clean rooms.
Séjour de 6 nuits en avril 2024
Réponse de Grand Park City Hall le 15 avr. 2024
Dear Kim, We are glad that you enjoyed your stay and the service rendered by our team.We look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

8/10 Bien

Mohamed

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Great location, super service in all areas by well trained staff. Hotel is slightly smaller in size for a 5 star property
Séjour de 3 nuits en avril 2024
Réponse de Grand Park City Hall le 15 avr. 2024
Dear Mohamed,Thank you for a lovely review. We are delighted that you enjoyed your stay and the service rendered by our team members.We hope to welcome you back soon for another wonderful stay.Warmest regards,Management Team of Grand Park City Hall

8/10 Bien

SAI SAI

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Everything is good， except the water power of hand-held sprinkler is weak.
Séjour de 4 nuits en avril 2024
Réponse de Grand Park City Hall le 15 avr. 2024
Dear Sai Sai,Thank you for your review. We will follow up to rectify the water pressure. We are glad that you enjoyed your stay and look forward to having you back with us in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Dinesh kumar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Grand Park City Hall le 26 avr. 2024
Dear Mr Kumar,Thank you for the 5-star rating. We are glad that you enjoyed your stay and look forward to seeing you soon.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Gordon

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely...Gladys & Kripa were great at the Crystal lounge...thank you very much for all the assistance..
Séjour de 3 nuits en mars 2024
Réponse de Grand Park City Hall le 1 avr. 2024
Dear Gordon,Thank you for your review. We are glad that you were happy with the service rendered by both Gladys and Kripa. They will be encouraged by your kind words. We look forward to welcoming you back soon.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Lavinia, Sans Souci

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service from the start which always leaves a positive impression to return.
Séjour de 1 nuit en mars 2024
Réponse de Grand Park City Hall le 27 mars 2024
Dear Lavinia,Thank you for the 5-star rating. We are delighted that you enjoyed your stay and the service rendered by our team.We look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Jason

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place, with a fantastic pool in a great location.
Séjour de 4 nuits en mars 2024
Réponse de Grand Park City Hall le 27 mars 2024
Dear Jason,Thank you for the full rating that you had given us. We are glad that you enjoyed your stay and hope to welcome you back soon.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Blakey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is like new and modern and convenient to Clarke Quay and Downtown and the staff are helpful and friendly and I will highly recommend them to my friends and family!
Séjour de 2 nuits en mars 2024
Réponse de Grand Park City Hall le 25 mars 2024
Dear Mr Blakey,Thank you for a lovely review. We are glad that you enjoyed your stay at Grand Park City Hall which is close to sightseeing attractions, shopping malls, eateries and public transportation. Thank you for your recommendation and we look forward to welcoming you, your friends and family to Grand Park City Hall in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

KAIWALYA BHUSHAN, PORTLAND

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place and great location
Séjour de 4 nuits en mars 2024
Réponse de Grand Park City Hall le 25 mars 2024
Dear Kaiwalya,Thank you for the 5-star rating. We are glad that you had chosen to stay at Grand Park City Hall which is close to sightseeing attractions, shopping malls, eateries and public transportation.We look forward to welcoming you back soon.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Julie, BARNOLDSWICK

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the crystal club rooms and services, well worth it if in your budget. Pool area great. Good location, walkable (Heat permitting) to all central attractions. (MBS a 30 Min walk). Friendly helpful staff.
Séjour de 1 nuit en mars 2024
Réponse de Grand Park City Hall le 20 mars 2024
Dear Julie,Thank you for the lovely review. We are delighted that you enjoyed your stay at Grand Park City Hall which is centrally located and close to sightseeing attractions, shopping malls, eateries and public transportation.We look forward to welcoming you back soon.Warmest regards,Management Team of Grand Park City Hall

8/10 Bien

Koji, kawasakishi kawasakiku

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Control panel is difficult to use.
Séjour de 3 nuits en mars 2024
Réponse de Grand Park City Hall le 20 mars 2024
Dear Koji,Thank you for taking time to provide us your feedback. We hope that overall, you had a pleasant stay and look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

