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Avis sur Larkspur Landing Bellevue - An All-Suite Hotel

3 out of 5
Larkspur Landing Bellevue - An All-Suite Hotel
15805 SE 37th St, Bellevue, WA

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 989 avis sur 2909." "
Note des voyageurs de 8 (Bien), d’après 1025 avis sur 2909." "
Note des voyageurs de 6 (Satisfaisant), d’après 518 avis sur 2909." "
Note des voyageurs de 4 (Médiocre), d’après 250 avis sur 2909." "
Note des voyageurs de 2 (Horrible), d’après 127 avis sur 2909." "

8,2/10

Propreté

8,4/10

Personnel et service

7,6/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Suite un peu vieillotte mais propre. Lobby et déjeuner bien. Personnel sympathique.
Séjour de 1 nuit en novembre 2018
Réponse de Nigel Williams, GM le 8 nov. 2018
Chère Julie, Merci pour votre évaluation et note, j'apprecitte le voyageur international averti qui peut écrire un message clair et concis. Cordialement, Nigel Williams, directeur général

6/10 Satisfaisant

Bob , Kennewick, WA

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
We made reservation for a room with a queen bed for 2 person (for myself and my wife). The bed in the room was a double bed which is too small for 2 persons. There was only one mirror in the bathroom and no other mirror in the room which is very inconvenient. Also we were assigned a room for a disable person. We are not disabled people and we did not request a room for disabled people.
Séjour de 1 nuit en août 2017
Réponse de Nigel Williams, GM le 4 sept. 2017
Dear Bob, I apologize for the less than satisfactory experience during your stay. I would to address the comment "we were assigned a room for a disable persons". There is little difference between a regular room and what is designated an ADA room, the only major difference is making a room wheelchair accessible, which certainly would not make any difference to an able bodied person, the roll in shower would accommodate a wheelchair, standing in this type of shower is safer than standing in a tub as you do not have to step over a tub surround to get in or out. The beds in this hotel are USA standard Queen or King sized, the sofa bed is a USA standard full size, all carry the label specifying the size.

8/10 Bien

Guy, saint - françois guadeloupe

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
détente
agréable et calme
Réponse de Nigel le 31 oct. 2015
Dear Traveler, Thank you for submitting a four star rating, I have passed this on to our staff and they also express their thanks. Regards, Nigel Williams, GM

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Nigel le 8 nov. 2014
Dear Anonymous, Having just been provided access to respond, I wanted to take a moment and thank you for your feedback regarding your recent stay. Your comments and star rating have been passed on tour all associates. We appreciate hearing from our guests, the comments are vital to our continued improvement and also aid in boosting staff morale. Sincerely, Nigel Williams, General Manager, Larkspur Landing

10/10 Excellent

Kassidy

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We only stayed overnight but we were happy with our stay. I tried to call ahead to communicate that we’d be doing a late check-in and there was no answer but once we arrived that evening we still had our room reserved. It’s located in a quiet area and the room was equipped with a full sized fridge, microwave, stove and some dishes. Would definitely recommend this place if you plan on staying for multiple nights.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Devon

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This place looks really nice and well kept in the photos but when we arrived it was quickly clear it was more on the dumpy side. The elevator smelt like piss, there was a guy in the parking garage who looked like a drug addict with his things strung across the ground, I woke up to the cops outside my room and noticed when my 5 year old was looking out the bedroom window when I luckily noticed there was no screen and we were on the top floor.
Séjour de 3 nuits en mai 2024

4/10 Médiocre

Jasmine

Les points faibles : Propreté et équipements
Close distance to Bellevue square/ shopping and restaurants. Was not as clean as i had hoped. I have pictures, the floor was dirty, shower curtain and sofa had stains, the handsoap was watered down
Séjour de 2 nuits en mai 2024

10/10 Excellent

John, Calgary

Les points forts : Propreté et infrastructures et conditions de l’hébergement
A little hard to find but a decent place. Nice staff.
Séjour de 1 nuit en mai 2024

8/10 Bien

Chris

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Just arrived.. Will let someone know if there's an issue
Séjour de 1 nuit en mai 2024

10/10 Excellent

Glenn

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Good, comfortable suite.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Chadric

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

10/10 Excellent

Bryony

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Check in is easy and cleanliness has been consistent in stays
Séjour de 2 nuits en mai 2024

8/10 Bien

Mark

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Property is slightly dated but well maintained. Grab and go breakfast is from 6 am to 10 am. The room kitchen had decent sized refrigerator, small stove, dishwasher, and kitchen utensils. Comfortable bed with nice study team. Plenty of outlets.
Séjour de 2 nuits en mai 2024

