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Avis sur DoubleTree by Hilton Hotel Sheffield Park

4 out of 5
DoubleTree by Hilton Hotel Sheffield Park
Chesterfield Road South, Sheffield, England

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 450 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 327 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 114 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 66 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 45 avis sur 1002." "

8,8/10

Propreté

8,6/10

Personnel et service

7,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

4/10 Médiocre

Raza

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I have to say i was a regular at this hotel years ago but after Covid the changed many rules which i find to be not so hotel guest friendly! For example charging guests to use the pool and spa area with booking time slots is a shambles, also the room deco and cleanliness is shocking! The rooms are really badly outdated and defo in need of a makeover and the room was dirty with stains everywhere, worn out carpets, broken taps and dirty bathroom. Wasn’t to my liking at all, i wanted to try it after a long time thinking it may have changed for the better but NOPE! I was wrong! The location it’s great and parking is excellent it’s just a shame it’s so expensive for a back dated run down hotel.

10/10 Excellent

Jakob

Voyage en couple
Les points forts : Équipements
Friendly staff and professional as well. Clean and spacious room. Parking on site is for free and secured.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Stuart

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dog friendly, clean and excellent breakfast.
Séjour de 2 nuits en mai 2024

8/10 Bien

Paul

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a good business hotel, access, parking, public spaces are all convenient and well laid out. For working people, I would say this is a very good option. The room we had was on the smaller side as was the bathroom, the bed was good, perhaps a little firm for my taste. The only issue I had with this place was the lack of a coffee machine in the room and no ice machines on the lobby.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Mark

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms a bit dated but makes no difference to them being clean and comfy. Helpful staff. Loads of parking (no charge).
Séjour de 1 nuit en avril 2024

10/10 Excellent

Jack

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just all round pleasant
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Lucy

Voyage d’affaires
Les points forts : Personnel et service
Great hotel, shame about the ‘tired looking’ appearance…. For a Hilton hotel, this place is significantly ‘tired looking’. If only it could be repainted and carpets replaced by tiles/floorboards. The restaurant chairs could do with leather upholstery to mask or give it a better outlook. The cleaners are doing a great job but definitely need backup. The rooms could do with extra duvet or blankets as the rooms can be chilly…… The staff are very friendly and professional.
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Adedotun, Ashtead

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
The hotel was quite good. My only recommendation would be to expand the breakfast selection and area. Especially the two coffe machines, which are too close together therfore allowing only one person to get a coffee/tea at a time.
Séjour de 6 nuits en mars 2024

8/10 Bien

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ok but a little overpriced
Séjour de 3 nuits en mars 2024

8/10 Bien

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Couldn’t fault the stay at all.. Would return without hesitation.
Séjour de 2 nuits en mars 2024

8/10 Bien

Amy

Séjour de 1 nuit en mars 2024

8/10 Bien

Juan

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Buen sitio
Gran hotel, la cama espectacular, muy limpio y ordenado, el servicio increíble.
Séjour de 1 nuit en février 2024

10/10 Excellent

Janice

Séjour de 1 nuit en février 2024

10/10 Excellent

Richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

8/10 Bien

Saleem

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
nice location
friendly staff nice fresh cookies upon arrival nice room bathroom dated needs paint on ceiling and paint flaking away nice breakfast and free parking.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Mark

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Stopped for business, room was a bit tired, flaking wood work, some carpets in stair corridors were stained, bed in room was rock hard and pillows were a bit tired and made me feel a bit ugh. i've stopped in much better for the money.
Séjour de 1 nuit en février 2024

10/10 Excellent

Linda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed our stay. Staff polite and helpful. Breakfast good. Rooms comfortable and well equipped.
Séjour de 2 nuits en février 2024

4/10 Médiocre

Kain

Les points faibles : Infrastructures et conditions de l’hébergement
No heating got moved rooms and ended up with no bath just a shower and heating still didn’t work much room was cold
Séjour de 2 nuits en février 2024

10/10 Excellent

Bo Yee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our second stay here and cannot fault it. Very quick and efficient check in and check out. Very friendly staff. Highly recommend!
Séjour de 1 nuit en février 2024

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

4/10 Médiocre

Dave

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The Hilton is a brand I would associated with modern above average hotel, from trying to call for early book in to waiting for 15 minutes to book in and then being questioned about breakfast having paid on arrival but not passed to morning team. The room was dated and behind the times from facilities to general standard even after being told a special room had been given to me was he joking. To be honest if I hadn’t prepaid I would have cancelled I have stayed in other Hilton’s and this by far was the worst I have experienced and why do I have to walk through smokers and vapers at the main entrance not what I expect also clear sight during food service Extremely disappointing stay and having stayed at a premier inn the night before 40 miles away I would choose this one over the Hilton sad review
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Simon

Séjour de 1 nuit en janvier 2024

4/10 Médiocre

steve

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don’t
Found the check in rude something going on on a computer, person checking me in was more concerned with that than me. I wear hearing aids and he was talking and looking across at the screen so I could not make out what he was saying. Handed a piece of paper and told everything is on there. I had no chance to ask questions or discuss even walked the wrong way to rooms and was not notified what I was doing wrong. Never again will I stay Way over priced and shabby 2024 pricing 1980 decor and facilities.
Séjour de 2 nuits en janvier 2024

