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Avis sur Super 8 by Wyndham Seville

2 out of 5
Super 8 by Wyndham Seville
6116 Speedway Dr, Seville, OH

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 149 avis sur 438." "
Note des voyageurs de 8 (Bien), d’après 156 avis sur 438." "
Note des voyageurs de 6 (Satisfaisant), d’après 70 avis sur 438." "
Note des voyageurs de 4 (Médiocre), d’après 30 avis sur 438." "
Note des voyageurs de 2 (Horrible), d’après 33 avis sur 438." "

8,0/10

Propreté

8,0/10

Personnel et service

7,6/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Denis

The smell of cigart smoke in rooms
Séjour de 1 nuit en mars 2024
Réponse de Manager le 6 mars 2024
Hello Denis, Thank you for sharing your feedback with us. We regret to hear about the issue you experienced during your stay. We strive to provide a comfortable environment for all our guests and will address this with the team. Your comments are valuable for us to improve our services.

8/10 Bien

martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2017

10/10 Excellent

Charles-H., Lévis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon rapport qualité/prix
Nous sommes resté à cet hôtel en banlieue de Cleveland afin de nous rendre aux Lodi Station Outlets. Nous avons été très satisfait de notre bref séjour, particulièrement en considérant le prix très abordable de la chambre. L'hôtel était bien entretenu et le service courtois. Le déjeuner était inclu et très adéquat. La chambre était propre et confortable. Nous étions situé au deuxième étage à l'arrière de l'hôtel avec une vue sur un petit boisé. Le stationnement et le WIFI sont gratuits. À noter qu'il n'y a pas d'ascenceur, ce qui n'était toutefois pas un problème pour nous.
Chambre
Espace déjeuner

6/10 Satisfaisant

Jesus

Les points forts : Propreté et infrastructures et conditions de l’hébergement
NA.
Séjour de 2 nuits en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Jesus, We appreciate you taking the time to share your feedback with us. Your comments will be passed on to the relevant departments for further review and improvement purposes. Thank you again for your valuable input.

10/10 Excellent

Lesley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Xxx
Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Lesley,Thank you for sharing your feedback with us. We regret to hear that your stay did not meet your expectations. Your comments are valuable and have been shared with the relevant teams for further review and improvement. We appreciate your insights as they help us enhance the guest experience.

10/10 Excellent

Ervin

Séjour de 1 nuit en avril 2024
Réponse de Manager le 1 mai 2024
Hello Ervin,We are glad to hear that you had an exceptional stay with us! If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back soon!

10/10 Excellent

David

Séjour de 1 nuit en avril 2024
Réponse de Manager le 11 avr. 2024
Hello David,We are thrilled to hear you had a wonderful experience at our hotel! Your satisfaction is our priority, and we hope to welcome you back soon for another fantastic stay.

8/10 Bien

Gary C

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Manager le 29 mars 2024
Hello Gary C,We are delighted to hear you had a pleasant stay with us! We hope to welcome you back soon for another enjoyable experience.

10/10 Excellent

Steven

Séjour de 1 nuit en mars 2024
Réponse de Manager le 12 avr. 2024
Hello Steven,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en mars 2024
Réponse de Manager le 16 mars 2024
Hello Ronald,We appreciate you taking the time to share your feedback with us. We will strive to continuously enhance the guest experience based on your valuable input. Thank you for choosing our hotel, and we hope to welcome you back in the future.

6/10 Satisfaisant

Domenic

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
You get what you pay for
Nobody at front desk for 15 minutes. Had to call hotel to get someone to come out to desk. Not friendly staff, Cindy. Bathroom had mould and stains around tub. Not very clean Breakfast consists of coffee, juice, apples.
Séjour de 1 nuit en février 2024
Réponse de Manager le 10 févr. 2024
Hello Domenic,We apologize for the inconvenience you experienced during check-in. We strive to provide prompt service and will address this issue with our front desk team. We appreciate your feedback regarding the cleanliness of the bathroom and will take steps to ensure it meets our high standards. Regarding breakfast, we offer a selection of complimentary items and appreciate your input. Thank you for bringing these matters to our attention.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Manager le 10 févr. 2024
Dear Guest,Thank you for choosing our hotel for your recent stay! We appreciate your business and hope you had a pleasant experience. Should you have any additional feedback or suggestions, we encourage you to reach out to us directly. We value your input and would love to continue improving our services. We look forward to welcoming you back in the future.

