Due to condition of hotel we didn't stay. As soon as we went in room we found no Air condition, bugs were flying all over and no elevator. Owner was very rude and she refused to refund us. Immediately we left and moved in to different hotel. I urge Expedia to refund us.
Sam So Villa was a cozy clean place. The staff were very friendly and nice people. They were very attentive to the guests needs and was very hospitable. This place was very close to the old market and the night market.
Shopping and restaurants was walkable distance. Keep up the good work Devi, Mr.T and other staff.
Definitely I would recommend this place.
The reception by owner and staff was very good. The place is hidden among local houses which was a surprise and not among other hotels. People were friendly. The vote is nice in appearance. Some updates on amenities and fixing of older things would help.
I didnt get housekeeping the first day. The second day they didn't come. Day three i asked and they made my bed. No towels, no garbage pick up, no water or coffee left.
I went down to ask for towels and garbage pick up but they didn't understand.
I brought my own garbage down one day and had to get toilet paper another.
The staff here was so kind! They helped with everything from tours, laundry, and booking transportation. There is the option to rent scooters, gas and electric, for day use. About the rooms, are spacious and kept clean. I would recommend staying here to anyone!
Tai Vie and here staff were great. Helped us with activities to do. Went above and beyond when helping us doing a day trip to the Waterfalls and then transferring to the airport for an evening flight.
Location is a down a small road but safe area.
Not too far from Pub Street.
Very quiet location.
Breakfast was very simple but okay.
Excellent for the Price.
It was our first time in Siem Reap. It took an hour , by Grab taxi, to get to the hotel. Like all the others. We just forgot the hotel management could arrange transportation to and from the hotel.
Our expectation was not so high regarding the place. We were, however, blown away by the kindness and service provided by each employee, Mr. T was always at his feet making sure we were comfortable. The owner, was welcoming and ready to help. She even took time to bid us farewell. The room was so clean, amenities provided. Bed was comfortable.
Breakfast was quite generous and excellent
They always served mango and dragon fruit after each heavy meal.
Shuttle service provided to the airport was fair.
The owner even offered us a variety of excursions that were reasonably priced with pick up at the hotel. We booked even the night before the tour.
Our departure flight was at night. The owner allowed us to check out as late as 12 noon and leave our luggages while we strolled the city and watched the yearly boat parade. When we arrived at the hotel we were offered cold bottle water which we werenât charged for. We didnât even ask for it. We left at 5 pm satisfied and thankful for such a memorable trip.
Enjoyable and relaxing stay. The staff were excellent, friendly and charming. I met Sam So and his wife and they were an absolute delight! Highly recommend.
Sam so boutique is extremely convenient and peaceful. The owners are lovely and would share with you the best contacts to have a wonderful journey in Angkor and Siem Reap. If you are looking for a place owned by Cambodian people, who truly love their community, itâs the place.
The Sam So reception staff were very polite and nice during the whole stay. The hotel is very quiet and has a private feel to it - it is almost like being in a private villa. However, there was no laundry service or possibility of having breakfast in departure from the information on the hotels.com -website. There was also no bar. Could be due to low season but not really a hotel standard in this respect.
Excellent hospitality- staff are super friendly and go out of their way to help you. They arranged for a airport transfer and transportation during our stay. The hotel is in a great location on a quiet street but only a 10 minute walk to the city centre. Cute pool, but very cold!! Hotel could use a bit of freshening up but overall good value for price and location/staff canât be beat!
Fanstastic hotel! Owners and staff went out of the way to help with trips, special arrangements, transfers, etc. The room was larger, beautiful and an unbelievable price for the quality and location.
We had a great time, the staff and the owner were super nice and helpful, we loved the swimming pool and patio, the room was great and really clean and itâs close to everything while being quiet!
We loved our stay here! Although it is a little difficult to find (our taxi dropped us off in the wrong hotel) once you navigate the small back roads to find it it is very charming. Service was excellent and the room was charming. The shower was particularly memorable with gorgeous landscaping. It is an easy 5-10 minute walk from everything but away from the noise in a more local setting. Be prepared for children to high five you as you walk past the local school next door and to wake up to roasters roasting in the morning.
The hotel itself is good, a bit dusty but acceptable because over there is very dusty so it couldnât be possible to clean very clean! They have one way pick up from the airport which at first they said they have two way so make sure you talk to them well
The staff were so lovely and helpful, we would happily stay there again. It is only a five minute walk to a main road and very easy to get a tuk tuk anywhere from there. Only downside was that being away from the main area was that at night there were dogs from neighbours that were not always friendly. We always got a tuk tuk home.