2/10 Horrible

Robert

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Avoid
It was my the worst hotel experience ever. The Hotel is in poor condition and not clean. Service was very average. Breakfast was awful. I don't recommend this place.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Mohammed

Séjour de 3 nuits en janvier 2024

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Very disappointing
Freezing room, had to move rooms. Next room also feeezing. Had to contact reception 7 times to finally get a heater. Changing rooms very cramp, dated, lot of disrepair. Have to pay extra to use pool for an hour. Jacuzzi not working. The only redeeming thing was food was good.
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Kathy

Séjour de 2 nuits en janvier 2024

10/10 Excellent

Krzysztof

Séjour de 1 nuit en janvier 2024

8/10 Bien

Chun Ting

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
床褥比較硬 我住家庭房 比較大 但燈光比較暗
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Sanjay

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Rachel

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Staff tried their best but hotel needs upgrading
Staff as helpful as they could be but rooms dated, beds uncomfortable and kept awake by neighbouring rooms. Ordered breakfast but no tables available so went without.
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

ian

Les points forts : Propreté, personnel et service, confort de la chambre
Could be much, much better
The staff were this hotel's saving grace as nearly everyone seemed to be complaining about multiple aspects of it. The rooms are very tired, especially the decor. In our room half the lampshades was damaged. The bath was small and with chipped enamel, the overhead shower was not contained by the glass panel, resulting in the floor being wet and the bathroom door de-laminating. It was only possible to gain sufficient light to put makeup on by going into the bathroom and standing in front of the mirror. None of the heated towel rails worked it seemed but we were instead, given new towels every day. Breakfast was OK but on our first day they severely under catered for the number of guests. There was a gluten free section offering cornflakes, make your own porridge, bread and a dedicated toaster. As for the cooked breakfast options, there was no advice offered as to what was GF and, being self service, we saw evidence of cross contamination. Coffee was from a machine and not recommended. We thought that we would spend some time on the first morning sitting in the lounge. I was told that I could use the hot drinks machine to make us 2 cups of green tea if it was turned on but as I was preparing to use it I was informed that it was £3.50 a cup. We returned to our room and made our drinks for free. Overall, it served its purpose but we would neither return nor recommend it
Séjour de 2 nuits en décembre 2023

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bah humbug
I should have expected office Christmas parties and shenanigans, but on my second night, some wag pulled the fire alarm at 11 pm, and at 1:30 am a very loud giggling group of idiots were staggering around to find their rooms. Little sleep was possible. The room was clean, and the staff were pleasant: one can't blame them.
Séjour de 2 nuits en décembre 2023

8/10 Bien

Nicholas

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel only bad side bed abit hard gor me.
Séjour de 4 nuits en décembre 2023

6/10 Satisfaisant

Sarah

Boxing match function just ending as I arrived to check in, so very noisy in Reception with rowdy people, drinking, smoking, not impressed at that hotel clientele on arrival and checking in was very slow with those people wanting taxis ordered etc.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really enjoyed our stay room was excellent
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Sheridan

Séjour de 3 nuits en novembre 2023

6/10 Satisfaisant

Mohammed

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Nice hotel with well cooked breakfast in a nice commutable quiet area. Unfortunately the hotel boiler broke down so pool and showers were cold on this occasion
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Nigel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The reception staff were very nice
Séjour de 1 nuit en novembre 2023

8/10 Bien

Lewis

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Peter

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
No hot water in the evening or in the morning. Staff not apologetic or willing to do anything. no compensation
Séjour de 1 nuit en novembre 2023

8/10 Bien

Giorgio

Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Mark

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
Underwhelming and overpriced.
No hot water from bathroom sink tap. At £140/night (no breakfast!) one would expect at least running hot water.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

Martyn

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Could and should be so much better
We booked a double room that supposedly was accessible with a queen size bed. Bed was standard king not a queen and the bathroom had a bath (admittedly there were grab rails) not the walk-in shower I was expecting. Was told the hotel was full so we're unable to change. You have to pay extra to use the leisure facilities which you don't find out until you confirm your reservation. The showers in the gents changing rooms were out of order and it was not possible to lock a locker as they were waiting for refurbishment. We used the hot tub then went in the steam room (sauna being unusable as it was barely warm) before returning to the hot tub to find it had been emptied, this at around 4pm. Looking generally shabby and tired and very much in need of a complete refit.
Séjour de 4 nuits en novembre 2023

8/10 Bien

adrian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Andrew

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
The staff at this property are extremely rude. The breakfast is inedible and when you mention this to staff on reception they refuse to even apologise or do anything about it. I would avoid staying here at all costs.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Neil

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Disappointing stay
The most disappointing stay. Staff were friendly, but the state of the room (mouldy) and you could smell the mould as you entered. Breakfast was very disappointing. £5 for use of pool, yet showers and changing area not maintained. Shower not working. room 61
Séjour de 2 nuits en octobre 2023