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Avis sur Hampton Inn Kansas City/Shawnee Mission

2.5 out of 5
Hampton Inn Kansas City/Shawnee Mission
16555 Midland Dr, Shawnee, KS

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 399 avis sur 707." "
Note des voyageurs de 8 (Bien), d’après 212 avis sur 707." "
Note des voyageurs de 6 (Satisfaisant), d’après 58 avis sur 707." "
Note des voyageurs de 4 (Médiocre), d’après 25 avis sur 707." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 707." "

9,0/10

Propreté

9,0/10

Personnel et service

9,0/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Donna

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en mai 2024

10/10 Excellent

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean. Good breakfast.
Séjour de 1 nuit en mai 2024

8/10 Bien

Donald, Elgin

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Place was fine
Séjour de 1 nuit en avril 2024
Réponse de Travis le 3 mai 2024
Hello Donald,Thank you for your review; we hope to see you again.

10/10 Excellent

wendy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place!
Séjour de 1 nuit en avril 2024
Réponse de Travis le 25 avr. 2024
thank you for your review we hope to see you again!

10/10 Excellent

Youa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lots of parking, loved having water and coffee available. Breakfast was good.
Séjour de 2 nuits en mars 2024
Réponse de Travis le 25 avr. 2024
Hello Youa, Thank you for your review; we are glad you found us accommodating. we hope to see you again

10/10 Excellent

Dean, Capitola

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay at Hampton Inn. The front desk service was very pleasant. We were offered bottled water which was a nice touch. We will definitely stay again on our next trip to Shawnee Kansas!
Séjour de 1 nuit en mars 2024
Réponse de Travis le 25 avr. 2024
Hello Dean, Thank you for your review; we are glad you found our front desk pleasant! we hope to see you again.

8/10 Bien

Stepfanie, Ozark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en mars 2024
Réponse de Travis Fitzwater-Burch le 21 mars 2024
Hello Stepfanie,Thank you for your review; we are happy you found our hotel clean while staying with us.We hope to see you again

8/10 Bien

Jodene

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice, comfortable hotel. Very kind lady hosting the breakfast area Sunday morning. The only slight issue we experienced was the sheets were very stiff and scratchy.
Séjour de 1 nuit en mars 2024
Réponse de Travis Fitzwater-Burch le 21 mars 2024
Hello Jodene,Thank you for your review: we believe Beth, Edeli, and Mary do a fantastic job with us, and we appreciate your recognition of their work.We hope to see you again.

8/10 Bien

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very quiet! Hot breakfasts are always good at a Hampton Inn. Slightly different options each day for the hot foods (biscuits and gravy, sausage, Western omelettes, scrambled eggs depending on the day). Shower was hot and shower head is nice. Staff were very friendly. The only issues were that the TV service wasn't working well (kept cutting out), the indoor pool was chilly and kind of cloudy, the comforters seemed short on the sides, and there wasn't a 24 hour convenience area in the hotel, which is pretty standard these days. Vending machines didn't have water. There is a gas station really close where we could get things, but that's something to plan ahead for. We didn't bring any issues to anyone's attention because they were pretty minor.
Séjour de 2 nuits en mars 2024
Réponse de Travis Fitzwater-Burch le 21 mars 2024
Hello Amanda,Thank you for your review. We apologize that you had these issues while staying with us. Maintenance has looked at the TV in the room and the poolroom thermostat, and they have corrected these issues. We are also in the beginning stages of a significant renovation and will receive a sweet shop that we are very excited about.We hope to see you again and earn a 5 out of 5!

6/10 Satisfaisant

Luis

Séjour de 2 nuits en mars 2024
Réponse de Travis le 25 avr. 2024
Thank you for your rating

10/10 Excellent

Russell

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Travis Fitzwater-Burch le 21 mars 2024
Hello Russell,Thank you for your rating; we hope to see you again soon!

10/10 Excellent

Randall

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Travis Fitzwater-Burch le 21 mars 2024
Hello RandallThank you for your rating; we hope to see you again soon!

10/10 Excellent

Shannon

Very clean and friendly
Séjour de 2 nuits en février 2024
Réponse de Travis Fitzwater-Burch le 21 mars 2024
Hello Shannon,Thank you for your rating; we hope to see you again soon!

10/10 Excellent

Newton

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was convenient and easy in & out roads
Séjour de 1 nuit en janvier 2024
Réponse de Travis Fitzwater-Burch le 21 mars 2024
Hello Newton,Thank you for your review; we are pleased you found our location convenient for your travels.We hope to see you again!

10/10 Excellent

Herbert

Séjour de 1 nuit en septembre 2023
Réponse de Travis Fitzwater-Burch le 21 mars 2024
Hello Herbert,Thank you for your rating; we hope to see you again soon!

