Avis
8,4
Très bien
8,2/10
Propreté
8,6/10
Personnel et service
8,0/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
26 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de FRONT DESK OF SHILLASTAY MAPO le 26 mai 2024
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo
6/10 Satisfaisant
Tan
Voyage en famille
22 mai 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Tan
Séjour de 8 nuits en mai 2024
Réponse de FRONT DESK OF SHILLASTAY MAPO le 22 mai 2024
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 Excellent
wonjoo, storrs
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
wonjoo
Séjour de 3 nuits en mai 2024
Réponse de FRONT DESK OF SHILLASTAY MAPO le 22 mai 2024
Dear Valued Guest,We greatly appreciate your remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo
8/10 Bien
Hasan
22 mai 2024
Hasan
Séjour de 7 nuits en mai 2024
Réponse de FRONT DESK OF SHILLASTAY MAPO le 22 mai 2024
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo
4/10 Médiocre
Hyun, La Mirada
Voyage d’affaires
17 mai 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Hyun
Séjour de 7 nuits en mai 2024
Réponse de Shilla Stay Mapo le 20 mai 2024
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo
8/10 Bien
??
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
??
Séjour de 2 nuits en mai 2024
8/10 Bien
Heng Ping
10 mai 2024
Les points forts : Propreté et personnel et service
Heng Ping
Séjour de 2 nuits en mai 2024
10/10 Excellent
MIHO
Voyage en famille
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MIHO
Séjour de 2 nuits en mai 2024
Réponse de Shilla Stay Mapo le 7 mai 2024
Dear Valued Guest,We greatly appreciate your remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo
6/10 Satisfaisant
mayumi
7 mai 2024
Les points forts : Propreté
Les points faibles : Personnel et service
mayumi
Séjour de 3 nuits en mai 2024
6/10 Satisfaisant
Yo Seop
6 mai 2024
Les points forts : Personnel et service
Yo Seop
Séjour de 1 nuit en mai 2024
Réponse de 총지배인 최준혁 le 7 mai 2024
고객님 안녕하십니까,저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다.고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다.고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다.남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 마포총지배인 최준혁 드림
10/10 Excellent
RENYA
5 mai 2024
RENYA
Séjour de 2 nuits en mai 2024
8/10 Bien
Sachiko
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sachiko
Séjour de 2 nuits en avril 2024
Réponse de FRONT DESK OF SHILLASTAY MAPO le 6 mai 2024
Dear Valued Guest,We greatly appreciate your remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo
8/10 Bien
Hyang Ju
1 mai 2024
Hyang Ju
Séjour de 11 nuits en avril 2024
10/10 Excellent
Rachel
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rachel
Séjour de 3 nuits en avril 2024
10/10 Excellent
Takanori
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Takanori
Séjour de 1 nuit en avril 2024
Réponse de Shilla Stay Mapo le 2 mai 2024
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 Excellent
Eleanor
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eleanor
Séjour de 4 nuits en avril 2024
Réponse de FRONT DESK OF SHILLASTAY MAPO le 1 mai 2024
Dear Valued Guest,We greatly appreciate your remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 Excellent
HIDEMI
29 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
HIDEMI
Séjour de 2 nuits en avril 2024
10/10 Excellent
JAEWOON
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JAEWOON
Séjour de 1 nuit en avril 2024
Réponse de Shilla Stay Mapo le 29 avr. 2024
Dear Valued Guest,We greatly appreciate your remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo
4/10 Médiocre
Gillie
25 avr. 2024
Gillie
Séjour de 4 nuits en avril 2024
8/10 Bien
bou
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
bou
Séjour de 6 nuits en avril 2024
8/10 Bien
TADASHI
Voyage d’affaires
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TADASHI
Séjour de 2 nuits en avril 2024
Réponse de Shilla Stay Mapo le 18 avr. 2024
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo
4/10 Médiocre
Andy
13 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andy
Séjour de 2 nuits en avril 2024
Réponse de Shilla Stay Mapo le 13 avr. 2024
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 Excellent
Jinhee, seoul
Voyage d’affaires
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jinhee
Séjour de 1 nuit en avril 2024
Réponse de FRONT DESK OF SHILLASTAY MAPO le 12 avr. 2024
Dear Valued Guest, Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back! Jake Choi General Manager Shilla Stay Mapo
10/10 Excellent
KAZUO
Voyage d’affaires, Voyage en couple
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
KAZUO
Séjour de 2 nuits en avril 2024
Réponse de FRONT DESK OF SHILLASTAY MAPO le 12 avr. 2024
Dear Valued Guest, Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back! Jake Choi General Manager Shilla Stay Mapo
10/10 Excellent
Jung
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jung
Séjour de 4 nuits en mars 2024
8/10 Bien
Yumi
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yumi
Séjour de 1 nuit en avril 2024
10/10 Excellent
Aiko
2 avr. 2024
Aiko
Séjour de 3 nuits en mars 2024
10/10 Excellent
Kat
Voyage en groupe
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kat
Séjour de 3 nuits en mars 2024
Réponse de Shilla Stay Mapo le 2 avr. 2024
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 Excellent
yong
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
yong
Séjour de 5 nuits en mars 2024
Réponse de Shilla Stay Mapo le 1 avr. 2024
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo
2/10 Horrible
GUANGRI, koutouku
30 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
GUANGRI
Séjour de 3 nuits en mars 2024
8/10 Bien
Michael
30 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 11 nuits en mars 2024
10/10 Excellent
Hiromi
Voyage en groupe