8/10 Bien

Faren

Voyage d’affaires, Voyage en couple
Les points forts : Équipements
Nice that it has free washer and dryer use unlike other hotels/motels where you have to pay quarters to use it. Love that the room comes with free amenities and bedroom is separate from the livingroom. Costs a little more than other places and I feel is a upgrade. Great bonus! I'll continue coming here instead of motel 6 ANYDAY, HANDS DOWN.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Michelle, Kettle Falls

Voyage en famille
Nice area. Had windows open through the night. Pleasant people work there.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Ravi

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
AC did not work and they did not fix after a few asks..
Séjour de 2 nuits en mai 2024

10/10 Excellent

Ava

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean, friendly staff, nice rooms!
Séjour de 3 nuits en mai 2024

8/10 Bien

Kaleb

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was a very home vibe aswell as safe vibe I had no problem walking to my car alone due to how well it it was
Séjour de 3 nuits en mai 2024

10/10 Excellent

Steve

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Location is great with few restaurants around, very easy to get on the freeway
Séjour de 1 nuit en mai 2024

10/10 Excellent

Mary

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A safe, comfortable property with a huge bonus… FREE Laundry facility!!! Got all our road trip clothes washed without hunting for quarters!!
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Aida

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The pull out couch mattress is essentially not useable . The springs are sticking out. The blanket has mole in between the fabric layers (very visible in the light ). The room smells like mold. We brought this to the attention of the front staff, she offered a different room which was exactly the same. The common areas were dirty. We , with 2 young kids, had to give the room back as there was many health risks, and went to a different hotel within 15 min of checking in (at 11:30 pm).
Séjour de 1 nuit en mai 2024

10/10 Excellent

Sidney

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Old but clean
Séjour de 2 nuits en mai 2024

8/10 Bien

Jorge, Calgary

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice place
Séjour de 1 nuit en mai 2024

10/10 Excellent

Jaemy

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The parking was a little confusing for me as there wasn't any space in front of the hotel, so I used the covered garage. The space is there are quite narrow, so you have to be very careful. There were just a few outdated aspects of the interior of the building, but nothing major that greatly affected the functionality or appearance. The bed was very comfortable and I kind of wished that I had needed to stay more than one night. I'm no fan of Continental breakfast, but I just ordered delivery anyway, which is what I normally do. Would recommend and would stay again.
Séjour de 1 nuit en mai 2024

8/10 Bien

Alma

Voyage en groupe, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Reception was great very friendly and quick to check us in. The only think we didn’t like was that we could hear other peoples conversations through the room . Other then that decent for a nights sleep .
Séjour de 1 nuit en mai 2024

8/10 Bien

Maybelle

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Liked that it was close to my dr appts, rhe spacious room, the mattress, and the chocolate chip cookies. Didn't like i needed to call twice and go to the front desk until maintenance came to fix the air conditioner. Also should have a pair of scissors also stored w the cutlery.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Jennifer

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Perfect place for us to stop for a night with our pup! Friendly staff, spacious suites that had plenty of room and a kitchenette for long stays! Would definitely stay again!
Séjour de 1 nuit en mai 2024
Réponse de Staff le 28 mai 2024
Dear Jennifer,Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing excellent service and ensuring our guests have a wonderful time is always our top priority. Your feedback means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!Best regards,Larkspur Landing Staff

10/10 Excellent

Benjamin

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en mai 2024
Réponse de Staff le 28 mai 2024
Dear Benjamin,Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing excellent service and ensuring our guests have a wonderful time is always our top priority. Your feedback means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!Best regards,Larkspur Landing Staff

10/10 Excellent

jim

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Location, private, and clean
Séjour de 1 nuit en mai 2024
Réponse de Staff le 28 mai 2024
Dear Jim,Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing excellent service and ensuring our guests have a wonderful time is always our top priority. Your feedback means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!Best regards,Larkspur Landing Staff

10/10 Excellent

Diana

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Extremely friendly workers, everyone is extremely helpful and kind. They always go above and beyond to make sure you have a good stay
Séjour de 7 nuits en mai 2024
Réponse de Staff le 28 mai 2024
Dear Diana,Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing excellent service and ensuring our guests have a wonderful time is always our top priority. Your feedback means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!Larkspur Landing Staff

6/10 Satisfaisant

Anderson

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Bryan, Spokane

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Property is a great value for the area.
Séjour de 1 nuit en mai 2024
Réponse de Staff le 28 mai 2024
Dear Bryan,Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing excellent service and ensuring our guests have a wonderful time is always our top priority. Your feedback means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!Best regards,Larkspur Landing Staff