10/10 Excellent

Natalia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great!
The hotel and service were great! The shower was good - shower head was nice and high (we are tall) and the water pressure was good. The lady running the breakfast was wonderful.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Ronald

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
we liked everything except the freezing indoor pool and the freezing elevators that were not heated. Breakfast bar was nice room was clean.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Sunny

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great stay!!
Great stay!! Clean rooms!! Wonderful service!!
Séjour de 1 nuit en décembre 2023

8/10 Bien

Shalise

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
It’s a really nice hotel and a quiet area. I’ll definitely stay again when I’m visiting family.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Amy

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Barbara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything was clean and new looking. Love the numerous outlets and charging ability.
Séjour de 1 nuit en décembre 2023
Réponse de Travis le 28 déc. 2023
Hello Barbara,Thank you for your review; we are happy you had a great stay with us!We hope to see you again!

10/10 Excellent

betsy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great breakfast and comfortable beds. Also great shower!
Séjour de 1 nuit en décembre 2023
Réponse de Travis le 5 déc. 2023
Thank you for your review; we are glad you had an excellent stay with us.We look forward to seeing you again.

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Travis le 5 déc. 2023
Thank you for your rating; we are glad you had an excellent stay with us. We look forward to seeing you again.

10/10 Excellent

Dennis

Séjour de 1 nuit en novembre 2023
Réponse de Travis le 2 déc. 2023
Thank you for your rating; we are glad you had an excellent stay.We look forward to providing excellent service for you again!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable stay. Property could use an update/refresh
Séjour de 1 nuit en octobre 2023
Réponse de Travis le 2 déc. 2023
Thank you for your review; we are glad you had a relaxing stay. We are going to have an extensive renovation in the coming year. We hope to see you again and show off the hard work going into our property.

6/10 Satisfaisant

Qiaoyan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There is a smell in the bathroom. Also there is no handsoap to wash hands in the bathroom. No cup for mouth wash after brushing teeth.
Séjour de 2 nuits en octobre 2023
Réponse de Travis le 2 déc. 2023
Thank you for your review. We apologize if you found our bathroom not up to snuff. We will always have additional soaps and supplies at the desk. we will be coaching our housekeeping team to ensure the room is fully stocked we hope to see you again and earn a 5 out of 5

10/10 Excellent

Matthew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice big rooms, nice lobby, good staff, good location with restaurants and movie theater within walking distance.
Séjour de 2 nuits en octobre 2023
Réponse de Travis le 2 déc. 2023
Thank you for your review; we are glad you had an excellent stay.We look forward to providing excellent service for you again!

8/10 Bien

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
For location and convenience a good choice
Séjour de 1 nuit en octobre 2023
Réponse de Travis le 2 déc. 2023
Thank you for your review; we are glad you had an excellent stay.We look forward to providing excellent service for you again!

8/10 Bien

Bobby

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Travis le 2 déc. 2023
Thank you for your review; we are glad you had a great stay.We look forward to providing excellent service for you again and earning a 10 out of 10

10/10 Excellent

Kenneth E

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location
Séjour de 1 nuit en octobre 2023
Réponse de Travis le 16 oct. 2023
Thank you for your review; we are glad you enjoyed our location. We hope to see you again!

10/10 Excellent

Josean, Orlando

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Travis le 16 oct. 2023
Thank you for your rating; we hope to see you again!

8/10 Bien

Natascha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Travis le 16 oct. 2023
Thank you for your rating; we hope to see you again and earn a 5 out of 5!

10/10 Excellent

Mike

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Everything was pretty much perfect. They even correctly keyed my card to work for the multiple days I stayed there, most hotels have always screwed up and my key card will only work for the first day because they forgot to key it for the multiple days I would be staying. Everyone I encountered there was extremely friendly, which is also a rarity. My only 2 complaints was my room had no microwave?? And the toilet sat so low that my thang got wet when pooping. I had to sit a special way to avoid that.
Séjour de 3 nuits en septembre 2023
Réponse de Travis le 16 oct. 2023
Thank you for your review; we are pleased you enjoyed your stay. We also agree that we should have microwaves in the room. We will be starting a renovation this coming year, and one of our top asks is that we provide them Hopefully, this will happen. We hope to see you again!

10/10 Excellent

max

Séjour de 1 nuit en septembre 2023
Réponse de Travis le 2 déc. 2023
Thank you for your rating; we are glad you had an excellent stay.We look forward to providing excellent service for you again!

6/10 Satisfaisant

Terry

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Travis le 16 oct. 2023
Thank you for your rating; we hope to see you again and earn a 10 out of 10.

10/10 Excellent

Jacqueline, McPherson

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
So the checkin was fast and friendly. No complaints there. The room was clean and comfortable. Bed was perfect. I LOVE the shampoo, conditioner and body wash are all in the shower as pumps. If every hotel would do that it would save me a lot of hassle. Breakfast was actually pretty good. Cheese omelet, sausage, waffles, cereal the basics. Thank you Hampton Inn!
Séjour de 1 nuit en septembre 2023
Réponse de Travis le 16 oct. 2023
Thank you for your review. We are pleased you had a great stay and hope to see you again!

