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Avis sur Oak Creek Terrace

3 out of 5
Oak Creek Terrace
4548 North State Route 89A, Sedona, AZ

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 320 avis sur 581." "
Note des voyageurs de 8 (Bien), d’après 176 avis sur 581." "
Note des voyageurs de 6 (Satisfaisant), d’après 43 avis sur 581." "
Note des voyageurs de 4 (Médiocre), d’après 31 avis sur 581." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 581." "

8,8/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Bruno

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en avril 2023

6/10 Satisfaisant

Erik

Voyage en groupe
Les points forts : Confort de la chambre
A little underwhelmed
The good: The location is great, right on oak Creek. The bed was comfy. The not so great: Even though I had booked the reservation in June, somehow it was double booked, and I didn't get the Creek view I wanted. The Wi-Fi was spotty. There was something weird going on with the drains. A couple times each day, the started gurgling. It was actually sucking air into the drain. The grounds by room 23 could stand to be swept/blown out. After 2 nights, the front door area was a leaf strewn mess. For what we paid, I'm a bit underwhelmed.
Séjour de 2 nuits en novembre 2023

8/10 Bien

Nigel

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very convenient location, marvelous scenery
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Andrea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the jacuzzi tub and the beautiful surroundings. Went down to the creek. Staff was amazingly prompt and helpful!
Séjour de 1 nuit en octobre 2023

8/10 Bien

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2023

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful property, we have stayed before and it did not disappoint. We would highly recommend this property! The outside seating with a TV was wonderful, the weather was perfect!
Séjour de 3 nuits en octobre 2023

4/10 Médiocre

Don

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
In need of a lot of TLC
The hotel was very old and not updated. My friend cut his hand on the screen door. We had no ice bucket. When we did get one from the front desk, we had to hike down the hill to get ice. Inside was old...would not use the hot tub. And the hotel was not close to anything but the Diary Queen.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Marjelle

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Patty

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Henry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location and surrounding area was better than I expected. Very relaxing stay
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Carter

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is super great and the room was very nice
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Sean

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Beck

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Awesome as always!
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Richard K

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I LOVE THIS PLACE! It is so serene & quiet & peaceful. The perfect place to just unwind & relax.
Séjour de 1 nuit en août 2023
Réponse de Christine le 28 août 2023
thank you for staying with us. Hope to see you again next time you are in Sedona

10/10 Excellent

LINDA

Séjour de 1 nuit en août 2023
Réponse de Christine le 28 août 2023
Thank you for the 10/10. We are glad you enjoyed your stay with us.

10/10 Excellent

Craig

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very relaxing getaway
Séjour de 1 nuit en août 2023
Réponse de Christine le 23 août 2023
Thank you for the 5 stars. we hope to see you again.

8/10 Bien

Racer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Creekside property, jacuzzi tub in room.
Séjour de 1 nuit en juillet 2023
Réponse de Christine le 23 août 2023
Thank you for staying with us. We hope to see you again

2/10 Horrible

Dawson

Séjour de 1 nuit en juillet 2023

4/10 Médiocre

Lawrence

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Room wasn’t ready even after 4:pm Wi-Fi didn’t work tv didn’t work either shower door was broken so water went all over floor
Séjour de 3 nuits en juillet 2023

8/10 Bien

Patrick

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Christine le 23 août 2023
Thank you for staying with us. We hope to see you again

10/10 Excellent

Diana M

Séjour de 1 nuit en juillet 2023
Réponse de Christine le 23 août 2023
Thank you for the 10/10. We hope to see you again.

10/10 Excellent

Doug

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Christine le 23 août 2023
Thank you for the 10/10. We hope you stay with us next time you are in Sedona.

8/10 Bien

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Christine le 23 août 2023
Thank you for staying with us. We hope to see you again.