10/10 Excellent

Tony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 8 janv. 2024
Hello Tony,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a fantastic experience with us. Our team strives to provide exceptional service and ensure that our guests have a memorable stay. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 Excellent

Jordan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 1 févr. 2024
Hello Jordan,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back in the future.

6/10 Satisfaisant

Vernon

Les points forts : Propreté
Les points faibles : Équipements
Breakfast options were abysmally limited. Only had a few towels in our room. Place was fairly quiet and decently clean. You probably get what you pay for in this case.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 29 déc. 2023
Hello Vernon, Thank you for sharing your feedback with us. We appreciate your comments about the cleanliness and tranquility of our hotel. We apologize for any inconvenience you may have experienced regarding the limited breakfast options and towels in the room. We are constantly working to improve our services and appreciate your valuable input.

4/10 Médiocre

Brian

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not so Super 8
Sub standard motel. The beds and pillows were not very comfortable. The bathroom sink wouldn't drain, the tub and sink were clean but very worn. The shower curtain didn't have a liner so the water got all over the bathroom. The reception clerk was friendly and nice on check-in she stated there was a "small breakfast" in the morning. The breakfast consisted of Honey Buns, Granola Bars and coffee. They had a juice machine but it was "out of service." I' m glad I was only staying one night,
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 7 déc. 2023
Hello Brian, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your compliment regarding our friendly reception clerk. We have noted your concerns about the comfort of the beds and pillows, as well as the condition of the bathroom. Your comments will be shared with our team for their review. We apologize for any disappointment regarding the breakfast options and the out-of-service juice machine. We appreciate your understanding and hope to have the opportunity to improve your experience in the future.

8/10 Bien

Amy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I missed breakfast because I was not informed of the times that it was held. I missed it by five minutes. Although in that 5 minutes, the dining area was cleaned up exquisitely.
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 22 nov. 2023
Hello Amy,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience caused by a lack of information about breakfast times. Our staff strives to ensure all guests are informed about hotel amenities and operating hours. However, we appreciate your compliment about the cleanliness of the dining area. We will take your feedback into consideration for future improvements.

8/10 Bien

Gregory

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No Breakfast
The room was fine but no breakfast.
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 12 nov. 2023
Hello Gregory,Thank you for choosing our hotel for your recent stay. We're glad to hear that you found the room satisfactory. However, we apologize for any inconvenience caused by our current breakfast offerings. Your feedback has been noted and will be shared with our team for future improvements. We appreciate your understanding and hope to have the opportunity to welcome you back.

8/10 Bien

Christopher

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Good deal, clean room
Didnt get the room we booked but didnt wanna make a fuss so just accepted what they gave us, booked a single king and they gave us a double queen, had a non smoking room but the entryway and hallway outside the room smelled heavily of smoke, other than that it was clean and we felt safe at a great price
Séjour de 3 nuits en octobre 2023
Réponse de Manager le 1 nov. 2023
Hello Christopher,Thank you for choosing to stay with us and sharing your feedback. We apologize for any inconvenience you experienced regarding the room type and the smell in the hallway. Your comments have been duly noted and will be shared with our team for further improvement. We are glad to hear that other aspects of your stay met your expectations, and we hope to have another opportunity to serve you in the future.

10/10 Excellent

Dariusz

Séjour de 1 nuit en octobre 2023
Réponse de Manager le 16 nov. 2023
Hello Dariusz,Thank you for leaving such a positive review of your stay with us! We're thrilled to hear that you had a great experience. It's always a pleasure to exceed our guests' expectations. We hope to have the opportunity to welcome you back in the future for another exceptional stay.

4/10 Médiocre

Richard

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The room needs a complete tear down and redo. The showwr was nasty. The toilet needed to be flushed multiple times to flush. There were food crums on the table and refrigerator. I will never stay at the location again.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 25 oct. 2023
Hello Richard, We're sorry to hear about your disappointing experience. Please accept our apologies for the cleanliness issues you encountered. We will address these concerns with our housekeeping team to ensure a better stay in the future.