2/10 Horrible

judy

Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carpet in public areas is filthy
Séjour de 2 nuits en septembre 2023
Réponse de Travis le 2 déc. 2023
Thank you for your review. We apologize for you finding our carpets worn; we will have an extensive renovation in the coming year and will have all our flooring replaced.We hope you can come back and see all the work we put into our property.

10/10 Excellent

Hermes

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Our employee really enjoyed his stay and mentioned it was the nicest Hampton he has ever stayed out.
Séjour de 3 nuits en septembre 2023
Réponse de Travis le 23 sept. 2023
Hellow Hermes,Thank you for your review, We're happy to hear your employee had a great time with us. we hope we can see them again soon

10/10 Excellent

Judi

Séjour de 1 nuit en septembre 2023
Réponse de Travis le 23 sept. 2023
Hello Judi,Thank you for your rating we hope to see you again.

10/10 Excellent

Natalie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was plenty of dining options around the place. Also we had accidentally left a Nascar jersey. I called the hotel they are going to send it my house.
Séjour de 2 nuits en septembre 2023
Réponse de Travis le 13 sept. 2023
Thank you for your review. We are glad you had a good stay and enjoyed our location; hopefully, you will have received your jersey back, if not soon. Hope to see you again

8/10 Bien

Paul, Kingsport

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
We liked that the hotel was close to shopping and the interstate. We didn't like that they no longer had a hot tub. The ceilings in the room were dirty and the room smelled musty!!!
Séjour de 3 nuits en septembre 2023
Réponse de Travis le 13 sept. 2023
Thank you for your review; we are glad you enjoyed our location. We apologize that your room was not up to standard. We are investigating the room and ensuring all issues are resolved. We are also sorry you were unhappy that we do not have a hot tub.We hope to see you again for another chance to earn a 5 out of 5 stay.

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Comfortable, quiet, got a GREAT sleep. Clean, great breakfast choices. Only down side is the decaf coffee was strong and had grounds in it.
Séjour de 1 nuit en septembre 2023
Réponse de Travis le 13 sept. 2023
Thank you for your review; we are happy you had a great stay and apologize that our decaf was not up to the standards. We will ensure that our breakfast team and front desk staff watch it when brewing.We hope to see you again soon!

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, confort de la chambre
I was not prepared for the lack of service. The employees were friendly enough, but it was a DIY experience. They only service the rooms, i.e., make the bed, supply clean towels, replenish toilet paper, empty wastebaskets, etc., every 4 days. The bed and pillows could have been more comfortable too. The bed was hard and the pillows were flat. The front desk employee told me all Hilton Hotels service rooms every 4 days, which I find hard to believe.
Séjour de 4 nuits en septembre 2023
Réponse de Travis le 13 sept. 2023
Thank you for your review; we apologize that you were unhappy with your stay. We are following current Hilton Standards and doing stayover service every 4th night. We will be starting an every-other-night service schedule in October. And we are excited about an upcoming renovation coming sometime next year.We hope to see you again and earn a 10 out of 10

10/10 Excellent

deborah

Just as I expected. Very sociable and efficient.
Séjour de 1 nuit en septembre 2023
Réponse de Travis le 8 sept. 2023
Thank you for your review; we are pleased we could meet your expectations. We strive to provide an accommodating and friendly stay for all our guests and appreciate your region.

6/10 Satisfaisant

Kevin

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Travis le 3 sept. 2023
Hello Kevin, Thank you for your rating, we hope to see you again soon and earn a 10 out of 10 rating

10/10 Excellent

Barbara

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beat KC place to stay
Séjour de 1 nuit en août 2023
Réponse de Travis le 26 août 2023
Thank you, Barbara!We appreciate your Praise. We can't wait to see you again!

8/10 Bien

Randy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Travis le 3 sept. 2023
Hello Randy Thank you for your rating, we hope to see you again soon and earn a 10 out of 10 rating

10/10 Excellent

Erin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice & quiet
The hotel was nice and quiet. Couldn't hear traffic. I liked the location, within walking distance to the movies and a few restaurants.
Séjour de 1 nuit en août 2023
Réponse de Travis le 26 août 2023
Thank you Erin, We appreciate your feedback. We enjoy being away from the traffic, backed by green space, and having such great options for food and entertainment, all within walking distance. We hope to see you again soon.

10/10 Excellent

Arnold

Muy bueno todo
Séjour de 1 nuit en août 2023
Réponse de Travis le 26 août 2023
Gracias Arnold Nos alegramos de que haya disfrutado de su estancia. Esperamos volver a verle pronto.