6/10 Satisfaisant

Angela

Mediocre at best!!!
The receptionist at check in was not personable or helpful, despite an email we received prior to check in regarding early and late check outs. Was hard to get into our room, was told it's just like any other hotel room key. It's not. Very snippy, so much so that the maid was embarrassed for us. She was very helpful; however, hadn't cleaned the room well. It's not letting me upload photos, or I would've shown you what we saw including a dirty bed with smeared stuff on duvet and hairs all over it and the sheets. The mirror in bedroom was awful and smudged. The chairs had crumbs all over them. Her boyfriend came one night at 10pm to watch her grab trash beside us outside and made a HUGE commotion, swearing at her and yelling about her spending time with the boss, all while revving his big truck and moving slowly up the driveway and down the street, still yelling! Strong smell of pot outside our entire stay, got into our room through the vents/fans. Was horrible. We were pretty positive that because there were people going in and out of the maintenance office next door constantly, the pot was indeed coming from them. The hammocks and such down by the creek were old and not inviting. The internet also was atrocious. Kept disconnecting and saying no internet, so watching tv was not the easiest. The hot tub in the room was pretty nice though I'll say. No dressers to place clothes and very little closet, so be prepared to get dressed from your luggage.
Séjour de 2 nuits en juin 2023

10/10 Excellent

Halina

Séjour de 1 nuit en juin 2023
Réponse de Christine le 23 août 2023
Thank you for the 5 stars. We hope you stay again next visit to Sedona

4/10 Médiocre

Nicholas

Séjour de 1 nuit en juin 2023

10/10 Excellent

Jazmin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jasmine was the kind lady who checked me in and made sure I got what I needed I appreciate all her help and will definitely be back to stay! Thank you so much
Séjour de 1 nuit en juin 2023

8/10 Bien

William

Séjour de 2 nuits en juin 2023

10/10 Excellent

Veronica

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
These cabins are so unique and amazing for a couple's getaway or even for the family, to go play in the river. Love this place, highly recommend.

6/10 Satisfaisant

Tamara

Voyage en famille
Les points forts : Propreté
The room had no hot water and the phone didn’t work to call for assistance. No one was at the front desk for assistance either.
Séjour de 1 nuit en mai 2023

4/10 Médiocre

Daniel

Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement
Whole property in need of maintenance
Séjour de 1 nuit en mai 2023

8/10 Bien

Iris

Séjour de 1 nuit en mai 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing
Love this place. Friendly staff. And great location
Séjour de 1 nuit en mai 2023

6/10 Satisfaisant

Haley

Séjour de 2 nuits en mai 2023

8/10 Bien

Timothy

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 2 nuits en mai 2023

10/10 Excellent

Chaysen

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en mai 2023

4/10 Médiocre

Donna

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was great, but it wasn't ready when we got to town and the front desk clerk said she would call when it was clean and ready. She never called. We finally just came to the motel at about 5:45 to check back. There was very poor parking.
Séjour de 1 nuit en mai 2023

10/10 Excellent

Ronald

Séjour de 1 nuit en mai 2023

8/10 Bien

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very cute property nestled in the woods.
Séjour de 1 nuit en avril 2023

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Nice place off beaten path
Quiet area, friendly staff. Jacuzzi tub in room with private patio area with grill and tv. Enjoyed our stay there.
Séjour de 3 nuits en avril 2023

