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Avis sur Super 8 by Wyndham Shreveport

2 out of 5
Super 8 by Wyndham Shreveport
4911 Monkhouse Dr, Shreveport, LA

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 79 avis sur 406." "
Note des voyageurs de 8 (Bien), d’après 84 avis sur 406." "
Note des voyageurs de 6 (Satisfaisant), d’après 69 avis sur 406." "
Note des voyageurs de 4 (Médiocre), d’après 74 avis sur 406." "
Note des voyageurs de 2 (Horrible), d’après 100 avis sur 406." "

6,0/10

Propreté

6,8/10

Personnel et service

5,2/10

Équipements

5,6/10

Infrastructures et conditions de l’hébergement

5,4/10

Écoresponsabilité

Avis

4/10 Médiocre

Sarah

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was hot!!in the room the pool was green
Séjour de 1 nuit en avril 2024
Réponse de M le 19 avr. 2024
Dear Sarah,We are deeply sorry to hear about your disappointing experience with us. The issues you mentioned regarding cleanliness and maintenance are unacceptable and do not reflect the standards we strive to uphold. We assure you that we are taking gradual steps to upgrade our property and enhance our hotel rooms to improve our quality of services. Your feedback will be shared with our team to make the necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely,Management Team

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
People here were very nice
Séjour de 1 nuit en avril 2024
Réponse de M le 19 avr. 2024
Dear Mary,Thank you for allowing us to recognize our staff for their exemplary work in providing a clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We hope to enhance this experience further in the future and we are looking forward to your next visit. See you soon! Best regards,Management Team

4/10 Médiocre

Pamela

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de M le 19 avr. 2024
Dear Pamela,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

6/10 Satisfaisant

Anett

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de M le 19 avr. 2024
Dear Anett,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

8/10 Bien

Essie

Voyage en famille
It was ok just internet didn’t work properly
Séjour de 1 nuit en avril 2024
Réponse de M le 12 avr. 2024
Dear Essie,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

8/10 Bien

Kadijah

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Didn't have no problems in my room
Séjour de 2 nuits en mars 2024
Réponse de M le 29 mars 2024
Dear Kadijah,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 Excellent

Rodney

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We arrived late and they helped us get in and get settled
Séjour de 1 nuit en mars 2024
Réponse de M le 22 mars 2024
Dear Rodney,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Ethan

Séjour de 2 nuits en mars 2024
Réponse de M le 29 mars 2024
Dear Ethan,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

4/10 Médiocre

Elizabeth

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The wasn't hot water just warm. The bath tub was very slow to drain.
Séjour de 1 nuit en janvier 2024
Réponse de M le 2 févr. 2024
Dear Elizabeth,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

8/10 Bien

Whitley

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
There was an additional $150 deposits upon check in that wasn’t known before hand and the clerk acted as if he’d rather be anywhere but there. The room looked nice though and clean besides the microwave having burns inside of it. The shower had very low pressure and no hot water the room also didn’t provide any little soaps
Séjour de 1 nuit en janvier 2024
Réponse de M le 2 févr. 2024
Dear Whitley,Thank you for sharing your feedback. We apologize for any inconvenience caused by the unexpected deposit. We're addressing the clerk's attitude and appreciate your acknowledgment of the room's cleanliness. Our team is working to improve the microwave issue, and we're investigating the water pressure and hot water concerns. Your comments are valuable, and we hope to provide a better experience in the future.Best Regards,Management Team

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disappointed and Disgusted
The room was disgusting the bed cover had black ash stains and food debris all over it hole in the bathroom door hole ls in the bed sheets someones sock on the floor when entering there were roaches someones kids food in the fridge coffee pot had no pot to it booking stated service animals were exempt from fees upon check in they told me it didnt matter service animal or not i had to pay pet fees to check in or i wouldnt get a room or a refund they have a sign upfront stating if you dont like your stay you can leave with no refund we were forced to stay 3 nights instead of leaving upon check in due to a no refund option
Séjour de 3 nuits en janvier 2024
Réponse de M le 18 janv. 2024
Dear Guest,Thank you for taking the time to share your review with us. We are beyond disheartened to know that your recent stay with us was not up to the mark and we failed to exceed your expectations. Please accept our sincere apologies. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. Having said that, we would hate to lose a valued guest like you. If given another chance, we will go above and beyond to make sure your future stays are completely up to the mark.Sincerely,Management Team

6/10 Satisfaisant

mark

Voyage en couple
Owners r hard working trying to develop property
Séjour de 2 nuits en décembre 2023
Réponse de M le 12 janv. 2024
Dear Mark,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

