Plage, bar de plage
Vérifier la disponibilité

Avis sur Bungalow Beach Hotel

3 out of 5
Bungalow Beach Hotel
Kotu, P.O. Box 2637, Serrekunda

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 5 avis sur 18." "
Note des voyageurs de 8 (Bien), d’après 7 avis sur 18." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 18." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 18." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 18." "

7,6/10

Propreté

8,4/10

Personnel et service

7,2/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Carsten

Séjour de 16 nuits en novembre 2023

6/10 Satisfaisant

jann

Voyage en groupe
Les points forts : Propreté et personnel et service
Séjour de 6 nuits en avril 2023

10/10 Excellent

Arthur

Séjour de 1 nuit en février 2023

8/10 Bien

Heidi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en novembre 2022

4/10 Médiocre

Birgitte

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 20 nuits en janvier 2022

10/10 Excellent

Eliyas

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel was brilliant, staff were kind and the room was well looked after.
Séjour de 7 nuits en décembre 2021
Réponse de Fatou le 28 déc. 2021
Thanks you very much for your comments which are well appreciated. We will always try our best to make our clients happy during their stay with us. We look forward to welcoming you at our hotel again.

10/10 Excellent

Arfan lamine Luca R.

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
I had a wonderful stay, just that I was a little surprised to be told that the air conditioning had to be paid extra, but that was handled afterwards. otherwise nice setting, spacious, beautiful swimming pool access to the sea really nothing to say.
Séjour de 2 nuits en novembre 2021
Réponse de Modou le 9 nov. 2021
Thanks for your comments and we are happy to welcome you back at our hotel.

8/10 Bien

Renate

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jeg er fornøyd med alt bortsett fra mottagelsen. Jeg kom til hotellet med bekreftelse som jeg hadde fått på e-post på at alt var betalt fra hotels.com. Allikevel begynte han som sto i resepsjonen å lage masse problemer ut av at han ikke kunne vite om jeg hadde betalt og ville ha en natts betaling i depositum før han ville gi meg nøklene til rommet. Heldigvis ordnet det seg etter mye diskusjoner fem og tilbake ved hjelp av min venn som er gambisk og en kvinnelig ansatt i resepsjonen. Jeg mener at de som jobber i resepsjonen burde vite hva som er en gyldig bestilling.
Séjour de 2 nuits en mars 2020
Réponse de Lamin le 11 mars 2020
Thank you for your comment on the hotel. Happy to hear that all was good except for the reception on checking in. This will be addressed accordingly with the receptionist for future bookings. Thank you

8/10 Bien

Mark

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en décembre 2019

6/10 Satisfaisant

Inger

Voyage en famille
Séjour de 8 nuits en décembre 2019

8/10 Bien

Cordnell

Les points forts : Propreté et personnel et service
First trip.
My first time to Gambia, won't be my last, had a very good time there, I stayed at Bungalow Beach hotel it was very clean pleasant, the staff were very helpful, I had an issue, that returning to my room been out all day my room door was left open by the guy that did the house keeping, that morning I was about to leave for the day when knocked I told him that I would be two minutes as all I had to do was to put my shirt on, which I did but when I stepped out of the room he was nowhere to be seen, he had left his cleaning trolley, so I pulled the door too and locked it. When I returned later that evening I noticed that my door was ajar I cautiously went in the room was made up all my belongings was still there. I reported it to the front desk.
Séjour de 7 nuits en décembre 2019
Réponse de Lamin le 21 déc. 2019
Hello. Thank you for your comments about our hotel and that you had a pleasant stay. We always work hard to make our guests happy. As for the housekeeping, this is noted and taken care of to make sure such doesn't happen again. Thank you.

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service
Nice place to stay. Staff very good and make you welcome. Good all round
Séjour de 7 nuits en février 2019
Réponse de fatou le 27 févr. 2019
Thank you very much for your comments and we always work hard to satisfy our clients.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Confort de la chambre
Kolla extra kostnaderna
Det var ett bra läge men tråkigt att man som hotellgäst måste betala för solsängarna på stranden. Man behöver inte göra det på resten av stranden. Riktigt tråkig frukost. Borde i alla fall ingå ägg. Alla extra kostnader borde ha varit mer informativt vid bokningstillfället.
Séjour de 4 nuits en janvier 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en décembre 2018

8/10 Bien

Niklas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2018

6/10 Satisfaisant

MB, Washington

Not the best hotel, there are better in Gambia
Restaurant staff needs to be better trained. There is NO customer service whatsoever! Food takes a long time to be prepared and when you ask for anything else it’s like you inconvenienced the waitress...noisy, drumming going on late into the night. I guess when you are not there for vacation it’s not really for you.
Séjour de 9 nuits en février 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre

6/10 Satisfaisant

Paul, UK

Les points forts : Personnel et service
basic hotel away from tourist centre
The apartments are basic but ok, there are nearly no disturbing noises, restaurant is not interesting, breakfast is not to write home about, swimming pool I can't advise, massage-etc.-studio on the hotel building-site is good, hotel-crew is friendly and helpful, there are good restaurants around the corner (cheap as well as normal-priced), hotel is direct to the beach (some beach-restaurants are ok). So, it took me a few days to find my way, but then it was ok and I'm looking forward to come back