6/10 Satisfaisant

Gina

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Easy to find. Close to shops. Ample parking half uncovered and the other in a covered but unsecured garage. Few derelict cars were of concern. Two never moved during our stay. Check in went smooth and quick. Cookies available as noted. Coffee and hot water area was dirty where dried cream that may have leaked had been there since arrival until we left a few days later. Kitchen and room was outdated. Bathroom walls had what appeared to be mold in the shower area. Bathroom fan didn’t work. Only one bedside table. AC got cool but never got cold. Window looks out to large trees which provide privacy but doesn’t allow a view. Kitchen looked dated and concern for cleanliness, thus never utilized. Refer and freezer appeared clean. Overall fit it’s purpose but unfortunately would not choose to stay here again
Séjour de 3 nuits en mai 2024
Réponse de Staff le 28 mai 2024
Dear Gina,Thank you for taking the time to review our hotel. We appreciate your feedback and will take it under advisement as we are always striving to improve! Hopefully, we will have the opportunity to treat you to a better stay in the future.Best regards,Larkspur Landing Staff

6/10 Satisfaisant

Sarah, Aurora

Les points faibles : Propreté
This property is old and outdated. The saying you get what you pay for is true. The pictures are very deceiving. They must use some from a nicer location. There was still hair in the shower and a very musty smell in the room.
Séjour de 2 nuits en mai 2024
Réponse de Staff le 15 mai 2024
Dear Sarah,Thank you for sharing your feedback regarding your recent stay with us. We appreciate you taking the time to provide your thoughts, as it helps us to continually improve our services.We're glad to hear that you found aspects of your stay enjoyable, and we take your comments regarding the areas where we can improve very seriously. Rest assured, we will address the issues you've raised to ensure that future guests have a more satisfying experience. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future and provide you with a more exceptional stay.Best regards,Larkspur Landing Staff

8/10 Bien

Mike

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
They need to paint the parking lot
Séjour de 2 nuits en mai 2024
Réponse de Staff le 15 mai 2024
Dear Mike,Thank you very much for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you had an enjoyable experience during your time at our hotel. We also value your constructive feedback regarding the areas where we fell short of perfection. Rest assured, we take your comments seriously, and we'll use them as an opportunity to improve and enhance our offerings for future guests. We hope to have the pleasure of welcoming you back to our hotel in the near future. Should you have any further suggestions or requests, please don't hesitate to reach out to us. Best regards,Larkspur Landing Staff

8/10 Bien

Donna, Longview

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Friendly staff, easy check-in, great price, easy access off freeway
Séjour de 1 nuit en mai 2024
Réponse de Staff le 15 mai 2024
Dear Donna,Thank you very much for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you had an enjoyable experience during your time at our hotel. We also value your constructive feedback regarding the areas where we fell short of perfection. Rest assured, we take your comments seriously, and we'll use them as an opportunity to improve and enhance our offerings for future guests. We hope to have the pleasure of welcoming you back to our hotel in the near future. Should you have any further suggestions or requests, please don't hesitate to reach out to us.Best regards,Larkspur Landing Staff

10/10 Excellent

Sheila, East Wenatchee

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Staff le 15 mai 2024
Dear Sheila,We are absolutely thrilled to hear that you had such a fantastic experience during your stay with us. We're delighted that you enjoyed our facilities and amenities. Whether it was our comfortable accommodations, delicious dining options, or attentive staff, we're thrilled that every aspect of your stay contributed to a wonderful experience. Thank you once again for choosing to stay with us and for taking the time to share your feedback. We sincerely hope to have the pleasure of welcoming you back for another outstanding stay in the future. Best regards,Larkspur Landing Staff

10/10 Excellent

Dylan, Pakenham

Séjour de 1 nuit en mai 2024

8/10 Bien

diana

Les points forts : Propreté et infrastructures et conditions de l’hébergement
We stayed there one night. The room is clean and the bed is comfortable. The breakfast food is all in packages and you take to your own room to eat.
Séjour de 1 nuit en mai 2024
Réponse de Staff le 15 mai 2024
Dear Diana,Thank you very much for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you had an enjoyable experience during your time at our hotel. We hope to have the pleasure of welcoming you back to our hotel in the near future. Should you have any further suggestions or requests, please don't hesitate to reach out to us.Best regards,Larkspur Landing Staff

6/10 Satisfaisant

Jon, Coon Rapids

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Property was old on the inside and not well kept up. Mattress on pullout needed to be replaced.
Séjour de 1 nuit en mai 2024
Réponse de Staff le 8 mai 2024
Dear Jon,Thank you for choosing to stay with us and for sharing your feedback. We're sorry to hear that your experience did not fully meet your expectations during your recent visit. We understand the importance of providing a comfortable and enjoyable stay for all our guests, and we apologize for any inconvenience you may have experienced. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Larkspur Landing Staff

