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Avis sur L7 Hongdae

4 out of 5
L7 Hongdae
141, Yanghwa-ro, Mapo-gu, Seoul

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 561 avis sur 1005." "
Note des voyageurs de 8 (Bien), d’après 295 avis sur 1005." "
Note des voyageurs de 6 (Satisfaisant), d’après 103 avis sur 1005." "
Note des voyageurs de 4 (Médiocre), d’après 28 avis sur 1005." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 1005." "

8,8/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Jerome

Séjour de 4 nuits en février 2024

8/10 Bien

jerome

Séjour de 2 nuits en mai 2023

10/10 Excellent

SALIMA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quartier idéal
Hôtel confortable et propre dans un quartier jeune et animé (grand choix de boutiques et restaurants). Nous n'avons pas utilisé la piscine qui était payante et réservée aux adultes. Ce qui laisse à penser qu'il s'agit plus d'un hôtel branché que familial. Cela n'a en rien gâché notre séjour : nous étions à Séoul pour visiter la ville; notre chambre nous offrait le confort nécessaire pour se reposer.
Séjour de 3 nuits en mai 2023
Réponse de L7 HONGDAE by Lotte le 12 mai 2023
Dear Quartier idéal, Thank you for staying with L7 HONGDAE and taking the time to share your experienced. I'm glad you were satisfied while staying at our hotel. We will keep try to fill our customers expectation. Thank you again for your detailed review. We look forward to seeing you again in the near future. Sincerely, Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 Excellent

Romaric

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quartier animé de Hongdae, parfait.
Séjour de 8 nuits en mars 2023
Réponse de L7 HONGDAE by Lotte le 17 avr. 2023
Dear RomaricThank you for staying with L7 HONGDAE and taking the time to share your experienced.I'm glad you were satisfied while staying at our hotel.Also, we will share your opinion with the relevant department in charge to improve our service.We will keep try to fill our customers expectation.Thank you again for your detailed review we look forward to seeing you again in the near future.Sincerely, Michelle Kim General Manager L7 HONGDAE by Lotte

8/10 Bien

Luc

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 2 nuits en septembre 2022

6/10 Satisfaisant

Alexandre

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 7 nuits en août 2022

8/10 Bien

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Yuichi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Shelly

Les points forts : Propreté, personnel et service, équipements
I was very happy with my choice I’ll be returning soon and will be staying there again. It’s a not brainer I was sad to go. Beautiful hotel, staff? Location etc just everything it definitely was a great ending to my 4 week trip in Asia. I guess I saved the best for last because Seoul was beautiful.
Séjour de 2 nuits en mai 2024
Réponse de L7 HONGDAE by Lotte le 10 mai 2024
Dear Shelly,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Best regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 Excellent

carki

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room Clean , convenient location to everywhere.
Séjour de 3 nuits en mai 2024
Réponse de L7 HONGDAE by Lotte le 10 mai 2024
Dear carki,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Best regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 Excellent

Irwanni Bt

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Right next to BTS Line friends. Second floor is Angelinus Cafe (an Instagrammable Cafe). Walking distance to main Hongdae Street. Nearest train exit is Exit 1 of the Hongik Uni Station.
Séjour de 5 nuits en avril 2024
Réponse de L7 Hongdae by Lotte le 8 mai 2024
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 Hongdae by Lotte

10/10 Excellent

Sze Wan Fanny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The location is superb surrounded by many restaurants which open till late. It’s also near the shopping area in Hongdae and 3 mins walk to subway. The staff is very friendly and helpful too!
Séjour de 4 nuits en avril 2024
Réponse de L7 Hongdae by Lotte le 6 mai 2024
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 Hongdae by Lotte

10/10 Excellent

Shuk Fan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024

8/10 Bien

Arsalan

Voyage d’affaires
Les points forts : Propreté et personnel et service
The location was very good. There is a lack of shelves or wardrobe in the rooms. The breakfast was poor.
Séjour de 6 nuits en avril 2024
Réponse de L7 Hongdae by Lotte le 3 mai 2024
Dear Arsalan,Thank you for staying with us and sharing your valuable experience at L7Hongdae.Your valuable review will help us improve our service.we will do our best to provide the best service through continuous discussion.We look forward to seeing you again.Thank you.Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte

8/10 Bien

FOONG EE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room too small n floor in carpet..
Séjour de 6 nuits en avril 2024
Réponse de L7 Hongdae by Lotte le 26 avr. 2024
Dear Foong ee,Thank you for staying with us and sharing your valuable experience at L7Hongdae.Your valuable review will help us improve our service.we will do our best to provide the best service through continuous discussion.We look forward to seeing you again.Thank you.Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte

8/10 Bien

MAKITA

Séjour de 2 nuits en avril 2024

10/10 Excellent

Yi Ki

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
各方向都好好 方便 易搵 酒店環境好
Séjour de 4 nuits en avril 2024
Réponse de L7 Hongdae by Lotte le 24 avr. 2024
Dear Yi Ki,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Felt very comfortable here.
Séjour de 3 nuits en avril 2024
Réponse de L7 HONGDAE by Lotte le 23 avr. 2024
Dear Chris,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 Excellent

Stella

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is very convenient!
Séjour de 3 nuits en avril 2024
Réponse de L7 Hongdae by Lotte le 23 avr. 2024
Dear Stella,Thank you for staying with us and sharing your valuable experience at L7Hongdae.Your valuable review will help us improve our service.we will do our best to provide the best service through continuous discussion.We look forward to seeing you again.Thank you.Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
As a solo traveller spending one week in Seoul, L7 was a perfect option. Very connected to the metro and a comfortable place to come home to each evening after a busy day touristing.
Séjour de 5 nuits en avril 2024
Réponse de L7 Hongdae by Lotte le 22 avr. 2024
Dear Christopher,Thank you for staying with us and sharing your valuable experience at L7Hongdae.Your valuable review will help us improve our service.we will do our best to provide the best service through continuous discussion.We look forward to seeing you again.Thank you.Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte

6/10 Satisfaisant

INGE

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en avril 2024

8/10 Bien

Su

Séjour de 7 nuits en avril 2024

10/10 Excellent

iu

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ホンデイック駅1番出口が近くエスカレーターのためキャリーケースがあっても移動しやすいです。仁川空港、金浦空港まで1本なので便利です。 部屋やフロアも綺麗です。
Séjour de 2 nuits en avril 2024
Réponse de L7 Hongdae by Lotte le 17 avr. 2024
Dear iu,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

8/10 Bien

Esther

Voyage en famille
Had issues with my hotel reservations but the staff was nice and upgraded our room after I had to rebook it
Séjour de 3 nuits en avril 2024
Réponse de L7 HONGDAE by Lotte le 14 avr. 2024
Dear Guest, Thank you for staying with L7 HONGDAE and taking time to share your experience. I'm glad you were satisfied while staying at our hotel. Also, we will improve our service and keep try to fill our customers expectation. Thank you again for your detailed review we look forward to seeing you again in the near future. Sincerely, MINA General Manager L7 HONGDAE by Lotte

10/10 Excellent

shuk ching

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel staff is extremely attentive and willing to assist. The hotel is conveniently located, just a few minutes' walk from the subway, making it easy to access nearby shopping and dining options. The only drawback is that it is a bit far from the airport railway, but you can choose to take the airport bus. The only downside is that the elevator waiting time is relatively slow.
Séjour de 6 nuits en mars 2024
Réponse de L7 Hongdae by Lotte le 10 avr. 2024
Dear shuk ching,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

8/10 Bien

Lee Yan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Overall very good. The 3 beds room is clean and enough to store 3 large size luggage. Some of the electricity plugs are broken.
Séjour de 2 nuits en avril 2024
Réponse de L7 Hongdae by Lotte le 10 avr. 2024
Dear Lee Yan,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best hotel in hongdae hands down! The view is amazing
Séjour de 1 nuit en avril 2024
Réponse de L7 HONGDAE by Lotte le 15 mai 2024
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