8/10 Bien

Michaela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hübsche Zimmer, zentral gelegen. Frühstücksangebot vergleichsweise gering und Frühstücksraum eng besetzt.
Séjour de 3 nuits en mars 2024
Réponse de Grand Park City Hall le 20 mars 2024
Dear Michaela,Thank you for taking time to provide us your review.We are happy that your stay was enjoyable and look forward to having you back with us soon.Warmest regards,Management Team of Grand Park City Hall

8/10 Bien

Morris

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was very clean, food was great, breakfast had great variety, and the rooms/bed very comfortable. If they can work on speeding up the check in process, I would happily give it 5 stars
Réponse de Grand Park City Hall le 20 mars 2024
Dear Mr Morris,Thank you for choosing to stay at Grand Park City Hall. We are glad that you enjoyed your stay and the breakfast variety.We hope to welcome you back soon for another wonderful stay.Warmest regards,Management Team of Grand Park City Hall

8/10 Bien

Nazgol lotfi

Voyage en famille
Les points forts : Propreté et personnel et service
There was no facility in hotel for example there wa no spa
Séjour de 4 nuits en mars 2024
Réponse de Grand Park City Hall le 20 mars 2024
Dear Mr Lotfi,Thank you for taking time to provide us your review.We hope that you had an enjoyable stay and look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

8/10 Bien

Mohammed, Kalamazoo

Séjour de 3 nuits en février 2024
Réponse de Grand Park City Hall le 27 mars 2024
Dear Mohammed,Thank you for the high rating. We look forward to welcoming you back soon for another wonderful stay.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Kazufumi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2024
Réponse de Grand Park City Hall le 27 mars 2024
Dear Kazufumi,Thank you for the full rating that you had given us. We are glad that your stay was wonderful and look forward to welcoming you back soon.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Wootaec

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
싱가포르 위치좋고 서비스또한 너무 좋은 호텔입니다. 재방문했으며, 다음 싱가폴때도 가고싶은 호텔입니다.
Séjour de 1 nuit en février 2024
Réponse de Management Team of Grand Park City Hall le 3 mars 2024
Dear Wootaec,Thank you for choosing to stay at the Grand Park City Hall. It was truly a pleasure having you as our guest. We are happy that you had a wonderful stay and appreciate the full ratings that you had generously given us.All of us at Grand Park City Hall look forward to the pleasure of welcoming you back for another fantastic stay on your next visit to Singapore.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Joan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Th e upgrade was most welcome
Séjour de 4 nuits en février 2024
Réponse de Management Team of Grand Park City Hall le 3 mars 2024
Dear Joan,It was truly a pleasure having you as our guest at Grand Park City Hall! Thank you for your positive comments and taking the time to review our property. We appreciate the full ratings that you had given us. We are happy that you had a wonderful stay and look forward to another chance to serve you again on your next visit to Singapore. Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Kirsty, Castro Valley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s very convenient for shopping, dinning and transportation. Staff were friendly and welcoming
Séjour de 2 nuits en février 2024
Réponse de Management Team of Grand Park City Hall le 3 mars 2024
Dear Kirsty,It was truly a pleasure having you as our guest at Grand Park City Hall! Thank you for your positive comments and taking the time to review our property. We appreciate the full ratings that you had given us. We are happy that you had a wonderful stay and look forward to another chance to serve you again on your next visit to Singapore. Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
10/10
Amazing hotel, close to everything and everything you need is there Would stay again and would highly recommend to others
Séjour de 3 nuits en février 2024
Réponse de Management Team of Grand Park City Hall le 3 mars 2024
Dear Karen,Thank you for your review and for choosing to stay at Grand Park City Hall. It was truly a pleasure having you as our guest. We appreciate the high ratings that you had kindly given us. We are glad that you had a wonderful stay and look forward to another chance to serve you again on your next visit to Singapore. Warmest regards, Management Team of Grand Park City Hall

8/10 Bien

Ian

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
An excellent location. Concierge and reception were very helpful. Dining - breakfast food was ordinary - dining area too small with the result there was queue from about 8.30 am. to get a table. Room was nice. Automated lighting system slightly confusing and lighting especially in bathroom not bright enough. Bed was comfortable. Nice pool area.
Séjour de 1 nuit en février 2024
Réponse de Grand Park City Hall le 21 févr. 2024
Dear Ian,We are glad to hear that you enjoyed your stay and appreciate the high rating that you had given us.We look forward to welcoming you back soon for another delightful stay.Warmest regards,Management Team of Grand Park City Hall