Chambre Familiale, 2 chambres, 2 salles de bains | Vue sur le jardin

Avis sur River and Villa

4 out of 5
River and Villa
No. 0123, Traing Village, Group 3, Central Area, Siem Reap, Siem Reap

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 93 avis sur 133." "
Note des voyageurs de 8 (Bien), d’après 29 avis sur 133." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 133." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 133." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 133." "

9,2/10

Propreté

9,4/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

4/10 Médiocre

Arnaud

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
At arrival reception not able to speak English ? Check in was very "strange" Partially no electricity in the bathroom. Safe in the room was broken. Restaurant/Breakfast was closed.

10/10 Excellent

richard

Séjour de 2 nuits en janvier 2024

10/10 Excellent

laurent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pour visiter Angkor
Hotel calme, personnel aux petits soins, piscine agréable
Séjour de 2 nuits en novembre 2019
Réponse de Net le 3 déc. 2019
Thank you so much for your excellent feedback. We are much appreciated your gracious praise.

8/10 Bien

Stephane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2019
Réponse de Net le 10 nov. 2019
Thank you so much for your feedback.

10/10 Excellent

Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super adresse de Siemreap
Hôte super propre, accueil chaleureux et la piscine où l’on reste avec plaisir !!
Séjour de 2 nuits en avril 2019
Réponse de Net le 24 avr. 2019
Dear Philippe Thank you so much for your feedback. We are pleased to see you enjoyed your recent stay at our property. We hope to see you again soon. Best Regards, NET

10/10 Excellent

brigitte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour très agréable !
Petit hôtel très sympa ! Le personnel est très serviable, très à l'écoute de nos besoins et de bon conseil pour les activités ! Le restaurant à côté, Lava, est très bon avec un personnel adorable !!!! Nous avons passé un très bon séjour...merci à toute l'équipe !!!
Séjour de 3 nuits en janvier 2019
Réponse de Net le 24 févr. 2019
Dear Brigitte Greeting from River Bay Villa Thank you so much for your excellent review! It was a great pleasure to read your gracious comment. We are really great that overall experience has met your expectation. We wish to have another chance to welcoming you again soon. Best Regards, NET

10/10 Excellent

Floriane, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
- personnel très gentil - confort de la chambre - l’emplacement excentré mais loin de l’agitation - l’interner qui marche bien - le restaurant bon et pas cher
Séjour de 1 nuit en janvier 2019
Réponse de Net le 18 janv. 2019
Dear Floriane Greeting from River Bay Villa! Thank you so much for your feedback. It is a great pleasure to read your excellent comment. Our team is delighted to see that you enjoyed your recent stay at our property. We hope to welcome you again in the future. Best Regards, NET

10/10 Excellent

Bac

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe Hotel au calme Excellent rapport qualité prix Personnel au petits soins et tres bon resto
Séjour de 1 nuit en décembre 2018
Réponse de Net le 21 déc. 2018
Dear Bac Thank you so much for your reviews. We are glad to see that you enjoyed your accommodation here. Best Regards, NET

8/10 Bien

Ross

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Cambodian staff were great. The bathroom could do with some updating and deep cleaning. The location of the hotel is pretty far out from the centre and not really walkable. For the price it’s good.
Séjour de 2 nuits en février 2024

10/10 Excellent

Katsuhisa, Nagoya city Heiwa

Séjour de 4 nuits en décembre 2023

8/10 Bien

Carrie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023

10/10 Excellent

marcus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Siem Reap Value Hotel
Alles OK.Nice Staff and owner.Clean beds and good amenities.Quite big rooms and a small pool to relax.
Big quite rooms with AirCon
Cute pool and chill and relax and drink cocktails
Good restaurant with same name nextdoor
Séjour de 2 nuits en octobre 2023

8/10 Bien

marc

Voyage en couple
Les points forts : Personnel et service et équipements
Friendly helpful staff,the room was a large size and in average condition.The room was not cleaned the two full days staying there.About a 30 minute walk to the tourist area of pub street.Good for the price paid.
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Debbie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Customer service at the front desk was top notch. Thank you for all your help. Pool was beautiful, clean and refreshing.
Séjour de 3 nuits en mars 2020
Réponse de Net le 2 avr. 2020
Dear Debbie, We thank you so much for taking valued time to post an excellent feedback. Our entire teams are delighted to see that overall experience meet your desire. We hope to get another chance to welcoming you back again. Best Regards, Net

2/10 Horrible

Valli L. B.