6/10 Satisfaisant

Katryn

Voyage en famille
Les points faibles : Personnel et service
Séjour de 3 nuits en octobre 2023
Réponse de Manager le 24 oct. 2023
Hello Katryn,Thank you for your amazing rating! We are thrilled to have exceeded your expectations and look forward to welcoming you back soon.

10/10 Excellent

Randolph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff very friendly and helpful
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 14 oct. 2023
Hello Randolph,Thank you for your kind words! We strive to provide excellent service to all our guests. We hope to welcome you back soon!

6/10 Satisfaisant

Ronald

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room had a loud humming noise so was moved to another room by a very kind male employee. On a Not so good note: the Marijuana smell is overwhelming a few times a day on the 2nd floor in the smoking area. Pretty sure I'd fail a drug test if tested at work.
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 10 oct. 2023
Hello Ronald ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

6/10 Satisfaisant

Scott

Voyage en famille
Les points forts : Propreté
They said there was a breakfast but all they had was coffee and juice. We didn't question it. There is a McDonalds and I Hop right by the Hotel. If you only stay 2 nights they don't clean your room which is fine but you then had to go ask for more towels. In the bathroom someone wired the light and fan switch together so you couldn't just turn on the light and and the fan was very loud. There was a fridge and microwave in the room but no coffee maker. For a short stay it was ok and close to where we were going.
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 28 sept. 2023
Hello Scott ,I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

6/10 Satisfaisant

jody

Voyage en famille
No real breakfast, coffee and dry doughnuts,no room service on Saturday. Will not stay again
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 26 sept. 2023
Hello jody ,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Dave

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 13 sept. 2023
Hi Dave, I am happy to know we met your expectations with our friendly services and the cleanliness of our guest rooms. Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.

8/10 Bien

Colin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and quiet, staff responsive. Internet works, 24/7 coffee in the lobby.
Séjour de 3 nuits en septembre 2023
Réponse de Manager le 9 sept. 2023
Hello Colin,Thank you for sharing your experience with us. We appreciate the input referring to our staff. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 Bien

Mohammed

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Overall it was good. One thing it was odd to have stuff start and persist in questioning why you don't want to pay with the same credit card you used for booking!!!!? That was quiet frustrating to be honest!
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 9 sept. 2023
Hello Mohammed,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. Please do come see us again.

10/10 Excellent

Caren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very updated. Only negative was the breakfast. No juice, apple and granola bar. Knew it from the reviews so didn’t plan on eating there
Séjour de 1 nuit en août 2023
Réponse de Manager le 25 août 2023
Hi Caren,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services and apologize this was not up to your preferences. We hope to impress you during another visit with every level of service.

6/10 Satisfaisant

Gretchen

Voyage en groupe
Les points forts : Propreté
Les points faibles : Personnel et service
No breakfast
Their breakfast was granola bars in the lobby. That’s all. Otherwise the hotel was average.
Séjour de 1 nuit en août 2023
Réponse de Manager le 16 août 2023
Hi Gretchen,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services and apologize this was not up to your preferences. We hope to impress you during another visit with every level of service.

10/10 Excellent

Rosa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice front desk service
Séjour de 1 nuit en août 2023
Réponse de Manager le 14 août 2023
Hello Rosa,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our service and also our front desk. I hope that we will impress you with exemplary service during future visits.

6/10 Satisfaisant

STEVEN

Les points forts : Personnel et service
older property
Séjour de 2 nuits en août 2023
Réponse de Manager le 10 août 2023
Hello STEVEN, Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay

2/10 Horrible

SHARON

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
WHEN I ARRIVED THEY DID NOT HAVE A RECORD OF MY RESERVATION FOR A NON-SMOKING ROOM AND THE ONLY TWO ROOMS AVAILABLE WERE A SMOKING ROOM AND SUPPOSED TO BE NON SMOKING SUITE. SO THE ROOM COSE ME AN ADDITIONAL $40 OVER WHAT I BOOKED THROUGH YOUR SITE. WHEN WE WENT TO THE ROOM IT DID NOT SMELL LIKE A NON-SMOKING ROOM.
Séjour de 1 nuit en août 2023
Réponse de Manager le 8 août 2023
Hello SHARON,We can't thank you enough for sharing your feedback with regards to our room. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 Excellent

