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Avis sur Renaissance Seattle Hotel

4.5 out of 5
Renaissance Seattle Hotel
515 Madison Street, Seattle, WA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 963 avis sur 1621." "
Note des voyageurs de 8 (Bien), d’après 364 avis sur 1621." "
Note des voyageurs de 6 (Satisfaisant), d’après 159 avis sur 1621." "
Note des voyageurs de 4 (Médiocre), d’après 72 avis sur 1621." "
Note des voyageurs de 2 (Horrible), d’après 63 avis sur 1621." "

9,2/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Frédéric

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel and staff.
Séjour de 4 nuits en octobre 2023
Réponse de Renaissance Seattle Hotel le 25 oct. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 Excellent

Olivier

Séjour de 1 nuit en octobre 2023
Réponse de Renaissance Seattle Hotel le 10 oct. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 Excellent

Gilles

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bien mais a 10 minutes du centre ville
Séjour de 4 nuits en juillet 2023
Réponse de Renaissance Seattle Hotel le 8 août 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback!

8/10 Bien

Mathieu

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2022
Réponse de Sam le 3 juil. 2022
Thank you for choosing to stay at the Renaissance Seattle Hotel. We look forward to see you back again.

10/10 Excellent

Agnes

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only thing that could make this place better is if they added ev chargers in the parking garage. But overall it was a perfect place to stay
Séjour de 2 nuits en mai 2024

10/10 Excellent

Ghukas

Les points forts : Équipements
Great
Séjour de 2 nuits en mai 2024

10/10 Excellent

Erica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel. It’s in downtown Seattle so of course the area is sketchy. Nothing the hotel can do about that. Service was great, hotel was beautiful. The food at The Fig & the Judge was fantastic. Would stay again.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Peter

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would like complimentary breakfast.
Séjour de 1 nuit en mai 2024

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very happy with our visit.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Fiona

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ricky was excellent with checking us into our room and provided water upon arrival! He provided great information on the restaurants and parking. Our room was very clean and comfortable.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Julia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff, clean rooms. Breakfast buffet was awesome.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Molly

Voyage en famille
We stayed less than 24 hours, but we enjoyed our time! The room was very nice, though we booked a king suite and they offered us free parking for a trade to a double/double room. The bar was really nice!
Séjour de 1 nuit en mai 2024
Réponse de Renaissance Seattle Hotel le 22 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 Bien

darci

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Renaissance Seattle Hotel le 23 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 Bien

Gary

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet and restful.
Séjour de 2 nuits en mai 2024
Réponse de Renaissance Seattle Hotel le 21 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 Excellent

Wilma

Séjour de 2 nuits en mai 2024
Réponse de Renaissance Seattle Hotel le 22 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 Excellent

Noel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay. While some of the at area’s attractions are walkable the street inclines,on return, will put your cardiovascular system to work. Not a complaint though.
Séjour de 2 nuits en mai 2024
Réponse de Renaissance Seattle Hotel le 21 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

6/10 Satisfaisant

Amy

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Renaissance Seattle Hotel le 21 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We hope you choose to stay with us again when your travels bring you back to Seattle.

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Renaissance Seattle Hotel le 21 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 Bien

Gain wah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Noise from outside
Séjour de 1 nuit en mai 2024
Réponse de Renaissance Seattle Hotel le 20 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize for not meeting your expectations in regards to the noise. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 Bien

steven m.

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We thought that the hotel restaurant was open for breakfast, lunch and dinner, but it didn't open until 4pm for dinner. The menu choices were extremely limited for an upscale hotel/restaurant. Extremely limited!! Not even a steak!!
Séjour de 1 nuit en mai 2024
Réponse de Renaissance Seattle Hotel le 21 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations in regards to the restaurant. We do hope you choose to stay with us again when your travels bring you back to Seattle.

10/10 Excellent

Jorge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Food
Séjour de 1 nuit en mai 2024
Réponse de Renaissance Seattle Hotel le 20 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 Excellent

Eva

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A quiet place to stay before a cruise.
Séjour de 2 nuits en mai 2024
Réponse de Renaissance Seattle Hotel le 23 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

6/10 Satisfaisant

Jessica

Séjour de 1 nuit en mai 2024
Réponse de Renaissance Seattle Hotel le 14 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We hope you choose to stay with us again when your travels bring you back to Seattle.

10/10 Excellent

Vicki

Voyage en famille
Staff was courteous and efficient. Buffet breakfast was a bit overpriced but service was excellent.
Séjour de 2 nuits en mai 2024
Réponse de Renaissance Seattle Hotel le 13 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 Bien

Manh Dung

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location is good.
Séjour de 2 nuits en mars 2024
Réponse de Renaissance Seattle Hotel le 13 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 Excellent

Suzanne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a beautiful hotel. Bathroom could have been cleaned better but overall we enjoyed it here. Bar closes way too early!
Séjour de 1 nuit en mai 2024
Réponse de Renaissance Seattle Hotel le 13 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 Excellent

Deborah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed our stay.
Séjour de 2 nuits en avril 2024
Réponse de Renaissance Seattle Hotel le 9 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 Excellent

Marianne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Renaissance Seattle Hotel le 9 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 Bien