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
A great disappointment
The hotel was in poor location away from the town. It was very poorly lit. The initial unit’s bathroom was in a terrible state. The bathroom had patched up concrete walls and floor and no partition or curtain from the shower to the bathroom floor. There was no hot water and when I took a shower, water ran over to the bathroom and the bedroom floor. The towels were threadbare. The young gentleman who served breakfast could not understand English and had to get the manager every time I asked for coffee or tea. The coffee was too strong and the tea was lukewarm. They ran out of croissants one day. They promised to have breakfast boxed for Angkor wat sunrise tour but I did not see a sign of another human being except the night watchman. So much for boxed breakfast. The breakfast was supposed to start at 6 am but was never ready before 6.45 am. They had no sugar for in room coffee and tea making. To be fair they did change my room but the hotel overlooked a rubbish dump. The front desks people were helpful, the beds comfortable and the air conditioning was good. They were the saving graces for the hotel. The surroundings and the transportation were not good.
Séjour de 6 nuits en février 2020
Réponse de Net le 2 avr. 2020
Dear Valli L.B Thank you so much for your feedback. We are really sad to learn that you are not satisfied with our services during your recent stay. We will turn your comment into action and will improve our hotel facility and service. Best Regards, Net

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is cute boutique hotel. The staff is great and friendly. They are super accommodating. I had a sunrise tour and they went out of their way to pack a breakfast box for me. They gave me recommendations and made sure i was comfortable. The pool is lovely. Its small but it was perfect. The sheets and towels are a bit old, but i didnt mind it. The bathroom and shower is very old, but it was still decent. Its in a very quiet area. Its not far from city center. But i dont recommend walking. Its far to walk. You can easily grab a tuk tuk, use GRAB, or have the front desk grab you one. Overall, i would stay here again.
Séjour de 3 nuits en février 2020
Réponse de NET le 3 mars 2020
Dear Sir/Madam, We thank you so much for your gracious review. Our teams are delighted to know that overall experience of your recent stay has met your expectation. We are appreciated and look forward to welcoming you again. Best Regards, NET

10/10 Excellent

Evonne, Malaysia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are nice and friendly. With such an affordable price but the staying is great and comfortable. Really enjoy our stay.
Séjour de 1 nuit en février 2020
Réponse de NET le 28 févr. 2020
Dear Evonne Thank you so much for your great comment. Our entire teams are delighted to see that overall experience is satisfied your expectation. Best Regards, NET

10/10 Excellent

Uzzal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I recommend this Hotel
The room is big and clean. Though Hotel is 1.5Km far away from the City center but the rent is reasonable. Staffs are good and helpful. Hope Booking this hotel is a good idea.
Séjour de 4 nuits en février 2020
Réponse de NET le 26 févr. 2020
Dear Uzzal, We are appreciated your feedback. Our entire teams are delighted to learn that overall experience of your recent stay satisfied your expectation. Best Regards, NET

10/10 Excellent

Andy, Phnom Penh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very attentive, helpful staff. Clean rooms and located in a quiet area.
Séjour de 3 nuits en février 2020
Réponse de NET le 17 févr. 2020
Dear Andy, We are appreciated your gracious comment. Your feedback help us to strive even hard to provide best service to our guest. Our entire team are delighted to learn that overall your experience meet your expectation. We hope to welcoming you again. Best Regards, NET

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Net hotel. Gasten wel luidruchtig. Personeel vroendelijk.
Séjour de 4 nuits en janvier 2020
Réponse de NET le 17 févr. 2020
Dear Sir/Madam Thank you so much for your gracious comment. Our teams are delighted to learn that overall experience of your recent stay satisfied your expectation. We hope to welcoming you again. Best Regards, NET

8/10 Bien

Jiwon Kim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
좋아요.
직원들 모두 친절하고, 위치도 좋아요. 방 사이즈나 시설도 좋습니다. 침구 깨끗합니다. 단지 제가 묵었던 시기에 옆방에서 늦은 밤까지 아이가 시끄러웠는데 다 들리더군요. 청소 후 환기가 필요합니다. 청소 한 냄새나 났습니다. 그 외에는 가격대비 훌륭해요.
Séjour de 6 nuits en janvier 2020
Réponse de NET le 17 févr. 2020
Dear Jiwon Kim, Thank you so much for your feedback. Your comment help us to improve our facility and service.