2/10 Horrible

Christy

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I do believe I need a refund. Because the lady at the front was the only person. That Was really nice, and that's all I can say about that because. I was so scared and didn't feel safe in So I was wondering if I could get a refund and say somewhere safer. Thank you
Séjour de 1 nuit en décembre 2023
Réponse de M le 12 janv. 2024
Dear Christy,Thank you for taking the time to share your review with us. We are beyond disheartened to know that your recent stay with us was not up to the mark, and we failed to exceed your expectations. Please accept our sincere apologies. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. Having said that, we would hate to lose a valued guest like you. If given another chance, we will go above and beyond to make sure your future stays are completely up to the mark.Sincerely,Management Team

4/10 Médiocre

Edward

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Cold water, roaches
Séjour de 2 nuits en décembre 2023
Réponse de M le 12 janv. 2024
Dear Edward,Thank you for taking the time to share your review with us. We are beyond disheartened to know that your recent stay with us was not up to the mark, and we failed to exceed your expectations. Please accept our sincere apologies. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. Having said that, we would hate to lose a valued guest like you. If given another chance, we will go above and beyond to make sure your future stays are completely up to the mark.Sincerely,Management Team

4/10 Médiocre

Richard

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Door didnt close tightly, let cold air in, had bugs in room, little red bugs on sink and bath tub
Séjour de 1 nuit en décembre 2023
Réponse de M le 12 janv. 2024
Dear Richard,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

4/10 Médiocre

Rebecca, Ozark

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The staff was nice. However, the rooms are in bad shape, no blanket, bedspreadxas thin as sheet, heater didnt work properly, tv didnt work properly. Continental breaffastwcocoffe,vokley
Séjour de 1 nuit en décembre 2023
Réponse de M le 12 janv. 2024
Dear Rebecca,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

8/10 Bien

Dameion

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Rooms need better outlets to charge up their phones
Séjour de 2 nuits en novembre 2023
Réponse de M le 8 déc. 2023
Dear Dameion,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

6/10 Satisfaisant

steven

Voyage en famille
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Available breakfast only included coffee, fruit loops and juice. Smokefree room had bathroom where smoke smell seemed to come in the vent.
Séjour de 1 nuit en novembre 2023
Réponse de M le 18 nov. 2023
Dear Steven,Thank you for bringing your concerns to our attention. We sincerely apologize for the limited breakfast options and the unpleasant odor in your smoke-free room. We value your feedback and will take immediate action to address these issues. We strive to provide our guests with a comfortable and enjoyable experience, and we regret that we fell short of your expectations.Sincerely,Management Team

2/10 Horrible

Anthony

Séjour de 1 nuit en octobre 2023
Réponse de M le 18 nov. 2023
Dear Anthony,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

6/10 Satisfaisant

Andrea Marisa

Les points forts : Personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de M le 27 oct. 2023
Dear Andrea Marisa,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

10/10 Excellent

Jasmine

Les points forts : Propreté
Séjour de 1 nuit en octobre 2023
Réponse de M le 13 oct. 2023
Dear Jasmine,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Maria

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de M le 13 oct. 2023
Dear Maria,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Maria

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de M le 13 oct. 2023
Dear Maria,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Keiwana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were friendly. The room was clean. There were no hoodies hanging around, and I didn’t hear any gunshots or anything. It was perfect!
Séjour de 1 nuit en juillet 2023
Réponse de M le 14 oct. 2023
Dear Keiwana,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 Bien

Kammeshia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I didn't like that when I ran out of toilet paper I wasn't able to get any from the front desk bc the manager wasn't in to provide it to me as a guest. I thought that was really strange.
Séjour de 1 nuit en septembre 2023
Réponse de M le 30 sept. 2023
Dear Kammeshia,We apologize for the inconvenience caused by our lack of toilet paper at the front desk. We understand that this is a necessity, and we should have had a system in place to provide it to guests even when the manager is not available. We have taken steps to address this issue, and we will now have toilet paper available at the front desk at all times. Thank you for your feedback. We appreciate your help in making our hotel a better place for all of our guests.Best Regards,Management Team

6/10 Satisfaisant

Damien

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de M le 29 sept. 2023
Dear Damien,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

10/10 Excellent

Vanessa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de M le 22 sept. 2023
Dear Vanessa,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de M le 14 sept. 2023
Dear Amanda,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 Horrible

Amanda

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Not safe
Séjour de 1 nuit en août 2023
Réponse de M le 14 sept. 2023
Dear Amanda,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 Excellent