6/10 Satisfaisant

Apiraporn

Séjour de 4 nuits en avril 2024

10/10 Excellent

Cheuk Ning Quina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Highly recommended !!
Séjour de 4 nuits en mars 2024
Réponse de L7 Hongdae by Lotte le 4 avr. 2024
Dear Cheuk Ning Quina,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

8/10 Bien

AIKO

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
So good
Séjour de 2 nuits en mars 2024
Réponse de L7 Hongdae by Lotte le 4 avr. 2024
Dear AIKO,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

8/10 Bien

YUEN HEUNG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All most is good but the room carpet is not really clean enough.
Séjour de 5 nuits en mars 2024
Réponse de L7 HONGDAE by Lotte le 15 mai 2024
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations. We appreciate your honesty and would like to assure you that your concerns are being taken seriously. We are committed to addressing the issues you've raised and will take corrective measures to enhance our services. Your input is invaluable, and we hope for the opportunity to make it right during your next visit.Best regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

6/10 Satisfaisant

Zhi Lin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room is clean and location is super convenient. Walking distance to Hongdae. Not sure why there is a buzzing sound every now and then during my stay. It could be the AC or the heater but it’s really frequent and annoying.
Séjour de 4 nuits en mars 2024
Réponse de L7 Hongdae by Lotte le 2 avr. 2024
Dear Zhi Lin,Thank you for staying with L7 HONGDAE and sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations. We appreciate your honesty and would like to assure you that your concerns are being taken seriously. We are committed to addressing the issues you've raised and will take corrective measures to enhance our services. Your input is invaluable, and we hope for the opportunity to make it right during your next visit.Best regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 Excellent

Siew Leng

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect location and convenient for shopping.
Séjour de 5 nuits en mars 2024
Réponse de L7 HONGDAE le 1 avr. 2024
Dear Siew Leng, Thank you for staying with L7 HONGDAE and taking time to share your experience. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Warm regards,Mina Hong General Manager L7 HONGDAE

10/10 Excellent

KURUMI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ホテルの部屋も綺麗だったし、スタッフの方々も皆んなが親切でした。
Séjour de 2 nuits en mars 2024
Réponse de L7 HONGDAE by Lotte le 1 avr. 2024
Dear Guest, Thank you for staying with L7 HONGDAE and taking time to share your experience. I'm glad you were satisfied while staying at our hotel. Also, we will improve our service and keep try to fill our customers expectation. Thank you again for your detailed review we look forward to seeing you again in the near future. Sincerely, MINA General Manager L7 HONGDAE by Lotte

10/10 Excellent

Yan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient, room is clean and spacious. Close to gate 1 of the station with elevator
Séjour de 4 nuits en mars 2024
Réponse de L7 Hongdae by Lotte le 29 mars 2024
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 Excellent

fai wah

Séjour de 3 nuits en mars 2024

8/10 Bien

LAI HUNG

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
交通便利，酒店環境不錯，服務態度亦好
Séjour de 5 nuits en mars 2024
Réponse de L7 Hongdae by Lotte le 21 mars 2024
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

8/10 Bien

Masami

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
ホテルの立地も駅から近くてよく、部屋も清潔でした。また、泊まりたいです。
Séjour de 1 nuit en mars 2024
Réponse de L7 HONGDAE by Lotte le 17 mars 2024
Dear guest, Thank you for staying with L7 HONGDAE and sharing your positive experience with us. We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay. Warm regards, Mina Hong General Manager L7 HONGDAE by Lotte

10/10 Excellent

Qin Quan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location
Séjour de 5 nuits en mars 2024
Réponse de L7 HONGDAE by Lotte le 17 mars 2024
Dear guest, Thank you for staying with L7 HONGDAE and sharing your positive experience with us. We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay. Warm regards, Mina Hong General Manager L7 HONGDAE by Lotte