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hiromi
Séjour de 2 nuits en mars 2024
Réponse de Shilla Stay Mapo le 25 mars 2024
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 Excellent
yuzuki
Voyage en groupe
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
yuzuki
Séjour de 3 nuits en mars 2024
Réponse de Shilla Stay Mapo le 22 mars 2024
Dear Valued Guest,We greatly appreciate your remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 Excellent
Nanami
Voyage en groupe
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nanami
Séjour de 3 nuits en mars 2024
Réponse de FRONT DESK OF SHILLASTAY MAPO le 23 mars 2024
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo
8/10 Bien
Natsumi
Voyage en couple
20 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Natsumi
Séjour de 3 nuits en mars 2024
Réponse de Shilla Stay Mapo le 21 mars 2024
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 Excellent
Joanna
Voyage en famille
17 mars 2024
Les points forts : Équipements
Joanna
Séjour de 4 nuits en mars 2024
Réponse de FRONT DESK OF SHILLASTAY MAPO le 18 mars 2024
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo
6/10 Satisfaisant
aya
15 mars 2024
aya
Séjour de 2 nuits en mars 2024
Réponse de Shilla Stay Mapo le 17 mars 2024
Dear Valued CustomerWe would like to express our sincere thanks for your warm concern towards Shilla Stay Mapo.First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel.We have already forwarded you complaint about it to the concerned team for consideration. They will resolve as soon as possible after looking into your complaint.We are carefully reviewing your comments, and we promise to make further improvements and serve you better.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay MapoGeneral Manager Jake Choi
8/10 Bien
Megumi
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Megumi
Séjour de 1 nuit en mars 2024
Réponse de Shilla Stay Mapo le 17 mars 2024
Dear Valued CustomerFirst of all, we would like to express our sincere thanks for your warm comments about Shilla Stay.We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay.As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay MapoGeneral Manager Jake Choi
8/10 Bien
Miki
10 mars 2024
Miki
Séjour de 2 nuits en mars 2024
2/10 Horrible
Etsuko
Voyage en famille
10 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Etsuko
Séjour de 3 nuits en mars 2024
6/10 Satisfaisant
TAKAKO
10 mars 2024
Les points faibles : Personnel et service
TAKAKO
Séjour de 2 nuits en mars 2024
Réponse de Shilla Stay Mapo le 17 mars 2024
Dear Valued CustomerWe would like to express our sincere thanks for your warm concern towards Shilla Stay Mapo.First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel.We have already forwarded you complaint about it to the concerned team for consideration. They will resolve as soon as possible after looking into your complaint.We are carefully reviewing your comments, and we promise to make further improvements and serve you better.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay MapoGeneral Manager Jake Choi
8/10 Bien
Yuka
Voyage en famille
4 mars 2024
Les points forts : Propreté, personnel et service, équipements
Yuka
Séjour de 2 nuits en mars 2024
Réponse de Jake Choi le 10 mars 2024
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 Excellent
SAKURA
Voyage en groupe
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SAKURA
Séjour de 2 nuits en février 2024
Réponse de Jake Choi le 10 mars 2024
Dear Valued Guest,We greatly appreciate your positive remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo
8/10 Bien
Shunichi
Voyage en groupe
2 mars 2024
Les points forts : Propreté, personnel et service, équipements
Shunichi
Séjour de 3 nuits en février 2024
Réponse de FRONT DESK OF SHILLASTAY MAPO le 10 mars 2024
Dear Valued Customer, This is Front of Shilla Stay Mapo. First of all, thank you for your stay and interest in our hotel. Though the trip has to be pleasant, we would like to apologize for the inconvenience caused during your stay. We will share the suggestion that you have written with interest internally and make a firm development. Thank you again for your stay and comment, and we will show you an improved appearance if you give us next opportunity to serve you. Thank you.
8/10 Bien
Sang Ho
29 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sang Ho
Séjour de 1 nuit en février 2024
Réponse de Jake Choi le 10 mars 2024
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 Excellent
MIHO
Voyage en famille
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MIHO
Séjour de 3 nuits en février 2024
Réponse de Jake Choi le 10 mars 2024
Dear Valued Guest,We greatly appreciate your positive remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 Excellent
JUNE YOUNG
Voyage en famille
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
JUNE YOUNG
Séjour de 3 nuits en février 2024
Réponse de Jake Choi le 10 mars 2024
고객님, 안녕하십니까신라스테이 마포에 보내주시는 따뜻한 관심과 애정에 깊이 감사드립니다. 고객님께서 주신 의견은 세심히 검토하여 서비스 개선에 적극 반영하겠습니다. 앞으로도 더 나은 서비스를 제공하기 위해 노력할 것을 약속드립니다.고객님의 소중한 시간을 할애하여 작성해 주신 의견은 향후 신라스테이 마포를 이용하실 다른 고객님들께도 큰 도움이 될 것입니다.다시 한번 귀중한 의견 주셔서 감사드리며, 고객님과 가족분들의 건강과 안녕을 진심으로 기원합니다.신라스테이 마포최준혁 총지배인 드림
8/10 Bien
Chia Ho
Voyage en groupe
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chia Ho
Séjour de 4 nuits en février 2024
8/10 Bien
Kazuyuki, Nagoya-shi, Chikusa-ku
Voyage d’affaires
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kazuyuki
Séjour de 1 nuit en février 2024
Réponse de Jake Choi le 10 mars 2024
Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo
10/10 Excellent
Kazuya
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
とても満足
Kazuya
Séjour de 4 nuits en février 2024
Réponse de Jake Choi le 10 mars 2024
Dear Valued Guest,We greatly appreciate your positive remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo