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Avis sur The Lion Hotel Shrewsbury

3 out of 5
The Lion Hotel Shrewsbury
Wyle Cop, Shrewsbury, England

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 231 avis sur 790." "
Note des voyageurs de 8 (Bien), d’après 334 avis sur 790." "
Note des voyageurs de 6 (Satisfaisant), d’après 152 avis sur 790." "
Note des voyageurs de 4 (Médiocre), d’après 52 avis sur 790." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 790." "

8,2/10

Propreté

8,2/10

Personnel et service

7,0/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

4/10 Médiocre

John

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Disappointing 2 night stsy
This hotel is very much due a complete overhaul to bring it into the 21st century. It is generally dark without double glazing in the bedrooms which do not have good views. Have not eaten there so cannot comment on quality of the catering.
Séjour de 2 nuits en juin 2018
Réponse de Richard Jones General Manager le 4 juil. 2018
Dear John, Thank you for taking the time to write a review regarding your recent stay with us, i can confirm we are refurbishing the rooms currently, as you can appreciate we have over 60 rooms which will take a while to complete, hopefully the next time you stay with us, there will be a difference. Kind Regards

4/10 Médiocre

Reynolds, France

Les points forts : Propreté
Les points faibles : Confort de la chambre
OK but very nousy
We spent one night here, but the room was at the back of the hotel overlooking three big air conditioning units which make a lot of noise. They are switched off very late in the evening, and start again very early in the morning. Our night was close to being sleepless.

2/10 Horrible

Linda

Séjour de 3 nuits en septembre 2022

10/10 Excellent

mark

Séjour de 1 nuit en octobre 2022

10/10 Excellent

Gwen

Séjour de 1 nuit en octobre 2022

8/10 Bien

Sally

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en octobre 2022

8/10 Bien

Richard

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2022

8/10 Bien

Gwen

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2022

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Faded Grandeur and Staffing Issues
Location wise the hotel is ideally situated in the centre of town and has its own car park. The car park is tight to navigate, however any vaguely competent driver will be able to cope with it. The hotel certainly is in need of some sprucing up, the decor and furniture (with the exception of the bed) look like they've been there since the 80s or 90s. There were shoddy repair jobs on the bath/shower with excessive sealant bunged on, and the laminate on the bathroom mirror frame had mostly peeled off revealing the fibreboard beneath. The bed seemed fairly new and was comfy enough though. My main issue was with the levels of staffing. When I arrived, there was no-one on reception. I eventually found a young lady working the bar who was covering reception for someone else who was on break. Unfortunately, as the bar was so busy, I ended up having to wait around 20 minutes until her colleague came back from his break. My overall feeling was that the stay was not worth what I paid for it
Séjour de 3 nuits en septembre 2022

8/10 Bien

PEGGY

Séjour de 1 nuit en septembre 2022

2/10 Horrible

ALYSON

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2022

4/10 Médiocre

Marie

Dated
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Colin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lion Hotel Shrewsbury Excellent
Stayed for 2 nights with my brother both of us had comfy bed, they room was a good size and very clean the amenities were good, shower was nice and hot and easy to use, we had breakfast each morning and in the main it was decent although I didn’t like the sausage just not to my taste but that’s down to me overall the cooked breakfast was nice, and there was a good choice of other breakfast products on offer, cereals fruits breads etc Overall a good stay and would definitely go back again Sam on reception was very helpful and pleasant to talk to
Séjour de 1 nuit en septembre 2022

8/10 Bien

Jeff

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
We loved our stay. Hotel is in an excellent location. Staff are lovely. Nice clean comfortable bed and decent size room. Breakfast was nice. We’ll book again
Séjour de 2 nuits en septembre 2022

10/10 Excellent

Elaine

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2022

8/10 Bien

Christine, wirral

Voyage en couple
Les points forts : Propreté et personnel et service
fab building loads of history Needs a lot of updating Excellent town position Car parking available but at small charge 3 floors but note there isn't a working lift it needs money spent to up date it And from what the staff say the owner doesn't want to fork out any money , same with the thread bare carpets Held to gether with masking tape ! Staff are excellent couldnt fault them at all. We had breakfast Charge of £10 which was reasonable. If your room is facing the main road front of the building be prepared for noise all night long cars & people Rooms are comfy
Séjour de 2 nuits en septembre 2022

6/10 Satisfaisant

dan

Les points faibles : Personnel et service
would not stay again
rude staff on night porter duty Tired and shabby hotel, but clean disappointing room facilities
Séjour de 1 nuit en août 2022

10/10 Excellent

Adrian

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022

8/10 Bien

Olga

Séjour de 1 nuit en août 2022

8/10 Bien

Cheryl

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Rooms were spacious, comfy and clean. Furniture was old with signs of wear but comfy and adequate - wouldnt expect new or modern in such an old & quaint hotel. The ensuite bathroom was ok - fit for purpose but really in need of updating. We didnt have breakfast as we'd made arrangements to meet friends but when we walked past the restaurant it looked lovely. Parking was difficult - very few spaces. Had to park in overflow car park where some are reserved for local residents but the signage does not make this clear. I unwittingly parked in a residents space and had a curt note left on my car - dont blame them but really was not intentional. Would definately stay here again.
Séjour de 1 nuit en août 2022