10/10 Excellent

Li

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The check in process is fast. Would much prefer the newer design room, but was assigned to the older design, Overall the room is clean and we have what we need except for toothbrush & toothpaste (which is fine). USB port is a plus point as not all hotel has it. Most importantly, the location is good, convenient as well.
Séjour de 3 nuits en mars 2024
Réponse de L7 HONGDAE by Lotte le 17 mars 2024
Dear guest, Thank you for staying with L7 HONGDAE and sharing your positive experience with us. We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay. Warm regards, Mina Hong General Manager L7 HONGDAE by Lotte

10/10 Excellent

yipei

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
都很好
Séjour de 5 nuits en mars 2024

6/10 Satisfaisant

SHIGEKO

Voyage en famille
Les points faibles : Équipements
バスタブのガラスの仕切りが半分しかなく、使いづらかった。 コップが、紙のしかなく一人一個で足りなかった。 朝食は、普通だった。 部屋が狭く、値段と釣り合ってなかった。
Séjour de 2 nuits en mars 2024

10/10 Excellent

Ho Ying

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
所有都好好，冬天期間房內都有冷氣，距離地鐵出口好近，而家有扶手電梯，行過一條馬路就到弘大大街，非常方便
Séjour de 3 nuits en mars 2024
Réponse de L7 HONGDAE by Lotte le 9 mars 2024
Dear Guest, Thank you for staying with L7 HONGDAE and taking time to share your experience. I'm glad you were satisfied while staying at our hotel. Also, we will improve our service and keep try to fill our customers expectation. Thank you again for your detailed review we look forward to seeing you again in the near future. Sincerely, MINA General Manager L7 HONGDAE by Lotte

6/10 Satisfaisant

Ka Ming Danny

Voyage en couple
Les points forts : Propreté et personnel et service
廁所面積太少, 使用不方便. 整體而言, 弘大L7不及明洞L7.
Séjour de 2 nuits en mars 2024
Réponse de L7 HONGDAE by Lotte le 9 mars 2024
Dear Guest, Thank you for staying with L7 HONGDAE and taking time to share your experience. I am deeply sorry for any inconvenience during your stay. We will share your opinion with the relevant department in charge to improve our service. We will keep try to fill our customers expectation.Thank you again for your detailed review and it's going to help us improve our facilities and service. We look forward to seeing you again in the near future. Sincerely, MINA General Manager L7 Hongdae by Lotte

8/10 Bien

Ruben

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good for the price. Good location, wish it was closer to train, but still good because it close to shoping and food.
Séjour de 5 nuits en mars 2024
Réponse de L7 HONGDAE by Lotte le 9 mars 2024
Dear Ruben,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

8/10 Bien

HINA

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en février 2024

10/10 Excellent

Ching Man Monica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024

4/10 Médiocre

Chieko

Voyage en groupe
エレベーターの遅さ。夜帰ってきて、かなり並んで部屋に上がりました。 トイレの引き戸がちゃんと閉まらない。シャワーのドアも確認して閉めないと空いていました。鍵がついてないので気になります。
Séjour de 2 nuits en février 2024
Réponse de L7 HONGDAE by Lotte le 3 mars 2024
Dear Chieko, Thank you for staying with us and sharing your valuable experience at L7Hongdae. Your valuable review will help us improve our service. We are committed to addressing the issues you've raised and will take corrective measures to enhance our services. We will do our best to provide the best service through continuous discussion. We look forward to seeing you again. Thank you. Warm regards, Mina Hong General Manager L7 HONGDAE

10/10 Excellent

HSIN YI

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
1.同行友人身體不適無法給予有效的幫助。 2.如果能設置退稅機會更方便。
Séjour de 2 nuits en février 2024
Réponse de L7 Hongdae by Lotte le 28 févr. 2024
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 Excellent

Man Ka Vicky

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
New and Modern. Good for Family and couple. Lot of shopping and dinning choices around.
Séjour de 3 nuits en février 2024
Réponse de L7 Hongdae by Lotte le 24 févr. 2024
Dear Man Ka Vicky,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte