Afficher toutes les photos pour ce type de chambre : [Romantic Sweet Stay] Standard Twin Village View + 1 Rose Wine + 2 HNAF Mixed Nuts + 2 Set Chocolate
[Romantic Sweet Stay] Standard Twin Village View + 1 Rose Wine + 2 HNAF Mixed Nuts + 2 Set Chocolate
Afficher toutes les photos pour ce type de chambre : [Romantic Sweet Stay] Standard Double + 1 Rose Wine + 2 HBAF Mixed Nuts + 2 Limited Melli Chocolate
[Romantic Sweet Stay] Standard Double + 1 Rose Wine + 2 HBAF Mixed Nuts + 2 Limited Melli Chocolate
Loved the convenience for COEX mall, aquarium and temple. No room service and no takeaway service for food in bar was a pain, forcing us to go outside for takeout if we didnât want seated dining. Breakfast buffet was very nice but ended too early.
Everything was great! Very nice spacious clean rooms for very reasonable price! And perfect location right outside subway entrance and across mall. Only thing was the elevators are pretty slow. But other than that we loved and would definitely stay here again.
The reception is αt 21st floor. So it's not useful for me to bring my luggage up first and go down to the room. Also, I didn't want the person before checking in/going up to 21st floor, who was getting into the elevator with me, to know which floor my room was on.
- Loud all night, can't get sleep - Massive construction right in front of the hotel (closed down the street). Looks like construction is just starting (today is June 9/2025) so be aware when booking this place.
- Understaffed. When I call the front there's no one available to answer 50% of the time.
- My room didn't get cleaned one night because they forgot. Goes to show how understaffed and mismanaged they are.
- Because they're understaffed, some staff are very impatient with you & borderline rude. (some are lovely)
- No concierge
- Bedding feels rough and low quality :(
- I had to extend my stay because my business trip got extended. I had no time to change hotels or rooms but if i did, I would've. In total I spent 10 days here, and endured through the loud noise each night... :( I complained nicely about it and they supplied me with earbuds. When I complained the second time, the manager did call me back personally to apologize and to offer a meal at their buffet. But it's still not worth the lack of quality sleep.
What i liked about it:
- Location: right in front of the subway exit & coex mall
- Rooftop cafe has a gorgeous view on a clear day
Overall experience was ok but the air quality was really poor especially due to the outside construction and the hallways were very humid with not enough ac. Hotel needs to card for their air quality with air purifiers installed to better customer experience. Location was great.
This hotel is my staple for annual trip to Seoul. Besides the convenient location for shopping and transportation, the breakfast buffet is my favopart of the stay.