Kristine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Came back again!
This is our second stay at this hotel. We decided to book again with Super 8 by Wyndham Seville because we had such a good experience the first time. The staff is friendly and helpful, the rooms are clean and comfortable, and the price is reasonable. The location is great and there are places for meals very closeby.
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 4 août 2023
Hello Kristine,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff as well as our location. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 Excellent

Jerri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff here is amazing!
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 26 juil. 2023
Hi Jerri,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 Excellent

GINO

Séjour de 2 nuits en juillet 2023
Réponse de Manager le 20 juil. 2023
Hello GINO,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Rodney p

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Doesnt have a pool or hot tub. Other than that the employees are great. Have used these guys 3 years in a row and will continue. Clean and quiet. Cant ask for much more.
Réponse de Manager le 21 juil. 2023
Hi Rodney P,It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities previously. Thank you for taking the time to share and please accept our apologies that bathtub is missing. Our guest satisfaction is important to us, and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bien

Glenn

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is somewhat worn, but everything is clean and well-maintained. There was supposed to be some sort of breakfast, but I didn't see much of anything to eat in the breakfast area. They should provide breakfast or stop advertising it.
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 14 juil. 2023
Hello Glenn,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our area and your insights regarding our breakfast. Please do consider us again on your next visit to the area.

10/10 Excellent

Julien

Séjour de 1 nuit en juillet 2023
Réponse de Manager le 11 juil. 2023
Hello Julien,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 Satisfaisant

David, BONAIRE

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Good front desk and service.
Séjour de 1 nuit en juin 2023
Réponse de Manager le 2 juil. 2023
Hello David,On behalf of our entire staff, we thank you for your business and for your comments regarding our service and comments about our front desk. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

4/10 Médiocre

andrew

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
No thanks
The rooms were somewhat updated however the bathrooms were very disappointing and dirty. Needs much improvement and cleaning. Cockroach in the bathroom and wet rug. First and last time at a super 8.
Séjour de 1 nuit en juin 2023
Réponse de Manager le 28 juin 2023
Hello andrew, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

6/10 Satisfaisant

Jamie

Séjour de 1 nuit en juin 2023
Réponse de Manager le 29 juin 2023
Hello Jamie,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

Mary

Séjour de 1 nuit en mai 2023
Réponse de Manager le 30 mai 2023
Hello Mary,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 Excellent

ZHANG

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
good
Réponse de Manager le 19 avr. 2023
Hello ZHANG,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

4/10 Médiocre

Samiullah

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
They need to update the rooms. Phones in the bathroom is antique. No USB outlets in the rooms
Séjour de 1 nuit en avril 2023
Réponse de Manager le 5 avr. 2023
Hi Samiullah,Thank you for being a guest with us and taking the time to share your experience. We are so happy you enjoyed our clean accommodations and friendly services. Your recommendation is truly appreciated. Looking forward to having you back for a future stay.

10/10 Excellent

Vilyam

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mars 2023
Réponse de Manager le 19 mars 2023
Hello Vilyam,We can't thank you enough for sharing your feedback with regards to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

2/10 Horrible

Lisa

Séjour de 1 nuit en mars 2023
Réponse de Manager le 31 mars 2023
Hello Lisa,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

6/10 Satisfaisant

Laura

Voyage en famille, Voyage d’affaires
Les points forts : Propreté
Les points faibles : Équipements
M
Séjour de 1 nuit en mars 2023
Réponse de Manager le 4 mars 2023
Hello Laura,We can't thank you enough for sharing your feedback with regards to our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

6/10 Satisfaisant

Bobbi

Voyage en couple
Les points faibles : Équipements
The room could have been cleaner. Definitely needed a wipe down. Towels were tattered. Shower curtain was in need of replacement. Also had issues with the toilet not wanting to flush properly. Even though it was a non smoking room, the property had a lingering smoke smell.
Séjour de 1 nuit en février 2023
Réponse de Manager le 1 mars 2023
Hello Bobbi,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our towels and your comments about our shower. I hope you will return to enjoy a memorable and exceptional experience.