2/10 Horrible

Shelly

Les points forts : Confort de la chambre
Les points faibles : Propreté
Disappointing Check In
We arrived at 4:30 (check in is at 3) and the bungalow had not been cleaned. We were told it would be about 30 minutes, they were just finishing up. At 6:30, we were still waiting outside the bungalow, and had to ask for a third time, when it would be done after letting them know the bungalow had not even been touched! Went to grab food and when we came back it was ready AND they had thrown away $35 worth of food that we left on the patio table. We were given the reason "it's against the law for them to not throw away garbage".We were given the reason for the bungalow not being ready: they were short staffed, and had a large party over the weekend and every room needed to be cleaned. We were the only guests waiting 4 hours AFTER check in to get into the bungalow. The jacuzzi tub had a little stream of water,taking 50 minutes to fill,and the water was ice cold by the time it was full enough to use the jets. Lights out in the bathroom. Cleaners did not check the fridge and there was rotten fruit left by the previous guests. Ice machine wasn't working.I will say the bed and pillows were comfortable and it was quiet. We were told by Cat, (who was extremely nice and concerned we had to wait so long was the employee on duty when we checked in) that they would comp all 3 nights. We were only comped for 1.The property itself is relaxing, sitting on the Oak Creek, and the bungalow patio had a bbq grill for use. Next time we'll stay somewhere else.
Séjour de 3 nuits en avril 2023

4/10 Médiocre

Gricelda

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good first impression, however, the cleanliness of the place was not great, the place has potential but needs to keep cleanliness at the top of its game, we got there at 2:30 pm. check in was at 3; 00 pm. room was not available or clean for starters, we waited since it seemed that they were understaffed, the room was "clean" in 30 minutes, so imagine what type of cleaning was performed. and it seems that at night the sewer waters rise in the green patio area so it was unbearable to keep any door open because of the smell.
Séjour de 3 nuits en avril 2023

8/10 Bien

Joong H.

Voyage en famille
Les points forts : Propreté et personnel et service
No closet any chair
Séjour de 1 nuit en avril 2023

2/10 Horrible

Ann

Séjour de 2 nuits en avril 2023

10/10 Excellent

Sammy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and cozy, really enjoyed our stay. Definately will return.
Séjour de 1 nuit en avril 2023

8/10 Bien

Alexander, Tucson

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Was a true hidden gem! The creek entrance was so beautiful and it was a perfect getaway for my gf and I. However they didn’t have any towels and staff dipped out several hours early ignoring guest needs. Keeping in mind the main attraction is the jacuzzi tubs in the room. Definitely will stay again, but am going to bring my own towels
Séjour de 1 nuit en avril 2023

2/10 Horrible

Mary

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible
This was the worst place I have ever stayed. It was so beat up and dirty, it looked like a frat house. We were going to stick it out as the location is good and the grounds are beautiful, until I saw two bugs, not sure what kinds as they were fast and went into the heat unit. The lay out was ridiculous too, small winding staircase to get to the second floor to the dirty bed. Too narrow to take up suitcases and there were no dressers or desks or anywhere to put your suitcases anyways, except maybe the dirty little closet with gross shag carpeting. Also, we didn't get any bath towels. Left a day early after I saw the bugs. Bad layout and dirty, I might have been okay, but bugs!!! Didn't even bother to ask for a refund for our last night we just left.
Séjour de 2 nuits en avril 2023

10/10 Excellent

Melinda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was a gem! When searching for lodging in Sedona, the rates were very high. In scrolling through, we found Oak Creek Terrace and it was in our price range, so we went with it. We loved it!!! Our room was cozy, clean, and comfortable, just what we needed. And we took a walk on the grounds, so beautiful, with the rocky creek right behind the property, we spent the evening enjoying that lovely view. We highly recommend Oak Creek Terrace, it was out of town but close enough to Sedona. Not only a place to sleep, but beautiful grounds as well! We were there in early April, so I'm sure the rates are higher in the summer, but check it out, it is a hidden gem!
Séjour de 1 nuit en avril 2023
Réponse de Christine le 11 avr. 2023
Hi Melinda, thank you for staying with us. We appreciate the lovely review. Just so you know, our rates are the same year round. The only thing that would change would be each room has a different price so it would depend on the room that you booked. We are in the process of remodeling rooms and those rooms will be a higher rate but not by much :) we hope to see you again.

10/10 Excellent

kevin

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room I stayed in is right next to a river and I can hear the rushing water from the river, which was very relaxing. Overall, great location and very comfortable stay for my family. I would definitely stay here again.
Séjour de 2 nuits en avril 2023