6/10 Satisfaisant

Monica

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nice scenery
Séjour de 1 nuit en mai 2024
Réponse de Staff le 8 mai 2024
Dear Monica,Thank you for choosing to stay with us and for sharing your feedback. We're sorry to hear that your experience did not fully meet your expectations during your recent visit. Please know that we take all feedback seriously and will use it as an opportunity to improve and better serve our guests in the future. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Larkspur Landing Staff

10/10 Excellent

Tanya

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I really enjoyed my time staying here! I am not a picky person at all, as long as things looks clean and their is no gross odors I am usually going to rate a place as excellent. That’s what I care about the most, cleanliness and smell and this place was clean and had no weird odors in the room I stayed in. Breakfast was not the usual (eggs, sausage, waffles/pancakes) it was easy to-go items such as packaged muffins, yogurt, cereal, small milk cartons, canned juice, packed bagels. Easy grab and go items. Wasn’t upset about it, it was okay. Parking being included was awesome as I hate paying so much for each day of parking.
Séjour de 2 nuits en mai 2024
Réponse de Staff le 8 mai 2024
Dear Tanya,We are thrilled to hear that you had such a wonderful experience during your recent stay with us. Providing exceptional service and creating memorable experiences for our guests are at the heart of what we do, and we're delighted that we could exceed your expectations. We look forward to welcoming you back to our hotel on your next visit.Best regards,Larkspur Landing Staff

8/10 Bien

Courtney

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A little bit of an older building (with older furniture & appliances), but it was still in good condition. No complaints. The room itself and the sheets were clean. Loved the complimentary breakfast, free parking, and afternoon cookies! Surprisingly, it was quiet (given it was just off the highway). Would stay here again
Séjour de 2 nuits en mai 2024
Réponse de Staff le 8 mai 2024
Dear Courtney,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you had an enjoyable experience overall during your recent stay at our hotel. Ensuring our guests feel welcomed and comfortable is always our top priority. Once again, thank you for your valuable feedback. We hope to have the pleasure of welcoming you back for another memorable stay in the near future. Best regards,Larkspur Landing Staff

8/10 Bien

Carlos, homestead

Les points forts : Équipements et infrastructures et conditions de l’hébergement
great place and clean , but , there is a but , they offered Breakfast and there is barely nothing to eat , so, do not expect eggs sausage toasts and all the good stuff
Séjour de 2 nuits en mai 2024
Réponse de Staff le 8 mai 2024
Dear Carlos,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be a great place and clean. However, we're sorry to learn that your breakfast experience did not meet your expectations. We appreciate your honesty and will certainly take your comments into consideration as we continually strive to improve our offerings. Your satisfaction is important to us, and we hope to have the opportunity to better serve you in the future. If there's anything specific you'd like to see added to our breakfast options, please don't hesitate to let us know. We value your input!Best regards,Larkspur Landing Staff

10/10 Excellent

Ryan

Séjour de 2 nuits en mai 2024
Réponse de Staff le 8 mai 2024
Dear Ryan,Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had such a wonderful experience during your recent stay with us. Providing exceptional service and creating memorable experiences for our guests are at the heart of what we do, and we're delighted that we could exceed your expectations. We look forward to welcoming you back to our hotel on your next visit!Best regards,Larkspur Landing Staff

10/10 Excellent

Chi Hsun

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Staff le 8 mai 2024
Dear Chi Hsun,We are thrilled to hear that you had such a wonderful experience during your recent stay with us. Providing exceptional service and creating memorable experiences for our guests are at the heart of what we do, and we're delighted that we could exceed your expectations. We look forward to welcoming you back to our hotel on your next visit!Best regards,Larkspur Landing Staff

10/10 Excellent

Aliesha

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I enjoyed my stay here. The amenities are nice with complimentary washers and dryers.
Séjour de 2 nuits en mai 2024
Réponse de Staff le 8 mai 2024
Dear Aliesha,We're thrilled to hear that you had a fantastic experience during your stay with us. Providing exceptional service and creating memorable moments for our guests is what we aim for. We can't wait to have the pleasure of welcoming you back for another outstanding stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We truly appreciate your support and look forward to seeing you again soon!Best regards,Larkspur Landing Staff

8/10 Bien

Minerva

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Free breakfast and staff was very polite.
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Kleber

Voyage en famille
Les points faibles : Propreté
There were strands of long hair on the sheet below the endredon, showing that they were not changed.
Séjour de 2 nuits en mai 2024

8/10 Bien

Rory

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very good bang for buck.
Séjour de 1 nuit en mai 2024
Réponse de Staff le 8 mai 2024
Dear Rory,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an overall positive experience during your stay. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. If there's anything else you'd like to share or if you have any further suggestions, please feel free to reach out to us. Your feedback is invaluable to us!Best regards,Larkspur Landing Staff