10/10 Excellent

Jiiiiji

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
英語が苦手な私でも、嫌味なく笑顔でしっかり対応してくれました。トゥクトゥクの手配や荷物を預けたりと、信頼出来ます。 ベットメイクも適当さが全くなく完璧でした。 ホテルの立地は、空港とアンコール遺跡と繁華街とのだいたい中心なので、観光しに行くには好立地でした。 ホテルのレストランを利用しなかった事が唯一の心残りです。次回また宿泊したらホテルのレストランを利用しようと思います。
Séjour de 3 nuits en janvier 2020
Réponse de NET le 16 févr. 2020
Dear Jiiiji We thank you so much for your great feedback. Our entire teams are delighted to learn that you satisfied your recent stay here. We hope to welcoming you again. Best Regards, NET

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I don’t like the bathroom because when you take shower, it’s flooding and the air conditioning is not cold
Séjour de 2 nuits en janvier 2020
Réponse de NET le 20 janv. 2020
Dear Valued Guest, We thank for your comment. Your feedback is important for us to improve our service. We are sad that we don't have even a chance to know your room problem with air-conditioning. We are happy to change your room if you are able to let us know during your stay. Still, we are appreciated your feedback and let us improve our service. We hope if there is another chance to welcoming you, we will try our best to satisfy your need.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2020
Réponse de Net le 20 janv. 2020
Appreciated your feedback!

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Front desk Nat was extremely kind and helpful. Staff was also kind and accommodating. Great compassion and care!
Séjour de 7 nuits en janvier 2020
Réponse de Net le 22 janv. 2020
Dear Valued Partner, We are delighted to receive a positive feedback during your recent stay, particularly referring one staff member name "Nat". We will definitely share your gracious comment to our team. Hopefully, our hotel is one of your top choice for your return trip. Best Regards, NET

8/10 Bien

Peter

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Very nice staffs and services
Séjour de 4 nuits en décembre 2019
Réponse de Net le 20 janv. 2020
Dear Peter, We are delighted your positive feedback on Hotel.com. Our team is glad to see that overall experience of your recent stay satisfied. We hope that we have another chance to welcoming you again in the future.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
friendly staff, great location and awesome room. they offered airport transfer, lower price for transportation and food at their local restaurant. we would come back anytime!
Séjour de 3 nuits en décembre 2019
Réponse de NET le 29 janv. 2020
We appreciated your gracious comment. Our entire team are delighted to learn that overall experience of your recent stay has met what you have expected. We hope to have another opportunity to welcoming you once again.

8/10 Bien

Elena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
1. Отель расположен не в центре, но пешком вдоль реки 20-30 минут пешком или за 2-3 доллара на тук-туке. Но в этом есть плюсы. Тишина. Если идти в сторону центра, то есть два рынка через один и два квартала, где можно купить фрукты по ценам ниже, чем в центре. В Олюторский кварталах есть массажный салон - чистый, массаж делают хорошо и, опять же, в два -три раза дешевле, чем в центре или на центральных улицах. 2. Отель всего на 12 номеров, небольшой зелёный дворик с хорошим и чистым бассейном. Персонал отличный. Принимают карты. Можно у них же взять тук-тук для посещения Храмов Ангкор: малый круг -15 долларов, большой-18. 3. Ресторан сильно распиарен в отзывах, народу нет никогда. Дорого и не вкусно. 4. Номера приличные, кровати удобные, душевая требует обновления, но все чисто. Интернет хороший. В целом за свои деньги (у нас в конце декабря стоимость была 33 доллара без завтрака) отель отличный
Séjour de 3 nuits en décembre 2019
Réponse de Net le 29 janv. 2020
Thank you so much for comment. Your feedback help us to improve our hotel quality. We are delighted to hear that overall experience of your recent stay met your satisfied.

