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Avis sur Grand Sokhalay Hotel

4.5 out of 5
Grand Sokhalay Hotel
National Road No. 6, Opposite of Cambodian Cultural Village, Siem Reap

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 5 avis sur 7." "
Note des voyageurs de 8 (Bien), d’après 0 avis sur 7." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 7." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 7." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 7." "

8,8/10

Propreté

8,2/10

Personnel et service

8,0/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

gyewon

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
감사
Séjour de 1 nuit en janvier 2020
Réponse de Sievfong le 31 janv. 2020
Dear M/M. Gyewon, Thank you very much for your wonderful compliments which I would definitely share with my team. We are glad that you appreciate the charming details of this historic resort and I hope that you had a great and luxurious stay with us. We look forward to welcoming you back on your return. Yours Sincerely, Sievfong LOK (Mr.) Asst. E-commerce Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel molto confortevole
Staff molto disponibile. Ottimo rappporti qualità prezzo.
Séjour de 3 nuits en août 2018
Réponse de Sievfong le 29 août 2018
Dear Guests, Greeting from Sokhalay Angkor Group, Siem Reap - Cambodia! Thanks you so much for your interesting our property and using our service. we are really appreciate for your comment and satisfied with our service. Thanks you so much. Best Regards, Sievfong LOK (Mr.) Ass. Ecommerce Manager

4/10 Médiocre

Kim

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Complain
The service is poor, careless customer. I would like to complain of that hotel even we just take 1 photo shoot wearing wedding dress and they ask us to pay 200$ because of the hotel policy.
Séjour de 2 nuits en mai 2018

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté
Although the service was very good but the room and the overall hotel is kind of old. The bathroom has a lot of mold and stings. The air-condition has an old smell when every time to turn on. I don't think I can go back to this hotel. The rooms don't have sound prove and very noisy everywhere. Also has a lot of big group tour staying such as from China & S. Korea.
Séjour de 3 nuits en décembre 2017
Réponse de Broseth le 3 janv. 2018
Thank you so much for your feedback, our management teams have taken extra step of reviewing each guest comment toward our facilities and services to see what we can improve to avoid similar experience that our future guest may encounter.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This is a large hotel which worked well for our large group. If we were traveling in a smaller group we would probably prefer a smaller hktel.
Séjour de 1 nuit en novembre 2017
Réponse de Broseth le 3 janv. 2018
Thank you for taking the time to review us with your compliment here, our hotel also provide best service for small group, if you have small group next time we strongly recommend our property Sokhalay Angkor Resort & Spa. We do hope you will return back someday and we can’t wait to serve you again in the future.

10/10 Excellent

Ramon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente hotel y su personal trato impecable
Excelente experiencia, el area de la alberca y la habitacion increible. Todos fueron muy amables

10/10 Excellent

Karen, SAN FRANCISCO, United States of America

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gorgeous and relaxing resort
It had been nearly 10 years since I visited Siem Reap so I was pleasantly surprised to see this well run resort hotel. Grand Sokhalay is huge but it' well staffed and kept in great condition. Our room was in tip top shape, the outdoor pools were beautiful and clean, and the crew were prompt and polite with our requests. I'll definitely return to this resort when I visit Siem Reap again.