Nick, Coeur d Alene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is a very nice hotel with an excellent fitness room. I thought $50 a night for parking was over the top...but everything else was excellent.
Séjour de 1 nuit en mai 2024
Réponse de Renaissance Seattle Hotel le 9 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 Bien

Hannah l

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de Renaissance Seattle Hotel le 6 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 Excellent

Christine

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Renaissance Seattle Hotel le 16 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 Excellent

Kelsey

Voyage en couple
Great place to stay! Very beautiful rooms and helpful staff
Séjour de 1 nuit en avril 2024
Réponse de Renaissance Seattle Hotel le 2 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 Excellent

Paul

Séjour de 1 nuit en avril 2024
Réponse de Renaissance Seattle Hotel le 22 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 Bien

Martha

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de Renaissance Seattle Hotel le 1 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 Bien

kaylee

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was impossible to find parking that your paying for anyways there was no spots at night . Also didn’t like that didn’t have a microwave in the room they have it on the floor which isn’t a big deal . But other then that it’s supper nice in a great location definitely recommend staying here for sure !!!!!
Séjour de 1 nuit en avril 2024
Réponse de Renaissance Seattle Hotel le 1 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations with parking. Thank you for your patience and understanding for a busy time for the hotel and city. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Renaissance Seattle Hotel le 1 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

2/10 Horrible

sheyla

Séjour de 1 nuit en avril 2024
Réponse de Renaissance Seattle Hotel le 13 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations. We hope you choose to stay with us again when your travel bring you back to Seattle.

10/10 Excellent

Sean

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hi
Séjour de 1 nuit en avril 2024
Réponse de Renaissance Seattle Hotel le 29 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 Bien

Jolene

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were very friendly. The room and hotel in general were clean and the price was reasonable for the room. I was very frustrated with the confusion about breakfast. I believed it was a continental breakfast included in the price of the room and come to find out it cost us $76 for one morning breakfast for two people. For a just average Buffet. Way too expensive in my opinion. If the opportunity arose, I would stay here again but would certainly not get the breakfast for that price.
Séjour de 2 nuits en avril 2024
Réponse de Renaissance Seattle Hotel le 29 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations with the breakfast. We hope you choose to stay with us again when your travel bring you back to Seattle.

10/10 Excellent

Sabrina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed our stay
Séjour de 1 nuit en avril 2024
Réponse de Renaissance Seattle Hotel le 29 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

2/10 Horrible

Jessica

Voyage en famille, Voyage d’affaires
We did not check in at night because we weren’t going to be able to check in until the morning due to a layover. We flew all the way from Atl to Vegas (layover) and then to Seattle. We did not want to have to wait until 3pm to check in and have to wait for hours. We called the hotel a head of time to let them know this is what we were going to do and they claimed they notated the account. When we got to the hotel they charged me for the night as a no show and CANCELLED our reservation. Even though another room was available it’s the fact they took my money and still canceled the room as though we had not called them prior to. The front desk worker was not helpful she seemed clueless and wasn’t even trying to work with us. I chose to go to another hotel because this is not how you treat paying customers. I understand the room had to be paid for even though we were not there but it was how they handled the situation by cancelling our room out completely. She said they charged us a no show fee on top of the rate of the room and when we told her we called the hotel she retracted her statement and said they didn’t charge us. Something definitely did not feel right and the customer service was terrible. Normally if the hotel messed up they will do their best to accommodate you or take a percentage off of your stay or something. They did nothing. I will never stay there and I definitely would tell anyone that’s interested in booking there to think twice.
Séjour de 2 nuits en avril 2024
Réponse de Renaissance Seattle Hotel le 29 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations in regards to your reservation and your arrival time. We hope you choose to stay with us again when your travel bring you back to Seattle.

2/10 Horrible

B

Séjour de 1 nuit en avril 2024
Réponse de Renaissance Seattle Hotel le 21 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations. We hope you choose to stay with us again when your travels bring you back to Seattle.

10/10 Excellent

Thayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They where very nice. They had someone put all of our bags on a cart and escorted us to our room.
Séjour de 1 nuit en avril 2024
Réponse de Renaissance Seattle Hotel le 29 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 Excellent

Eve

Séjour de 2 nuits en avril 2024
Réponse de Renaissance Seattle Hotel le 21 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 Excellent

Marianne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lots of good food within walking distance and if you don't want to walk the room service food is really good too.
Séjour de 1 nuit en avril 2024
Réponse de Renaissance Seattle Hotel le 29 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was well maintained, parking was convenient, close to interstate.
Séjour de 1 nuit en mars 2024
Réponse de Renaissance Seattle Hotel le 29 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 Excellent

Venita, Olympia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was my first time staying in a hotel in Seattle.I was positively surprised how fancy it was. Clean rooms great staff.Wpuld highly recommend
Séjour de 1 nuit en avril 2024
Réponse de Renaissance Seattle Hotel le 25 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us and staying with us for your first stay in Seattle! It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

6/10 Satisfaisant

Khoa

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Dirty toilet seat. No free wifi.
Séjour de 1 nuit en avril 2024
Réponse de Renaissance Seattle Hotel le 25 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations with the bathroom. Our Housekeeping Manager has been alerted and will be addressed accordingly. We hope you choose to stay with us again when your travel bring you back to Seattle.