10/10 Excellent

Mårten

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay at River Bay Villa
We had a really good stay at River Bay Villa. Very friendly, helpful, english-speaking staff. Great food at the Lava restaurant. 20% off for hotel guests. Nice and calm area. Ask for Mr. Nat for airport transfer and other tuk-tuk services.
Séjour de 5 nuits en décembre 2019
Réponse de Net le 28 déc. 2019
Dear Mårten , We thank you so much for your valued time posting us excellent review. Our team are happy to learn that overall experience of your recent stay satisfied your expectation. We hope to welcoming you again. Best Regards, Net

8/10 Bien

PETER

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019
Réponse de NET le 1 févr. 2020
Dear PETER, Thank you so much for your comment. We are delighted to see that you enjoy your accommodation. We hope to welcome again.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff here are so friendly and other facility are so good !!!
Séjour de 2 nuits en décembre 2019
Réponse de Net le 26 déc. 2019
Thank you so much for your feedback.

10/10 Excellent

Risa, San Francisco

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the people were really helpful and it is a lovely boutique hotel
Séjour de 3 nuits en novembre 2019
Réponse de Net le 6 déc. 2019
Dear Risa, We thank for your recent stay at our hotel. We are appreciated your gracious comment. Our teams are delighted to see that your accommodation has been satisfied. Looking for word to hearing from you soon. Best Regards, Net

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We only stayed at this property for a few hours but we thought it was wonderful. We had a suite and it was the perfect amount of space for three guest. They also allowed us to keep our bags in the lobby while we were at Angkor Wat. Overall, I'd be happy to stay there again.
Séjour de 1 nuit en novembre 2019
Réponse de Net le 6 déc. 2019
Dear Valued Guest, We are pleased to see that overall experience of your recent stay satisfy your need. Thank you for such a good praise on Expedia. Hopefully, our hotel is one of your choice for your return.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
プノンペンからの週末一人旅
▲テレビの操作方法が難しくてうまくつけられず、一人で滞在するのに周辺も静かなので、夜は少し怖かった。 ▲窓はあったが、通路側だったので朝昼もカーテンを開けづらかった。 ◎チェックインの時のスタッフの対応はとても丁寧で、英語もゆっくりで聞きやすかった。 ▲朝食の応対スタッフが少なく、ほかの家族客などがいると出てくるまでに時間がかかり、ツアーの待ち合わせまでに食べる時間が無くなってしまった。 ▲ホテルズドットコムのサイトでは朝食ぬき表示なので注意が必要。朝食付きのプランで出してほしい。朝食抜きだとその場で支払うか部屋に付けるかになる。私は部屋代を予約時に支払い済みだったので、その場での支払いにした。 ×オールドマーケットなど市街地から少し遠いため、ツアーなどに食事を付けていなければレストランを探すのが大変。歩いて行ける場所は限られている。
Séjour de 2 nuits en novembre 2019
Réponse de Net le 3 déc. 2019
Thank you so much for your recent stay here. Your feedback is really important for us to improve more. However; TV company change to be a remote user system that makes us even harder to control. This happens every hotel in Siem Reap. Our hotel signature focuses on peace and quiet to make sure you receive well-accommodation. Ther are many restaurants nearby such as Mahob Restaurant, Mie Coffee, Peace Coffee, Marum Restaurant other local retailers around by especially local market. Still, we appreciate your commend helping us to avoid mistakes and make sure that all future guests receive such a standard service. Net

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly and helpful staff. Love,y restaurant and a nice pool
Séjour de 2 nuits en novembre 2019
Réponse de Net le 25 nov. 2019
Dear Valued Guest, Thank you so much for your feedback. We hope to welcome you again. River Bay Villa Team

10/10 Excellent

MartyG, Orange, CA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a little bit off putting as we drove up, but once you step inside it's beautiful, quiet, clean, nothing like the street. We were received with smiles every time we saw the staff. The restaurant was nothing special, but food was acceptable.
Séjour de 6 nuits en novembre 2019
Réponse de Net le 17 nov. 2019
Dear Marty Thank you so much for your recent stay at River Bay Villa. We are so delighted to see that overall experience during stay satisfied your needs. However; we thank for your gracious comment on Expedia. Hopefully, we are still one of your top choices if you return your trip to Siem Reap, Cambodia. Looking forward to welcoming you again. River Bay Villa team

10/10 Excellent

Josee G

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A little Oasis
Séjour de 4 nuits en octobre 2019
Réponse de NET le 27 oct. 2019
Dear Josee G Thank you so much for your excellent feedback on Hotel.com. We are delighted that overall experience has met your expectation. We hope to welcome you again. Best Regards, NET