8/10 Bien

Bernard

Séjour de 2 nuits en août 2022

6/10 Satisfaisant

Linda

Les points forts : Propreté
Les points faibles : Personnel et service
One night stay.
Hotel very tired looking as so many hotels are these days. Charged for 2 days parking even though we only stayed one night. I did phone to check that we could park the car early but was not told that I would be charged extra. Reception staff didn't seem to know what they were doing. Think they had a trainee. Car park very congested, very thankful we only have a small car. Wouldn't like to have attempted to park a family car there.
Séjour de 1 nuit en août 2022

8/10 Bien

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2022

6/10 Satisfaisant

Duncan

Les points forts : Personnel et service et confort de la chambre
Couldn’t find our booking when we arrived ! Thankfully hotel wasn’t full otherwise don’t know what would of happened
Séjour de 1 nuit en juillet 2022

8/10 Bien

Ann

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Staff were really good. Very nice breakfast. The hotel is old so obviously the floors are creaky but they are very uneven in the bedrooms. Room could do with a facelift. Very dated. Nothing new flooring and wallpaper wouldn’t fix
Séjour de 1 nuit en juillet 2022

10/10 Excellent

John

Séjour de 1 nuit en juillet 2022

4/10 Médiocre

Matthew

Séjour de 1 nuit en juillet 2022

10/10 Excellent

Alan

Voyage en couple
Les points forts : Propreté et personnel et service
Good position and good parking. Could do with a lift for us oldies.
Séjour de 1 nuit en juillet 2022

4/10 Médiocre

George

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Cant recommend it I'm afraid
Hotel was very tatty and no A/C. I phoned ahead and was assured that they had fans. When we arrived no fans were available (hottest night on record!). The "car park" was OK for a 16th century coach and a couple of horses but was very tight for a modern car, we ended up parking on the street. It wasnt dear so I suppose you get what you pay for. The staff, however were very friendly. We didnt stay for breakfast. To hot!
Séjour de 1 nuit en juillet 2022

8/10 Bien

N

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2022

10/10 Excellent

Craig

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Old character building but lovely and comfy. Staff were amazing - will definitely be back.
Séjour de 1 nuit en juillet 2022

8/10 Bien

Alan

Séjour de 1 nuit en juillet 2022

8/10 Bien

Ashley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel was fine but not great. Definitely felt old, though fits with the area. Service was good but the food in the restaurant was not great. WiFi was terrible.
Séjour de 1 nuit en mai 2022

6/10 Satisfaisant

John

Our first allocated bedroom had a non-flushing bathroom
Séjour de 7 nuits en juillet 2022

6/10 Satisfaisant

Martin

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The property and facilifies are very old and charming but are in dire need of a makeover to bring them all up to 21st century standards. It cannot confuse quaint and 'olde England' with tatty and run down
Séjour de 2 nuits en juillet 2022

10/10 Excellent

Nigel

Séjour de 4 nuits en juillet 2022

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Comfortable for an overnight a bit dated but you would expect that in a hotel of its age
Séjour de 1 nuit en juillet 2022

8/10 Bien

Carolyn, Tempe

Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2022

10/10 Excellent

Ian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022

10/10 Excellent

John

Séjour de 1 nuit en juin 2022

8/10 Bien

Chris

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juin 2022

10/10 Excellent

Heather

Séjour de 1 nuit en juin 2022

8/10 Bien

Wolfgang, Bremen

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Tolles altes Gebäude mit imposantem Kaminspeisesaal, aufmerksamer Service und gutes warmes Frühstück ( plus kaltes Büffet ). Immer wieder gern !
Séjour de 1 nuit en juin 2022

10/10 Excellent

Luke

Voyage en couple
No complaints, nice room
Séjour de 1 nuit en juin 2022

6/10 Satisfaisant

Richard

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel is in great location...period character hotel...however extremely tired and in need of attention. Fabric and furnishings frayed and dirty...flooring ..torn..taped ..worn and dirty. Staff were very pleasant.
Séjour de 2 nuits en juin 2022
Réponse de Reception le 21 juin 2022
Dear Richard Thank you for your review following your stay with us. It's good to hear what our guest think about our team and the facilities we offer which are fed back and used for training and improvements purposes. All feedback is very important to us and I thank you once again for your comments. Kind Regards

8/10 Bien

Julia

Les points forts : Propreté
Séjour de 2 nuits en juin 2022

8/10 Bien

S

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very friendly reception. Bit disappointed at breakfast as no tables ready and had to wait several minutes holding our juice and coffee before we were seated.
Séjour de 1 nuit en juin 2022

4/10 Médiocre

Matthew

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Poorly maintained, old and dated hotel. Breakfast is worth £10. There is a lot better hotels in the area and better price
Séjour de 2 nuits en juin 2022

6/10 Satisfaisant

Kevin

Séjour de 1 nuit en juin 2022