Carl

Les points forts : Personnel et service
Les points faibles : Équipements
It is what i paid for! So my expectations were met and the Associate who help me, exceeded my expectations. She was courteous, friendly and forthcoming. She made my stay more pleasant then it would have been.
Séjour de 1 nuit en août 2023
Réponse de M le 14 sept. 2023
Dear Carl,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 Excellent

Terry

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
staff were very friendly, room smelled and looked exceptionally clean. visit there was great.
Séjour de 2 nuits en août 2023
Réponse de M le 14 sept. 2023
Dear Terry,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 Excellent

Erika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de M le 14 sept. 2023
Dear Erika,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Carlos

Séjour de 1 nuit en juillet 2023
Réponse de M le 14 sept. 2023
Dear Carlos,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Satisfaisant

Marie

Les points forts : Personnel et service
Roaches in bathroom... A/C worked well.. Mattress was very thin and hard.
Séjour de 1 nuit en juillet 2023
Réponse de M le 14 sept. 2023
Dear Marie,We were very disappointed to read about your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review that you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel and services.Sincerely,Management Team

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de M le 14 sept. 2023
Dear Patricia,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Bien

Lakeisha

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Liked:price Didn't like: old, outdated, small pool, dead ug on wall
Séjour de 2 nuits en juillet 2023
Réponse de M le 14 sept. 2023
Dear Lakeisha,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

2/10 Horrible

Angela

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
loud nasty crackheads every whe.. front desk lady invited two families to come swim in a lil pool.. front desk never cleaned room stayed two days..took towels and never returned.. phones didnt work awful stay
Séjour de 2 nuits en juillet 2023
Réponse de M le 14 sept. 2023
Dear Angela,We were very disappointed to read about your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review that you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel and services.Sincerely,Management Team

8/10 Bien

Debbie

Voyage en famille
Les points forts : Personnel et service
Séjour de 1 nuit en juillet 2023

8/10 Bien

Adrian

Les points forts : Propreté

4/10 Médiocre

Jose A

Séjour de 1 nuit en juin 2023

2/10 Horrible

Casey

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
The worst place i have stayed at
We were staying due to being displaced over a natural disaster and we couldnt go without ac because we have a 6yr old and a 5month old. When we got there they didnt have the room we reserved so we had to take a small single bed room which was horrible. They still charged us for the bigger room we booked instead of adjusting our price. We couldnt even get clean towels or trash bags i had to go buy cleaning products of my own. The last night we were there the ac wasnt working and they didnt even bother to come look at it or even give us a fan. The whole point if us renting a room was so we wouldnt have our babies in the heat but yet they still were and we were out 244 dollars
Séjour de 2 nuits en juin 2023

8/10 Bien

Jeffrey

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023

6/10 Satisfaisant

Clyde

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Not very clean
Séjour de 1 nuit en mai 2023

8/10 Bien

Stuart

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Decent accomodations
My stay was decent for the price. The bed was comfortable. The tv had fewer channels I remember from a weekend stay last fall. The water temp for shower was less than desired. Overall it was a fair value for the payment. This property is very close to the airport. I suspect the shower head could be removed and cleaned of sediment to improve pressure.
Séjour de 3 nuits en mai 2023
Réponse de Pete le 30 mai 2023
Thank you for your recent stay at the Super 8 by Wyndham Shreveport. We strive for satisfaction and guest services. Although we are improving are day to day operations and preventative maintenance issues in each room. We appreciate your honest review at our hotel.

6/10 Satisfaisant

Damien

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2023

4/10 Médiocre

Maria

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really bad this hotel
Séjour de 2 nuits en avril 2023

4/10 Médiocre

Amanda

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This hotel was a last minute booking due to another property cancelling our reservation, because they overbooked. It was very late when we checked in around 11:30pm. The night clerk was friendly enough, the property however was terrible. There was a group of teenagers/young adults in the parking lot smoking/dunking listening to loud music. The room was in serious need of a remodel/cleaning. There were no blankets, and the little cover thing on the bed had burn holes all over them. The smell in the room was terrible, mix of cigarettes/weed/mildew. The best part was all the burn mark on the side of the tub and the floor next to the sink that felt like we were going to fall through. Needless to say I did not sleep at all, and left as soon as my husband woke up. Would not stay again I would rather sleep in my car next time!!
Séjour de 1 nuit en mars 2023

6/10 Satisfaisant

Kimberly

Les points forts : Propreté et personnel et service
The first room my bed was hard so I had to ask for another room. It was a smoke free room but when I entered it smelled like weed. And the air didn’t work too well.
Séjour de 1 nuit en mars 2023

4/10 Médiocre

Kierstein

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements
Séjour de 1 nuit en février 2023

2/10 Horrible

BETTY

Séjour de 1 nuit en février 2023