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Free pick up on arrival to Siem Reap. Staff recommended show and means to travel to it and staff was right, show was so fun. Travelled with ease to amazing Angkor Wat by experienced tuk-tuk driver from hotel. Love the swimming pool. Breakfast was good. Supper too. Would recommend this hotel.
Séjour de 2 nuits en octobre 2019
Réponse de Net le 27 oct. 2019
Dear Valued Guest, Thank you so much for your excellent feedback on Expedia.com We are delighted that overall experience has met your expectation. We hope to welcome you again. Best Regards, NET

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was absolutely OUTSTANDING!!! The hotel is lovely, as was the room and pool. The restaurant food was lovely. Particularly the beef lok lak. But what really made this place was the staff. Nat went above and beyond for our arrival. It was our honeymoon and she decorated the room with beautiful traditional lotus’ and lotus petals. As well as making by hand the most beautiful bouquet. We were made to feel so so welcome. And all the staff were just so attentive. The value for money was so incredible. Would come back at the drop of a hat! HIGHLY RECCOMEND!!!
Séjour de 5 nuits en août 2019
Réponse de NET le 8 sept. 2019
Thank you so much for your gorgeous feedback. We are delighted to see that overall experience during your honeymoon time has met your expectation. We hope that we are still one of your choice for return trip to Siem Reap, Cambodia.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2019
Réponse de Net le 4 sept. 2019
Thank you so much for your excellent feedback.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful hotel wonderful staff
Beautiful place close to everything super nice people. I have no complaints. I would defiantly come back here
Séjour de 3 nuits en août 2019
Réponse de NET le 4 sept. 2019
We are appreciated your feedback. We are delighted to see that overall experience has met your expectation. We hope to welcome you again for your return stay.

10/10 Excellent

Sara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good , nice hotel
Very good hotel. Nice, big rooms. Clean and amazing service! Staff are so helpful and kind. Nice pool with extra towels. Place are beautiful. It’s cost only 1.5-2 dollars take a crab Tuk Tuk to center. Peaceful where you can sleep without noises! Security during nights. Good breakfast, only juice was bad taste. Really can recommend this hotel! We stayed 5 nights!
Séjour de 1 nuit en août 2019
Réponse de Net le 4 sept. 2019
Thank you so much for your feedback. We are delighted to see that overall experience has met your expectation. We hope to welcome you again if you decide to return your trip to Siem Reap, Cambodia.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en août 2019
Réponse de Net le 19 août 2019
Thank you so much for your feedback!

10/10 Excellent

Yan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
性价比高;
干净整洁,服务态度很好;性价比高;
Séjour de 1 nuit en août 2019
Réponse de Net le 14 août 2019
Thank you so much for your excellent feedback.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay there
An excellent place to stay along the river. The staff were very friendly and helpful and the rooms and pool looked good.
Séjour de 2 nuits en juillet 2019
Réponse de Net le 31 juil. 2019
Dear John, Thank you for your glowing review, very much appreciated. Wonderful to learn that overall you enjoyed your stay with us. We are pleased that we were able to reach your satisfaction with all aspects of our services as well as that you were well-taken care of by our associates. Thank you for your kind comments and perhaps we will have the opportunity to welcome you again in the future. Best Regards, CHAN Sreynet Front Office Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2019
Réponse de Net le 26 juil. 2019
Thank you so much for your feedback.

6/10 Satisfaisant

Ratlief

Security areas for tourism
Good to stay
Séjour de 3 nuits en juin 2019
Réponse de Net le 19 juil. 2019
Thank you so much for your feedback.

4/10 Médiocre

Ratlief

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good and secure areas
It ok to stay!
Séjour de 2 nuits en juillet 2019
Réponse de Net le 19 juil. 2019
Thank you so much for your feedback.

4/10 Médiocre

Ty

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It is ok to stay
It is ok but air conditioning no cool enough!
Séjour de 2 nuits en juin 2019
Réponse de Net le 24 juin 2019
Dear Ty Thank you so much for your email. We are much appreciated your feedback. We will take note of air conditioner. Best Regards, NET

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
Very friendly and helpful crew. Good Wifi all over the place. The hotel was a bit dated, satellite TV was not always working.
Séjour de 3 nuits en juin 2019
Réponse de Net le 18 juin 2019
Dear Sir/Madam Thank you so much for your recent stay with us. We do apologize for the inconvenience cause during your stay of an error of TV because government has remove the wire on the pole to get into the land instead, so your stay will be effected. Again, we hope to welcoming you again soon. Best Regards, NET